EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Very easy to learn and use. Easy to look up information created by different departments.

I like how easy it is to find information that our departments create. POs are a sinch to find

I haven't found what I don't like yet. I do not think I will, at this point.

I have been using EZ for the past 4yrs and it has done what we have needed it for.

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

We use EZOffice everyday. The simple nature of adding a new unit to our inventory, the ease of checking in and out items and how simple it is to locate a missing asset cannot be overstated. We, as a team, have not have had any issues with EZOffice, and our jobs are made more efficient because of it.

EZOffice does what we need it to do and it does it well. I cannot think of any issues we have had with it.

EZO provides great customer service that will walk you through any issue that you have.

Some parts of the software are difficult to use and some features are hard to find on the website. App also gets glitchy.

My overall experience with EZOfficeInventory has been positive. The software is user-friendly, efficient, and has greatly improved my asset management process. It has been a reliable tool that has saved me time and provided valuable insights for better inventory control.

I love EzOfficeInventory because it simplifies my asset management, streamlines workflows, and saves me time and effort.

One aspect I disliked about EZOfficeInventory was its limited customization options for certain features.

Functionality. EZOfficeInventory makes it really simple to track and menage assets.

The interface was hard to learn at the beginning.

good

easy to use, many options to describe inventory

integration with other apps, search function

Great product and very easy to use. You can manage assets, add serial numbers, all in one single place.

Sometimes it is a bit convoluted to return to the menus.

It is very easy to navigate stored information

It seems to have everything I need for the capacity in which I use it

Easy to use, majority of the time I am putting in inventory or take inventory out. Helps with organization because we are worldwide and helps know what is where in inventory.

How I can see what I have checked out or what is under my name when looking for inventory product.

Some questions when putting in inventory is not necessary. Aside not many other things we search for in the website.

Overall I think it's a great app because you know who has what equipment and you can check in or our easily. I would recommend this for anyone who wants to track their equipment

How easily I could scan items and check them out and check them in. How I could see who is using the equipment.

The website is sometimes slow and the process takes time

It’s easy to use and can be used anywhere with your mobile

Too much options to decide and sometimes it takes time to load the app

The platform is very usefull for all of the people that is in te company because with this software we can know all the things and all de inventory that we have

Everything is ok with the software and i dont have any cons comment about it

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

As soon as I have an answer I will update. We are very pleased with the software.

I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.

I like how every service and item can be linked with timeline of events and actions.

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

The setup was super easy. And one of the big reasons that we picked EZOfficeInventory is the ability to check in and out devices. Oh, and the depreciation value too, when terminating employees want to purchase their current laptop, we can give them the real-time depreciated value of their device.

It was the GUI, but then it isn't a con anymore since the update.

The software we were using before the switch was incredibly complicated, and while they advertised being able to customize, it was very minimal. The software took too long to do anything, and there was so much back and forth between screens within the software. With EZOffice, I can edit pretty much anything from one single screen, I can do it in bulk also if I need to change a lot of items.

I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.

I have honestly had no bad experiences with EZOffice

The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with [SENSITIVE CONTENT HIDDEN], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.

Easiness of use, unlimited users for lower cost than other softwares.

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

We can now more accurately manage and track our inventory, much better than we could with Spiceworks. The support is great, mobile app needs more work but unless you are on-the-road sysadmin, web browser site works perfect.

How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.

The mobile app needs more polishing to substitute working from the browser.

We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees.

The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records.

Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back.

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do