Finale Inventory Software


 

Finale Inventory is a cloud-based inventory and supply chain management solution designed for small and midsize businesses that offers stock management, purchasing, order management and reporting functionalities within a suite. The product is designed for manufacturing, distribution and retail industry segments.

Finale Inventory offers integration with selling platforms such as eBay and Amazon which allows users to manage orders from e-commerce websites. The product also offers integration with shipping services such as Shipstation and ShippingEasy. Combined e-commerce and shipping features help users view and manage inventory levels required to meet online demand. 

The product also offers multi-location support which enables users to monitor stock levels, manage inventory movement and receipts across multiple warehouses. It also offers stock auditing which allows users to identify stock discrepancies with the help of stock history reports. These reports help users track historical purchase orders, stock transfer and changes, stock takes and sales orders.

 

Finale Inventory - Sales order
 
  • Finale Inventory - Sales order
    Sales order
  • Finale Inventory - Bill
    Bill
  • Finale Inventory - Create quotes
    Create quotes
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

102 Reviews of Finale Inventory

 

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Software Advice Reviews (6)
More Reviews (96)

Showing 1-6 of 6

Tariq from O&M Electronics
Specialty: Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

it does not save data properly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

need to properly save data then this will be the best inventory system on the market

Pros

easy to use and they constantly apply updates to the system. easy to receive inventory and system is adaptable

Cons

if you try to edit an existing order it does not save the change sometimes which causes me to constantly have to edit the same order multiple times and re-sync the scanner so I can pick the order. This also causes inventory to over sell which caused a big headache because now I have to contact the customer to cancel the order which they are not always happy about. I also would recommend auto-instant wifi sync as this will also minimize mistakes if you operate on more than one scanner

 
 

Pam from SwaagStore
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Exceptional Customer Service and Outstanding Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Finale Inventory is fantastic! I was especially pleased with the customer service when an error arose. They handled it professionally and honorably with placing the customer first. Very hard to find this in a company today. Highly recommend for all your inventory needs!

Pros

The ease of use , the integration with hosting site and customer service is exceptional! The layout and reporting make it easy to get all staff onboard quickly.

Cons

Not a con, but I didn't use all the features they offer. For my business, there were features that I did not need but it was great to know I could access features if needs arised.

 
 

Florian from Tms automotive
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

It's an ok product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am not a huge fan of finale but it is very simple to use and implement.

Pros

Very easy to use, cheap, and easy to implement.

Cons

Not much to it.

 
 

Harry from Paragon America LLC
Specialty: Retail

April 2016

April 2016

Learning really quickly - simple, yet powerful interface

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This software is exactly what we were looking for...and more. Simple to use yet extremely powerful

Likes Least

We have yet to find anything that we don't like about this software and the support team that goes with it!

Recommendations

We recommend first talking with the team that you will work with for training and support. If you can't work with them, likely it's the wrong software for you. Then review the actual product for ease of use, power to perform above your expectations and scaleability.

 
 

Andres from Cables & Sensors
Specialty: Healthcare

April 2016

April 2016

Finale is an clean, stable and powerful tool for inventory management.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I think the product is excellent. It does not try to do everything, like many products out there, it focuses on Inventory Management and does that excellently! The UI is clean and intuitive. The system is fast. It is extensive with great APIs and Reports. The customer service and support they provide is fast, kind and personal. I could not be more happy.

Likes Least

Sometimes I feel the documentation is not as clear or complete in some areas as it could be. But I send an email and get a quick response with the information I am seeking.

Recommendations

Though our business is retail, we really identify ourselves as a technology company. We had to integrate Finale into our already existing tools for accounting, invoicing, e-commerce, shipping, etc, and the team at Finale made sure our transition was smooth and stress free. Many tools promise you everything and the kitchen sink. I like to work with software that is excellent at the thing they do best. Finale is certainly one of those for Inventory Management.

 
 

Jared from Unlimited Trading, LLC
Specialty: 3rd Party Logistics (3PL)

April 2016

April 2016

Finale Inventory Works

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is very easy to use and does not require a lot of time in order to familiarize yourself with the procedures required to use it.

Likes Least

It struggled with its QuickBooks integration. It had no problems pulling in the inventory but invoices and purchase orders would sometimes not move the inventory or financial information to QuickBooks.

Recommendations

Look for all possible functions that relate to your business.

 
 
 
Showing 1-20 of 96

Aaron from Bapmic Auto Parts Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale.
Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary.
We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software.

Pros

Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system.
After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations.
Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems.
Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch.
Take the Free Trail, you will NOT be disappointed.

Source: Capterra
 

Seth from RPI

September 2017

September 2017

Decent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Finale is a decent cloud based inventory service. Allows for multiple warehouse setup, and is easy to use.

Cons

This software requires a good amount of manual entry which can be tedious with updating information across multiple sections

Source: Capterra
 

Stu from Ashfield Healthcare
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Using Finale Inventory software has been a very positive experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clean and neat inventory tracking and Sales Order creation. (Industry is not represented below and is multi-disciplinary).

Pros

We have keyed in 30 Field Reps' shipping information into the Finale system, along with 25 descriptive SKUs and inventory counts. It's simple to create Sales Orders for them and Sales History is automatically generated for easy review and analysis. We wand all inventory used each day and have a current count at all times.

Cons

We had some issues with the Windows Explorer platform but those went away with moving over to Google Chrome.

Source: Capterra
 

Kevin from Resilient Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Without good customer service, even the best software is pretty much worthless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple inventory that fits how we work.

Pros

Finale Inventory is very easy to use, not overly-built and accessible to the small-medium sized business who do not need a complicated ERP management type system.

Right out of the gate, it is very easy to set up and start using, so that you can be productive in the first day. Simply start where you need, and build outward from there. There is no need to make things complicated. You can start small and add things in as you need.

The concept of a "build" is especially helpful to assist in managing products that are parts of other stock inventory products, and you can utilize this concept for as many layers as makes sense. For instance, several products can be included into another product "build". That product can then one of several products that make up another product "build". And so on, and so on. You can make things as granular or as broad as you need, and Finale Inventory will assist in this process, without limiting your style of work.

It is web-based so that it is accessible anywhere you are traveling.

Finale Inventory has everything a basic inventory system should have, without the overwhelm usually associated with such systems.

Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night. On Monday morning, it was finished. EXCELLENT!

Highly recommended to test drive , you won't be disappointed.

Cons

A web interface has it's limitations, but even that is being improved! Being in the cloud make internet connectivity necessary when using. No surprises there.

Source: Capterra
 

greg from Mighty Club
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

My Inventory Experience with Finale was and is amazing!!! They have a solution for EVERYTHING!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Faster turn times, Less man hours

Pros

I like everything about it. It tracks my inventory, it allocates my inventory for my orders. It helps me tell in my shipstation integration what I am able to ship and not ship saving me hours and hours of man time. Its tells me what I have at all times, so I know what I need to fufill the rest of my orders.

Oh and on top of all that the Service I get from Chinh and his team is amazing! They are able to answer any questions I have very thuroughly and give me direction and solutions to any and all issues that I am facing.

Cons

I honestly dont have anything bad to say about this software, it has helped me in every way possible to speed up my business

Source: Capterra
 

Hayley from sockprints, llc

July 2017

July 2017

Finale Inventory has been a game changer for us. We can now track our inventory on multiple channels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We added Finale Inventory to manage our inventory across multiple sales channels. Finale Inventory is easy to use and it does the job. Setup was simple and customer support is fantastic. When we have questions we can't figure out on our own we get a response within hours, not days. It's also easy to create PO's and automatically adds the inventory when the products are received.

Cons

The only suggestion I would make is on the Product Lookup page. I experience some challenges when adding multiple quantities (packing) to a product lookup. I've learned a workaround, but other than that I use it regularly and love it.

Source: Capterra
 

Dwight from Word of Life Fellowship
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Good quality Product. Outstanding Service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better Oversight of our inventory and better accuracy in picking packages. It also allows us to better handle Product Kits

Pros

Like I i said in the title the service provided is outstanding. Quick and helpful response.
The platform is easy to understand and you can customize the reports to fit your needs
It is very intuitive.

Cons

The look of the product is bland. It is text based menu system. It works, but lacks the finished polish that other products i work with have.

Source: Capterra
 

William from Rozzi Famous Fireworks

July 2017

July 2017

Excellent, Very Professional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, Convenient and always growing to meet your needs.
A Family like Customer service that will help you with any questions you might have.

Cons

NONE, I would highly recommend this software to any company handling any type of inventory, from Explosives to Pencils. This software will work for anything and everything and the staff will meet any request you have in a timely manner

Source: Capterra
 

Jacob from OntarioBeerKegs Inc.

July 2017

July 2017

Excellent product, wide range of functions, amazing customer support, thanks Chinh!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fully managed warehouse & Inventory with easy to understand setup.

Pros

It's very convenient to use, and has a very wide range of functions and compaitibility. It also allows us to automate pretty much everything involved in our inventory and warehouse.

Cons

I wouldn't mind a desktop application, and maybe a bit better function with multiple tabs, I find it tends to lag with more than one.

Source: Capterra
 

Joseph from Indiana University-Purdue University Indianapolis

July 2017

July 2017

Superb service, perfect for our needs, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials.

Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well.

The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough.

We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support.

Cons

Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment.

The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.

Source: Capterra
 

Walter from Fitness Brokers USA
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Really good and fun to use inventory management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Full process covered from purchasing via inventory management to sales and invoicing. We even included light manufacturing using a workaround. Customer service is scheduled to go live shortly.

Pros

Intuitive UI, slightly different but better than many legacy applications
Easy to configure UI, reports, forms and custom fields
Reports and forms are very easy to use and output in different ways
Data load from Excel via cut & paste is very intuitive and just cool
We use it to track mainly individually barcoded items, works really well
Customer service is outstanding
Training videos are great way to start with the system, short and sweet per topic
Where we found a functional deficiency, there has always been a viable workaround

Cons

Sales quote not set up yet for tax handling (I am sure it will happen at some point)
Sometimes couldn't make the last detail of a report work, here the outstanding customer service always delivered an answer in no time

Source: Capterra
 

Suzanne from Bleu Skye Ideas
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Finale software has surpassed all my expectations! It has made running my business easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I know the inventory in my warehouse at any given moment.

Pros

It is very easy to use! When you don't understand how to do something, there are help videos for everything! It works extremely well with Quickbooks which is essential for running my business smoothly.

Cons

There is honestly nothing I don't like. The few instances that I have come across a report or screen that doesn't work exactly for my business, the team are able to make accommodations for me. The customer service is amazing!

Source: Capterra
 

Martin from Deus Modern
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Exceptional Inventory Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using the Finale inventory software with ShipStation integration has allowed our company to automate and streamline our order processing and inventory management, dramatically saving time and money. Finale does a wonderful job of allowing us to keep track and stay on top of ordering the multiple components that make up our products we sell. With a simple and direct approach, we were able to be up and running in an incredibly short amount of time. Finale's customer service has been very prompt and helpful. Highly recommend this software to anyone who is managing an inventory and looking to save time and money!

Source: Capterra
 

Andy from Kutting Weight
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Very functional application with knowledgeable and attentive tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come!

Cons

Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far.

Source: GetApp
 

Mark from Taxifridge Logistics
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Finale Inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Finale Inventory to manage our frozen and chilled food logistics business in the UK since 2014, and from our initial enquiry until now the software and support have been nothing less than excellent.

Source: GetApp
 

Elise from Nationwide Electric
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer Service has been amazing and you can't beat the product value! A great solution for small to medium companies.

Pros

It is very easy to use and train people on.

Cons

Lack of customization on invoices, emails, etc.

Source: Capterra
 

Peter from Revolution Pyro
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are using Finale Inventory to run a fireworks company and the service is outstanding! Phone support is quick and painless and the inventory is remarkably easy to use. If you have decent excel files with data, inputting your information is quick and painless.

It has already saved us countless time and trouble. I would highly recommend it as an amazing value!

Pros

Ease of importing data using Excel spreadsheets as well as the ability to link with so many other platforms.

Cons

Extra smart scanner purchase was not expected. I'd like some more functionality with a basic USB scanner directly into the software.

Advice to Others

Thanks for working so hard to create a satisfied customer!

Source: Capterra
 

Steve from Chocoley, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Finale Is The Best Inventory System On The Market & Amazing Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Finale for the past year and a half and it truly is awesome. It does take some effort to fully understand and utilize, but, it's well worth the effort.

Even better than their 5 star software is Finale's 10 star customer support. I like to believe our business has the best customer support, but it can't hold a candle to the extra mile the folks at Finale go to help their customers.

Thank you Finale for a great product and truly out of this world customer support!

Pros

It keeps track of inventory for all sales channels in one place.

Cons

Nothing

Source: Capterra
 

JD from Patton Kiehl Group Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Good but could be great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Finale has worked really well for us but we are waiting on some features. Wifi syncing on the barcode devices would be great and a phone app would also really improve the experience. The ability to combine stocks together as 1 item/barcode would also be nice. However, the overall functionality is very good.

Pros

Support and ease of use

Cons

no real updates in 6 months

Advice to Others

It gets up and running fast

Source: Capterra
 

Sarah from Atlas PyroVision Entertainment Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great software. Terrific service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I became a new user during the most important time of the year for us. The Customer support representative at Finale went above and beyond to assist me with teaching me the key tools I would need to succeed during the first week to keep operations running until I had the time to learn the system. Throughout the past 6 months, he has answered any and all questions from the most basic to the most complex. The Finale software is very efficient for us and the service that comes with it makes it worth every penny.

Pros

Ease of use.
Design is clean.
Search function is very user friendly.

Cons

If a user makes a mistake you cannot undo the action.
Would love to be able to track our equipment with our sales.

Advice to Others

Would love to have a compatible CRM system built into Finale to manage contacts and sales more in depth.

Source: Capterra
 
 
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