Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.

Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.

The program is very customizable once you learn how to utilize the system to its fullest capacity, and the support site is a very useful tool with clear step by step instructions when help is needed.

The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.

The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.

After searching for a while for asset management software we were happy that we found this. Now we are better organized than before.

Asset Panda is very useful for tracking asset movement and changes along with depreciation tracking. I would like to see some procurement integration.

There is nothing that we have found negative about the software.

AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally.

Therefore, what I dislike a little is more of an industry trend.

Pretty good user interface and simple to use application. Interesting feature is the mobile application.

It can be difficult to use system functions. You have to pull field records to correct a mistake you made.

I love this software as it helps me (IT Specialist) keep track of my department's technology equipment, where they are located, the check-in and out system, and the ease of use of the report system.

I like the ease of use and modular design of this product. It seems like a quality solution for inventory and asset management at a much lower cost than other solutions we reviewed.

I also like the ease of adding new assets and the ability to edit records from my phone if necessary.

Customer Service and those we worked with during initial implementation were very friendly and professional. Having the app is useful as well.

Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.

It's cheaper than most asset tracking software. Luckily it can be intertwined with other software to help make it bigger and better.

Asset Panda is my go to for IT asset tracking. The ease of use, along with native integrations, makes it simple to keep everything up to date.

This has to be one of the best asset management applications I have used.

We were losing track of some of our tools etc.

I love the way anyone can pick this up and use it. Great value for the cost.

User experience was terrible. We spent two months getting it set up and then abandoned it as it would require hiring a dedicated person to maintain the system.

My experience is great other than the MDM integration working. Asset panda is definitely a good bang for the buck.

Intuitive asset management taking care of all the factors. Responsive and excellent customer care.

Overall had a great experience with Asset Panda, it did they job and was easy to use.

How everything was so customizable and easy to use. The layout of the software is amazing and very easy to understand.

Entering in Assets and tracking their book value is very easy with Asset Panda. In addition, we've started using barcodes with Asset Panda and it's helped us keep better track of our assets.

Customer service was excellent in helping us out in setting up our account and what we wanted to accomplish.

The flexibility and options available to build your own unique product has been great. The staff and support is always amazing.

Asset Panda's customer support is amazing were very helpful up until the end of our term with Asset Panda.

The best thing for us about Asset Panda is the ability to add/move/track assets with a phone app.

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does.

The implementation process was very helpful. The staff was great at helping us to understand their software and answered all our questions.

It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.

Counterpoint makes it simple to cancel or change orders without forcing unwanted or unnecessary complete voids.

Overall, we're very happy with our purchase. From an point-of-sale perspective, it's very friendly.

It’s by far the worst decision I ever made for my company.

Our integrator (Rapid Domains) has done excellent work at reasonable rates.

We settled on CounterPoint because of it ease of use and great function ability. Before CounterPoint we used a general cash register without UPC scanning capability.

The overall is excellent, I really have nothing to complain about the program, it is definitely excellent.

Customer service is practically non-existent, and when we do get to talk to reps, they give us conflicting information.

Centralized database is great experience for who own many businesses and access remotely is great feature for IT dep.

This is a system that does its job and worth considering.

It helps me auto fill orders or if I am not dealing with my usual contacts I can pull up their account to decrease confusion.

I was forced to upgrade to the new NCR Counterpoint.

I suffer through a crash almost once a day. There is not a way to go back and “undo” most errors such as typos.

For the most part, very reliable and built like a tank. Easy to customize once you learn the back office stuff.

Updates are expensive and require additional installation expenditures. The vendor charges some ludicrous prices for supplies, and they are expensive on support.

When problems or errors come up, they can be very difficult to deal with.

Counterpoint has been great for our point of sale and inventory system. Simple  ways to do most everything and extremely easy to get people up and  trained on the system.

We have paid about $30K for a system that we are totally frustrated with, and no one will get back to us as to when things will be fixed.

Counterpoint is a solid reliable product, easy to use for the end users. Dependable where it counted.

The POS in general is good, and if they can improve their costumer service I would definitely recommend them and would probably still had it on the store.

Still some recurring bugs to figure out. Still does not have a fail-safe feature to protect  counterpoint tickets from being lost forever during a software crash.

The software is of an older design and could use a visual/UI refresh but it works well so that is a minor worry.

I have experience problems with all aspect of this software. Orders are being lost and irretrievable.

NCR is a trusted name in business automation probably for a century.

Our previous software system, while specific to the marine industry and bundled with features we sorely miss, was unable to integrate e-commerce, point of sale, and shipping functionality.

Dependable product that was easy to customize and fit within the budget required.

This pos is designed to keep in mind the customers so it is very easy to use and operate and also provide good customer support.

US Dollar

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.


Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.


Asset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.



LongDescription

Support Ticket Management

Product Identification

Purchase Order Management

Barcoding/RFID

User Management

Barcode/Ticket Scanning

Multi-Channel Management

SKU/UPC Codes

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

IT Asset Management

Digital Signature

Contract/License Management

Task Scheduling

Ad hoc Reporting

Disposal Management

Policy Management

Electronic Signature

Order Management

Reservations Management

Invoice Management

Procurement Management

Scheduled/Automated Reports

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Reorder Management

Assignment Management

Barcode Recognition

Calibration Scheduling

Warehouse Management

Scheduling

Data Import/Export

Inventory Optimization

Multi-Location

Facility Management

Audit Trail

Asset Library

Technician Management

Multi-Currency

Mobile Access

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Compliance Management

Historical Reporting

Issue Management

Maintenance Management

Software License Management

Role-Based Permissions

Preventive Maintenance

Serial Number Tracking

Forms Management

Service History

Workflow Management

Instrument Management

Asset Tracking

Customization

Parts Management

Alerts/Notifications

Equipment Maintenance

Label Templates

Certificate/Label Printing

Work Order Management

Customizable Templates

Audit Management

Asset Lifecycle Management

Compliance Tracking

Inventory Control

Reporting/Analytics

Equipment Tracking

Supplier Management

Customizable Forms

Requisition Management

Warranty Tracking

Order Tracking

IT Asset Tracking

Order Processing

Tagging

Purchasing & Receiving

Audit Planning

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Document Management

Kitting

Inventory Management

Check-in/Check-out

Search/Filter

Calibration Management

Asset Planning

Mac OS

Web browser (OS agnostic)

Windows 8

Asset Panda is a yearly subscription based system priced on the number of assets that will be tracked and managed.  Accounts tracking 500 or more assets receive unlimited users, world-class support, unlocked configuration tools, and access to a wide variety of standard integrations.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Asset Panda

Live Online

Webinars

Documentation

Videos

The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment.


The NCR Counterpoint omnichannel solution is fully configurable and retailers can sell online using the integrated e-commerce solution. The integrated email marketing system allows retailers to use customer data to develop email marketing campaigns. Mobile alerts give retailers the ability to set alerts on important in-store activities and have those alerts delivered to them in SMS or email format.


POS terminals used with NCR Counterpoint systems can be customized to either be a touchscreen or manual entry, depending on need. They also include intersystem messaging and employee tracking (clocking in/out) to provide appropriate communication within a retail operation. Users can track sales and pull daily reports, along with the ability to always take instant readings of drawer amounts.



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