Finale Inventory software


130 reviews(5.0/5)
130 reviews(5.0/5)

Finale Inventory is a cloud-based inventory and supply chain management solution designed for small and midsize businesses that offers stock management, purchasing, order management and reporting functionalities within a suite. The product is designed for manufacturing, distribution and retail industry segments.

Finale Inventory offers integration with selling platforms such as eBay and Amazon which allows users to manage orders from e-commerce websites. The product also offers integration with shipping services such as Shipstation and ShippingEasy. Combined e-commerce and shipping features help users view and manage inventory levels required to meet online demand. 

The product also offers multi-location support which enables users to monitor stock levels, manage inventory movement and receipts across multiple warehouses. It also offers stock auditing which allows users to identify stock discrepancies with the help of stock history reports. These reports help users track historical purchase orders, stock transfer and changes, stock takes and sales orders.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

130 Reviews of Finale Inventory

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  • SAMMY from shoetopia

    Number of employees: 11-50 employees

    July 2018

    Finale

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Finale has been fine. There are some features that would be great for us but as-is, it gets the job done.

    Pros

    Copy pasting excel sheet directly into Finale

    Cons

    I hate that I can't table select using Google Chrome's "Copy Tables" so I can grab Product ID for a search style and paste it into Excel and update easily. Biggest drawback.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rob from The Headspace

    Number of employees: 2-10 employees

    July 2018

    Headspace

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Positive

    Pros

    Flexibility, accuracy - integrates well with other software platforms

    Cons

    Some of the Purchase Order functionality (would be great if we could export images on a purchase order to a supplier, especially since we have a ton of different products)

    Would be nice to be able to edit products easier

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    July 2018

    Review of Finale Inventory

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our company operates very differently than most as the majority of our business is in limited run collectible merchandise. While most Inventory Management systems are all or nothing, Finale allows us the versatility that we need to only run certain features with certain products.

    Cons

    My biggest hurdle has been the various data sets in the reporting functionality. There are lots of times where I know all the data that I need is in Finale, but I have to do a lot of work in excel on my own due to the data that I need coming from more than one data set. (For example, we do a lot of items as pre-orders, and our accounting department tracks sales based of when the order actually ships to customers. I can't, however, run a sales report filtered by actual ship date, so I have to a lot of that work manually when it should be a simple report)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from The Really Good Stuff, Inc.

    Number of employees: 51-200 employees

    July 2018

    game changer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Invoicing and keeping track of inventory...and running quick reports with pricing and stock levels to send to customers. The custom reporting is great. Certainly a game changer for our business.

    Pros

    Extremely simple to use. If you are coming from an excel spreadsheet...this is a game changer.

    Cons

    You rarely can pick up a phone and speak to someone immediately, however, usually when I would write the email...proof read the email...I would be able to answer my own question. Learning how the system thinks is the key. If you know excel a little, this will be a breeze.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ember from Creative Metaphor Design

    Number of employees: 2-10 employees

    July 2018

    Simple & Powerful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Finale has helped my company make operations fast, efficient and accurate so we can spend less time on operations and more time on sales and customer relations. The customer support at Finale is pretty incredible...I've called out of the blue and gotten someone on a screenshare call within minutes to fix an issue. Overall this software may not look like the most high tech inventory solution out there, but simply put, it works. Give them a try.

    Pros

    It's everything you need an inventory software to do simply and easily without bloat or unnecessary features. Finale integrates seamlessly with all our sales channels and works perfectly all the time. We have multiple warehouses. Before Finale, I used to have to manually update this inventory from multiple spreadsheets...it took about 4 hours every week. Now the same exact task takes me about 4 minutes and I do it daily. We are have increased accuracy with less work. The single best feature about Finale is the product lookups that allow you to match multiple sku variations to one primary sku.

    Cons

    The returns and exchanges process needs improvement. I would like to create PO's in bulk.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Powerful functionality , Subpar UX

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I feel like Finale Inventory offers the most robust, powerful inventory management platform out there.

    Pros

    Overall, the functionality Finale Inventory offers is better than all the other software platforms I have tested and used over the years. The ability to map product aliases to a master sku is a necessary process I have found lacking on similar platforms. Finale offers a simple and straightforward way to manage this.

    Setting up warehouses

    Cons

    The user interface is lacking. The platform is fast and their simple UI keeps it that way, but it certainly looks outdated. In addition their reporting and document templates are lacking, with a non-intuitive way to customize them.

    Also, there's no real FBA integration. Essentially, you set up a virtual type of warehouse, call it AMAZON-FBA, set inventory levels, and then map those sales to that warehouse. There's no real querying of FBA to check inventory levels and show discrepancies. Although their approach is workable, it would very nice to actually have a real integration with FBA rather than a band-aid approach.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Erin from BodyBoss Portable Gym

    Number of employees: 2-10 employees

    July 2018

    Appreciate the functionality - Some Improvements Needed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I think I would be more willing to recommend the software to others if it were easier to use and if the integration to QB was a good as the integration to Shipstation.

    Pros

    The functionality of being able to track purchase orders, receiving, and inventory is so essential to any small business. Finale has greatly improved our ability to know what inventory is available in real time at any of our 5+ warehouse locations all around the world. The integration with Shipstation is almost seamless.

    Cons

    I would like the software to be more user friendly. Some processes are a bit confusing and clunky, and although the functionality is solid, the actual work behind it can be time consuming and require quite a bit of set up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Thileepan from Sakthimicro System

    Number of employees: 2-10 employees

    May 2018

    easy to maintenance our Inventory

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    we manage Inventory with low cost and tension free management.

    Pros

    Need hard work and paper work for mange Inventory, but "Finale Inventory" is do easy. and cost less maintenance, you can get any time Inventory management and get Inventory report.

    Cons

    Finale Inventory easy to use & price is reasonable for store owners, we start using Finale Inventory we save maintenance cost & easy to manage. another good one is Finale Inventory providing Video tour for entry level users, so you can understand Finale Inventory tools & user interface with Video tour.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Doug from Bug Runner

    Number of employees: 11-50 employees

    May 2018

    Satisfied customer who has had my needs met

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helped me organize my office

    Pros

    Good customer service, seems to work for all types of business, ease of use. My needs have been met. I feel I have just scratched the service with how I am using this software and already has been a big help.

    Cons

    I have not experienced any issues with this company thus far. It has met my needs and I don't see that changing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Christopher from Software

    Number of employees: 2-10 employees

    May 2018

    Wish I'd found Finale years ago

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Syncs inventory across all selling channels to prevent overselling and underselling. Handles kits/bundles with no problem.

    Pros

    I've evaluated a few other solutions and for the money, Finale is great. There is a learning curve and it certainly helps if you're good with excel. But once you get things set up it's phenomenal. No more worrying about overselling - it syncs up with all our venues almost in real time. Also - and this can't be stressed enough - no more UNDERselling. We used to leave stock aside as a buffer to prevent overselling. Now we're confident keeping all that we have listed as stock changes (for breakage/miscount/etc) take seconds and are uploaded to all venues within minutes. I wish I'd have found this years ago!

    Cons

    The documentation can be a little confusing/incomplete in places but customer service is very responsive. Also, getting it to integrate with OpenCart was a bit of a chore but OpenCart almost always requires a little finagling to get things to work so I'm used to it. The only other thing that I'd like to see is a mobile app for quick inventory changes when we're away from a desktop/laptop. I tried bringing the desktop site up on my android phone and it doesn't work very well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Katrina from Unnamed Method

    May 2018

    Comprehensive Product, Great Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything you want to do for your warehouse inventory tracking, Finale can do it. It has integrations with various website storefronts, warehouse scanner capabilities and a ton of automated reports you can customize.

    Cons

    The browser needed to access Finale is very particular, though I was able to use Chrome with no issues. The program seems a bit daunting at first, but the company is ready and willing to provide you with a little guidance to help you get started!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rob from Best Value Vacs

    Number of employees: 11-50 employees

    April 2018

    Very intuitive inventory software and easy to setup and use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Tracking our inventory! Finale does everything an inventory software should do for your business.

    Pros

    The best thing about Finale is the ease of use of the software. Everything is mostly self-explanatory and there is no need to spend a week training on the system because it is so easy to use.

    Cons

    Some of the report customizations can be daunting because is requires coding some spots, but other than that it is still easy to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Caleb from Powered by Awesome

    Number of employees: 11-50 employees

    April 2018

    The best recommendation for a warehouse management system we've ever gotten!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have been using Finale for over Six months now and it really has been one of the better decisions that we have made moving forward with a warehouse management system. It was recommended to us by mutual friends. We came from using Skubana and there were so many things that just didn't work nor met our expectations about a WMS. We had to change a lot of our natural workflow to adapt to Skubana limitations and even then, it was a struggle.

    When we first considered changing our system to Finale we were very sceptical since we had already committed so much to Skubana. We thought we would need to start back at square one and the entire gruesome process would start again. That wasn't the case at all, the switch over to Finale was not even a days' worth of work. It was so easy to set everything up that we were operating at 80% in the first 3 hours.

    One of the most notable things about Finale is that we were able to address every single problem that our previous WMS could not. Some examples were Dynamic Purchase Order Integration, Location Auditing, System Search functions (Searched the entire database for items rather than just what is categorized under a supplier), and the ability to push fake qty and live qty for the same item for different listings on the same store. Finale works on having the system work, while some other WMS (Skubana) work on making their systems look good.

    I look forward to seeing Finale grow more and more!

    Cons

    Nothing really, so far Finale has been really great. I have already been recommending Finale to a lot my other eCommerce friends that work in similar workflows that we do.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • camille from LIFEAID Beverage Company, LLC

    Number of employees: 11-50 employees

    April 2018

    Easy to use, customer support is extremely helpful, and I appreciate the many functions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I appreciate that the software is easy to integrate with other 3rd party software. It is also extremely easy to use with tons of helpful how-to videos.

    Cons

    Most reports have limited fields to choose from. Also, when customizing a report, if not saved properly, it will change the report for all users.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mariah from The Fantasy Box

    March 2018

    Absolutely, purely, phenomenally, magical

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Finale is BY FAR the best software package I have ever used. Its functionality has virtually no limits, they team of engineers working on it are constantly improving, and you can have as many calls as you need to get set up at no charge. In a nutshell, the value it provides is unmatched.

    Cons

    I have not found anything I dislike. The user interface took a minute to get oriented to because there is SO much you can do but I'd rather have more functionality than less and, since they have training videos and amazing support, you just need to spend the time to think through what you want it to do and they will make it happen.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Abby from Toys for Trucks

    Number of employees: 51-200 employees

    March 2018

    This is a great in-house inventory management program for small businesses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Managing in-house inventory in an easy-to-use interface that allows you to view sales, create purchase orders, and import new inventory.

    Pros

    The greatest thing about Finale is that you can cater it to how you would like to use it. You can use some features while ignoring ones that you don't need. Importing items and keeping track of stock and sales is very easy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from With You Lockets

    Number of employees: 2-10 employees

    January 2018

    Finale has been instrumental in helping our company grow!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Any roadblock I have ever encountered has been effectively removed by Finales outstanding customer support!

    Pros

    Finale is easy to understand and their customer service is absolutely outstanding! As a multichannel ecommerce seller, with a robust magento 2 website, B2B portal, wholesale and retail accounts, Finale has been instrumental in managing our inventory, purchase orders, sales and shipping services with simple and easy to use integrations backed up by top notch customer support. Finale's support and adaptability has allowed us to gain in-depth insight into our business. By working with us and our changing needs, Finale has helped us manage profitability of our products, customer trends, ecommerce channel sales and supplier ordering, allowing us to grow seamlessly over several years. We have come to rely on Finale as an integral part of our business, and I can't imagine being able to manage the intricate aspects of our business without it!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Christina from Vexacor Supply

    January 2018

    Always excellent customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Always excellent customer service, and very easy to use . We got help with any issues and all the training we needed too.

    Cons

    It's geared to a broader audience and not to our specific industry needs. We need something more specific to coffee/office supplies.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    December 2017

    A Wonderful Program with Great Functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use and Great functionality. Any mistakes are easily corrected. Would definitely recommend this software to others. You will be just as amazed as I am

    Pros

    The ease of use, Everything is self explanatory. There is not ever a need to second guess. and If you make a mistake it is very easily fixed

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Laura from Z Natural Foods

    Number of employees: 11-50 employees

    December 2017

    Very easy to use. Great for tracking sales and the movement of merchandise between warehouses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Finale can generate custom reports that can be very helpful for audits. Keeps the record of every movement, including canceled transactions.
    Easy to make changes to the stock.

    Cons

    Customizing reports can be a little challenging when you are not familiar with the code language. But customer support is always available to help you.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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