About Linnworks

Linnworks by Linn Systems is a cloud-based order and inventory management solution designed for item-based businesses and retailers. It features deep shipping and order management capabilities along with standard inventory management functions. Users can also monitor their stock across all channels.

Unique to Linnworks is its open API, allowing users to customize the system’s features to suit their needs. The solution integrates with e-commerce sites, such as eBay, Amazon and Bigcommerce, in addition to shipping outfits such as UPS, FedEx, USPS and Royal Mail. With its bulk-listing tool, users can update product information across all channels without having to perform double entry. The solution also features support for users who are shipping goods to ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

12 Reviews of Linnworks

Average User Ratings

Overall

3.88 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(1)

1

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

February 2018

Klaas from Linnworks / Linn Systems Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

March 2016

Ian from JMD Online Ltd

Industry: Retail

Time Used: Less than 2 years


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

March 2016

Great product a a great price. Just what you need.

Pros

Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting. e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things

Cons

Some of the documentation does need updating, and a bit more input into their forums would be good.

August 2019

Amir from Fusion Technology Ltd.

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Good all round option

Overall an very good system especially when you take into account the cost of it compared to other systems. Does a lot but could still do thing better while providing important business task within the system.

Pros

- Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices

Cons

- System looks a little old - Can sometimes not works as you need - Feel like some processes could be simplified - poor reporting and unable to link to accounts well or without paying more

February 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2018

It allowed us to sync our bigcommerce stock with our Amazon...

Pros

It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..

Cons

Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times.. It wasn't so bad once you worked out what does what... But for a new user it's pretty nasty!

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Great all around software but is lacking in a few key areas

Overall experience is OK and the application proves to be very capable. But is lacking in the documentation area. I find that its much easier to reach out to support to get the necessary information.

Pros

Generally easy to use. 24 hour support. A lot of value for the cost

Cons

Lacking in a few key areas and often find that you need to jump through hoops to accomplish a simple task.