PrintStream Fulfillment

RATING:

3.6

(12)

About PrintStream Fulfillment

EFI PrintStream Fulfillment is a warehouse and inventory management solution that helps fulfilment centers, commercial printers, and mailing houses streamline collateral planning and distribution operations. The application’s kitting and assembly feature lets businesses manage disassembly of returned kits, products’ weight, count and cost and building of light/complex kits. EFI PrintStream Fulfillment enables organizations to handle order processing, billing, shipping and pick-and-pack processes and generate and share export reports. Other features include a purchase order information portal, on-demand orders, location-based routing, price lists management, a centralized dashboard, and more. Additionally, it facilitates data synchronization capabilities via integration...
EFI PrintStream Fulfillment purchase order information portal

PrintStream Fulfillment Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for PrintStream Fulfillment

1 - 5 of 12 Reviews

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

PrintStream Fullfillment for MDSF

Overall, I can see an improvement in the time it takes to get an order from completion to fulfillment.

PROS

IT makes it easier to track our shipping and fulfillment orders... we are more organized than ever now!

CONS

It has a learning curve to it, and it takes some getting used to how it works with the other EFI software suites.

Reason for choosing PrintStream Fulfillment

We already had a bundle of other EFI products for the Printing industry!!

Michael

Printing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Powerful Program in the right hands.

If you are ready for a robust fulfillment management program with an amazing implementation and support team then this is your program.

PROS

This software was a tremendous upgrade to our former fulfillment module. It offers features and capabilities that we could never have dreamed of.

CONS

The pros/features can also be cons if you are not ready to take a hard look at your processes and make sure to use this powerful program to its fullest.

Reason for choosing PrintStream Fulfillment

Printstream offered the best integration with our other EFI suite of products.

Reasons for switching to PrintStream Fulfillment

more features to support a growing warehouse.

Lynn

Printing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Feature Rich But Some Things Need Improvement

Our overall experience with EFI Printstream has been positive.

PROS

We are using Printstream solely for Fulfillment. What I like about the software is that it integrates well with EFI Pace and Process Shipper. As an early adopter of the software, I appreciate how EFI shared with us its development plans for Printstream and sought and listened to our input and suggestions as we worked with the product after it had been acquired by EFI. We also liked the fact that there were SQL tables we could access and use them to create custom reports if necessary.

CONS

There was definitely a learning curve getting started with Printstream. Our trainer didn't have the knowledge of Pace that was needed to help us with the integration. Some of Printstream was still in Visual Basic and the naming conventions (e.g., project, nomination) were quite different than other fulfillment products we were using. It took some getting used to. Now, our biggest frustration is that there are files and tables that need to be changed when we have a problem that only a support rep can access, and we often have to wait days to get the problem addressed. Also, the software has no sensible way to create billing for storage, or to use a customer-owned inventory item as a raw materials for imprinting to create an on-demand finished goods item.

Reason for choosing PrintStream Fulfillment

We chose Printstream for a specific client's fulfillment program. Our standard fulfillment software is Direct Response. For most of what we do in fulfillment, it works very well. However, there are two things that it does not offer that Printstream does : (1) Easy access to the data files and tables to create reports, and (2) Integration with EFI Pace to create print orders for print on demand and inventory items. (We did not drop Direct Response when we added Printstream.)

Melissa

Printing, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

EFI PrintStream Fulfillment

PROS

We are able to automate the Fulfillment order processing but integrating it to our MIS and Shipping solutions. Web2PS allows us to integrate Third Party Storefronts for ease of customer ordering and notifications. Having PrintStream Inventory connected to Fulfillment allows us to keep the Available Balances current on our external Storefronts at all times.

CONS

The Customer Sales Order ID doesn't print on the Invoice. This has been a request for the customers for many years.

Erin

Printing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2020

Review of EFI Pace

PROS

It's very helpful that we can tie everything from estimating through to production and on to billing.

CONS

I don't like that this software is not very intuitive. It takes a lot of training to get someone up to speed. We also experience a lot of bugs when updates take place - with little to no resolutions.