eTurns

RATING:

4.4

(66)

About eTurns

eTurns TrackStock is a modern VMI app distributors can use to replenish their customers' stockroom and truck inventory in an optimized way. Using QR code scans or SensorBins, eTurns tracks usage and auto-replenishes. Distributor reps can use eTurns for easy VMI ordering and cycle counting for their customer, or they can give eTurns as a value-added service to their customers for easy self-service CMI replenishment that eliminates paper POs. eTurns TrackStock features include: real-time visibility into stock levels, consignment management, min/max levels, reports with email alerts, user permissions, work orders, requisitions, tool crib management, and asset maintenance. It reduces inventory levels, carrying costs, and procurement costs. Suitable for distributors and the...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

eTurns Pricing

Contact eTurns for pricing information or a quote.

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

Interactive dashboard
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eTurns Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eTurns

1 - 5 of 66 Reviews

User Profile

Carlos

Verified reviewer

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Fast, and easy

Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.

PROS

Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting

CONS

Some modules are only available on the website, or PDA.

Vendor Response

Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management

Replied March 2019

Jorge

Utilities, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Jorge Soto Eturns review

We are able to manage inventory and solve issues with backorders.

PROS

The feature I like the most is scanning because it is fast and efficient.

CONS

A feature that could be improved is simplicity in settings.

Vendor Response

Thanks Jorge! We appreciate your 5-star review. Yes, we have designed eTurns to have very fast scanning of items for counts, orders, pulls, etc. so we are glad that is your experience. As for settings, we've designed them so that you can turn off capabilities for a more streamlined user experience. If you would like advice on how to simplify your settings please write us at support@eturns.com and we'd be glad to help. Thanks, Julie from eTurns

Replied August 2023

James

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2019

eTurns Review

PROS

The ability to track material in real time

CONS

Overall the system is slow and lags a lot which can lead to rework

Renee

Warehousing, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Love the Eturns Trackstock App for Apple

PROS

The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.

CONS

With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.

Cory

Logistics and Supply Chain, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

eTurns User Review

eTurns has allowed the company to systematically standardize daily sales transactions. The automated EDI process has reduced the labor hours and transaction frequency that would normal be allocated to inventory management of programs. The reporting capabilities allow Gexpro Services to provide additional value adds to our customer by identifying trends and predicting future projects needs. eTurns has a plethora of features and solutions that Gexpro Services as an end user, has yet to fully maximize. My experience with the eTurns has been extremely positive.

PROS

Reporting capabilities Ability to manage customer owned inventory Label design feature Both the pull and order functions remove the internal manual entry process

CONS

The inability to mitigate duplicate scanning across all functions (orders/pulls/requisitions/work orders)