Finale Inventory Software

4.74 / 5 (139) FrontRunners®

Our advisors have recommended this product 8 times in the last 30 days

About Finale Inventory


Finale Inventory is a cloud-based inventory and supply chain management solution designed for small and midsize businesses that offers stock management, purchasing, order management and reporting functionalities within a suite. The product is designed for manufacturing, distribution and retail industry segments.

Finale Inventory offers integration with selling platforms such as eBay and Amazon which allows users to manage orders from e-commerce websites. The product also offers integration with shipping services such as Shipstation and ShippingEasy. Combined e-commerce and shipping features help users view and manage inventory levels required to meet online demand. 

The product also offers multi-location support which enables users to monitor stock levels, manage inventory movement and receipts across multiple warehouses. It also offers stock auditing which allows users to identify stock discrepancies with the help of stock history reports. These reports help users track historical purchase orders, stock transfer and changes, stock takes and sales orders.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

139 Reviews of Finale Inventory

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(106)

4 stars

(29)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 139 reviews

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October 2018

Rod from PeakMoto

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Excellent Cloud Based Inventory Solution For E-Commerce/3rd Party Website Sales

Pros

What isn't there to love about Finale Inventory! We have been a using Finale Inventory since August 2014 and absolutely love it. We are an online retailer selling primarily on eBay and Amazon including Amazon FBA. Some of the features we love:
-Highly Customizable, nearly everything within the software can be customized to the way you want to view it on screen, printed as a report, for search, etc.
- Shipstation Integration (Complete integration including even quick view of stock levels from multiple sources within individual Shipstation Orders).
- Push Stock Levels (Automatically pushes stock levels to all marketplaces, which for us is Amazon, EBay and Shopify).
-Push Lead Days (Automatically sends lead time to marketplaces as stock levels change from different suppliers).
-Easy Copy Paste spreadsheet type updates - If you are fine with Excel, they have made the system easy with a simple copy paste to add new items, update stock levels, change prices etc.
-Multiple product lookups - ability to link multiple SKUs to one master SKU
-Kits and Bundles support - Easy to build kits with bill of materials and push stock levels to market places.
-Multiple Locations/Warehouses
-Multiple custom item attributes
-Quickbooks accounting integration.
-Quick view item sales history
-FAST customer support.
-Developers seem to be open to adding new features based on customer input.

Cons

Coming from a different software previously (Inflow Inventory), there was a steep learning curve as you would expect. Figuring out how you want to customize your screen takes some time as there are just so many features.

July 2017

Joseph from Indiana University-Purdue University Indianapolis

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Superb service, perfect for our needs, easy to use

Pros

We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials.

Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well.

The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough.

We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support.

Cons

Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment.

The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.

November 2015

Michael

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

November 2015

Elegant, Robust, and Intelligent Software for Managing eCommerce Inventory

We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated. In our case we use BigCommerce for sales, but you could be using any of the top platforms depending on your preference. We then added ShipStation as our order consolidator for all our channels (eBay, Amazon, & BigCommerce). ShipStation gives us a single point whereby we can manage orders and customers and then print, pick, pack, and ship orders. What ShipStation doesn't do is manage inventory. Of course there is order integration software that allows you to do it all, but truthfully you get a Jack of All Trades, master of none situation. So we cast our net for a solution that would integrate with our order management software. Since our eCommerce platform is entirely online and our order integration software is cloud based we didn't want some proprietary software that would need to be installed on a dedicated server in our office. We wanted to extend the same ease of use we already had to include inventory management, making us truly 'untethered' from our desks. We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory). To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging. A quick overview of the process is as follows; 1) A customer places an order on our website 2) The order is imported into ShipStation for picking, packing, shipping 3) The inventory is debited from Finale inventory. 4) we use Finale to manage low levels and create purchase orders. The great part is that although we use many skus, we have them set up in Finale to correspond to their primary part numbers. This makes multi-channel inventory management and cross-referencing a breeze. We then set up inventory low levels and reorder points so that we can create purchase orders regularly that reflect real sales. Finale then will generate an email to the appropriate vendor with the purchase order we custom tailored. The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done. I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look.

Pros

Ease of Use
Extensively customizable
Depth of features
Customer Support
Documentation

Cons

At first glance the software can seem too simple. Features are there but you need to put in some time and delve deeper. Once you learn the ropes though, the 'con' quickly becomes a resounding 'pro'.

April 2018

Caleb from Powered by Awesome

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The best recommendation for a warehouse management system we've ever gotten!

Pros

I have been using Finale for over Six months now and it really has been one of the better decisions that we have made moving forward with a warehouse management system. It was recommended to us by mutual friends. We came from using Skubana and there were so many things that just didn't work nor met our expectations about a WMS. We had to change a lot of our natural workflow to adapt to Skubana limitations and even then, it was a struggle.

When we first considered changing our system to Finale we were very sceptical since we had already committed so much to Skubana. We thought we would need to start back at square one and the entire gruesome process would start again. That wasn't the case at all, the switch over to Finale was not even a days' worth of work. It was so easy to set everything up that we were operating at 80% in the first 3 hours.

One of the most notable things about Finale is that we were able to address every single problem that our previous WMS could not. Some examples were Dynamic Purchase Order Integration, Location Auditing, System Search functions (Searched the entire database for items rather than just what is categorized under a supplier), and the ability to push fake qty and live qty for the same item for different listings on the same store. Finale works on having the system work, while some other WMS (Skubana) work on making their systems look good.

I look forward to seeing Finale grow more and more!

Cons

Nothing really, so far Finale has been really great. I have already been recommending Finale to a lot my other eCommerce friends that work in similar workflows that we do.

August 2017

Kevin from Resilient Systems

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Without good customer service, even the best software is pretty much worthless.

Simple inventory that fits how we work.

Pros

Finale Inventory is very easy to use, not overly-built and accessible to the small-medium sized business who do not need a complicated ERP management type system.

Right out of the gate, it is very easy to set up and start using, so that you can be productive in the first day. Simply start where you need, and build outward from there. There is no need to make things complicated. You can start small and add things in as you need.

The concept of a "build" is especially helpful to assist in managing products that are parts of other stock inventory products, and you can utilize this concept for as many layers as makes sense. For instance, several products can be included into another product "build". That product can then one of several products that make up another product "build". And so on, and so on. You can make things as granular or as broad as you need, and Finale Inventory will assist in this process, without limiting your style of work.

It is web-based so that it is accessible anywhere you are traveling.

Finale Inventory has everything a basic inventory system should have, without the overwhelm usually associated with such systems.

Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night. On Monday morning, it was finished. EXCELLENT!

Highly recommended to test drive , you won't be disappointed.

Cons

A web interface has it's limitations, but even that is being improved! Being in the cloud make internet connectivity necessary when using. No surprises there.

October 2017

Aaron from Bapmic Auto Parts Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe.

Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale. Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary. We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software.

Pros

Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system.
After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations.
Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems.
Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch.
Take the Free Trail, you will NOT be disappointed.

September 2015

James

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

September 2015

Finally, An Inventory Management Solution That Does Just That, Really Well

After months of testing and trialing every inventory management software and system on the market, Finale has been such a blessing! From the very first day of signing up, the Finale owner and team have been extremely helpful and responsive to any and every one of our questions or concerns. The interface, layout and organization of the Finale app is extremely user-friendly and does not distract the user with unnecessary formats, colors, layouts and displays. We love the minimalist approach. Everything you need and nothing you don't. The search feature is so optimal and incomparably easy to use within every view option. Your search results are instant and appear immediately as you start typing. Finale has the best import tool we have ever seen. You simply copy cells from excel and paste them into the web browser. Finale takes care of the rest. This truly intuitive copy/paste import feature makes saving, importing and editing your catalog via excel spreadsheets a thing of the past. Generating purchase and sales orders were a real pain-point with previous trial services. PO generating in Finale is intuitive and automatic enough so that anyone on our team could go in and place orders with the suppliers stored in the system. You can also create custom fields, which we use for internal communication to streamline our operations. If you use Ship Station (in our opinion the best shipping management software), this is where Finale’s strength is. It flawlessly sync’s with Ship Station ensuring that you only ship products that are in stock and order out-of-stock items. Finale gives you the things you want in an inventory management software without all the fluff. We tried other solutions that tried to be an all-in-one solution, but they all end up being mediocre services. Finale does one thing really well and that’s inventory management. Regular updates of the software leave our team comfortable knowing that as a system, Finale is always pushing for optimal streamlined cutting edge performance and integrations. We are elated to be using Finale and already have accounts for both of our companies.

Pros

Cloud based, unlimited users, copy and paste import and edit features, easy stock take, integration with ShipStation with regular attention and upgrades. Strongest search feature we’ve seen. Slick interface and automatic purchase order generation.

November 2015

Steve from Antelope Shoes

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

Finale is the best SMB inventory, orders and returns management system on available on the market!

We've been searching the right system to take our company to the next level, lowering working hours and human errors in managing our inventory, sales and especially returns. We've been checking 13 different cloud based software solutions and were mainly interested in 3 features: 1. Manage and sync inventory between our online platforms, Amazon and Magento and offline wholesale orders - so there will be no sells for out of stock items. 2. Manage and sync orders between our online based platforms, shipping platform, ShipStation and our accounting software, QBO - so we won't have to retype those fields to create invoices and payments and prevent human errors in this important area. 3. Manage returns - simply as that! I can't believe that an item based business (not a service based) doesn't manage it's returned orders same as it's outgoing orders. Too much to ask? So first, apparently, very few of the 13 platforms we checked have a returns management system. Some is still in development and most of them don't even have it. Finale has a simple Sale Return feature that does just that in a very smart manner. Second, most platforms sync automatically with QBO, with rules that are hard coded in their software. This has created a big mess in our QBO account, creating new customers, orders on a different serial number and duplicate items. Finale has a manual sync with QBO that shows you exactly what is going to be synced and you can configure it to work as you wish. Last and not least, many of the platforms had lots of connection problems with Magento, in addition to miss information when syncing to ShipStation like the shipping method, weight of the package etc. Finale integration works great! all the order information comes right to ShipStation and then to Finale to sync inventory to the other marketplaces almost instantly. Finale has a simple look and interface which may look old fashion comparing the new fancy looks but you should know to "not judge a book buy it's cover"!. Finale works fast. really fast! importing new information, sync orders and inventory and many more. It has many options that helps you configure Finale to work for you and not the opposite. They offer quick way to import information, use a barcode scanner and many different kinds of reports. They have a dedicated team that it is a pleasure to contact in any case or problem, and any software have some. We hope Finale will keep grow and improve and wish them all the best!

January 2018

Chris from With You Lockets

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Finale has been instrumental in helping our company grow!

Any roadblock I have ever encountered has been effectively removed by Finales outstanding customer support!

Pros

Finale is easy to understand and their customer service is absolutely outstanding! As a multichannel ecommerce seller, with a robust magento 2 website, B2B portal, wholesale and retail accounts, Finale has been instrumental in managing our inventory, purchase orders, sales and shipping services with simple and easy to use integrations backed up by top notch customer support. Finale's support and adaptability has allowed us to gain in-depth insight into our business. By working with us and our changing needs, Finale has helped us manage profitability of our products, customer trends, ecommerce channel sales and supplier ordering, allowing us to grow seamlessly over several years. We have come to rely on Finale as an integral part of our business, and I can't imagine being able to manage the intricate aspects of our business without it!

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0