erplain Software

4.81 / 5 (21)

About erplain


erplain is a cloud-based inventory and order management solution for small distribution businesses. It provides an integrated suite of applications that can be accessed from any device with an internet connection. Some of the functionalities included within erplain software are inventory management, demand forecasting, bill of materials and reporting and analysis.

The inventory management application allows the user to create purchase orders to send to suppliers, manage multiple stock locations, access real-time data on inventory levels and more. Users can also convert sales orders into purchase orders, manage deliveries and keep track of unpaid invoices. The reporting feature provides real time updates of sales and purchase stats in the form of user-customized charts and graphs.

erplain is available on a monthly subscription basis and provides customer support through email and has a page dedicated to user resources and product education on their website.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

21 Reviews of erplain

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

4 stars

(4)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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December 2016

Alexandra from JBS ST BARTH

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Absolutely Fantastic

We are a new company who have taken over the running of a boat yard in the Caribbean with a hydraulic workshop which has numerous hose types and hydraulic fittings and wanted to have an inventory system in place that also produced invoices. I looked online at various different options and erplain looked the most attractive as it seemed to tick all the boxes but was at the same time, simple to use. From the very start, the customer support has been excellent - they responded quickly to all my questions (and there were many!) and the support they have offered from the online chat to the one-to-one demonstrations and also responding to some changes that we requested has been invaluable. Even when there was a problem with the system and I couldn't search for a product when creating an invoice, I contacted the team and they immediately looked into it and had rectified the problem within a few hours... We also suddenly found out that we had to produce our invoices in French and we were so pleased to discover that erplain can be in both English and French! and it's simple to switch between the two which is great. I love the intelligence feature - being able to see where we make most of our money and with what products, services or with which clients is great. We can instantly see what is the most profitable part of our business and therefore where we need to focus in order to maximize revenue. I cannot recommend erplain highly enough - it's so easy to use, the invoices can be created quickly and immediately emailed to the client - and being able to see instantly who has paid and who hasn't made keeping track of our business so much easier.

Pros

It's so easy to use and the support team is excellent.

Cons

I cannot think of one con!

September 2016

Leo from Leo Hardware Store

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

This thing rocks, great company with great people making a great product.

While on vacation last week, I was able to look at my sales and send a couple of purchase orders. I am finally able to delegate the creation of sale orders, shipping orders and invoices to my staff as they can access the inventory data too. The tutorial videos were very helpful! I only wish they had more.

Pros

It has a lot of great features and great reports. It's really easy to use and integrates well with the other programs we use for our business. The customer service is great, they get back to you very quickly and will help tailor the program to your needs.

Cons

I've only had a good experience

September 2016

John from Sims Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2016

I would highly recommend Erplain

I am a plumber, I use Erplain to invoice my services and supplies. It is very convenient to keep track of my supplies and what I need to re-order. Their price is pretty competitive. I also like the PDF invoices, it make my small business more professional.

Pros

This is a huge help to do my sales orders, invoices and inventory in one system instead of using spreadsheets. They helped me import my data for free.

Cons

I honestly and sincerely cannot think of one.

September 2016

Davon from Las Vegas Yard Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Manage your clients, orders and inventory in a software for free

I am really surprised how easy it is to use for my inventory management. It improved my business efficient , you can also try Erplain for free.

Pros

I have been using Erplain for 5 months now. This is a huge help to do my sales orders, invoices and inventory in one system instead of using spreadsheets.

Cons

Customer support is great. They are quick and friendly

April 2018

Craig from Baja Bob's Cocktail Mixes

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Best customer experience I've had in a long time

Fills the gap that Quickbooks Online is neglected to provide

Pros

From the moment I signed up for a demo, Erplain was quick to respond and answer all my questions. We had some big concerns moving from Quickbooks Enterprise Desktop version to the Quickbooks Online version. I did my research on 3rd party apps that worked with QB to handle my multiple warehouses for my business. I signed up for 4 demo's. One called me back 3 days later. Rep from erplain customer service got right back to me, listened to our concerns and walked me through every step to get setup in the trial. The erplain interface was straightforward and worked with QB seamlessly. We are still in the trial phase of evaluation. More review to come. ..

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Great product, excellent customer service and a devoted development team

ease of use.

Pros

Very intuitive product that simplifies inventory management and integration with QB work well. Customer service experience is always top notch - very responsive team that listens to their customers and incorporates feedback into their future development plans. They are always improving the product and adding new features. Hands down the best QB integrated inventory app for a small business based on price, usability and customer support.

Cons

Still some room to improve on user personalization but this has been a big improvement in even the last 6 months. Ability to configure & design the invoices, sales orders, etc will be a significant step forward for the product once this is available.

September 2016

Paul from First Choice Yard Help

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2016

Really helpful app for asset tracking

I found Erplain about 8 months ago and I am glad I did. It doesn't have all the bells and whistles but it has the essential and it is easier to use than all the programs I tried before. I use it everyday to make sales, purchase orders and view some reports (unpaid invoices if my favorite).

Pros

Easy-of-use and implementation across our different locations.

Cons

None that our company has found.

September 2016

Wendell from Wendell Furniture House

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Great product and user friendly

We build and sale furniture via our wholesale business. Now that we use Erplain, I finally know what I have in stock, what is available for sale and most importantly, the rest of team can access the same information. Customer support is great. They are quick and friendly.

Pros

The simplicity and logic of setup. It does a great job of hand holding without infantilizing.

Cons

Nothing

October 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Intuitive, listened to, thorough explanation, great customer service

It makes managing our inventory levels efficient and easy rather than trying to track things going in and out via spreadsheets or other means.

Pros

I received a thorough demonstration of the product and any follow-up questions were answered in a timely fashion. The product works great and just as Arnaud explained it would. The customer service and willingness to work with my company's specific needs has made me a loyal customer. This platform does everything I need it to in order to run my company well and efficiently.

Cons

The only thing I wish it did was allow reordering of products directly from the site. It will let me know which products I need to order more of, but I am not able to order them in one click from the site. Otherwise, everything else is great!

February 2018

Mollie from Doucce Cosmetics

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

I am a very new user to Erplain and the customer service department has been AMAZINGLY helpful!

Consolidating many different tasks from a variety of departments into one system that is easy to us.

Pros

It is a one stop shop. Our company can manage several different departments on just this one easy to use platform.

Cons

There are a few things that are not able to be manipulated but Erplain is open to suggestions and constantly updates their platform to be more efficient.

June 2016

Lysianne from LP Digital

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

June 2016

A great fit for sole proprietors and small businesses

Bye bye countless spreadsheets and manual tasks to keep my consulting business on track . Hello erplain! I have been using the software for about a year now, and I couldn't be more pleased. I am running a digital marketing consulting sole proprietorship and was pulling my hair out before discovering erplain in regards to managing my invoices and billing. erplain keeps me organized by making it so easy to track my time and send invoices to my clients but most of all, I finally have my finances in order! Finally a tool that offers great usability and save its users so much time. Easy to set up and navigate, seamless user experience, and fantastic customer service; it is money well spent!

September 2016

Roman from Chandler's

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2016

Great easy to use

This program really has streamlined my day-week activities. I am currently playing with the new inventory tools and loving this new feature!

Pros

Software is easy yet..

Cons

Absolutely no complaints from this Inventory software.

April 2016

Matt from Three Five 7 Creative Inc

Review Source: Capterra


Ease-of-use