eTurns Software

4.43 / 5 (54) FrontRunners

Our advisors have recommended this product 5 times in the last 30 days

About eTurns

eTurns is a cloud-based inventory management solution that helps distributors and their customers automate inventory replenishment at the point-of-use (stockrooms, service trucks, etc.) using smartphones, scanners, RFID and IoT weight sensors. It’s suitable for health care clinics, EMS, contractors with service trucks, manufacturers, municipalities and more.

eTurns enables users to give real-time visibility into stock levels, manage consigned or customer-owned inventory, set minimum, maximum and critical levels, get reports and analyses, email alerts and set user permissions. Contractors with trucks can create work orders with parts, kits and labor used on a job and present it to the customer for signature. Healthcare clinics can requisition supplies ne...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

54 Reviews of eTurns

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(29)

29

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

February 2019

Carlos from Service America Enterprise, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Fast, and easy

Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.

Pros

Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting

Cons

Some modules are only available on the website, or PDA.

Response from eTurns

Replied March 2019

Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management

August 2019

Renee from TTI Inc.

Company Size: 5,001-10,000 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2019

Love the Eturns Trackstock App for Apple

Pros

The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.

Cons

With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.

November 2019

James from Staff Electric

Company Size: 501-1,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

November 2019

eTurns Review

Pros

The ability to track material in real time

Cons

Overall the system is slow and lags a lot which can lead to rework

August 2019

Tim from REXEL

Company Size: 10,000+ employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Personal Experience with Eturns

We handle Vendor managed inventory for one of our largest customers. Eturns has allowed us to provide a service to our customer by stocking inventory at their facility and keeping track of it with Eturns. This service, with Eturns capabilities, allow us to stock and sell more product for this customer. It also makes it easy to bill them weekly for material used and facilitate replenishment of material in a timely manner.

Pros

We use mobile app to scan material weekly. I love the the system will use those counts to determine how much material has been used, what needs to be replenished, and the availability of reports for usage and frequency of orders.

Cons

There is a ton of capability and it can be difficult at first to figure out the best ways to utilize Eturns for best results. Not the most intuitive, but once you learn what to use and how to navigate it is much easier to use day to day or week to week.

Response from eTurns

Replied October 2019

Hello, Tim. Thank you very much for your review and comments. They are very helpful. Do you have any suggestions to make it more intuitive or how to help new users "figure it out"? Would appreciate the input. Thanks. Rock Rockwell: CEO

September 2019

Steven from Anixter

Company Size: 5,001-10,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great Product Management Program

Eturns has always been very responsive and helpful in answering any questions about the software

Pros

Easy to use, very detail oriented, CUSTOMIZABLE is a big plus!!!

Cons

Mobile App could use a few updates, but web platform is solid

Response from eTurns

Replied October 2019

Hello, Steven. Thank you for your comments and review. We constantly strive to deliver the industry leader in functionality and ease-of-use. Industry leading customer support is also a hallmark. The mobile app is constantly being updated, roughly once a month. If there are some specific features you would like in the mobile app, please let us know. Thank you. Rock Rockwell: CEO