--- title: "Adobe Commerce Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Adobe Commerce. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Adobe Commerce is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/magento-commerce-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / [Adobe Commerce](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/) / Adobe Commerce Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/alternatives/) # Adobe Commerce User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 662 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4/5 - Value for money: 4.1/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 329 reviews (50%) - 4 stars: 247 reviews (37%) - 3 stars: 72 reviews (11%) - 2 stars: 8 reviews (1%) - 1 star: 6 reviews (1%) ### Most mentioned pros - It’s a powerful and feature-rich platform that supports growth and customization, though it requires time, resources, and expertise to use effectively. - You can freely customise the checkout, product pages, and backend workflow exactly to your need with no limit. - Highly versatile and customizable, Adobe Commerce lets you tailor every aspect of your store’s design and logic. ### Most mentioned cons - It also has conflicts with third party plug-ins. - The biggest downside is the complexity and cost. - Maintenance is heavy, updates can cause issues, and running it smoothly often demands strong technical expertise. ## Adobe Commerce customer reviews Showing reviews 1-25 of 662 (page 1). ### Magento Good Platform To Design And Develop Website Easily - Overall rating: 5/5 - Reviewer: Ansh R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Magento is the oldest platform for a business website. Before Magento, we were using WordPress for website development but after getting some hacking issues in WordPress we used Magento for our client business. It is easy to use and manage user management in its admin panel. In magneto, we can work on a product catalog to manage product content, configuration. Magento provides complete sale detail about business products and analysis business growth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Magento is the best solution to design a website quickly. It is a secure and customization eCommerce template to set up products details, Prices, Image. We can add multiple products according to business requirements. It provides a lot of templates design to change website design and functionality. If you need to create pages and posts we can work with the admin panel and complete tasks easily. No hard coding is required for website development. Admin panel of Magento is user-friendly easily set up meta tags, robots, and other digital marketing tasks. It is good for business and we can create large websites. #### Cons In the old Magento version, we face lots of customization issues but in the current version of Magento 2.4 we can easily set up products and SEO tasks. #### Reasons for choosing Adobe Commerce Magento is secure and manage heavy website. In WordPress if you create large website then it takes load to open. --- ### Magento 2.0 Review - Overall rating: 5/5 - Reviewer: Amiel S. - Verified reviewer: Yes - Industry: Tobacco - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination... #### Cons Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project. #### Reasons for choosing Adobe Commerce The rest of the products we compared did not offer the deep level of customization we were looking for. #### Reasons for switching to Adobe Commerce Our old system was deprecated, the software updates were really hard to apply. PCI compliance was hard to pass because of the old software and plug ins. --- ### If you wanted to have a website, use Magento - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Incredible, very fast on working for web content and its SEO needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros In term of user experience, Magento is the best. Every direction on Magento dashboard was very clear and you can even explore by yourself. Support SEO for your content, easily manage your product inventories, etc. #### Cons Even though Magento is user friendly enough, however I think they can improve their interface so it can be more modern look --- ### Great platform with some complexity - Overall rating: 5/5 - Reviewer: Ashish A. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros One of the most favored features of Adobe Commerce is its flexibility and customization capabilities. Our Company's IT team appreciate the platform’s ability to create unique and engaging shopping experiences tailored to our specific business needs. #### Cons integrating the platform with certain external systems can present hurdles, potentially complicating the initial learning curve for users. #### Reasons for switching to Adobe Commerce It was a company decision due to cost difference. --- ### Greater security, stability and customizations - Overall rating: 5/5 - Reviewer: Greice E. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered My experience, with a customized products website, is the best possible, after everything installed I never had any problems with updates or conflicts. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros MAGENTO provides a system that is the most customizable, stable and secure. Integrating it with your add-ons is easy and hassle-free. Of course, to have it all, you need a robust hosting that is consistent with the system. #### Cons Because it is more robust and requires a higher quality hosting, we also have a more exclusive product without the appearance of sites made on other systems that are all similar. #### Reasons for switching to Adobe Commerce Greater security in finalizations and payments. --- ### My Magento Review - Overall rating: 4/5 - Reviewer: Fabian D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility. #### Cons I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed. #### Reasons for choosing Adobe Commerce Magento was cost effective versus shopify yet provided great functionality. #### Reasons for switching to Adobe Commerce I needed a more professional and intuitive platform which allowed multiple integrations with third party products. --- ### Adobe Commerce is one of the main ecommerce platforms in the world - Overall rating: 4/5 - Reviewer: Daniel K. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Adobe Commerce it's a very detailed, very ecommerce focused piece of software. It has many features other solutions lack #### Cons It can be too complex for small and medium business. It takes a very skilled team to work it properly. It's expensive. #### Reasons for choosing Adobe Commerce Most solid option, very detailed set of features, marketplace with extensions --- ### Comprehensive and powerful e-commerce software - Overall rating: 5/5 - Reviewer: Ryan M. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered We've been using Magento for our company website for over 4 years. It allows us to easily showcase hundreds of products, while making it easy to update and maintain. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros It is packed with features. I have used it for years and I still don't know all of it's capabilities. If you're looking to do anything with an ecommerce site, then magento can deliver. There are numerous free and paid extensions to expand the capabilities. It's very easy to code, so hiring a programmer for custom work is cheap and easy as well. #### Cons The learning curve is moderately steep, but it's nothing insurmountable. It just takes some practice and patience. #### Reasons for choosing Adobe Commerce Easier customization, better security, more features, more robust --- ### Powerful but expensive - Overall rating: 4/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a very powerful tool. However it is expensive and sometimes you do need a dedicated in-house developers team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can freely customise the checkout, product pages, and backend workflow exactly to your need with no limit. It can also handle complicated and massive catalog and not choke on the data. #### Cons Upgrade needs working. Every time it upgrades, there is a big risk of my website being down. It also has conflicts with third party plug-ins. The hidden costs of maintenance is also another pain, even though the licensing fee is free. Sometime you have to pay a specialised Magento agencies for complex maintenance tasks. --- ### Great tool, but you need a developer - Overall rating: 4/5 - Reviewer: Grady H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Clever piece of software that requires deep technical understanding to manipulate it but can be used to manage site day to day. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Flexibility to adapt the software to so almost what ever you want. Allowing integrations and features otherwise not available. #### Cons You need a development team competent with adobe commerce to program and maintain the site for you regularly. --- ### Community version is the only affordable option for a small business - Overall rating: 5/5 - Reviewer: Rhiannon N. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such. There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 5/5 #### Pros Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module. Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years. Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.) The Magento dev community is strong and there is a lot of support online for newbies like me who have questions. #### Cons The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts. The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work. With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers. #### Reasons for choosing Adobe Commerce Magento has far more functions, features and options out of the box than anything else. The database is robust and the system has been around long enough to know it’s not going to close shop any time soon. #### Reasons for switching to Adobe Commerce Shopify support was absolutely terrible and literally left me in tears by how I was treated by the support agent, who refused to hand me off to someone else. The only way to get the site to function as I needed it to was to throw thousands of dollars every month at various subscription based modules. They really nickel and dime their clients. Thankfully, Many of the features I need it came automatically with Magento community edition. --- ### Business beyond usual - Overall rating: 5/5 - Reviewer: Adewale S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, i would say that Adobe Vommerce works very well for me in setting up my platform and every day to day change for my work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Adobe commerce is very easy to use and gove good value for mone. Most times when i need some help, their customer support system works fine and i find it easy to navigate complex issues. #### Cons I think this is an issue with the device i was using ebfore now. But the pace of optimization for Adobe Commerce is high so i could help buy had to change my device as upgrading the latest versions wasnt possible anymore. --- ### I like adobe commerce - Overall rating: 5/5 - Reviewer: Marian V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This platform is very powerful, at the beginning is hard to understand but you can learn in the process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I appreciate Adobe Commerce for its flexibility and scalability. It allows businesses to customize their online stores extensively, tailoring them to specific needs and branding requirements. #### Cons The prices are too high, but it’s great quality. Also it’s hard to understand at the beginning. --- ### Great to grow your business - Overall rating: 5/5 - Reviewer: Aleksandra F. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It's a very good tool to have, it has a learning curve but just like any app or software, but it allows to grow easily and everything you need is in one place. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and straight to the point allows businesses to grow without switching platforms #### Cons The platform is difficult to set up, especially for non-developers and beginners and there is a learning curve on how to use it. --- ### Easy to navigate - Overall rating: 5/5 - Reviewer: ann T K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to navigate. Good tool for companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. Easy to use. you can get the date needed. #### Cons Can be time consuming to obtain data and may cause frustration. --- ### Adobe Commerce: The best way to customize your e-commerce - Overall rating: 5/5 - Reviewer: Israel P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Recomended #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am surprised by how online stores can hire these services to sell products or services and provide a seamless shopping experience for customers. #### Cons Since the e-commerce landscape is constantly evolving, I think that the design can be less simplistic. --- ### If you build it they will come really should be if you build on here you're stuck! - Overall rating: 3/5 - Reviewer: Frederick U. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros the ability to display and manipulate graphics is second to none. #### Cons We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project. --- ### Flexible and Administration Ease - Overall rating: 4/5 - Reviewer: Stephanie G. - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Enterprise and dealing with the development company that supported us was terrible but community and a local developer has been great. We didn't have the budget for the big version but were sold into it by the developer when the community version was more appropriate. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We are a small family business and reliant (for many things) on our ability to manage the back end of our site. Neither of us have a background in building sites, managing integration, etc. but we have been able to get very comfortable with the back end of the site. For a novice or inexperienced person, I was surprised that I could pick it up quickly. We use the community version which has been critical to controlling costs. At that same time, we haven't sacrificed functionality in that there are some incredible plug-ins that ultimately replaced the Enterprise functionality (which we moved away from because of the annual price tag). We also work with a small development company locally who manage the set up of the plug-ins (but quite honestly it seems fairly straightforward). As the site "breaks" (for lack of a better word), we have our developer do it. #### Cons It's possible that it is far more plug and play than I realize for plug-ins but would love to see something user friendly created. There used to be some version of Magento that I think was discontinued but you almost need something for smaller companies that gives them the sophistication of the community edition but potentially managed by Magento. In the next few years, we need to make a decision to stay on Magento or move and Shopify has a managed version that is very intriguing. Our computers are using it and Big Commerce and they look every bit as sophisticated on the front end as we do but we are reliant on a separate developer who could move on or go out of business. A stable subscription based product for larger small businesses would be great. --- ### Magento Among the Best for eCommerce - Overall rating: 5/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Overall, I have been very satisfied with Magento Commerce. It did take some getting use to, and now that there are some other competitors in the market, I'd say that Magento has passed my expectations and I would consider Magento as a top competitor for eCommerce. Definitely watch a few tutorials to get an idea about the initial setup, and give Magento Commerce a try. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Magento is incredibly flexible, it allows you to start with a framework that has the function to develop an eCommerce platform / store just how you'd want it. There are numerous add-ons that intergrate effectively making it somewhat of an easy plug and play. Considering that I was working on one platform to run several micro-niche stores, it works extremelly well. There's a lot to learn, but it's a superb platform for eCommerce. #### Cons Just like any business, there will be some investments to make in order to get the eCommerce platform to perform the way you want it to, however, there's a steep learning curve at least from my experience. I had to read and watch a lot of tutorials to get the websites where I wanted them to be but it was also educational since this was the first time I was setting up multi-stores. It was a rather complex procedure, and I had to rely on Magento experts at times to help with the development of the site. #### Reasons for choosing Adobe Commerce At the time, I wanted a reliable eCommerce platform that catered to multi niche stores and it didn't disappoint! --- ### Only committed Adobe users should buy this software - Overall rating: 3/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Magento has tons of features A huge amount of apps to purchase Many qualified developers to contract with Standard features like page builders now come with it Rock-solid security #### Cons Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide. #### Reasons for choosing Adobe Commerce We originally chose Magento for its power, but the power:cost ratio is terrible. We'll be using BigCommerce from now on, finally switching over early next year. Projected cost savings is over $100k per year and revenue increase should be $1M or more. --- ### Magento : Perfect eCommerce platform - Overall rating: 5/5 - Reviewer: Oshan M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. More than just an ordinary eCommerce platform which is efficient and effective . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Magento is suitable for any business group whether it is a small or large business and its admin dashboard will provide a perfect overview of the business.We can use free and paid plugins as our requirements.It is a Responsive eCommerce platform which can runs on any mobile or computer devices and also Highly customizable and developer friendly CMS platform.Enriched with important features and functionalities to provide everything in a one platform. Magento is capable for integrations such as payment gateways and able to set up currency and languages depend on the location. #### Cons I'm using magento 2.2 . The main con according to me is, when i need to edit the content of a page it will give us only a small size text area(text box) which is difficult to work with using mouse scroll and also If we are having large number of products website may slow with its performance. Developer skills are required if we want to customize the platform. --- ### Industrial performance on an open source platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Incredible way to leverage the power of e-commerce on the internet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Magento proves time and time again to be scalable beyond any other e-commerce platform that I've tried. With millions of plugins and plenty of developers working freelance worldwide, we've never hit a problem that can't be solved with an inexpensive plugin or a few hours of third-party development costs. We've put through tens of millions of pounds of transactions throughout the years and the ability of the websites to handle peaks and troughs of traffic are unparalleled. #### Cons The software needs a true developer to customise it's functionality. If you wish to do something that is not handled by a plugin, the process of specifying and developing a custom function takes more involvement than on other platforms. Magento provides a bulletproof solution for enterprises where a member of staff can be tasked with the daily running of the site, it's not a "fire and Forget" solution by any stretch of the imagination. --- ### To create a professional ecommerce platform - Overall rating: 4/5 - Reviewer: Ouattara B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I loved working on Adobe Commerce, but it's good to point out that it's a service aimed at professionals, so it would be better to entrust it to an agency for optimal results. I used it with Adobe Analytics; it allowed me to have advanced statistics and boost my productivity #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Since Adobe Commerce has taken over Magento, we must admit that there have been many improvements, and this is to be congratulated. Backend design is much more simplified, especially the drag and drop, no need to get confused in the source codes, the integration of AI for site optimization, and increased turnover, are among other tools that facilitate the use of Adobe Commerce. Adobe has brought the professional touch that we recognize. I love the page builder. It's good to point out that it's quite light and mobile-friendly, so SEO optimized. I'm just going to recommend it; you won't be disappointed #### Cons No particular problem was encountered during my useIt is not free --- ### The best E-commerce Platform for Website - Overall rating: 5/5 - Reviewer: Abid S. - Verified reviewer: Yes - Industry: Banking - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Magento is really awesome and good. Because I have developed a number of websites for my users using the Magento. My customers really like the themes and templates of Magento. I really like the payment gateways which I can add on my website using the Magento. No doubt, the process of adding the product on the websites is really easy and simple. I always use some external extensions for different e-commerce purposes. In short, I am really satisfied with Magento and I really love and like this unique e-commerce shopping platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Magento commerce allows you to build stunning and professional e-commerce websites. You can increase your online shopping experience. The dashboard is really simple and incredible, where you can easily add products with different content like a description of the product and images of the product. You can see order and customer details in such a simple way. Magento Marketplace is the platform where you can get professional extensions for your Magento commerce website. These modules can improve your online store business and can give a unique and professional look to your website. #### Cons No doubt, Magento is the best e-commerce platform which is very best for the beginners and also for the advanced users. Selling products online now very easy with Magento. I don't think so there is any negative point in Magento. Because all options are really incredible and fabulous for the e-commerce business users ans also for the customers. --- ### It was easy to transition from WordPress to Magento for a large e-commerce site - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ability to successfully handle business with various types of customers for a business that does both b2c and b2b. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used to think that WordPress was the best CMS available. However, once I started working for a company with complex e-commerce needs, I soon realized that WordPress just wouldn't do the job. What I enjoy about Magento is its ability to handle complex systems, and it's ability to integrate with various systems and plugins. Our business is both b2c and b2b, and I'm amazed at Magento's ability to handle our different types of customers. #### Cons At first I felt like the interface was a little clunky. It was not as clean of an interface as I was used to with WordPress. At first it can be a little overwhelming to navigate, but it doesn't take too long for the interface to become second nature. Also, there are a few work arounds that are needed here-and-there. For example, it's easier to copy and paste html code into a text editor instead of editing it within Magento. And sometimes there is a "save and continue" button that doesn't make much sense, as it redirects you to another page as soon as you save your work. But you get used to all of this pretty quickly. ## More reviews [Next reviews](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/reviews/?page=2) --- Adobe Commerce Reviews, Pros and Cons - 2026 Software Advice