JobBOSS² vs Lightspeed Retail

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JobBOSS² has 861 reviews and a rating of 4.24 / 5 stars vs Lightspeed Retail which has 892 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (861)
4.18 / 5 (892)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 18, 2022
November 29, 2022
Pros/Cons
  • Pros

  • The database and pricing system are set up perfectly for the type of work I do: small-run, custom product manufacturing.
  • JobBOSS was very easy to learn to use. As a vendor, Exact's support reps are always very friendly and helpful with solutions.
  • Cons

  • We had some problems with the security database that was separate from the SQL application database. I believe this issue has been addressed in the most recent version.
  • Vendor webinars were a waste of time. There is no lesson plan and the teachers don't seem to want to answer specific questions about the problems we were having with set up.
  • Pros

  • I really appreciate the seamless integration between the POS and the eCommerce.
  • You can read all about the features and I could tell you everything that we love or you can just be smart like we were and just try it.
  • Cons

  • The only negative would be, I live in Newfoundland, we have lots of storms and the power goes out frequently. I do sometimes have to call after outages to sync my ipad with my receipt printer.
  • It takes seconds really. It also could be me not knowing how to use my computer - I did mention how bad I am.
Pricing Range
Product Demo
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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