Ginesys

RATING:

3.8

(19)

About Ginesys

Ginesys is India's cloud-first, retail ERP software company offering a wide range of retail solutions, including eCommerce fulfillment, GST and accounting software, wholesale and inventory management, sales and distribution management, loyalty and rewards management, complete billing POS, discount coupons and loyalty management and more under a single roof. Ginesys retail software is suitable for multiple store formats such as multi-brand outlets, franchisees, large format stores, direct to consumer (D2C) brands, exclusive brand outlets, big retail chains, shop-in-shops and more. The customer base belongs to multiple verticals such as fashion and apparel, lifestyle brands, luxury fashion brands, large fashion retail chains, pet care brands, supermarkets. Other functio...

Ginesys Pricing

HO/User/Month:$75, POS/User/Month:$35, *Billed Annually

Starting price: 

$140.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Ginesys bill of materials
Slide 1 of 6

Ginesys Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for Ginesys

1 - 5 of 19 Reviews

User Profile

Ajay

Verified reviewer

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Works wonderfully well for our retail store!

PROS

We opted Ginesys for managing our Handicraft retail Store at Connaught Place, Delhi. Ginesys implementation team made it a cakewalk to use the product. All our requests were timely addressed and resolved. The software support almost all features needed to run retail operations in a hasslefree manner.

CONS

Reporting can be simplified as some reports are Cube based and instead of one click, need more sophisticated procedures.

Vendor Response

Hi Ajay Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys

Replied March 2022

Suman

Apparel & Fashion, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Ginesys is good for mid tier business need be more flexible in customisation

Overall 10 years we had good experience with ginesys. As our business grew ginesys also grew with our business needs but from past 1 year we feel ginesys might not be capable large scale business.

PROS

Customer support and Ginesys is always ahead when compared to similar ERP in mid segment. The way ERP transformed for GST changes is very impressive.

CONS

Not very flexible and not ready to integrate with new applications with which client is comfortable. Pricing is too high we need tie up with some 3rd party tool for any kind of new feature.

Reason for choosing Ginesys

Appeared professional and was been used by many companies in our industry.

Reasons for switching to Ginesys

It appeared not scalable

Vendor Response

Hi Suman, Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys

Replied March 2022

Rajeev

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2022

Very poor user level Experience

Management only concerned how to extract money. They compare there with sap/other internal Brands and try to charge according but they are not giving the basic they which is required for our industry and also promised at the time of buying by the top management but till date since 2017 not delivered.

PROS

Integrated software for GST and though process

CONS

Customer Least on their priority and rigidity in approach

Reason for choosing Ginesys

Being industry specific software

Reasons for switching to Ginesys

For the want of Better Product

Vendor Response

Hi Sir, Thank you for your kind review. We shall keep working on your feedback. We are sorry that the experience is not great and we hope that with the latest updates you will get a better outcome soon. We will be in touch to get more detailed feedback.

Replied August 2022

Mahek

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Personal Experience

Inventory is the main part I take care and POS implementation.

PROS

Inventory Features specially Inventory generation and Sales and Distribution - Easy to Use and very simple and friendly. POS features.

CONS

Closure of Oracle - BI Tool, Web Reports, Etc

Reason for choosing Ginesys

Because it gave complete solution by linking all the main components like start from purchase of product till sales of B to B and B to C (Inc. Finance and Online Platforms in it)

Vendor Response

Hi Mahek Thanks for the great review! Look forward to making our product more useful in your job. We value your feedback. regards, Team Ginesys

Replied March 2022

Soumen

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Ginesys Review

support matrix is too good...

PROS

Easy To Use , Support system is good , easy to handle , manpower available in market easy,CRM module is too good for retails..

CONS

For Transit Stock Details, Import Goods, Expanses pass through Internal order and end of day made it company asset .Planning Module, HR module etc..

Vendor Response

Hi Sir, Thanks for your kind review. We shall keep working on your feedback.

Replied August 2022