Finale Inventory Software


 

Finale Inventory is a cloud-based inventory and supply chain management solution designed for small and midsize businesses that offers stock management, purchasing, order management and reporting functionalities within a suite. The product is designed for manufacturing, distribution and retail industry segments.

Finale Inventory offers integration with selling platforms such as eBay and Amazon which allows users to manage orders from e-commerce websites. The product also offers integration with shipping services such as Shipstation and ShippingEasy. Combined e-commerce and shipping features help users view and manage inventory levels required to meet online demand. 

The product also offers multi-location support which enables users to monitor stock levels, manage inventory movement and receipts across multiple warehouses. It also offers stock auditing which allows users to identify stock discrepancies with the help of stock history reports. These reports help users track historical purchase orders, stock transfer and changes, stock takes and sales orders.

 

Finale Inventory - Sales order
 
  • Finale Inventory - Sales order
    Sales order
  • Finale Inventory - Bill
    Bill
  • Finale Inventory - Create quotes
    Create quotes
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

122 Reviews of Finale Inventory

 

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Software Advice Reviews (7)
More Reviews (115)

Showing 1-7 of 7

Eric from Parke and Ronen
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great Inventory Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Finale is an easy to use inventory software that keeps all of your inventory organized and allows you to see which locations your stock is, and makes refilling inventory simple.

Cons

Haven't run into any issues with Finale, and they are always available to help with any support or technical issues. Everything works around Excel, so if you don't know how to use excel, it may be a bit difficult.

Review Source
 
 

Tariq from O&M Electronics
Specialty: Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

it does not save data properly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

need to properly save data then this will be the best inventory system on the market

Pros

easy to use and they constantly apply updates to the system. easy to receive inventory and system is adaptable

Cons

if you try to edit an existing order it does not save the change sometimes which causes me to constantly have to edit the same order multiple times and re-sync the scanner so I can pick the order. This also causes inventory to over sell which caused a big headache because now I have to contact the customer to cancel the order which they are not always happy about. I also would recommend auto-instant wifi sync as this will also minimize mistakes if you operate on more than one scanner

 
 

Pam from SwaagStore
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Exceptional Customer Service and Outstanding Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Finale Inventory is fantastic! I was especially pleased with the customer service when an error arose. They handled it professionally and honorably with placing the customer first. Very hard to find this in a company today. Highly recommend for all your inventory needs!

Pros

The ease of use , the integration with hosting site and customer service is exceptional! The layout and reporting make it easy to get all staff onboard quickly.

Cons

Not a con, but I didn't use all the features they offer. For my business, there were features that I did not need but it was great to know I could access features if needs arised.

 
 

Florian from Tms automotive
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

It's an ok product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am not a huge fan of finale but it is very simple to use and implement.

Pros

Very easy to use, cheap, and easy to implement.

Cons

Not much to it.

 
 

Harry from Paragon America LLC
Specialty: Retail

April 2016

April 2016

Learning really quickly - simple, yet powerful interface

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This software is exactly what we were looking for...and more. Simple to use yet extremely powerful

Likes Least

We have yet to find anything that we don't like about this software and the support team that goes with it!

Recommendations

We recommend first talking with the team that you will work with for training and support. If you can't work with them, likely it's the wrong software for you. Then review the actual product for ease of use, power to perform above your expectations and scaleability.

 
 

Andres from Cables & Sensors
Specialty: Healthcare

April 2016

April 2016

Finale is an clean, stable and powerful tool for inventory management.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I think the product is excellent. It does not try to do everything, like many products out there, it focuses on Inventory Management and does that excellently! The UI is clean and intuitive. The system is fast. It is extensive with great APIs and Reports. The customer service and support they provide is fast, kind and personal. I could not be more happy.

Likes Least

Sometimes I feel the documentation is not as clear or complete in some areas as it could be. But I send an email and get a quick response with the information I am seeking.

Recommendations

Though our business is retail, we really identify ourselves as a technology company. We had to integrate Finale into our already existing tools for accounting, invoicing, e-commerce, shipping, etc, and the team at Finale made sure our transition was smooth and stress free. Many tools promise you everything and the kitchen sink. I like to work with software that is excellent at the thing they do best. Finale is certainly one of those for Inventory Management.

 
 

Jared from Unlimited Trading, LLC
Specialty: 3rd Party Logistics (3PL)

April 2016

April 2016

Finale Inventory Works

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very easy to use and does not require a lot of time in order to familiarize yourself with the procedures required to use it.

Likes Least

It struggled with its QuickBooks integration. It had no problems pulling in the inventory but invoices and purchase orders would sometimes not move the inventory or financial information to QuickBooks.

Recommendations

Look for all possible functions that relate to your business.

 
 
 
Showing 1-20 of 115

Thileepan from Sakthimicro System
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

easy to maintenance our Inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

we manage Inventory with low cost and tension free management.

Pros

Need hard work and paper work for mange Inventory, but "Finale Inventory" is do easy. and cost less maintenance, you can get any time Inventory management and get Inventory report.

Cons

Finale Inventory easy to use & price is reasonable for store owners, we start using Finale Inventory we save maintenance cost & easy to manage. another good one is Finale Inventory providing Video tour for entry level users, so you can understand Finale Inventory tools & user interface with Video tour.

Review Source: Capterra
 

Doug from Bug Runner
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Satisfied customer who has had my needs met

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helped me organize my office

Pros

Good customer service, seems to work for all types of business, ease of use. My needs have been met. I feel I have just scratched the service with how I am using this software and already has been a big help.

Cons

I have not experienced any issues with this company thus far. It has met my needs and I don't see that changing.

Review Source: Capterra
 

Christopher from Software
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Wish I'd found Finale years ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Syncs inventory across all selling channels to prevent overselling and underselling. Handles kits/bundles with no problem.

Pros

I've evaluated a few other solutions and for the money, Finale is great. There is a learning curve and it certainly helps if you're good with excel. But once you get things set up it's phenomenal. No more worrying about overselling - it syncs up with all our venues almost in real time. Also - and this can't be stressed enough - no more UNDERselling. We used to leave stock aside as a buffer to prevent overselling. Now we're confident keeping all that we have listed as stock changes (for breakage/miscount/etc) take seconds and are uploaded to all venues within minutes. I wish I'd have found this years ago!

Cons

The documentation can be a little confusing/incomplete in places but customer service is very responsive. Also, getting it to integrate with OpenCart was a bit of a chore but OpenCart almost always requires a little finagling to get things to work so I'm used to it. The only other thing that I'd like to see is a mobile app for quick inventory changes when we're away from a desktop/laptop. I tried bringing the desktop site up on my android phone and it doesn't work very well.

Review Source: Capterra
 

Katrina from Unnamed Method

May 2018

May 2018

Comprehensive Product, Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything you want to do for your warehouse inventory tracking, Finale can do it. It has integrations with various website storefronts, warehouse scanner capabilities and a ton of automated reports you can customize.

Cons

The browser needed to access Finale is very particular, though I was able to use Chrome with no issues. The program seems a bit daunting at first, but the company is ready and willing to provide you with a little guidance to help you get started!

Review Source: Capterra
 

Rob from Best Value Vacs
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Very intuitive inventory software and easy to setup and use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking our inventory! Finale does everything an inventory software should do for your business.

Pros

The best thing about Finale is the ease of use of the software. Everything is mostly self-explanatory and there is no need to spend a week training on the system because it is so easy to use.

Cons

Some of the report customizations can be daunting because is requires coding some spots, but other than that it is still easy to use.

Review Source: Capterra
 

Caleb from Powered by Awesome
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

The best recommendation for a warehouse management system we've ever gotten!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using Finale for over Six months now and it really has been one of the better decisions that we have made moving forward with a warehouse management system. It was recommended to us by mutual friends. We came from using Skubana and there were so many things that just didn't work nor met our expectations about a WMS. We had to change a lot of our natural workflow to adapt to Skubana limitations and even then, it was a struggle.

When we first considered changing our system to Finale we were very sceptical since we had already committed so much to Skubana. We thought we would need to start back at square one and the entire gruesome process would start again. That wasn't the case at all, the switch over to Finale was not even a days' worth of work. It was so easy to set everything up that we were operating at 80% in the first 3 hours.

One of the most notable things about Finale is that we were able to address every single problem that our previous WMS could not. Some examples were Dynamic Purchase Order Integration, Location Auditing, System Search functions (Searched the entire database for items rather than just what is categorized under a supplier), and the ability to push fake qty and live qty for the same item for different listings on the same store. Finale works on having the system work, while some other WMS (Skubana) work on making their systems look good.

I look forward to seeing Finale grow more and more!

Cons

Nothing really, so far Finale has been really great. I have already been recommending Finale to a lot my other eCommerce friends that work in similar workflows that we do.

Review Source: Capterra
 

camille from LIFEAID Beverage Company, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to use, customer support is extremely helpful, and I appreciate the many functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate that the software is easy to integrate with other 3rd party software. It is also extremely easy to use with tons of helpful how-to videos.

Cons

Most reports have limited fields to choose from. Also, when customizing a report, if not saved properly, it will change the report for all users.

Review Source: Capterra
 

Mariah from The Fantasy Box

March 2018

March 2018

Absolutely, purely, phenomenally, magical

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Finale is BY FAR the best software package I have ever used. Its functionality has virtually no limits, they team of engineers working on it are constantly improving, and you can have as many calls as you need to get set up at no charge. In a nutshell, the value it provides is unmatched.

Cons

I have not found anything I dislike. The user interface took a minute to get oriented to because there is SO much you can do but I'd rather have more functionality than less and, since they have training videos and amazing support, you just need to spend the time to think through what you want it to do and they will make it happen.

Review Source: Capterra
 

Abby from Toys for Trucks
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

This is a great in-house inventory management program for small businesses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Managing in-house inventory in an easy-to-use interface that allows you to view sales, create purchase orders, and import new inventory.

Pros

The greatest thing about Finale is that you can cater it to how you would like to use it. You can use some features while ignoring ones that you don't need. Importing items and keeping track of stock and sales is very easy.

Review Source: Capterra
 

Chris from With You Lockets
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Finale has been instrumental in helping our company grow!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Any roadblock I have ever encountered has been effectively removed by Finales outstanding customer support!

Pros

Finale is easy to understand and their customer service is absolutely outstanding! As a multichannel ecommerce seller, with a robust magento 2 website, B2B portal, wholesale and retail accounts, Finale has been instrumental in managing our inventory, purchase orders, sales and shipping services with simple and easy to use integrations backed up by top notch customer support. Finale's support and adaptability has allowed us to gain in-depth insight into our business. By working with us and our changing needs, Finale has helped us manage profitability of our products, customer trends, ecommerce channel sales and supplier ordering, allowing us to grow seamlessly over several years. We have come to rely on Finale as an integral part of our business, and I can't imagine being able to manage the intricate aspects of our business without it!

Review Source: Capterra
 

Christina from Vexacor Supply

January 2018

January 2018

Always excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Always excellent customer service, and very easy to use . We got help with any issues and all the training we needed too.

Cons

It's geared to a broader audience and not to our specific industry needs. We need something more specific to coffee/office supplies.

Review Source: Capterra
 


December 2017

December 2017

A Wonderful Program with Great Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and Great functionality. Any mistakes are easily corrected. Would definitely recommend this software to others. You will be just as amazed as I am

Pros

The ease of use, Everything is self explanatory. There is not ever a need to second guess. and If you make a mistake it is very easily fixed

Review Source: Capterra
 

Laura from Z Natural Foods
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Very easy to use. Great for tracking sales and the movement of merchandise between warehouses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Finale can generate custom reports that can be very helpful for audits. Keeps the record of every movement, including canceled transactions.
Easy to make changes to the stock.

Cons

Customizing reports can be a little challenging when you are not familiar with the code language. But customer support is always available to help you.

Review Source: Capterra
 


December 2017

December 2017

Use Finale every day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Finale inventory makes my life so easy for inventory! Everything is so easy! It's inexpensive and you can create hundreds of extra fields to help further organize your inventory

Cons

Sometimes Finale is TOO simple, which is kind of a bad thing. But I also love that they just don't do certain things. But connectivity works between programs, so that makes up for it.

Review Source: Capterra
 

Carolyn from The Rag Company
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

The customer service is excellent! You can easily reach and get a response from a real person.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As we get the system dialed in on our end, it gives us peace of mind to know that we have much more accurate information to work with and base decisions on.

Pros

It really helps create more organization, structure, & efficiency to our inventory supply chain. The company has been great working with another vendor or ours to seamlessly integrate our CRM system.

Cons

We've not run into anything that has been a big challenge or issue. They actually welcome feedback and make changes to help the customer/user experience.

Review Source: Capterra
 

Jon from Terminus Tees
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Practicality and ease of use, access, and usefulness of all features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Financial gain due to no longer having to over order, all in one inventory monitoring and sync's with other software.

Pros

Finale Inventory Software is so accurate that we no longer have the overstock of unused products or dead skus. Purchasing accuracy is 100% and if there is an error we no longer have to question if it is user error or software.

Cons

Finales Customizable features are not as user-friendly as the rest of the software. When you customize your screen pdf's and items associated with the front end of what you see it is an arrow up or down, not being able to drag and drop when arranging your customs takes time and is very aggravating.

Review Source: Capterra
 

Jeff from Stone Glacier
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Finale has been a perfect solution for our growing business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management.

Pros

Our business manufactures items that require assembly and kitting. Finale's ability to manage and track each component individually as well as when complete kits are sold is very advantageous for our business. As well, the ability to synchronize inventory and transactions through our multiple sales channels allows us to rely on Finale as our single inventory management system. Lastly, the ease of use and set up has been refreshing as we were able to get started within a few days and training employee's is a breeze.

Review Source: Capterra
 

Andrea from Toys for Trucks
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

I use Finale daily to track the inventory flow in and out of our warehouse.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The biggest benefit that we get from Finale is the ability to track the purchases and sales coming in and out of our warehouse.

Pros

I like that we can sync up Finale with ShipStation to track our orders and warehouse quantities. I like that we can sync multiple Product Lookups to one Product ID.

Cons

I dislike that we can't delete Product Lookups from a Product ID once it's been created. Sometimes a product lookup will change (for a example when a part number is discontinued and replaced with a new part number), but because Finale doesn't let you remove a Product Lookup from a Product ID we will sometimes have quantity associated to a no longer valid Product Lookup.

Review Source: Capterra
 

Koichi from Elko Filtering Co., LLC

October 2017

October 2017

Couldn't ask for more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how quickly I can navigate through the Finale platform. It's almost no lag in between pages. The technical support is also as quick. When I have an issue I feel pretty confident that it will get answered and quickly.

Review Source: Capterra
 

Aaron from Bapmic Auto Parts Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale.
Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary.
We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software.

Pros

Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system.
After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations.
Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems.
Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch.
Take the Free Trail, you will NOT be disappointed.

Review Source: Capterra
 
 
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