All EZOfficeInventory Reviews

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Jared

1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Powerful, but with quirks

User Profile

Iliana

Verified reviewer

Higher Education, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2019

Changing the Game

EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

PROS

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

CONS

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Vendor Response

Hi Iliana, Thank you for taking the time to review EZOfficeInventory. - We are in the process of updating our UI/UX which will improve Aesthetics like you said. - We have number of whitepapers/case studies that you can read. You can find them here (https://faq.ezofficeinventory.com/white-papers/) (https://www.ezofficeinventory.com/case-studies) moreover we are also initiating webinars, so we will keep you posted. - I have forwarded your feedback regarding our mobile app and its UI/UX to our product team.

Replied May 2019

Jose

Electrical/Electronic Manufacturing, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

A great tool

PROS

Very useful and easy, also that it’s on you mobile device.

Jesse

Writing and Editing, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed March 2023

EZish

PROS

It's easy to use if you know what you're looking for.

CONS

If you don't know the name of the product you're searching for it can be hard to find through the catalog.

Diana

Education Management, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

service at EZOffice Inventory

PROS

The service at EZOffice Inventory has always been incredible. Always attentive and responsive! They are always helpful in teaching you about their inventory, specially their cameras, and always are helpful in last minute requests.

CONS

I did not like that sometimes they would not explain fully how to use certain cameras, and they will just give them to you rather than spending some time showing you how to fully use them

Navdeep

Insurance, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Product Review

PROS

Accessibility , easy to control inventory

CONS

I didn't come across any cons for this tool till now

Melanie

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Good Basic Product

PROS

Ease of Use, some flexibility and web based

CONS

Wish I could produce more specific reports

Saleem

Airlines/Aviation, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Experience of EZO

So far so good

PROS

When I first use the EZO, I found out it's quite easy to use the EZO, and it is very straightforward.

CONS

So far I did not come across any difficulty or anything that had disappointed me.

Michael

Electrical/Electronic Manufacturing, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

A convenient and easy to use inventory/asset tracking tool.

PROS

There are many features of this software that are paramount. From the easy-to-use mobile app, creating custom labels for assets, keeping track of maintenance on assets.... there are so many easy to use, feature rich features included in EZOfficeInventory.

CONS

There are no real cons of this software that I have uncovered.

Anonymous

11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great software

PROS

Simple and easy to use, nice UI, responsive

CONS

No Cons!!! Every issue I've had is with administrators and not with EZ office itself

Duane

Verified reviewer

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

The Ease of EZOFFICEInventory

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

PROS

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

CONS

As soon as I have an answer I will update. We are very pleased with the software.

Reason for choosing EZOfficeInventory

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Vendor Response

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

Replied September 2020

Joel

Education Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

My Take on EZOfficeInventory for Colleges

I was the staff member who implemented and set up this system for our college and I work on the team that uses this software everyday. We have about 200 assets in our system and over 5000 users. We use this system to manage reservations and loans of tech hardware such as speaker systems and cameras. Overall the system has worked well for our needs but I can tell that is is not optimized for this use case. We love the customer support and the flexibility of this software.

PROS

For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.

CONS

It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.

Reason for choosing EZOfficeInventory

Best value for the money compared to other products considered.

Reasons for switching to EZOfficeInventory

our old software was incredibly slow and they went out of business.

Jacob

Environmental Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2020

Robust and simple for retail and ticketing, not so simple navigation.

I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.

PROS

I like how every service and item can be linked with timeline of events and actions.

CONS

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

Reason for choosing EZOfficeInventory

The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.

Vendor Response

Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at support@ezofficeinventory.com and we will be happy to assist you.

Replied July 2020

Jonald

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

EZOfficeInventory = EZSetup = BreEZy Experience

PROS

The setup was super easy. And one of the big reasons that we picked EZOfficeInventory is the ability to check in and out devices. Oh, and the depreciation value too, when terminating employees want to purchase their current laptop, we can give them the real-time depreciated value of their device.

CONS

It was the GUI, but then it isn't a con anymore since the update.

Reason for choosing EZOfficeInventory

Best value for the money. Cheaper than others.

Vendor Response

Hi Jonald, Thank you for being a great customer. We are always happy to assist our customers so if there's anything you would like to discuss or share your feedback then do not hesitate to drop us an email at the following address: support@ezofficeinventory.com

Replied July 2020

Trevor

Environmental Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

EZ Office Daily Functionality

In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.

PROS

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

CONS

At this time there seriously is nothing that comes to mind that I dislike.

Reason for choosing EZOfficeInventory

EZ office presents a fantastic product and allowed our company to try the demo model longer than the trial period and worked with us to make sure product was a good fit for our company

Reasons for switching to EZOfficeInventory

Not a reliable and user friendly application for field staff

User Profile

David

Verified reviewer

Semiconductors, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Effective inventory tracking

PROS

It is very easy to use and web based. It provides custom fields and is flexible to add products. This platform allows you to effectively track, manage and automate warehouse operations. It allows to obtain a wide visibility of the logistics processes. It offers seamless integration with third party platforms using its own API. It adapts very well to the requirements and needs of our company.

CONS

Its user interface can be improved, sometimes it makes our onboarding process for new users more complex.

Dean

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY