Top Brightpearl Competitors:
The Best Brightpearl Alternatives for Your Business
Correction 1/16/2019: This research has been updated to more accurately describe user feedback about Brightpearl.
Brightpearl is a cloud-based retail ERP platform that’s primarily intended for multichannel retailers. It covers all your bases, from purchase orders to CRM.
Unlike a number of other multichannel retail management systems, Brightpearl has a baked-in point of sale (POS) system that runs on iPads. The POS system is integrated with other modules in the system for order management, inventory management etc., so Brightpearl is especially useful for retailers looking to coordinate sales orders across both physical stores and e-commerce operations.
Accounts dashboard in Brightpearl
That said, Brightpearl isn’t for everyone. Some users report workflow difficulties with the inventory management interface in our user reviews.
Let’s take a look now at some of the most popular alternatives to Brightpearl in two categories:
This category includes the Brightpearl alternatives that are generating the most interest in online searches.
Note: You can learn more about our methodology here.
Stitch Labs is a cloud-based retail management platform that’s also specifically designed for multichannel operations. Unlike Brightpearl, Stitch does not feature a built-in POS system, but it integrates with various popular POS platforms such as Square. Brick-and-mortar operations running on the POS system can sync that data with e-commerce operations, just as with Brightpearl.
One advantage of Stitch Labs over Brightpearl is that license tiers above the “Starter” version for Stitch Labs include an unlimited number of users, whereas even the “High Growth” tier of Brightpearl is capped at 25 users.
Stitch Labs also differs from Brightpearl in that it’s not a full-blown ERP system—in particular, it lacks the built-in accounting module that can be found in Brightpearl. However, Stitch Labs integrates with a number of popular accounting solutions such as QuickBooks. Stitch Labs does not include a CRM module.
TradeGecko is another cloud-based retail management system that focuses on inventory and order management. Like Stitch Labs, but unlike Brightpearl, it isn’t quite a complete ERP platform.
Perhaps the most important thing to note in this context is that TradeGecko does not support POS integrations beyond Shopify, and is thus not appropriate for retailers with physical stores.
TradeGecko is primarily intended for wholesalers/distributors and e-commerce retailers. It is not ideal for businesses in the food industry, due to the lack of expiration date tracking, or for businesses that manage batch inventory.
TradeGecko licenses are priced more affordably than Stitch Labs or Brightpearl licenses (except for businesses with high numbers of users). TradeGecko does sport built-in CRM and accounting features, but these modules are more functionally limited than Brightpearl’s.
Like Brightpearl, NetSuite is a full-blown cloud-based ERP system. NetSuite serves a number of different industries, including retail and wholesale/distribution.
NetSuite’s retail ERP platform supports omnichannel retailers, and includes a built-in in-store POS system. NetSuite’s POS software is compatible with touch-screen interfaces and mobile devices, and integrates with e-commerce order management for cross-channel inventory visibility.
As an ERP system, NetSuite includes core accounting functionality as well as CRM functionality. It’s one of the more robust platforms for retailers on the market, and should work well for businesses looking for more sophisticated capabilities than basic retail management systems offer.
RICS isn’t quite a cloud-based retail ERP system like Brightpearl and NetSuite, nor is it a cloud-based retail management platform like TradeGecko and Stitch Labs. Instead, it’s a cloud-based POS system with integrated inventory management.
This software is specifically aimed at retailers of apparel and sporting goods, but will work for many small brick-and-mortar operations.
It supports both in-store and e-commerce sales, and integrates with various e-commerce platforms. It also offers support for customer loyalty programs via coupons and trackable promotion codes. While RICS does support e-commerce, it’s not ideal for retailers that primarily sell via online channels.
RICS isn’t appropriate if you need an end-to-end retail ERP system. However, it’s a great POS solution for retailers in niche apparel markets, particularly footwear. Reviews on our site praise the vendor’s enthusiastic support for unique business models.
SAP is the one “mega-vendor” that our methodology surfaced (they do everything from CRM to Business Intelligence). Business One is an ERP system comparable to both NetSuite and Brightpearl. Because SAP is a mega-vendor rather than an SCM/ERP specialist, it offers robust solutions in areas such as CRM, analytics and accounting. Business One is thus a good choice for businesses looking for an end-to-end platform, not just solutions for inventory/order management.
Whereas the other products we’ve covered are purely cloud-based, Business One is available in both cloud-based and on-premise versions.
SAP Business One lacks a built-in POS system, but supports integrations with POS systems. Business One also lacks extensive e-commerce integrations. Instead, Business One is focused on order management, inventory management and accounting/financial management. It offers support for advanced inventory management techniques such as cycle counts.
BusinessOne is not a dedicated e-commerce/multichannel retail management system, but a real ERP system. It will work best for established retailers that already have POS and e-commerce solutions in place, and that are looking to graduate to more advanced financial and inventory management.
No matter whether you’re primarily selling through online or brick-and-mortar channels, your order and inventory management systems are at the heart of your retail business. Both transactions and inventory need to be tracked as efficiently and accurately as possible.
We’ve seen that retail management platforms and retail ERP systems differ fairly significantly in terms of features and support for specific industry verticals. If none of the alternatives we’ve discussed so far seem like they’re right for your retail business, check out ratings and reviews on our inventory management page for more options.