KatanaMRP has really helped me know what to order, and when to order it, as well as plan what comes next in manufacturing. It even lets me add time to tasks in production so I can monetarily make sure employees are being efficient enough for my company to remain profitable. Definitely recommend. I wish I would have found them sooner.

Sometimes the app logs me out and I have to put the information in twice.

For our requirements, set-up and company size the best we could find and test! We will manage inventory/warehouse with 5000+ items, handle products with ingredients & operations, edit quotes, generate sales orders and mark received orders as shipped for automated invoice generation in Quickbooks. The cloud-based concept and the reduced complexity combined with an intuitivbe operatzion makes this SW easy to install and to work with if you have a team in different geographic locatioopns (as we have). Set-up of KATANA is absolutely simple, mostl yself-explanatory and can be done by any "power-user" without need of (expensive) external ERP-consultants.

Handling of inventory, items, products, ingredients, sales orders - all this is handled in a very efficient, clear and easy to use way. Makes the difference compared to many alternative MRP-/ERP-systems. Connector to QuickBooks with automatic trigger for invoices in QB once the products are marked as shipped in KATANA. Connector to Shopify for on-line sale of spare parts. 100% helpful and open minded customer service - very helpful in helping to understand all features and finding the best workflow for specific situations.

There are some functions/features which need improvement, e.g. the customization of documents such as Quotations so every company can generate a set of individual template to serve different areas (machines, spare parts, service,..). 3-5 custom fields for Quotes/Sales Orders/Products would be helpful. Althoug KATANA is intended to be a MRP-system it would be helpful to integrate SERVICE-articles (not only MAKE or BUY articles). This would allow to add a possible service portion to a spare parts quote. Dedicated Delivery Notes (with partial shipments) would be a great feature.

Horrible. MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year was ridiculous. Now we will be implementing a different MRP system. We feel cheated.

It seemed simple. It didn't work as originally sold, but they did improve it throughout the first year.

We THOUGHT it was going to be a good value. But after the first year, they took away functionality and doubled the price!

I tried several different MRPs before settling with Katana. Some were too clunky, others too expensive, complicated and elaborate. I felt a bit like Goldilocks. Katana was just right. Reasonably priced. Integrating with Quickbooks and Shopify was simple and efficient. The set up was fast. I no longer have to duplicate data entry onto multiple systems. This saves me times and I don't lose track of orders or inventory. I especially like the instant chat feature with their customer service reps. I can leave a quick message or screenshot of a problem and within a day or so, I have a response back and my problem resolved. No need to hire an expensive consultant, anyone could set up Katana and run it.

Very simple user-interface Was able to set it up quickly and efficiently Continual feature upgrades Simple integration with Shopify & QuickBooks Very responsive customer service Detailed, but not overwhelming

The upload from Excel was clunky and not helpful. It was faster to just enter in the data directly. There are features I look forward to having but that are not currently available. I know their team will be releasing them in the next year.

Katana has been extremely responsive with receiving feedback on the product and working in product improvements based on that feedback. There have already been multiple issues I had with the product early on that they have reacted to feedback on and implemented changes. Great customer service.

I love the value. We were stuck using excel to manage our inventory for a long time because there were no affordable options until Katana came along. I am able to maintain accurate stock levels much more easily now.

There are a few minor inconveniences that are small time wasters. One example is not being able to shift/ctrl click multiple items and drag them around as a group when reorganizing priority rank of manufacturing orders. Since we have multilevel subassemblies I spend more time dragging around manufacturing orders to organize the order I want them completed in and I could save some time if I could drag items around as a group.