Linnworks Software


 

Linnworks by Linn Systems is a cloud-based order and inventory management solution designed for item-based businesses and retailers. It features deep shipping and order management capabilities along with standard inventory management functions. Users can also monitor their stock across all channels.

Unique to Linnworks is its open API, allowing users to customize the system’s features to suit their needs. The solution integrates with e-commerce sites, such as eBay, Amazon and Bigcommerce, in addition to shipping outfits such as UPS, FedEx, USPS and Royal Mail. With its bulk-listing tool, users can update product information across all channels without having to perform double entry. The solution also features support for users who are shipping goods to international locations, with customizable shipping labels and currency conversions.

Linnworks is available as a monthly subscription priced at different tiers based on the number of users.

 

Linnworks - Documentation
 
  • Linnworks - Documentation
    Documentation
  • Linnworks - Inventory linking
    Inventory linking
  • Linnworks - Order management
    Order management
  • Linnworks - Processed orders
    Processed orders
  • Linnworks - Product description import
    Product description import
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

7 Reviews of Linnworks

 

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Software Advice Reviews (4)
More Reviews (3)

Showing 1-4 of 4

Nate from Cleveland Furniture Factory Outlet
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Good company, Bad Experience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Linnworks offers a good platform to control certain processes and marketplaces without an exceptional amount of hassle.

Cons

Trouble is, the software is not extremely user-friendly, and sometimes the bulkiness is hard to deal with. Our company switched to an alternative company as a result.

Review Source
 
 

Patrick from Cleveland Furniture Factory Outlet
Specialty: Retail

August 2016

August 2016

Great software with a few issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Linnworks has some advanced functionality to make ecommerce much more automated and less time consuming such as scheduled imports and exports of CSV files. You can set up the software to automatically pull inventory data from a file every day, every week, etc. as well as exporting order data to a file on a set schedule. It integrates with many popular ecommerce marketplaces to allow companies to expand their reach.

Likes Least

Linn Systems seems to be switching their software from a program that was installed on the user's computer to a cloud-based system, and they haven't quite gotten all of the kinks worked out of the cloud-based version. There are some bugs that negate some of the software's great functionality, and the system just doesn't seem to be quite finished. Also, support is decent but not the best I've experienced.

Recommendations

Make sure to take advantage of the free trial and thoroughly test the software before you make a decision. Checking out all the alternatives is a great idea to make sure you get the features you need without paying extra for ones that you don't.

 
 

Ian from JMD Online Ltd
Specialty: Retail

March 2016

March 2016

Great product a a great price. Just what you need.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting.

e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things

Likes Least

Some of the documentation does need updating, and a bit more input into their forums would be good.

Recommendations

Give it a try (for free) and ask questions on their facebook page and on their own forum. There are a lot of helpful Linnworks users out there that will give you there own experiences.

 
 

Gareth from Navitech ltd
Specialty: Retail

November 2015

November 2015

Good value and good products but standards are slipping

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The best part about linnworks is the value compared to other e-tail software's out there.

Likes Least

I dont like the fact that if you need change things are taking longer and longer such as integration with channels or bugs within the software

Recommendations

My recommendations is to meet face to face before signing up and really underline what support you are getting and what is feasible to ask for and have a regular contact to follow up any tickets created

 
 
 
Showing 1-3 of 3


February 2018

February 2018

It allowed us to sync our bigcommerce stock with our Amazon...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..

Cons

Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times.. It wasn't so bad once you worked out what does what... But for a new user it's pretty nasty!

Review Source: Capterra
 

Eliah from -

June 2015

June 2015

Great Solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great tool for anyone looking to automate their e-commerce business.
I have used many solutions out there but was not satisfied with my experience. Their platform has been working great for me. They manage my orders, control/update my inventory, provide direct supplier integration feeds and work with my Amazon FBA account. They also connect with my shipping couriers which allows me to create/print my shipping labels. I no longer have to remember all my log ins for my Marketplaces/couriers, etc.
I have about 50,000 sku's in my inventory which was frustrating to get loaded in to the system but the tech support was able to make a little bit easier for me. This was the most difficult part for me because of my inventory size but overall I would have to give this solution 5 stars.

Review Source: Capterra
 

Klaas from Linnworks / Linn Systems Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp