Jazva software


13 reviews(3.5/5)
13 reviews(3.5/5)

Jazva is a cloud-based e-commerce management solution with an array of functionalities for small to midsize B2B and B2C retailers that operate on a variety of online marketplaces and ship their goods from multiple warehouses or fulfillment centers.

Jazva’s e-commerce suite offers a set of features for online sales. The platform’s capabilities cover multi-channel product management, listing management, order fulfillment, FBA (Fulfillment by Amazon), interactive reporting and analytics tools, inventory management and customer relationship management (CRM).

Jazva’s inventory management module offers kitting, bundling and virtual products that can be accommodated for a variety of business requirements. Users are able to customize as many tiers as needed for customer-specific pricing tax and shipping information.

Users can purchase a license for Jazva based on order volume, sales channels and desired features. Jazva is currently available only in the United States.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

13 Reviews of Jazva

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  • TONY from Ink America International, Inc.

    Number of employees: 11-50 employees

    September 2018

    Service Agreement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We spend 4 months trying to get the program working. We paid the set-up and subscription fees and they did not refund our payments. It seems to be a very small software company with not enough capable personnel. They did not follow the signed service agreement.

    Pros

    None, they could not make it to work. We spend a lot of hours and every time they come back with a different excuse.

    Cons

    The program does not interoperate with various third party platforms. Accounting/Finance very weak, inventory control not functioning. No training or set-up as promised.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ryan from Quiver Sports

    Specialty: Retail

    Number of employees: 2-10 employees

    August 2018

    Customer service...lacking...loosing sales...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When it works it integrates all of our sales channels.Potential is there to actually be great...but for the love figure out your own software.

    Cons

    When it doesn't work all of ours sales stop immediately. And their customer support team literally takes 24-48 hours to offer a suggestion and when the suggestion comes it's right out of the knowledge base and has little to do with your problem. I find it annoying that after 4 hours on chat talking with someone that feels like they may have an answer I get the dreaded..."Let me see if a developer can help." 24-48 hours later I get the "try this" notification that has nothing to do with my problem followed by a "Let us know if it doesn't work."

    This review was submitted organically. No incentive was offered
    Review Source
  • Areane from FSPMI

    Specialty: Retail

    Number of employees: 51-200 employees

    May 2018

    Good Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A recommended software for a logistics company that really needing inventory management. It is very easy to use and convenient.

    Cons

    As of now, I didn't expect some issues yet. Just continue the good customer service.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • jonathan from Btrading

    April 2018

    Scam company, features are not what they state! be careful!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    None.!

    Pros

    software itself doesn't even function how they advertise! no PROs.. I thought maybe 1 person in support was ok, but in the end he was used.

    Cons

    They will try NOT TO REFUND YOU! They lie about the full features and restrictions to there features, and forced me out of setup and was never setup complete. Literally nothing worked. They even uploaded my inventory wrong and everything was 999! They said because i placed a column out of place, but they are the ones who sent me the file to input!
    WORST COMPANY IVE DEALT WITH.
    Customer support, not user friendly, not automatic anything, repricing doesn't work, can't update price unless you take 5 extra steps. Can't update listings no matter what! Just pulls it in and tracks inventory. Shipping module is the worst!!! you can't even edit your shipping in bulk, can't remove orders from bulk list. Literally have to go into each order to update shipping or boxes or anything! Can't even view in grid the title of the product! worst module for shipping.
    Technically all they state they do, they do not! Listing to marketplaces?? ohhh way false. If you sell Branded products, no matter what you have to list on the marketplace, there system doesn't list product correclty! You can't even use your own sku,!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Loreto from Market Research

    Specialty: Retail

    Number of employees: 11-50 employees

    April 2018

    Perfect Inventory Management System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good inventory management system especially to those small to mid-size company for it helps to become more accurate when it comes to inventory.

    Cons

    I experienced some logs but of course it is normal for all the systems I have tried. No big issue so far...

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michael from TORNADO HEAVY EQUIPMENT PARTS

    Number of employees: 2-10 employees

    April 2017

    Jazva - Excellent Software - Highly Recommend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Jazva is great software for multi platform selling. It keeps track of all inventory across all channels. Shipping, receiving and invoicing is all done from this one platform. So much easier that balancing 7 different software platforms.

    Pros


    Functional - Integrates easily to Ebay Amazon and other ecommerce venues. Customer Support - They are always quick to answer questions and figure out a solution. Highly improved order process flow. Orders, invoicing and shipping all in one software package. Gone are the days of managing multiple software's (and saves money too.)

    Cons

    Needs Better Customization - Most items works as they should, however there are a few things that should be able to be changed, such as kit items and they way they show on orders. User Friendliness - Some things seem simple on the surface, but are super involved and usually need the help of the support team, which will handle it, but I should be able to change a shipping charge myself and not have to ask support to do it for me.

    Review Source: Capterra
  • Belle from ProductsGo

    Specialty: Consumer Goods

    Number of employees: 11-50 employees

    March 2017

    Logistics made easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are very happy that we found this solution and highly recommend this system for mid-size+ companies.

    Pros

    We like that it's an all inclusive system that allows us to do everything we need to operate in one Warehouse Management System. We can receive, inventory manage, process orders, ship, etc.

    Cons

    There are sometimes small issues but Jazva will always address and fix them within a timely manner. Its normal to have technical problems once in a while for all systems.

  • Dung from AJP Distributors, Inc

    Number of employees: 11-50 employees

    March 2017

    Great Software with Many Features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a great product that gives the user the ability to list items across many platforms from a single software. It is great for managing inventory as well as your personal sales across many channels. Suggestions to the developers are always considered for custom features and help improve the experience and functionality of the software.

    Pros

    This is a great product that gives the user the ability to list items across many platforms from a single software. It is great for managing inventory as well as your personal sales across many channels. Suggestions to the developers are always considered for custom features and help improve the experience and functionality of the software.

    Cons

    Simple use once you get it down but hard to master all of the functions for its full potential with basic FAQs.

    Review Source: Capterra
  • Preston from Function and Form Autolife

    Number of employees: 2-10 employees

    February 2017

    We Cant Live Without It!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Jazva has been great for us. As a small company of under 10 employees, it was advanced enough to handle a company that could easily need 15-20 employees without the system. The cloud/online accessibility for us is major. As a VP of the company I'm always out the office, but I'm always connected to the company. I also am able to bring commerce with our company on the road with Jazva, and no need for external devices. Never know when a sale is possible on the spot, or an inventory check is needed, and i can just pull up the site on my cell phone, log in, and make it happen. But lets talk about what really matters to a smaller, but growing business like ours. THE CUSTOMER SERVICE RELATIONSHIP! We feel we have a partner in Jazva thats big enough to handle our wildest dreams (ok, maybe wildest realities), but also be there for us as a small company growing and learning. The experience feels very custom and tailored to our company. They feel like extended partners of ours, that we might not feel with other companies unless we were spending millions with them. I have no idea where we would be without Jazva, and i honestly do not want to know.

    Review Source: Capterra
  • Steve from Shoreline Handwerks, LLC

    Number of employees: 2-10 employees

    February 2017

    Jazva Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Shoreline Handwerks, LLC is a small business focused on selling a full range of quilting fabrics, quilting notions and supplies. Shoreline has several sales channels including eBay, Amazon, Woo Commerce Web Store and a brick and mortar shop. A vital link, which Jazva fulfills, is the tracking of inventory related transactions including order consolidation, stock management and order shipment across all sales channels. In late 2015 Shoreline initiated a contract to develop a Woo Commerce Web Store. At that time, order consolidation and inventory tracking was accomplished by another vendor who committed their software would integrate with all our sales channels. After many failed attempts the vendor admitted that there was no Woo Commerce integration. Shoreline then undertook a search for a software vendor capable of integrating across its sales channels, which resulted in finding several vendors including Jazva. Much to our surprise no one vendor could provide a complete solution however Jazva did commit to the completion of their product offering to include Woo Commerce. For Shoreline, the migration from a simplistic product set to a very rich and complete application was challenging but Jazva support met that challenge and we are now enjoying the benefits of that effort. While the migration was on-going Jazva completed their build out of the Woo Commerce integration and Shoreline does in fact have integration across all its sales channels. Although Shoreline has yet to use all the functionality of Jazva, the foundation is in place to do so. As Shoreline grows we are sure that Jazva can accommodate that growth with no anticipated issues.

    Pros

    Very rich product set. Very good customer/technical support. Cloud based with minimal down time. Very fast transaction response time.

    Cons

    Report writer not intuitive. Support is on west coast time. No ios based app that can access Jazva functioality.

    Review Source: Capterra
  • Larry from AE

    February 2017

    Recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using Jazva's ecommerce software since 2014. It has helped us automate most of our order processing since we sell auto parts in different marketplaces like Amazon, eBay and Walmart. We also use Jazva to manage inventory and drop shipping. The biggest benefit is that it saves us a lot of time, keeping us organized and fulfilling orders faster. Batch processing, custom bin location management and integrated shipping are also a huge plus. Jazva really went out of their way to customize the shipping part to help us with our specific warehouse needs, like having FedEx trailers. Being out of stock was one of our biggest issues but since using Jazva, we have good control over our inventory levels. We have a lot of sales channels so the inventory sync really helps us avoid overselling and running out of stock.

    Pros

    Flexibility

    Cons

    Requires a good understanding of the logic behind the system

    Review Source: Capterra
  • veronica from soho apparel

    Specialty: Manufacturing

    Number of employees: 2-10 employees

    February 2017

    Good overall

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's ease and fast, Always able to fix any issue we have.

  • Eric from Inovelli

    Number of employees: 2-10 employees

    April 2018

    Quality
    Support
    N/A
    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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