Channergy is a multichannel inventory management solution that helps resellers manage inventory, orders, payments and customers. The software can be deployed both on-premise and in the cloud.

It functions with various eCommerce channels such as Amazon, eBay, Rakuten and Sears. It also supports phone orders, back-office functions, retail point-of-sale and shipments. The inventory management feature provides real-time inventory information with details on variation in products on the basis of size, color, suppliers, images, subscriptions and more.

The order management feature allows users to enter import or export date, customize invoices, provide advance ship support and determine best shipment method. Additional features include purchase order management, warehouse management and reporting. The reporting feature allows users to generate preset or customized reports that can be analyzed for making better decisions.

The software maintains an organized database of its customers, complete with contact information and order history. Interested buyers can buy Channergy on a monthly subscription basis. Support is offered via live chat and phone calls.

Reports
Reports

Reports

Add customer details

Add customer details

Manage customer details

Manage customer details

Set up Email notification

Set up Email notification

Welcome screen

Welcome screen

Email Notifications

Email Notifications

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



5 Reviews of Channergy

Overall rating

3.5 / 5 stars

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Randy from RLB Furnishings LLC

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Not a good company to do business with.

None. We were never able to get it functional so we could use it in our business.

Pros

Works with some marketplaces. Company will demo the software for you. Probably a better fit for people with large number of SKUs rather than fewer.

Cons

Expensive initially. Company wants payment up front. Not willing to refund regardless if the product is a good fit or not. We found lots of incompatibilities with Amazon. For example, Amazon's bullet fields accept 500 characters. Channergy truncated all of ours down to 50. Missing basic Amazon fields like product weight and dimensions, product color, warranty info, and others. We were promised issues would be addressed but they were slow to make changes. When we decided it wasnt going to work for our business they refused to refund - in full or in part. Their only solution was for us to find a buyer and they would process the transfer and pay us a portion of the proceeds. Make sure this is the company you want to do business with before commiting.

Review Source: Capterra

Response: Core Technologies, Core Technologies

July 2018

We spent many weeks and several phone calls with Mr. Bowman exploring the software before he purchased. We were also very clear about our refund policy before the sale. We offered to make changes to meet his needs but he wanted a turnaround of a few days that we could not accommodate. We offered to sell his licenses for him at a modest discount but he did not follow through on the offer. Channergy is a 20+ year old solution with many happy customers. We are sorry to hear Mr. Bowman was disappointed but we cannot help if he does not respond to our communications. Submitting an across the board 1 star seems retaliatory and is not a fair representation of our software. We hope that Mr, Bowman will respond to our offer to help and reconsider his review.

Anthony from Somerset Willow England

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Very Happy!

When we first installed Channergy we never realised how much this software would transform our daily business practices. It has streamlined so much of what we do and made us so much more efficient. The reporting tools that Channergy provide are hugely powerful and you can effectively run your business using them. I would thoroughly recommend new users to Channergy mainly because it has pitched itself at the perfect place in the market, Channergy is neither too big nor too small and can suit any size of business. We will continue using Channergy for the foreseeable future and I'm confident we've got miles of growth in this software. Very happy with the whole process and what we've experienced, from setup to support right through to our upgrades.

Review Source: Capterra

Lindsey from Electric Motor Warehouse

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Positive experience with Channergy

I have had some difficulty with the function sometimes. It seems to work slow at different parts of the day. I am still waiting for the update from the beginning of the year. Overall I am satisfied for what it is

Pros

Easy to use

Cons

not as fast as I would like at times

Review Source: Capterra

Response: Core Technologies, Core Technologies

May 2017

Hi Lindsey, I hope the server upgrade there helped with your speed issue. Yours was pretty dated. We have a couple other enhancements coming as well that will help you with your search issue. Updates are available as they come out on our website. We have released several this year. You can find them in the What's New page. If you need help with any of them please contact us. Thanks for your business all these years.

David from Anything in Stained Glass

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Perfect for Mail/Internet Order Processing

I chose Channergy because it gave the most features with the most flexibility. I needed an SQL database driven product that allowed me to upload/download in batches of data and I needed something that would be POS also. I also needed tiered pricing and well as pricing categories and quantity discount pricing. Channergy fit my needs.

Pros

SQL Database, pricing categories, POS ability, group items into kits, tiered quantity pricing. Great support staff.

Cons

Have not fixed the ShopSite download ability yet. When you get 20+ items in an order, the grouping price check slows the data entry down. I think there is a memory leak. Restarting Channergy solves the issue.

Review Source: Capterra

Oleg from Silvertree

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2016

Channergy Multi Channel Manager and so much more!

I own a small jewelry Store that has expanded to a full blown online retail store and I can thank Channergy for helping me to further expand my channels, automate the entire process and it is so user friendly that my 2 daughters who are in their late teens have learned the ins and outs of this amazing platform that they are in paid positions for my company!

Pros

Channergy's order management system handles all of my channels and orders. My orders are downloaded, new product listings are created, my existing products are updated and shipping confirmations are also uploaded ' all automaticallyplus all directly from my PC.
Channergy's multi channel inventory manager allows us to simplify my inventory/order management. The cost was very reasonable compared to the volume increase I have had. Channergy allowed and assisted my company growth 10 fold and I intend to have my 2 daughters take over the company when I reach my goals.

Cons

The installation/training took almost 70 days.

Review Source: Capterra

Displaying 1 - 5 of 5 reviews