C-Store Office® Software


 

C-Store Office is a cloud-based inventory management solution by Petrosoft that helps businesses to keep track of their inventories and manage other back-office operations.

C-Store Office helps managers to eliminate dead inventory, manage shrinkage and spoilage, offer promotional opportunities and control implementation time and costs. The solution helps users to automate data-entry routines, maintain pricing consistency and manage overstock and out-of-stock situations.

C-Store Office supports integration with Petrosoft's point of sale (POS) and make to order (MTO) systems and various third-party accounting and POS partners such as Verifone, NCR, Wayne, Bulloch and Gilbarco. It also offers a mobile application that helps retailers to connect with their stores and retail chain data remotely.

Services are offered on a subscription basis that includes support via phone, email, livechat and other online resources.

 

C-Store Office® - Dashboard
 
  • C-Store Office® - Dashboard
    Dashboard
  • C-Store Office® - Mobile access
    Mobile access
  • C-Store Office® - Reports
    Reports
  • C-Store Office® - Reports
    Reports
  • C-Store Office® - Retail Automation
    Retail Automation
  • C-Store Office® - Overstock Control
    Overstock Control
  • C-Store Office® - Multi Device Support
    Multi Device Support
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

6 Reviews of C-Store Office®

 

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Software Advice Reviews (4)
More Reviews (2)

Showing 1-4 of 4

tim from Bloss Bev
Specialty: Food & Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Nightmare!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The definition of "PATIENCE"
- the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.

On any given day you will find both my self and my father here in Blossburg working hard to support our families.
We not only love our customers and our community but, you will find us to be the most patient and kindhearted folks you could meet.
Struggles in running a small business are as constant as rain...we struggle and work hard everyday and have done so for 42 years.
Our succssess have come from treating everyone as we would want to be treated... customers and vendors...whether they deserve that same respect or not?
I would say one of our best characteristics is we have a great deal of "Patience".
Patience and respect go hand and hand.

At this point it appears Petrosoft has lost touch with its customers... customers like us.
We have no more patience...and it is clear Petrosoft has no more respect for the customer.

Pros

No pros to speak of...we are in year three and are not up and running. A lot of broken promises.....

Cons

We were told all our old data would transfer to their system... what a mess!!! After three years and using up all of our patience (witch we must of had a lot of)
Petrosoft is now dodging our calls... not responding...
Please shop around before you include Petrosoft. We have been in biz for over 40 years... only because we do not treat our customers as they do.

Review Source
 
 

Imran from Xpert Trading
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great software. Even better support and management team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Just installed this program at my 4th location. The customer rep was a pleasure to work with. Love the program and the support. Can not go wrong with this software.

 
 

Tiaira from BP Latrobe
Specialty: Retail

August 2014

August 2014

C-Store Office Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that I can access it anytime, anywhere. I can be out of town and check into things right from my cell phone or laptop. We can access any invoice from any timeframe to make changes if need be. We can look up all vendors and set up our orders so that we don't over-order or under-order. Never have we had a system crash when you lose everything (which we all know can be disastrous).
The reports tab is a wonderful feature. From there I can look up gas sales from any timeframe and see how my sales have been month to month, inventory results, price book information, shortcuts for products that have special numbers to them, and even payroll.
With this product we can keep track of cigarette sales (make sure none are missing), lottery sales, and inventory. Just everything can be referenced at the click of a mouse. And, being the manager, I need that access at my fingertips, and so do my assistant managers if I have a question for them.
Also, there is a wonderful tool under the reports tab that will let you know what is a dead item or not selling too much. That way, you know what is hurting your overall GPM. You can mark them down through the price book, and get rid of it. And this way you know not to order that again.

Likes Least

I can't say that I have a least. They have always have been professional and courteous.

Recommendations

It may seem overwhelming at first, especially if you have never worked with software like this. I know at first, it was overwhelming for me. But once I got the hang of it, I found my own shortcuts on how to get things done more effectively and efficiently. The navigation tool that they have installed to help you get used to it is a godsend. But after about two weeks of using it, I didn't need it anymore. I may reference it here and there because I forgot where something was, but it is always there in the corner reminding me that it's there if I need it, and that is piece of mind.

 
 

Mike from Express Lane
Specialty: Retail

April 2014

April 2014

Worst experience ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There's nothing that I like best.

Likes Least

The software is not at all user-friendly. It would take someone - even someone who is a software engineer - a month to figure all the loops and hurdles to make it work. The syncing/pricebook feature takes an hour each time you update a product or promotion.

Recommendations

Go for something else; do not go for this. You will regret it later.

 
 
 
Showing 1-2 of 2

Ryan from S&G
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Falls short in most areas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Centralized location for data. Record retention and file storage.

Pros

Being cloud based makes it easy to collaborate with associates. Having the ability to see real time data is very useful.

Cons

Navigation is difficult with odd menu positions and names for links. Data between reports often does not tie. Cigarette buy downs incorrectly calculate on product transfers between stores. Help desk tickets can take several months to resolve.

Review Source: Capterra
 

Zubu from 5 brothers

November 2016

November 2016

President

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I don't know if this works my business . I just want to see they're works or not if they work then our business gonna be get it.

Review Source: Capterra