About Linnworks

One Platform. Total Commerce Control.

Linnworks is a leading commerce automation platform that works with the world’s major marketplaces and selling channels.

Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.

Linnworks enables businesses to manage their multichannel inventory, orders and fulfillment from a centralized platform and provides deep insights across sales channels and operations.

As both Amazon and eBay’s largest European commerce partner, Linnworks processes $8bn+ GMV each year globally, and serves some of the world’s biggest brands.


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

21 Reviews of Linnworks

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(3)

3

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

November 2021

Tom from DURABLE UK Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Business Supplies and Equipment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

The perfect tool to help manage your multi-channel systems

Pros

I love the user interface and how it is so quick and easy to not only manage your product data and key information but also how it integrates with just about every major piece of software at the press of a button

Cons

The lack of SAP integration forces us to not use linnworks in its full capacity

Reasons for Choosing Linnworks

Cost was a big deciding factor but the Linnworks support we receive is second to none and any issues we have are either fixed or options are given to us to get third party developers involved

Response from Linnworks

Replied December 2021

Hi Tom, Thanks for the positive review! We love hearing how our software has enabled you to manage multiple sales channels with ease. I'll make sure to pass on your kind words to the support team, they will really appreciate it. Thanks again. Lucy Allen, Product Marketing Manager

February 2018

Klaas from Linnworks / Linn Systems Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

March 2016

Ian from JMD Online Ltd

Industry: Retail

Time Used: Less than 2 years


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

March 2016

Great product a a great price. Just what you need.

Pros

Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting. e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things

Cons

Some of the documentation does need updating, and a bit more input into their forums would be good.

August 2019

Amir from Fusion Technology Ltd.

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Good all round option

Overall an very good system especially when you take into account the cost of it compared to other systems. Does a lot but could still do thing better while providing important business task within the system.

Pros

- Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices

Cons

- System looks a little old - Can sometimes not works as you need - Feel like some processes could be simplified - poor reporting and unable to link to accounts well or without paying more

Reasons for Switching to Linnworks

Cloud Commerce Pro was a poor system and they could not match anything they promised.

February 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2018

It allowed us to sync our bigcommerce stock with our Amazon...

Pros

It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..

Cons

Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times.. It wasn't so bad once you worked out what does what... But for a new user it's pretty nasty!