--- title: "CStoreOffice Software Reviews, Demo & Pricing - 2026" description: "Review of CStoreOffice Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/inventory-management/cstoreoffice-com-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Convenience Store Software](https://www.softwareadvice.com/retail/convenience-gas-station-software-comparison/) / CStoreOffice Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/cstoreoffice-com-profile/reviews/) # CStoreOffice Review From $149/month 1 plan Wondering if CStoreOffice is right for your organization? Our Convenience Store Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CStoreOffice 3.8 [(33)](https://www.softwareadvice.com/retail/cstoreoffice-com-profile/reviews/) Pricing Starting at $149.00 flat rate per month ### About CStoreOffice CStoreOffice is a cloud-based inventory management solution by Petrosoft that helps businesses to keep track of their inventories and manage other back-office operations. CStoreOffice helps managers to eliminate dead inventory, manage shrinkage and spoilage, offer promotional opportunities and control implementation time and costs. The solution helps users to automate data-entry routines, maintain pricing consistency and manage overstock and out-of-stock situations. CStoreOffice supports integration with Petrosoft's point of sale (POS) and make to order (MTO) systems and various third-party accounting and POS partners such as Verifone, NCR, Wayne, Bulloch and Gilbarco. It also offers a mobile application that helps retailers to connect with their stores and retail chain data remotely. Services are offered on a subscription basis that includes support via phone, email, livechat and other online resources. Wondering if CStoreOffice is right for your organization? Our Convenience Store Software selection experts can help you in 15 minutes or less. ## CStoreOffice User Interface ## Popular CStoreOffice Alternatives Main Product CStoreOffice 3.8 [(33)](https://www.softwareadvice.com/retail/cstoreoffice-com-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.74Value for money - 3.72Customer support - 3.77Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(728)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(581)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.40Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Genius](https://www.softwareadvice.com/product/435569-Genius/) 4.4 [(211)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Ratings Breakdown - 4.57Ease of use - 4.26Value for money - 4.41Customer support - 4.41Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(199)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.33Value for money - 3.95Customer support - 4.40Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Lightspeed Retail](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/) 4.0 [(975)](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/reviews/) Ratings Breakdown - 4.10Ease of use - 3.85Value for money - 3.93Customer support - 3.95Functionality Pricing Starting at $109.00 per month Get Price ## CStoreOffice Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Basic $149.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CStoreOffice Features - Popular features found in Convenience Store Barcode/Ticket Scanning Commission Management Customizable Reports Discount Management Fuel Management Inventory Tracking Lottery Management Loyalty Program Mobile Access Multi-Location Reporting & Statistics Third-Party Integrations - More features of CStoreOffice Accounting Accounting Integration Activity Dashboard Alerts/Notifications API Barcode Recognition Billing & Invoicing Cost Tracking Customer Accounts Customer History Electronic Payments Employee Management Forecasting For Retail Inventory Auditing Inventory Control Inventory Management Inventory Optimization Invoice Management IoT Integration Merchandise Management Mobile App Multi-Store Order Management Order Processing Point of Sale (POS) Price/Margin Management Product Identification Promotions Management Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Receipt Management Reorder Management Reporting/Analytics Retail Inventory Management Returns Management Sales Order Management Sales Reports Sales Trend Analysis Search/Filter Stock Management Supplier Management Vendor Managed Inventory ## CStoreOffice Integrations QuickBooks Online Integration rated undefined from -1 review SAP Business One Integration rated undefined from -1 review ## CStoreOffice User Reviews ## CStoreOffice customer ratings - Overall rating: 3.8/5 - Total reviews: 33 ### Rating distribution - 5 stars: 18 reviews (55%) - 4 stars: 6 reviews (18%) - 3 stars: 1 reviews (3%) - 2 stars: 2 reviews (6%) - 1 star: 6 reviews (18%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.7/5 - Customer support: 3.7/5 - Functionality: 3.8/5 --- ### Great back office system - Overall rating: 5/5 - Reviewer: monti S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the cstore mobile app as it updates me about my store sales/profits real quick #### Cons Adjusting pricing can be confusing sometimes. #### Vendor response Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day. Replied November 2022 --- ### My business at the tip of my hands - Overall rating: 5/5 - Reviewer: Orlando B. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered This is bt far the best back office platform I have used so far. I love the support and how all of the support team shows with action and follow ups that they truly care about their customers. It is incredible but true in my experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is amazing! I know that when I come in the morning I can see exactly what went on the previous day and have actionable items that I can use immediately and implement #### Cons There are so many possibilities and little time to learn them all, which I would love to be able to do. #### Reasons for switching to CStoreOffice Terrible support and the platform is confusing. --- ### Disappointing functionality. - Overall rating: 2/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Price book management works well. But, that is it. #### Cons The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time. #### Reasons for choosing CStoreOffice It sounded like the best value for the money and I wanted a subscription based software, because I believed that it would be continuously updated. #### Vendor response Hi Mark, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business. Replied November 2019 --- ### A Great Product - Overall rating: 5/5 - Reviewer: matthew r. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available #### Cons When we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine. #### Reasons for choosing CStoreOffice recommendations from a service tech during an install of a P O S system . #### Reasons for switching to CStoreOffice because the were terrible with customer support and they cant even come close to the c-store office #### Vendor response Thanks Matthew! We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account! Replied February 2020 --- ### Love this program - Overall rating: 4/5 - Reviewer: Felisha C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered 10-10 Petrosoft brought us into this century! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros New ways to view my inventory and manage my invoices makes me more efficient at my job. #### Cons While using petrosoft since February I have not found any. #### Reasons for switching to CStoreOffice Ascend is no longer supported it was broken. --- ### C-Store in the cloud - Overall rating: 4/5 - Reviewer: Glenn M. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It helps tremendously with the overall operations of our locations. It brought our stores from marginal to profit makers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The upfront cost is small to none and it is very easy to use. #### Cons When the internet goes down, you are down. #### Reasons for choosing CStoreOffice The overall value and most importantly the ongoing daily training seminars. #### Vendor response Thanks Glenn! We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account! Replied February 2020 --- ### CStore Office Review - Overall rating: 4/5 - Reviewer: Nichola M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been working with CStore Office for over 11 years. I am still trying to learn all of the ins and outs on how to work the program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This back office works well for our store. It's pretty easy to work with every day. Customer support is great when I call. Working with the Retail 360 app has improved our inventory management and made writing off products much easier. #### Cons When there is a problem, you have to call. You no longer can put in your own ticket. There isn't a way to respond to a ticket once one is put in. I feel there is a lack of communication when a ticket is in and you are waiting for a response. The retail 360 app can be confusing at times with the different piece sizes (single, case, etc.) It is hard to maneuver to get the cost, retail, vin numbers set up through the app. It would be great if someone could actually come to your location and walk you through many of the moving parts that Cstore offers. The training classes I feel work well for beginners, but once using the system - I am sure there are better ways to do the work. Having someone physically show you in your location would be great. --- ### My CStore Experience - Overall rating: 5/5 - Reviewer: Fredda D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all my experience with CStore has been a great learning opportunity. It teaches you in a way that makes you want to learn more. It is indeed a great way to manage anything that comes in and goes out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very fast and easy to learn. Even if you don't fully understand the usage of it, the Help Icon that comes along with it makes it easy. There are a lot of items that I was unaware of until I contacted Customer Support and they helped me understand some of the meanings behind the notifications. I love how it breaks down, as far as credits, payments, promotions, problems and any other changes that may occur. #### Cons The thing that I like least about Cstore is the ads that sometimes pop up that has nothing to do with the company. --- ### Retail without C-Store Office? NEVER! - Overall rating: 5/5 - Reviewer: Amber J. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The applications and capabilities that Cstore has are awesome. The universe is great for those who like to explore on their own. There are so many things the whole system can do, and they are continuously working on expanding and improving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is unmatched. From day one they have been there every step of the way, willing to help and answer all questions step by step. The inventory management is awesome as well. #### Cons Not a huge fan of the AI prompt, only because I am old school and just starting out with getting comfortable with AI. --- ### Extremely Disappointing - Overall rating: 1/5 - Reviewer: Brian F. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered I would describe it as very frustrating. What should have taken 2 - 3 months has taken 11 months and we still do not have a functioning price book to work with in C-Store Office. Each representative we've worked with at Petrosoft has lacked any ownership in our company. Overall, extremely poor customer service, lack of timely follow up, a constant change in personnel and ultimately they did not deliver on the Professional Services outlined in the contract. Now we have to fight them to reimburse our for the funds we paid upfront. We can't work with this company anymore as we don't have any confidence that they can or will support us in the future. So, essentially we never even got to the point of going live with the software. It has been nothing but a fight from the beginning and I would urge anyone considering this company to do their due diligence. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The software itself seems to function just fine. #### Cons The software itself seems to work just fine. It's the service from the people that brings down the product. #### Vendor response Hi Brian, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business. Replied November 2019 --- Showing 1 - 10 of 33 Reviews [See All Reviews](https://www.softwareadvice.com/retail/cstoreoffice-com-profile/reviews/) ## CStoreOffice Popular Comparisons [Epos Now vs CStoreOffice](https://www.softwareadvice.com/retail/cstoreoffice-com-profile/vs/epos-now/)[Clover vs CStoreOffice](https://www.softwareadvice.com/retail/clover-profile/vs/cstoreoffice-com/)[Genius vs CStoreOffice](https://www.softwareadvice.com/compare/121186-cstoreoffice-com/vs/435569-Genius/) ## Other Top Recommended Convenience Store Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (581) Recently recommended **23** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (728) Recently recommended **12** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **7** times [KORONA POS](https://www.softwareadvice.com/retail/korona-profile/) **4.7** (80) Recently recommended **7** times Stuck Between Options? 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