Hotschedules Inventory Software


 

HotSchedules is an online restaurant management platform that delivers scheduling, workforce, talent and inventory management tools. The solution offers tools that enable restaurant owners to recruit workforce, develop and share training courses with the staff, track business productivity and manage day-to-day restaurant operations.

HotSchedules enables businesses to develop learning content for employees. HotSchedules is designed to accommodate all styles of content type, including video tutorials, documents, audio presentations and more. The scheduling feature enables administrators and managers to plan shifts and monitor labor attendance.

HotSchedules logbook records employees' in & out time, daily notes, shift summary and restaurant checklists in one central place. HotSchedules also includes social recruiting, e-learning, labor management, BI, inventory, print and digital logbooks as well as various other applications built on their self-publishing API platform.

HotSchedules is mobile-ready and can be accessed on iPhones, iPads, Android and Blackberry devices by downloading HotSchedules native mobile app available on the respective app stores.

 

Hotschedules Inventory  - Forecasting
 
  • Hotschedules Inventory  - Forecasting
    Forecasting
  • Hotschedules Inventory  - New scheduler
    New scheduler
  • Hotschedules Inventory  - Schedule warnings
    Schedule warnings
  • Hotschedules Inventory  - Schedule w/additional info
    Schedule w/additional info
  • Hotschedules Inventory  - Certifications
    Certifications
  • Hotschedules Inventory  - Approve swap
    Approve swap
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

153 Reviews of Hotschedules Inventory

 

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Software Advice Reviews (30)
More Reviews (123)

Showing 1-20 of 30

Nathan from Mellow Mushroom
Specialty: Food / Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

The tools are great if used correctly. The pricing is only affordable if you are a large business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great tools for managing labor. One of the only companies that I know of that is integrated with Aloha.

Cons

I feel that the price is a little bit too much for what we use it for. I find myself overwhelmed at times with the functions.

Review Source
 
 

Eva from Contemporary Care at Home
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Quick and easy!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This was a great system to work with and it is highly recommended for anyone who is just looking for a basic scheduling system. I honestly didn't have any issues with this system. Once it went down and we all needed new passwords.

Pros

This scheduling system is so quick and easy to use. from logging in, to requests and switching shifts. It also has the great email and text features that ensure everyone gets the reminders needed. I loved this system!

Review Source
 
 

TJ from Settlers Hospitality Group
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Hotschedules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use, good reviews from staff and manangement. Worth the investment of time and money to get started

Pros

User friendly, lots of reporting capabilities, mobile app available. Helpful for budgets, forecasts, execution

Cons

Mobile app doesnt have all the features i used daily. A little more expensive then others. Some reports should be on a main screen, for quick view.

Review Source
 
 

Melissa from Heritage Payment Solutions
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

My Favorite Scheduling Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- Ease of use. - Live time ability to drop shifts and/or pick up shifts. -Easily request time off or email management

Review Source
 
 

Jarret from Lariat Lodge Brewing Company
Specialty: Food / Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Scheduling made easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Makes time off requests and daily availability very easy for staff to make and then to schedule off of.

Pros

Ease of use for staff to release/swap/manage shifts. App makes checking schedule and sending message always available and easy.

Cons

The notifications could be easier to adjust in the settings and messaging could be sorted better, especially within the app.

 
 

Kikombeeusizuri from BJs Brewhouse
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Hotschedules

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Using hotschedules really helps restaurant employees easily access their schedules.

Pros

As a server you can easily pick up an available shift that someone else can't work, and also release/post a shift that you cannot work in order for someone else to grab it.

Cons

Sometimes it is difficult knowing where to go in order to find out certain information, such as if somone sends out a message for all employees to see, but for some reason I won't be able to locate where to see the message.

 
 

John from El Super
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Perfect for the restaurant world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

What I enjoy about hot schedules is two fold. One as a training manager I can easily set this up with the schoox LMS. So any new employee added to hot schedules automatically gets assigned their courses within schoox. This makes it easier for restaurant managers to train their staff without any support from training furthermore, it allows them to personally control their schedules without needing to worry about how training/restaurant will communicate with one another.

Outside of the learning component, hot schedules are easy to use and it offers a color coded scheduler designed to easily help you manager your daily or weekly schedules.

Pros

ease to use
almost functions like an HRMS

Cons

has a steep learning curve

Advice to Others

review your needs before you buy

 
 

Emilee from Champion Window
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Awesome Scheduling Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

HotSchedules will change the culture of your restaurant, it really is one of the best software programs I've ever used. Employees can make requests to work or take off, release, swap, or pick up shifts, and send messages. The app is very easy to use and for anyone who doesn't have a smartphone the website is great or a manager can quickly print anyone's schedule. Everything is super customizable for manager's writing the schedule and for employees. Invest in this program, it's great.

 
 

Nayelie from The Standard, High Line
Specialty: Food / Beverage
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

The Standard, High Line

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy using HotSchedules, it just constantly lags and takes its time (I'm assuming because we have so many employees), but overall it's helpful in communicating with staff.

Pros

Updates info quickly
Notifies you of activity while you were away
All reports you can run

Cons

It's slow and lags
Cannot copy a schedule from one week to the next
Cannot attach a file to messages

Advice to Others

Remove employees immediately after terminated to avoid delays in overall program

 
 

Amanda from Outback Steakhouse
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

My review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a good app but it shouldn't be $3 to purchase it should be free or like a dollar

 
 

Diana from Outback Steakhouse
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This site is very easy to use. It's simple to understand when you are working how you can request off. I would recommend this site to anyone that uses a scheduling site

 
 

Sarah from Outback Steakhouse
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

HotSchedules App

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I haven't had any negative experiences, and it is very convenient and easy to use.

Pros

Easy to navigate, convenient

 
 

Suzy from juvia
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Hotschedules in Miami Beach!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We implemented hot schedules about 1 year ago into our restaurant group. We have 3 outlets in Miami Beach and really needed a scheduling solution. Hot schedules is great, as it syncs with multiple operating systems and is very user-friendly for both management and staff.

Pros

My favorite feature is the vacation request and availability block option. We have a lot of students who work for us whose schedule we need to work around. This option makes scheduling around these constraints easy. Their platform is basic which leads to functionality and usefulness.

Cons

The only con is that they have not yet built out an HR system. Synching hot schedules with these platforms can be annoying, I hope they develop solutions for this soon!

Advice to Others

I would advise to strongly consider HS. My only advice would be to see if it could sync with your other current platforms so you can get maximum usability!

 
 

Joseph from Outback Steakhouse Inc.
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Hotschedules helps you steer your labor and productivity to moneytown!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Hot-schedules has so many features it's a little daunting at first. But their projection software, integration with the restaurant's software is amazing. Hot-schedules will help you write a schedule that optimizes when you need you need your people on, and when you can get them out of there.

Pros

-Easy shift scheduling
-Clear availability scheduling
-Great messaging system

Cons

-Cost is a little high, but you really do get what you pay for.

Advice to Others

If you are trying to save money on labor, let hot-schedules do the work for you. It will show you when your busiest times are and will help you predict upcoming trends to stay ahead of the curve.

 
 

Nichole from Tavern 101
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Make your job easier

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I have used this product as both an employer and employee. I work in the food service industry and I can't tell you how time-consuming scheduling can be. Hotschedules allows my employees to request time off, swap shifts, release shifts, and receive mandatory messages all online or from their phones. This saves everyone time and cuts out the possibility of requests being forgotten.

Pros

As an employee, it's great to have my schedule sent to me weekly on my phone. If I am out of town, I don't need to
Make any extra stops or phone calls to find out when I am working next. I can also request time off online months in advance and my employer can approve it- making reservations and guaranteed time off more convenient.

Cons

to download the app for your phone it costs a small sum of money and some people don't like that. However, this really isn't an issue because you can still access the schedule from anywhere online-so it really isn't a con at all.

 
 

Rebecca from The Standard, High Line
Specialty: Hospitality / Travel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Hotschedules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall HotSchedules is a great value application with even better customer service. While there are some hiccups while using the site, on average it is reliable. I recommend for any size business!

Pros

Customer Service
Integration with TimePro
Reports
Graphs

Cons

New Scheduler
Sometimes unreliable/site issues

Advice to Others

Be sure to develop a good relationship with your account rep. This will ensure your issues/concerns are actually heard and resolved.

 
 

Adrienne from Taverna Banfi
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

HotSchedules Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I think HotSchedules is great. In high school, I worked for an independent, family owned restaurant where scheduling was a complete nightmare. We had one physical copy that was frequently not posted until the DAY before the period started, making frustrating for employees to not only show up for their allotted shifts but anticipate scheduled time off and conflicts. This made the work environment extremely difficult and this was reflected in our service and customer satisfaction. Having HotSchedules at the restaurant in which I work now is a complete game-changer. I can see when I need to work, who I work with, and who needs shifts picked up AT LEAST a week in advance, and I can make the most out of my work experience. It is amazing that I don't have to check a physical schedule once -- I just log in from wherever I am!

Pros

I love the ability for Shift Releases and Pick Ups to happen with no hassle; the manager sees when two employees have agreed to switch and then can approve it. Both servers are then notified via text if they so choose and on the software website itself.

Advice to Others

USE IT!

 
 

Rene from Standard Highline
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Hotschedules for the Food & Bev industry is a match made in managerial heaven

Ease-of-use

Functionality

Product Quality

Customer Support

I have been using Hotschedules at my place of work for almost 2 years now. It has helped organize myself and the staff very nicely. Everyone enjoys it especially the staff since that is their major form of communication and with a staff of over 50, it certainly helps!

Pros

easy template, posting is super easy now with the new system.

Cons

Placing shifts as 'house shifts' at the bottom is a little confusing. It goes to the left so you're never sure which day it is meant for. They should just line up under the days of the week.

 
 

Monique from Ginger Monkey
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great Product .. Still Learning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been slowly implementing Hotschedules to our staff over the past two weeks. In learning the back end ( as managers), posting our first schedule(S), and overall use , we have not had many problems. We are really excited about the management logbook and have not even had the chance to delve into the features yet but in quick snippet videos, it seems to have everything we need to stay in close communication with each other and "organized" which is essential. We are also very excited to dive into the analytics that are offered in costs, forecasts, etc.

Pros

Easy to use APP on iPhone and Android!
Multiple back end features
Managers Logbook!
Great REPORTING capabilities!

Cons

Setting up the templates per schedule took a little more time that I would have liked, however the ease of use after the templates were made to copy and paste schedules is pretty great.
A bit pricier than we would have liked to have spent, however I do believe in the long run we will be saving money overall.

 
 

Chris from Princeton Information
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My company (national restaurant chain) switched from an old homemade Excel schedule system to HotSchedules. What a difference it made! We were able to adjust schedules on the fly - which is a huge time saver in the restaurant industry. No more signing off on approvals since a manager could instantly approve changes after reviewing overtime hours. It also has built in analytics to calculate labor costs and efficiently determine where to spend labor dollars.

Pros

Ease of use, web and mobile app interfaces, updated frequently

Cons

Not enough customization on layouts

Advice to Others

I would highly recommend this product for restaurant and hospitality companies.

 
 
 
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Showing 1-20 of 123

Aine from Salty Shamrock

January 2018

January 2018

Excellent product and very good value for money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It makes scheduling and internal communication easy. We find the store log feature very useful for recording daily operations.

Cons

The interface between Focus and Hot Schedules is still problematic. Standard report formats could be more modern.

Review Source: Capterra
 

Rod from Mt. Tam Racquet Club

January 2018

January 2018

Really did not solve our disconnect among our employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If your employees fail to log in or don't interact, your dead in the water...we were hoping this would resolve the scheduling issues and workers exchanging schedules.

Cons

No check in qualities or alert systems as alternative to cell phone number, when you count on the cell phone only, you are limited.

Review Source: Capterra
 


January 2018

January 2018

This program was easy to learn and very user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits that I get from this software are being able to put out a schedule in real time and get it to my employees in an effective way. It also benefits my employees because they are able to use it and make changes to their schedule if needed. The alerts are great!

Pros

What I like most about this software is that you can send your employees messages and post schedules that will go directly to their e-mail and/or text.

Cons

What I like least about this software is that it sometimes will glitch when I'm in the middle of a schedule and then I will have to go back and redo the entire thing.

Review Source: Capterra
 


January 2018

January 2018

It has been a great experience for us and has served its purpose of what we wanted to accomplish.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The main benefit is holding employees accountable. It puts the power in their hands if they need to request off for certain days. Also, if employees need to switch shifts, it allows them to do so without having to involve me (yet it insures the shift is covered).

Pros

It holds employees accountable for days they need to request off and it allows switching of shifts among their peers without having to involve me.

Cons

I wish the system would alert all employees if an employee releases a shift. Currently, we require employees to send a message out to all after releasing a shift.

Review Source: Capterra
 

Kat from AceBounce

January 2018

January 2018

customer friendly, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The program is easy to understand and convenient to imput schedules. The set up is easy to read which is important. It's nice that there is a mobile ability to check things when you're not in the office. It's also nice to be able to send out emails

Cons

One challenge is that it's not easy to find log in if you've lost/forgotten your password. It takes a bit to find the area where you can reset the password

Review Source: Capterra
 

Greg from Malawis Pizza

January 2018

January 2018

Most comprehensive scheduling software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has it all, for a price. They are so close to having everything that a restaurant would need to hire, onboard, schedule, manage shift changes, manager certifications, and communicate to all employees.
We never did integrate, because of the cost, but that would have been awesome to have the comparable metrics.

Cons

Their above store console is antiquated. It¿s not very user friendly and is in need of an update.
We we¿re also closed on Sunday, they can¿t remove Sunday from the scheduling analytics making it kinda weird.

Review Source: Capterra
 

Catherine from Hubbell & Hudson Management LLC

January 2018

January 2018

We absolutely love the recent updates and new product features! Keep it up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scheduling, communication, log book are all easy to use, easy to navigate, well organized, and great products

Cons

I wish we could transfer partners from store to store keeping their existing log in sheets. Having a different log in sheet for each store can be confusing.

Review Source: Capterra
 

Norbert from Jamie's Italian Vienna / Italia J1 GmbH

January 2018

January 2018

It is a nice app, the beginning is not to easy because we have to upgrade and buy some extra

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything available in one feature which is really useful, we can plan, and monitor our labour cost easily, overview the periods, etc. so everything in one app which is the best

Cons

We have to buy some addition app ( Web Clock ) which is not in the base app, we can't connect the Hotschedules to our POS system, so we have to type manually the daily sales for e.g. the schedules upload is a bit longer time what we expected

Review Source: Capterra
 

Andrew from The National Exemplar

January 2018

January 2018

Robust software but hard to use and set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That staff can communicate together and alert a manager when they are in need of Schedule changes. It cuts down on the out of work communication between a manager and a managers and employees.

Cons

The set up of the software seemed to take way too long and was overly complicated to get our staff input into the system. That has led us to significant delays with using the software.

Review Source: Capterra
 

Sara from Sweet Arleens

January 2018

January 2018

The app is not the best quality and not worth the money. I recommend my employees don't purchase it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It helps me to post the schedule and keep a consistent schedule from week to week. Staff is able to see their schedule easily.

Cons

The different reports are not what I am looking for. I need something a little more detailed and user friendly

Review Source: Capterra
 

Daniel from HTS

January 2018

January 2018

Great Product easy to use and manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

able to control employee clock ins and the integration with the pos system. allowing schedule to be inport on the spot
the support staff for a couple of years everything has been great.

Review Source: Capterra
 

Susan from Woodstock Club
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Horrible from the start! Sales person mislead us & we have been trying to cancel & be refunded star

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

Not what it was sold to be. Poor customer service. Poor product. Still waiting on refunds from Citi bank as hot schedules kept promising refund & it never happened.

Review Source: Capterra
 


January 2018

January 2018

I use hotschedules for all of our front and back of the house schedules.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows our staff to receive their schedules without having to call the business.

Pros

My favorite thing about the software is that the staff can see their schedule online, which results in less missed shifts.

Cons

What I like least about the software is the small font and lack of spacing in between the employees and times.

Review Source: Capterra
 

J.R. from Village Tavern & Grill

January 2018

January 2018

Has continually gotten less user friendly for managers and staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to schedule and message staff. However, you have to go to the app to respond or read messages.

Cons

Notifications are hit or miss. Sometimes you get them and sometimes you don¿t. You have to go to app to read messages. You can not respond to texts or emails.

Review Source: Capterra
 

Jack from Toro, Toro, Toro, Inc.

January 2018

January 2018

HotSchedules has changed the game for us. Especially the integration with our POS system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration with our POS (sales and labor reporting), ease of use for managers and employees, wide variety of reporting, writing schedules takes no time at all

Cons

Messaging function (email notifications don't include what the actual message is), no longer have the ability to manually sync new employees from POS

Review Source: Capterra
 

jim from SERG

January 2018

January 2018

lots see a lot of improveents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to navigate and communicate with staff and constant updates that make it easier if I had it my way i would always have the hotschedules available for all staff

Cons

updates and not being able leave photos on the messager, to make easier for people that dont have a phone to use and see the schedule

Review Source: Capterra
 


January 2018

January 2018

Been a HotSchedules user for over 16 years. Love it! Great tool that is always adapting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps us manager the staffing, labor, and communication component with our team.
The add-ons for Training and Checklists is a great help.

Pros

Built for restaurants.
Over the time I have worked with the HotSchedules team they are fully engaged in making this the best product that they can.
The add on tools that they are building help drive our business.
They are true partners.

Review Source: Capterra
 


January 2018

January 2018

It has made scheduling easier, but the user experience could be inproved a bit.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Scheduling is easier once you get through all the set up stages, but administrative and with your staff. And the platform for communication between all staff members is nice to work with.

Pros

I like the accountability for my staff and the ease of managing shifts for a large crew. I also like the ease of managing time off.

Cons

The web page is slow and cluttered and doesn't allow for rapid change and bulk settings like i am used to. Also, lack of personalization to my business is frustrating. We normally did a schedule one month at atime and now are forced to do week by week.

Review Source: Capterra
 

Roland from RSC

January 2018

January 2018

The system did not work with and was not integrated with our pos system as represented and sold

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

not much - there really isn't much I like about it - it was the only one that was supposed to work with our pos and it doesn't

Cons

not as user friendly as other scheduling software I have used - doesn't do everything I'd like it to - doesn't work well with our POS as indicated in sales process - would not buy again

Review Source: Capterra
 

Byron from Bhg

January 2018

January 2018

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scheduling employees is super easy and employees can call in to check their schedules or use the app or web

Cons

Slow at times. Mostly at peak times we schedule like Friday afteermkons. Also the app charges and it should really be free

Review Source: Capterra
 
 
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