Fishbowl vs ShipStation

Fishbowl has 643 reviews and a rating of 4.14 / 5 vs ShipStation which has 750 reviews and a rating of 4.67 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.14 / 5 (643)

4.67 / 5 (750)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 18, 2021

October 18, 2021

Pros/Cons

  • Pros

  • Great interface and a very intuitive organization of features. Things seem to make a lot of sense to new people we train.

  • Very easy to use. Super intuitive. I recommend it to small businesses.

  • Cons

  • I wish their reports were a little more customizable on our end. We are used to QB reports which are easily customized to our need with filters, etc. They do offer custom reports, but for a fee.

  • Overall, all good. But, plugins could be a bit more affordable to purchase.

  • Pros

  • I love ShipStation. It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.

  • It was cloud based and is easy to use. Great tool for our team to work together.

  • Cons

  • There are USPS errors every once in a while when we go to printing labels. However, they are usually resolved quickly.

  • Setting up automation is a little difficult at first, but once you do a couple, you get the hang of it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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84 Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos