Lightspeed Retail vs SkuVault

RATING:

4.1

(963)

Lightspeed Retail has 963 reviews and a rating of 4.06 / 5 stars vs SkuVault which has 56 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (963)
4.2 (56)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 8, 2024
March 13, 2024
Pros/Cons
  • Pros

  • I really appreciate the seamless integration between the POS and the eCommerce.
  • You can read all about the features and I could tell you everything that we love or you can just be smart like we were and just try it.
  • Cons

  • The only negative would be, I live in Newfoundland, we have lots of storms and the power goes out frequently. I do sometimes have to call after outages to sync my ipad with my receipt printer.
  • It takes seconds really. It also could be me not knowing how to use my computer - I did mention how bad I am.
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  • Pros

  • Its extremely easy to use, user friendly interface means training even for new staff is very quick.
  • Integration has made this process 100% automatable. Also, the ability to push inventory quantities for kits and non kitted items was huge reason for switching to SKU Vault.
  • Cons

  • They advertise support with accounting software, but the accounting side is VERY limited - does not take into consideration discounts, tax, or shipping so this is really useless.
  • The cost is very high and ongoing, the increases for additional users are too high in my opinion also, which does have a negative effect on business as the cost scales quickly for having more users.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos