--- title: "Rithum Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rithum. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rithum is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/channeladvisor-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Catalog Management Software](https://www.softwareadvice.com/catalog-management/) / [Rithum](https://www.softwareadvice.com/ecommerce/channeladvisor-profile/) / Rithum Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ecommerce/channeladvisor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ecommerce/channeladvisor-profile/alternatives/) # Rithum User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 61 ### Secondary ratings - Ease of use: 3.6/5 - Customer support: 3.3/5 - Value for money: 3.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 23 reviews (38%) - 4 stars: 22 reviews (36%) - 3 stars: 3 reviews (5%) - 2 stars: 6 reviews (10%) - 1 star: 7 reviews (11%) ### Most mentioned pros - Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing. - We can grow into solution as well. ### Most mentioned cons - Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system - Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - - Worst experience of my carrer ## Rithum customer reviews Showing reviews 1-25 of 61 (page 1). ### If you sell on more than one marketplace, you need this software - Overall rating: 5/5 - Reviewer: Cynthia Q. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed to solve a labor issue of trying to post a product/SKU on multiple different marketplaces without having to go to each one and use their particular interfaces. Channel Advisor simplifies all of that, and allows us to mainstream our postings from a central repository. Also, CA manages inventory across all channels, so you don't run the risk of overselling. Built in repricing tools let you automatically adjust your pricing to match marketplace trends and win the sale within your guidelines. Business rules let you be as complex as you want in defining those guidelines. Overall, this is an extremely robust (and scale-able) system that allows you to customize and manage listings, pricing, inventory and more from one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Incredible versatility, allowing us to list a large catalog of products across multiple marketplaces with minimal effort. Centralized and customizable product data management allows for maximum exposure with minimum labor. CA keeps up with all the latest requirements and mapping changes from each marketplace, so you don't have to. #### Cons My only con for this software isn't the software itself - it's the support. Support requests can take a long time to get addressed/resolved. Almost all have to be escalated, which takes days if not weeks. #### Reasons for choosing Rithum N/A --- ### The best option at a high price. - Overall rating: 5/5 - Reviewer: Anthony K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great job syncing with marketplaces and giving me the options to modify my listings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Connects to all the marketplaces I sell on. #### Cons Its more expensive than I would like to pay. --- ### ChannelAdvisor - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily customizable for every business type - Everything is easy to use and customize #### Cons I have very little qualms with ChannelAdvisor. It could have a little better technical customer service. But overall, a great product. --- ### Nice software for managing all platforms at once - Overall rating: 4/5 - Reviewer: Toby F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used it for a good few years and were very happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's a nice and clear software to manage all platforms at once #### Cons was not as user-friendly, but it was not bad at all. --- ### Used it for years but had to move on - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros ChannelAdvisor is a hefty program that can solve many problems for those selling online. #### Cons You can do almost anything, but figuring it out in their system is HARD. Everything feels more complicated than it needs to be. #### Vendor response We're sorry to hear that you found the software complicated. As noted, we do have a powerful program that can greatly help sellers. We are continuously working on ways to improve the user experience for our customers, and we appreciate your feedback Replied September 2018 --- ### Not Convinced - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros We worked with ChannelAdvisor to try and further optimise our Google Adwords (Shopping specifically). It's a nice piece of software that does work in optimising your digital marketing efforts, just at a cost... #### Cons The costs in using the software are astronomical and just didn't work for us as an SME. I can only imagine the features be rewarding for bigger enterprises, but totally uneconomical for us unfortunately. #### Vendor response Thank you for this valuable feedback. We¿re glad to hear that with ChannelAdvisor you found a solution that allowed your business to excel with Google. We work hard to provide a pricing model for all of our customers while maintaining the highest level of service. We agree with you, sustaining an e-commerce business can be a challenge for an SME or a large company, which is why we love working with all of our customers to help them find the right fit for their goals. We know you have a choice and we want you to know we appreciate the chance to work with you. Replied November 2018 --- ### Great for many stores - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I liked how I could access all my stores on different platforms all in one window. It helped greatly when dealing with customers and made it very helpful for our customer service to handle orders accordingly back to the store especially for all the back-end stuff like editing orders and refunds. Made listings with platforms fairly quickly and then to each parent-child groups of SKUs. #### Cons Very complicated to use at first. Requires a lot of training to find out all the features. --- ### Solid platform for managing our sales channels - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Nice clean interface with helpful tools. #### Cons Expensive and not easy to set up. Once up it works nicely. #### Vendor response Thank you for choosing ChannelAdvisor to help manage your sales channels. We're proud to be a part of your team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response about your experience. Replied November 2018 --- ### ChannelAdvisor allows for centralized marketplace and ecommerce management very well. - Overall rating: 4/5 - Reviewer: Karim S. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I appreciate having one dashboard connected to my shopify site (fed by magento) allowing to manage sales and returns on 12 channels (marketplaces and ecommerce platforms), and having very accurate reporting and also, the option to apply restocking fees when applicable. #### Cons There is no mobile app available which would make management a lot easier for weekends and evenings. --- ### ChannelAdvisor Enterprise - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very short period of time due to cost. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Loved all the abilities channel advisor gives on multiple channel functionality. Frees up time for me to do more. #### Cons The cost is incredibly high, kept trying to get it lower and was told that they couldn't/wouldn't. Can get the same service for cheaper with other companies. #### Vendor response Thank you for your feedback. We're glad to hear that you were able to sell on multiple channels and save time. We hope you will consider ChannelAdvisor in the future for your business needs. Replied September 2018 --- ### Great tool to automate processes - Overall rating: 4/5 - Reviewer: Ankit G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The application offers a lot of functionalities and offer features to automate various processes. We have about 1M+ listings across multiple channels, and no issues in terms of handling the load. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The portal is user friendly and have a lot of functionalities that can definitely save time and money. Shared inventory across the multiple channels comes really handy, find articles within documentation is super easy, support is knowledgeable in most cases. #### Cons The auto detection of categories on the third party channels needs a lot improvements. The category and subcategory valid values information provided lack details or not there. Also the lack of video tutorials. --- ### Make my life easier - Overall rating: 5/5 - Reviewer: YOLANDA W. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very good. I got all supports I need when problems arise. Will appreciate if more training/webinars can be provided for advanced features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Channel Advisor is our most important tool for online business. Easy to use, lots of functions and features, customized reports that help me analyze our business. #### Cons There are some data I need but not downloadable - such as ebay Deals & Promotions sales details. #### Vendor response Yolanda, Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you. Replied September 2019 --- ### Excellent Multi Channel Management Tool - Overall rating: 5/5 - Reviewer: Brayden S. - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We currently use Channel Advisor to manage about 5,000 skus across eBay, Amazon, TradeMe, and Mercado Libre accounts. CA saves us tons of time and I'm not quite sure what we'd do without it. My favorite feature of ChannelAdvisor is definitely the Amazon Repricer tool, which allows you to stay competitive on Amazon based on pre set parameters! Keep in mind CA would not not be the ideal tool for small companies or startups. #### Cons We did have issues with the Shopify API to the point where we decided to move to a different platform for Shopify. This was is mid 2016 however, and things may be better now. --- ### Great tools if you can figure out how to use them - Overall rating: 4/5 - Reviewer: Joe M. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Makes it easy to deploy products across multiple sales channels. #### Cons Customer service is not very helpful with regards to launching new channels. #### Vendor response Joe, Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you. Replied September 2019 --- ### Get your products listed everywhere! - Overall rating: 4/5 - Reviewer: Jacob B. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ChannelAdvisor has really helped us get our products listed everywhere around the world. We usually work with 3000-6000 SKUs and it helps us manage all of them to get our product in front of the customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of getting products listed Multichannel solution #### Cons Customer service is lacking but improving Shopify connection isn't very good Inventory management is poor for using warehouse locations --- ### Good Value for Driving Cooperative Commerce - Overall rating: 4/5 - Reviewer: Kevin E. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CA has a good team of support specialists that have allowed us to optimize and expand our current use. We are looking to expand further internationally as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to review listing and coverage. Provides a good service team to support requests. #### Cons Although they have recently added basket level measuring, the brand sell through is not as high as what we see in other affiliate programs. Hopefully it will improve. #### Vendor response Kevin, Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you. Replied September 2019 --- ### Excellent tool and excellent support team - Overall rating: 5/5 - Reviewer: Klaas d. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use tool to keep control of your companies online presence: like your product pricing, inventory at the different retailers, rating and product picture and description. If does that worldwide with well over 1500 online retailers and can do that for your competitors product. #### Vendor response Hello Klaas, thank you for your review and your appreciation! We do strive to bring the most efficient support. And we're glad to announce that since you posted that review we have reached 2000 online retailers! Replied August 2018 --- ### Extremely overpriced, Slow Workflow, Sales Team never stops spamming/harassing you years later. - Overall rating: 2/5 - Reviewer: David H. - Product usage: Used other for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Channel Advisor is one of the largest companies out there that provides sync services and marketing services for all the marketplaces out there. They integrate with a ton of marketplaces and other third party services. Training staff was excellent and they were very kind and easy to work with. #### Cons Even after we left we have continually been harassed by their sales team for almost a decade. We asked to be removed from their call lists at least 3 times, but they still persist and call and spam email all the time. It really gets old. Their sales professional will say anything to get you to sign up. The want you to sign big contracts for big dollars Once we realized that their software did not offer the workflow and features we needed, we had to fight hard to get some of our money back. It's really apparent they care about the number of subscribers for their investors more than anything. There are so many other products at a tenth of cost that do everything you need. --- ### Controversial Value - Overall rating: 4/5 - Reviewer: David V. - Product usage: Used other for less than 6 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Staff are friendly. Good products and services. Excellent and robust in concept. Set up took a while and learning it was a little complicated but they do do what they promise to do. Setup will probably take a while if you do it yourself #### Cons Extremely overpriced especially as other companies offer very similar services for a much lower cost. This might be great for large companies, small businesses just be careful and weigh your other options carefully. Once you sign they expect you to follow through the year. --- ### Helpful Marketplace Tool - Overall rating: 5/5 - Reviewer: Rylee W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The platform is super easy to learn and use. Rithum has a very smooth uploading process for products, taking the stress off each product launch, and providing us with daily reports to analyze our business. The team members we work with have always helped us get the job done. #### Cons When first working with Rithum, the communication and work flow was a bit of a work in progress with figuring out what worked best for what we needed. Once we got in the swing of things, it has been seamless. --- ### Quickly Access Sales Channels and Customize Data - Overall rating: 5/5 - Reviewer: Derek R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a mostly positive experience with all of our Rithum products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customizability of the data in and out of the system between sales channels. #### Cons Onboarding new sales channels has been had its issues. #### Reasons for choosing Rithum data customization and supported sales channels --- ### Think twice before using ChannelAdvisor - Overall rating: 4/5 - Reviewer: Bill U. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Once you get through the onboarding and support issues the software runs great. The cost starts to drain you after a few months, and you start to question yourself for getting into a 2-year contract. When my contact finally ended, I was paying over $2K a month. When my contract was up, they really didn't want to renegotiate. They just wanted to sign me up for another two years. It seems like the business model is to sign you up for two years and get as much out of you as they can with onboarding cost, monthly fees, and 2-3% of your revenue. ChennalAdvisor is a public company and to continue to show strong margins they just as well have you leave and bring on another newbie. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros There is no doubt that ChannelAdvisor has some of the best software on the market which makes it very tempting. The software has a ton of functionality (Most you'll never use). It supports a lot of marketplaces and the mapping for those marketplaces is great. Built in Auto Pricer and a lot of other features. #### Cons Cost!!! Contracts!!! No Support!!! No phone support. Waiting days for email support. No help with onboarding unless you pay thousands They lock you in with a Long Contract I really don’t feel comfortable with and can't get out of. Crazy High monthly fees. When your revenue gets to a predetermined amount, they start to take a percentage of revenue on top of the monthly fees. The software is really complicated and most of the time it requires some level of support that's nonexistent. You may have to wait days to get a question answered and most of the time they will just send you to a help page link. --- ### STEER CLEAR - HORRIBLE - Overall rating: 1/5 - Reviewer: Christine S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help! #### Cons Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it #### Reasons for choosing Rithum sales said it would do SOOOOO much that in the end it didnt #### Reasons for switching to Rithum More customization and promised lots of new channels --- ### Powerful software but Expensive and hard to learn - Overall rating: 5/5 - Reviewer: Moshe D. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard #### Cons TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash. They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does. #### Reasons for choosing Rithum They have the longest track record as an enterprise level software and only they will create products in Amazon from scratch (the others will only match to existing detail pages) #### Vendor response Moshe, Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you. Replied September 2019 --- ### ChannelAdvisor is a wonderful choice for multi channel sales - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable, I can do lots of things that would have been far more tedious or impossible in other similar systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them. #### Cons Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient. #### Reasons for switching to Rithum We needed the ability to easily integrate data feeds from our vendors and be able to launch selling in new marketplaces while using one tool. This is it! It is expensive for smaller operations but I think it is totally worth it! ## More reviews [Next reviews](https://www.softwareadvice.com/ecommerce/channeladvisor-profile/reviews/?page=2) --- Rithum Reviews, Pros and Cons - 2026 Software Advice