DEAR Systems vs ecomdash

DEAR Systems has 238 reviews and a rating of 4.31 / 5 vs ecomdash which has 103 reviews and a rating of 3.81 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (238)

3.81 / 5 (103)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

October 14, 2021

August 19, 2021

Pros/Cons

  • Pros

  • it has a lot of great features and is fairly easy to use, customer support is very good, prompt and very informative.

  • It is very user friendly and easy to use. Most functionalities work well and there are rarely bugs.

  • Cons

  • The only negative that I experienced using this software is the slow loading of the system but the functionality is nice and very useful.

  • Some small, quickly-resolved syncing issues, and frequent servicing by the IT team, which is helpful for working out bugs, but can cause technical glitches for the 30 min it's down.

  • Pros

  • The price was extremely attractive and the customer service is extremely responsive. They have a live chat feature that enables me to get my questions answered immediately.

  • Syncs all our websites super easily. Great customer support.

  • Cons

  • Lots of bells and whistles, therefore a steep learning curve for me. However, support always gets me fixed when I screw something up.

  • The system takes time to learn and it could use a few more features; however, by and large it works very well.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos