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Asset Panda vs TeamViewer Remote

Asset Panda vs TeamViewer Remote

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Overall Rating
4.6 (1396)
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.6 / 5
4.4 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
January 26, 2025
February 14, 2025
Pros/Cons
  • Pros

  • Including the email functionality for the help desk portion will be amazing and bring more customers to Asset Panda.
  • I like the ease of use and modular design of this product. It seems like a quality solution for inventory and asset management at a much lower cost than other solutions we reviewed.
  • Asset Panda is very useful for tracking asset movement and changes along with depreciation tracking. I would like to see some procurement integration.
  • Cons

  • The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.
  • It can be difficult to use system functions. You have to pull field records to correct a mistake you made.
  • User experience was terrible. We spent two months getting it set up and then abandoned it as it would require hiring a dedicated person to maintain the system.
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  • Pros

  • This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.
  • I love when clients have access to this software because it it a great way to have remote meetings and can be accessed on various workstations. Perfect for my hectic schedule and on the go lifestyle.
  • I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
  • Cons

  • Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.
  • There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.
  • Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.
Read all user reviews
Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos