All Asset Panda Reviews
1-25 of 1,367 Reviews
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Paul
51 - 200 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed May 2021
New Client to Asset Panda
James
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Asset Panda solved the impossible.
We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!
PROSWe had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.
CONSSome of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.
Vendor Response
Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat. Thank you for the opportunity to serve you.
Replied September 2018
Alvin
Education Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Asset Panda has allowed us to centralize and track all IT assets
The college has had a great experience with AP since we started using it, it has allowed my team to manage and track inventory of all IT assets that we hand out to our employees. It provides reporting that assists with our yearly refresh of laptops.
PROSGUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.
CONSWe do not have any cons with the product, we find it to suit our environment and needs perfectly.
Reasons for switching to Asset Panda
Costs were high with Footprints and we were also moving away from the ITSM solution to another solution so did not want to continue using it, we found AP to be easier to use and web-based, also costs were very inexpensive.
Vendor Response
Hi Alvin, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Replied April 2022
Cherrelle
Computer & Network Security, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2019
Chattahoochee Valley Libraries' (IT) Asset Panda Reveiw
Overall I do enjoy using Asset Panda. It has been a great help with organizing our assets. Some of the cons I listed makes the process a little more tedious to use but the bones of the product are pretty good.
PROS- there is a mobile app - the attachment tab's options (image, doc, video, voice notes) - change history - timestamps
CONS- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it. - Clicking on the check tabs don't really do anything. You can't open up the assets in groups. - The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus. - Working with the tag generator can be a little complicated too at times when your first starting out without a template.
Vendor Response
Hi Cherrelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We sent your comments to our product team for review. They will reach out to make sure we know your thoughts exactly. Also, we are in the process of building a new barcode scanning experience and barcode generator. We think you will love the new updates. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied April 2019
regan
Verified reviewer
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Asset Panda Review
Asset Panda has been a game-changer for our business. It has effectively solved our asset management challenges, allowing us to track and manage our assets effortlessly. The software's mobility and cloud-based nature have provided us with real-time insights and improved efficiency.
PROSI found Asset Panda to be incredibly user-friendly, making it easy for me to navigate and utilize its features. The integration with our existing business processes was seamless, saving us valuable time and effort.
CONSWhile Asset Panda offers a comprehensive set of features, there are a few areas that could be improved. I believe additional customization options would enhance the software's flexibility, and a more intuitive reporting system would be beneficial.
Vendor Response
Hi Regan, we appreciate your writing a review on the Asset Panda platform. Your feedback is incredibly valuable to us, and we truly appreciate your contribution. Thank you for the opportunity to serve you.
Replied May 2023
Abigail
Individual & Family Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Game Changer for Small Businesses!!!
AssetPanda has done everything I hoped it would when we purchased it, and even more! Also, the customer service and support is also incredible! Every AssetPanda employee I have spoken with thus far has been courteous and quick to respond to my need. They make a great team and I have truly enjoyed working with them.
PROSThe investment we have made into AssetPanda's software pays for itself in many ways. (1) Staff are able to achieve/oversee more because tasks are more efficient with AssetPanda. What took the staff 20 minutes to do per request, now takes five. Audits that would have taken hours because the data was never originally captures in the first place, takes 15 minutes. This opens up time on their schedules for other projects. This is possible through action and assets records that are extremely customizable and the ability to set up automatic notifications to staff members (not just administrators). (2) Activity and asset tracking with user stamps, time stamps, and barcode tracking minimized loss of capital. AssetPanda enables us to close the cracks from our previous system where assets were occasionally lost.
CONSActions can have an "open" action and a "return" action, which links two actions together. It would be helpful to have an action chain of 3-4 actions. There are work arounds though. The only other drawback we have found is that AssetPanda is not HIPAA compliant.
Reason for choosing Asset Panda
AssetPanda allowed more actions to be applied to the assets and unlimited users allows notifications to go any staff member. AssetPanda didn't just replace our previous asset tracking system, it also replaced our process for sending and signing asset-related documents (loan agreements, data usage agreements, invoices, etc).
Vendor Response
Hi Abigail, we appreciate your writing a review on the Asset Panda platform. We love your comments ad will forward them the team. We are currently building a new version of the platform that will allow you to have the flexibility you desire with Actions. Thank you for the opportunity to serve you.
Replied December 2021
Zach
Religious Institutions, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Cheap, Easy to Setup, Easy to Maintain
Overall Asset Panda has solved many headaches and saved hours of time within our organization and we love it for that. The few times we've needed support or help with a setting the Asset Panda support team has been quick to respond and given us a solution each time. The support is one of the best things about Asset Panda
PROSWhen we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.
CONSWhile Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.
Reason for choosing Asset Panda
Cheaper cost and more feature set. The look of the user interface was also leaps ahead of the competition.
Vendor Response
Hi Zach, we appreciate your writing a review on the Asset Panda platform. We love that the platform is saving you time and solving headaches. If you have thoughts on how we can improve the platform we would love to hear what you think. Thank you for the opportunity to serve you.
Replied December 2021
Cody
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
2021 Review
So far I love it, it was allot of work to get it to where it is now but now that its set up its made my life and other IT coworkers job so easy.
PROSOnce setup it is very easy to use and way less paper work envloved.
CONSIn our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user. So in summary I would love to see a global home page option for users templates.
Reason for choosing Asset Panda
More features and we didn't need to buy any scanning hardware.
Reasons for switching to Asset Panda
System was outdated and we tested the new cloud Redbeam and it was lacking tons of features that Asset Panda had.
Vendor Response
Hi Cody, we appreciate writing a review on the Asset Panda platform. We are sending your comments about global home page to our product team. They will reach out to better understand the comment and the desired functionality. Thank you for the opportunity to serve you.
Replied December 2021
Kaitlyn
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
S&R Asset Panda Review
We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last. The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!
CONSWe like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation. Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.
Reasons for switching to Asset Panda
ToolHound software was unable to meet our needs and not user friendly. Very old software that wasn't very adaptable and couldn't run reports or have our site staff scanning tools without purchasing multiple scanners.
Vendor Response
Hi Kaitlyn, we appreciate your writing a review on the Asset Panda platform. We love that you are using both phones and tablets on site to keep track of your tools. We have several major projects in the works updating the mobile apps to the latest technology and adding new functionality that will make the experience even better. Also, we will be introducing advanced reservations to the world in December. The new functionality is the result of client feedback and our internal research to help people get must more sophisticated reservation and reporting capabilities. In addition we are investing heavily in the speed and overall performance of the application to make it even faster and more reliable even in the most extreme work environments. Thank you for the opportunity to serve you.
Replied November 2020
Stefan
Import and Export, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2023
User Friendly & Simple Tool
Great assist management software. I love how easy and simple it is to use and carry out tasks.
CONSSessions time out way too fast, while viewing a report the page times out and takes you back to the start
Vendor Response
Hi Stefan, we appreciate you writing a review on the Asset Panda platform. The time our sessions are set by user in the admin portal. You can select whatever time frame works for you. Thank you for the opportunity to serve you.
Replied May 2023
Tiffany
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
Customer Review
We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.
CONSIt would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.
Reason for choosing Asset Panda
We chose Asset Panda for their flexibility and customization options.
Reasons for switching to Asset Panda
Wanted a more modern and smooth experience for both technicians and end users.
Vendor Response
Hi Tiffany, we appreciate your writing a review on the Asset Panda Platform. We are glad the ability to customize your work orders is making a huge difference for you. We will ask a team member to reach out to discuss preventative maintenance as we have a large number of clients configure the platform to accomplish that task as well. We appreciate the opportunity to serve you.
Replied July 2021
Rafi
Verified reviewer
Apparel & Fashion, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Asset Panda
Well experience
PROSComprehensive reporting and analytics: Asset Panda offers advanced reporting capabilities and analytics for assets, allowing companies to gain valuable insights into asset usage and performance and achieve necessary improvements.
CONSCost: Depending on the size of the organization and the specific needs, the pricing of Asset Panda may be considered relatively high for some businesses, especially for small or budget-constrained companies.
Vendor Response
Hi Rafi, we appreciate your writing a review on the Asset Panda platform. Your feedback is incredibly valuable to us, and we truly appreciate your contribution. Thank you for the opportunity to serve you.
Replied May 2023
Joey
Utilities, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
New Life with Asset Panda
Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.
PROSCustomization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.
CONSOn the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.
Reason for choosing Asset Panda
Had more of what we were looking for in a complete package with the ability to have a help desk /IT Ticketing system also.
Vendor Response
Hi Joey, we appreciate you writing a review on the Asset Panda Highly configurable platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied August 2019
Eric
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Asset Panda Review
Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with the software was good - especially if you're just using the AP interface. Only thing that was difficult was using AP as our "backend" asset management tool / integrating with our own DB.
PROSVery flexible / ability to add and change fields at any moment. Can customize to any business needs.
CONSThe tech seems a little outdated especially with API integrations - a lot of new Saas companies can easily create webhooks and Asset Panda does not have that feature. Was a bit frustrating / ended up being a big issue when trying to integrate with our DB.
Reason for choosing Asset Panda
Honestly the technology was the best among the 3 - however I still think AP needs to improve a bit on the API integrations / webhooks.
Vendor Response
Hi Eric, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied August 2019
zynith
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Absolutely Pan-nominal!
Asset Panda has made a world of different when it comes to managing our assets.
PROSThe ability to shape the software to our needs. We were able to create a purchase order creation system using the features with in. The ability to have our users sign for assets in app, was one of the top deciding factors for us choosing Asset Panda.
CONSSeems they no longer offer over the phone customer support. Although tickets are addressed in a timely fashion, there is nothing like the one on one feeling of actually being able to explain the problem to someone verbally. And the panda device agent does not work as we thought it should.
Reason for choosing Asset Panda
ease of use and the ability to sign out assets.
Vendor Response
Hi Zynith, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Replied November 2021
June
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Recently Renewed
Having Asset Panda makes us feel secure in knowing the who, what, where and when of any product in our system.
PROSEveryone has access to view the same information with pinpoint accuracy of past and future loans.
CONSSometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.
Reason for choosing Asset Panda
It's nice to have the ability to create elements to help you do what you need to do.
Reasons for switching to Asset Panda
Because both of the above did not offer the flexibility of use (EZ Office) and automatic reporting functions (Excel).
Vendor Response
Hi June, we appreciate writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Replied December 2021
David
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Review by University of West Georgia HRL
I was a customer, and believer in WASP, for almost 20 years. In two weeks of using Asset Panda I was hooked and have pushed for other departments on campus to make the switch.
PROSThe software is very user friendly. As well, the customized reports allow me to create in-depth, and visual reports for the college administration. All of this is done with ease.
CONSI would like to see more integration of the modules. As in when you upload your assets and there is a warranty field. I would like that to transfer over to the Warranty section.
Reason for choosing Asset Panda
Ease of use, customer service, and cost.
Vendor Response
Hi David, we appreciate your writing a review on the Asset Panda platform. We love that you using the platform to create beautiful in-depth visual reports. We released a major upgrade to our Barcode Module this month allowing for easier creation of your own barcodes. Next month we are going to release Audit on mobile and web. We believe this will be the most advance and easy to use Audit functionality on a mobile app in the world. Also, we have a comprehensive reservation feature set coming shortly after. If you need help please refer to the extensive knowledge base and our World Class client success team is available. Thank you for the opportunity to serve you and stay safe and healthy.
Replied April 2020
Kristian
Program Development, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
My preferred choice for asset tracking and management software
Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.
CONSCustomizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.
Vendor Response
Hi Kristian, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Replied April 2023
Andre
E-Learning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE