Datacor ERP

RATING:

4.2

(55)

About Datacor ERP

Datacor ERP (formerly Chempax) is an integrated enterprise resource planning (ERP) and customer relationship management (CRM) application designed specifically for chemical process manufacturers and distributors. The solution can be scaled to meet the needs of companies of any size and offers both on-premise and hosted deployment options. Datacor ERP includes a fully integrated, comprehensive suite of applications that focus on all the unique requirements of chemical manufacturers and distributors. In addition to robust CRM functionality, Datacor ERP also offers ERP features like MRP, MES, product lifecycle management, supplier and supply chain management, business intelligence and more. The solution also offers accounting tools with both multi-language and multi-c...

Datacor ERP Pricing

Contact Datacor for pricing information.

Starting price: 

$4,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Product Profile
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Datacor ERP Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Datacor ERP

1 - 5 of 54 Reviews

User Profile

Christopher J.

Verified reviewer

Chemicals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Chempax is a great option for any midsized business needing a robust ERP

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

PROS

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

CONS

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

Gilbert

Chemicals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Datacor ERP Review

We needed and ERP and Datacor was best compromise between the other software provider.

PROS

Accounting module works pretty well, as well as the manufacturing, inventory and order entry module. The implementation was relatively simple and smothly.

CONS

The weaknesses of this software are the production planning which is not developed enough for our application to be useable, the preventive maintenance module which is very very rudimentary and finally the standards reports from the system, are not user friendly and their concision not validated .

Sabrina

Chemicals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Sabrina Mottern

Datacor is helpful, but for the monies that is spent on it there should be more available without the extra costing. The features could be expanded to be more user customizable like so many other features are.

PROS

I like the functionality of the system. There are a lot of things that when used correctly make my job easier.

CONS

The reporting functions need to be more customizable. I should be able to manipulate the data that I enter easier without having to contact support to try and add the custom reports. Also, the ability to have extra automations without having to pay so much extra would be nice.

Jeremy

Chemicals, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2020

New Chempax

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

PROS

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes. Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

CONS

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch). However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

Chris

Chemicals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Great product and many new enhancements in the works

PROS

It is becoming very modern and easier to use. It has many features and offerings with more coming soon.

CONS

All systems have shortcomings and most if not all can be overcome. Internal processes should change to work with systems not expect systems to change to fit each user/company. Changes can be made if the system does not have a way to accomplish the need.