Craftybase vs Xero

Craftybase has 141 reviews and a rating of 4.77 / 5 vs Xero which has 2008 reviews and a rating of 4.32 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (141)

4.32 / 5 (2,008)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 19, 2021

October 11, 2021

Pros/Cons

  • Pros

  • It keeps me organized and I love that I can refer to my recipes easily. My favorite part is the automatic cost analysis and recommendations for pricing new products.

  • Easy to use, not overwhelming

  • Cons

  • It is a little confusing in the beginning but within 2 weeks, I was majorly loving this program.

  • Have had a few issues that I've needed help with and contacted customer support, good response time but sometimes quicker would be nice

  • Pros

  • Easy of use, setup myself (with a little help for a bookkeeper), support has always been superb.

  • Great tool for keeping organized and simple to use.

  • Cons

  • I like this software from xero but lately the customer service has been noticed down and in some of the plans the cost is too high for some companies peueñas.

  • It has quite a few limitations compared to the enterprise cousins, but at the price it is a no-brainer.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos