IntelliTrack

RATING:

4.1

(16)

About IntelliTrack

IntelliTrack Assets helps businesses maintain and track various assets including technology, furniture, tools, off-site equipment, and more. The platform enables organizations to monitor asset movement, maintenance schedules, assignees and locations via a centralized dashboard in real-time. IntelliTrack Assets comes with reservations functionality, which allows administrators to reserve assets for specific dates or time and manage receiving, issue and return information. The continuous updates feature lets professionals handle on-site and off-site requests via real-time or batch data synchronization. Additionally, users can store information related to maintenance schedules, serial numbers and warranties in a centralized repository for future reference. Intell...
Manage all assets and inventory in one place

IntelliTrack Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

3.5

Most Helpful Reviews for IntelliTrack

1 - 5 of 16 Reviews

Gergana

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

IntelliTrack

We are able to track a large amount and variety of inventory items. We are able to categorize our products and separate them by location. We are able to provide inventory summary and pricing reports to our customers.

PROS

We have been using StratusISRP to track inventory and assets for approx. 4 years now. The cloud-based system allows us access from anywhere and it is easy to use. We were able to customize reports, based on customer's requirements. We like the issue and receipt features,as well as the pick orders options. We are able to create multiple customers, warehouse locations and divisions.

CONS

We are utilizing the cloud based version of the system, not really any complaints.

Vendor Response

Gergana - Thank you for your review! We appreciate the feedback and value your customer feedback. As always, we remain committed to helping you with your inventory control needs. Feel free to contact us if you have any questions or need any assistance. IntelliTrack, Inc. - sales@intellitrack.com

Replied February 2019

Eric

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2017

Decent Value but Lacking Flexibility

Pros: Web Based Convenience Report Editor (Custom Reports) Ease of Use Cons: Hardware 3rd party supplier/ support lack of flexibility Pictures (Size & Export options) Some of my ratings are not to the fault of Intellitrack or their software. Our company is very unique in the types of items that we need inventory services for. Intellitrack has provided us many of the fundamental needs in an inventory software but our unique needs demand a bit more flexibility than what is provided. If you work with boxes and pallets of like items as a standard storage warehouse would, this software will meet your needs. Our company works primarily with trade-show items that come in all shapes and sizes with few duplicates. This presents its own challenges that I believe most inventory software providers would struggle with.

PROS

Web Based Convenience Report Editor (Custom Reports) Ease of Use

CONS

Hardware 3rd party supplier/ support lack of flexibility Pictures (Size & Export options)

Vendor Response

Hi Eric, Thank you for your review! We appreciate the feedback. As always, we remain committed to helping you with your inventory control needs. Feel free to contact us if you have any questions or need any assistance. Regards, IntelliTrack, Inc.

Replied January 2017

Karen

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed November 2019

Disappointing

I have not been very happy with this software. It doesn't meet our needs for an inventory system where good are received and constantly changing in price.

PROS

The company has good customer service, and have always been able to modify the software, for the most part, to meet our needs.

CONS

This is an inventory program, but it does not average costs of items purchase, or offer a FIFO system for the receipt of goods. It is impossible to keep track of costs unless you zero out an item, then change price (if necessary) and receive items in at new cost.

Reasons for switching to IntelliTrack

We wanted a system that was cloud based and that could be used on a WiFi system.

Vendor Response

Thank you for your review! We appreciate and value your customer feedback. Please know that unit cost tracking is a feature that is on our product road map and will be included as a new feature in an upcoming release. As always, we remain committed to helping you with your inventory control needs. Feel free to contact us if you have any questions or need any assistance. IntelliTrack, Inc. - sales@intellitrack.com

Replied November 2019

Tony

Higher Education, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2017

Great product at a good price point

We originally purchased this software to keep track of our students signing out cameras and other production related equipment. We were so impressed with the quality of the software that we have since expanded our use of IntelliTrack Stratus to manage our entire IT asset inventory. Since the expansion we've noticed a considerable savings in time spent hunting down physical assets, and an additional savings from relocating lost inventory and negating the need for replacement of those assets.

PROS

Ease of use, accessibility from anywhere with an internet connection.

CONS

The functionality of some pages does not behave as expected; some of the search boxes will search the entire field while other search boxes need to be entered exactly or no results will be displayed.

Vendor Response

Thanks for your review! We appreciate having you as a customer. If you ever need any assistance, please contact us. Regards, IntelliTrack, Inc.

Replied January 2017

Garrison

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

We do not use it right

PROS

The system is very powerful with a lot of features at your disposal. We so not use is as it is intended though, my company is using it as a asset tracking and inventory system for an office setting. The system is meant to be used in a warehouse setting. The system has a lot of customization, such as the names of all category's on the interface. the costumer service is excellent.

CONS

The interface is a complicated, things are not where you would think they should be.

Vendor Response

Garrison - Thank you for your review! We appreciate the feedback. As always, we remain committed to helping you with your inventory control needs. Feel free to contact us if you have any questions or need any assistance. IntelliTrack, Inc. - sales@intellitrack.com

Replied February 2019