--- title: "Order Time Inventory Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Order Time Inventory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Order Time Inventory is a good fit for you!" source_url: "https://www.softwareadvice.com/inventory-management/numbercruncher-order-time-inventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / [Order Time Inventory](https://www.softwareadvice.com/inventory-management/numbercruncher-order-time-inventory-profile/) / Order Time Inventory Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/inventory-management/numbercruncher-order-time-inventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/inventory-management/numbercruncher-order-time-inventory-profile/alternatives/) # Order Time Inventory User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 57 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 52 reviews (91%) - 4 stars: 3 reviews (5%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. - OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. - Order Time Inventory is accurate in recording stock, and there are functional warehouse managing solutions. ### Most mentioned cons - Learning curve was steep, but we had never managed inventory before so we were starting from scratch. - We don't really like the limited ways of creating forms. - If I were to point out a con, it would be the user interface. Until you learn where everything is, many of the "lists" you need aren't in the most intuitive places. ## Order Time Inventory customer reviews Showing reviews 1-25 of 57 (page 1). ### Hands down easiest customizable program ever! - Overall rating: 5/5 - Reviewer: Amber M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered My experience with this program has been a great one. If your looking for a program in which you need it to do what your business can't find in other programs, this is it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is the best system out there if you need a system to do what other programs won't do. The team of experts will work with you until it's perfect! #### Cons The thing I liked least about the program is that some of the tutorials on the help page aren't very helpful because they don't have ever area covered as to each problem that can possibly arise. That being said, no program has a resolution for ever problem if that problem has never surfaced before. However, the Order Time team of experts are always there to figure out how to fix it! #### Reasons for choosing Order Time Inventory Fishbowl was very expensive and was way too complicated for our needs. --- ### Feature Rich, Flexible, with Outstanding Support - Overall rating: 5/5 - Reviewer: Gail K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Our business provides merchandise and event services to other companies, and while we have a very good system for placing purchase orders with vendors, we did not have a sales tracking system that could keep track of orders from start to finish. OrderTime makes it possible for us to track purchases from the beginning placement of the order by the customer to the delivery of the product to that customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about this software is the support behind it. Not only does it have extensive features to help with order taking, generating purchase orders, and tracking orders, but when something is missing or goes wrong, their support is responsive and fast. When we first tested OrderTime, we found that our accounting system was not receiving cross reference information for billing and invoicing purposes to track which orders pertained to the bills and invoices. OrderTime jumped on the problem immediately, worked closely with us to understand the problem, and then fixed the issue even before our trial period ended. This is a company that is able to respond quickly to customer service issues - something you do not see from many software companies. #### Cons This is a minor issue, but I would have liked to see more detailed reporting of the changes made during synchronization with our accounting software. #### Reasons for choosing Order Time Inventory OrderTime had many more features and was more reasonably priced for small businesses. In addition, their quick response to our inquiries during our trial period sealed the deal. This is a great company who wants to be sure their product meets their customer's needs. --- ### Order Time Inventory is very functional! - Overall rating: 3/5 - Reviewer: Michael Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a trial,I found it to be good option for inventory management,it was a pleasant experience using it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Great and very easy synchronization with Quick Books!! It is very good at managing all other aspects of Inventory systems, especially inventory tracking! #### Cons I've not had much to dislike really,I used it for trial and I found it to be very functional,not great but it does the job decently!! --- ### Try It--We're So Glad We Did! - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Great product with an absolutely amazing level of customer support. These guys will do what it takes to make you successful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's hard to narrow down to a list all of the features that we use--and we haven't found the sum of them yet. Every day you'll hear our team exclaim, "Oh, wow!" out loud as they find new ways that Order Time has built in to support our operation. It is clearly designed by a somewhat OCD genius in inventory management who will stop at nothing to include every conceivable order- and inventory-management feature you could want. #### Cons Label printing could be a bit better but it is an area of active work. Unlike other vendors whose technical support staff is outsourced to one country and the development to another, the staff of Order Time is right here in the US and any issues communicated to the technical support staff are relayed directly to the development staff. Answers to upgrade and development questions are usually only a day or two away. #### Reasons for switching to Order Time Inventory After an extended and in-depth discovery period searching a half-dozen providers, we moved forward with the one who seemed to best meet our requirements. After spending almost six months aggressively pursuing go-live it was clear that, despite the best efforts of both sides, that product was not going to work for us. At that point we dug deeper for another solution and found Order Time. Thankfully, we were able to recover much of the effort made toward the original vendor by export/import. With their support, go-live happened in less than a month. Bonus: Order Time was less expensive. Our entire staff couldn't be happier. --- ### OrderTime Is The Solution You're Looking For - Overall rating: 5/5 - Reviewer: Ryan B. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered After researching for several months, our company migrated to OrderTime in Q1 of 2022. We had previously looked into several different options that reportedly work with QBO. The problem was, it’s not until you actually start using these programs that you find out how poorly they work with QBO. We had also taken a look at a multitude of stand-alone ERPs (which we almost moved forward with). Toward the end of our research, one of our consultants recommended that we check out OrderTime. After setting up a demo and a couple of consultations, we decided to move forward with OT and we’ve now been happily using it ever since. In my opinion, OrderTime is THE solution to go with if you’re using QuickBooks. Their support team is amazing, and they actually listen when you suggest something (unlike QB support that we've all dealt with)!! The OT support team truly adds a tremendous amount of value to what you get. Of the 15+ different solutions that we looked into, nobody had the type of support that OrderTime has. Nobody. It doesn’t matter what features a program claims they have, if they don’t provide quality responsive support, I don’t want it. The reality is, that every business will use this type of software in a slightly different way, and having a quality support team available to assist you with learning how to make the software fit your needs is vital to your success. Let OrderTime help you take your business to the next level!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Between the support and feature-set, this product is the solution to inventory and order management when working with QuickBooks. #### Cons If I were to point out a con, it would be the user interface. Until you learn where everything is, many of the "lists" you need aren't in the most intuitive places. That said, they are constantly improving it, and I have no doubt that it will continue to improve with time. --- ### All you need in an Inventory Management Solution - Overall rating: 5/5 - Reviewer: Corrinna M. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered The support from day one of trialing a Demo of Ordertime has been fantastic, we felt that every obstacle we had, the team found a resolution. 6 months in, we find it easy to navigate, which is always a challenge when moving from software you have used for 20 years, but now we are all very comfortable. Customising reports is easy and you can get most of what you need easily. The ability to integrate is fantastic and we feel like we can grow into the future with Ordertime. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with other software is a huge plus for our company, we integrated Ordertime with Quickbooks accounting and a be-spoke app we use in manufacturing. The team of developers worked closely with us to make sure this was all working perfectly. Every obstacle as been overcome.I also like the progressive nature of the company, and their continued updating of features and possibilities. #### Cons The printing add on - it is extremely difficult to format labels for printing, we barcode and lot track product, and there is no sense to the formatting rules, it was quite frustrating, it is also not very user friendly.Understanding integration errors is tricky in the beginning, what the errors actually mean, again when using a while, you get used to this and learn quickly. #### Reasons for choosing Order Time Inventory They were able to meet all our Inventory needs and work with API integrations, whereas the other products were not able to meet our list of requirements. Been in manufacturing, our process is not straight forward, so we found Ordertime the best fit. #### Reasons for switching to Order Time Inventory We wanted to go cloud based with everything and we wanted to work with a company that was progressive. --- ### Essential software for my business - Overall rating: 5/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered OrderTime has completely changed the way I manage the orders from my clients and to my suppliers. With business growth, the need for some inventory management software was completely essential for me. Prior to using OrderTime, I was loosing my time and my mind trying to manage the backorders and everything in Quickbook and Excel. With OrderTime, it's now so easy and makes me save so much time and headaches. We can edit the status of all the orders, we can link the clients backorders to the orders we place to our supplier, we can do assemblies or kits to bundle products together. And the great thing is that Order Time integrates with my Bigcommerce website and with Quickbook, which makes my bookkeeping much easier. Finally, the team behind the software is extremely responsive and helpful. I've been using OrderTime for one year now and will continue using it for as long as the software and my business exists, it's now at the center of my workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Order time is that I am able to link together customer backorders to the order I place to my suppliers. This allows me to easily manage all the orders and do follow-ups with my customers and suppliers. I also like that it integrates with my website (Bigcommerce) and with Quickbook online. Also, I love the fact that the team really listen to our feature requests and implements them to make our lives easier! #### Cons There was a few quirks with the bigcommerce integration, but OrderTime team is really responsive and solve everything! #### Reasons for choosing Order Time Inventory I chose OrderTime because it integrates with my ecommerce website (Bigcommerce) and with my accounting software (Quickbook) --- ### Best Inventory Software - Overall rating: 5/5 - Reviewer: Chaim K. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Has all the functionality you can need to set up a business that relies on manufacturing. #### Cons Takes time to customize to our needs and there is the occasional bug. --- ### Great ERP Solution! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As our Client's Accountant, I've been using OrderTime for almost 2 years now and have always appreciated the support from the OrderTime team. The knowledgebase they created also provides pretty much everything that a user needed to know about the product. I personally like how versatile the reports are. The UI is really great and the support is really awesome. #### Cons There's still a few (but very minimal) bugs but the support team never fails to resolve them every time I encounter some. --- ### Ease of Use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of Use. Manages inventory and orders. #### Cons Wish it would update pricing to Website and Quickbooks #### Reasons for choosing Order Time Inventory Pricing --- ### OT software works! - Overall rating: 5/5 - Reviewer: Nancy H. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We are very impressed with OT Inventory, wouldn't change anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the fact that our inventory has really been on point with this software. #### Cons There isn't anything we do not like about this software. #### Reasons for switching to Order Time Inventory Our inventory was always off and we could never keep it clean and accurate. --- ### Order Time works great and is easy to setup and learn - Overall rating: 5/5 - Reviewer: Troy G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Order Time simplifies our workflow from receiving orders, purchasing raw materials, producing finished goods, shipping product, invoicing customers, all while documenting the process including lot/serial number tracking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Order Time was easy to integrate with all our existing systems. #### Cons It is different from what we have used in the past so it took a bit to get used to it. --- ### OT prevents OT - Overall rating: 5/5 - Reviewer: Felicia C. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered We have had a pleasant and approving experience with Order Time. We are excited to be done with other products that are less user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease in which to use, train, and set up is the best feature. #### Cons The Work Order creation is more complex for what we do, but it's still easy. #### Reasons for choosing Order Time Inventory The one stop shop for quotes, sales orders, PO's, and the inventory management for EOY requirements. #### Reasons for switching to Order Time Inventory cost and user friendliness --- ### Enhance your business operations. - Overall rating: 5/5 - Reviewer: Andrew L. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Ordertime has really helped us in the areas of taking and fulfilling orders. The software is much more user friendly then using just Quickbooks. It has also gave us greater clarity in managing our supply chain. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ordertime is a very intuitive software to use. It eases the burden of taking and shipping orders. The back end data is also very customizable. We are just scratching the surface with the customizations that can be made to our data. It's great to have the power to make customizations yourself. #### Cons The sync with Quickbooks desktop works, but requires keeping an eye on. Probably has more to do with the limitations in enterprise. #### Reasons for choosing Order Time Inventory We chose OrderTime because we wanted a cloud computing software that could sync with Quickbooks Desktop. --- ### Great Features - Overall rating: 5/5 - Reviewer: Madison H. - Verified reviewer: Yes - Industry: Fine Art - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Order Time has a lot of great features. One of my favorites is the ability to create and customize reports. I also enjoy the ability to import everything from spreadsheets. #### Cons We had some hiccups when switching from our old software to Order Time. However, Order Time has been extremely helpful in resolving our issues and adding new features to help us out. --- ### Great Support! - Overall rating: 5/5 - Reviewer: Joclynn G. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered It has been a positive experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy OrderTime is to use, and if I come across any issues it is fixed within the hour. #### Cons There are some bugs and some more things that could have better customization options. #### Reasons for switching to Order Time Inventory Recommended to switch --- ### Order Time Support - Overall rating: 5/5 - Reviewer: Liz M. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered It has been wonderful. Excited about the integration options. Looking forward to when they are lined up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use. A lot of helpful links and videos #### Cons Nothing really comes to mind. I am finding it well mapped out and no issues #### Reasons for switching to Order Time Inventory Liked the ability to login anywhere, ease of use for our new team members and all the integration options --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Jack M. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfectly captures all my companies inventory/purchasing needs. #### Cons I was skeptical about the software at first but after multiple training sessions, I am now comfortable with how the system works. #### Reasons for choosing Order Time Inventory Recommended by another user and the recommendation was exactly what my company needed. Excited to continue using OrderTime. --- ### Great software and even greater customer service! - Overall rating: 5/5 - Reviewer: Joe Y. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works to better assist my business and has features quick books will never have. #### Cons Nothing! There support is excellent! always there to help with any concerns we have. --- ### Unique Business - OrderTime met the need - Overall rating: 5/5 - Reviewer: Paige K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up. It has many ways to customize that suit your particular business's needs, and compared to other similar products out there, it's very affordable for the amount features it has. We are very glad we found OrderTime! #### Cons Learning curve was steep, but we had never managed inventory before so we were starting from scratch. The complexity of what it can do (and our inventory is complex) will allow us to manage the minutia of our items very effectively. #### Reasons for switching to Order Time Inventory Wasp was a stand alone product and didnt' allow us to really see inventory availability. --- ### OrderTime delivers efficiency and is agile with great customizations - Overall rating: 5/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a slick UI which is modern and fresh. #### Cons From an admin perspective possibly some access to the workflows for customization, on the flip slide it's potentially more robust not having such access! #### Reasons for choosing Order Time Inventory We are upgrading from All Orders and OrderTime is a natural progression for us, familiarity and trust is a major factor with such a critical system. --- ### The BEST next step for small businesses - Overall rating: 5/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Overall the experience has been wonderful. 1. The solution provided everything I needed and wanted for the future. 2. At one point, I realized there was something that I needed and yes!, they had it already. Because they come from years of experience in the industry. 3. They are especially responsive to my needs and questions. Very high level of customer service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OrderTime is extremely thorough. In searching for our move from only QuickBooks desktop, I knew what I needed for now and wanted for the future. After researching many, many other solutions, all of them fell short in basic needs in one way or another. Finally I found OrderTime, and it was a great fit. They absolutely met my needs and wants for inventory, sales, and customer management. It was also nice to learn that they were deploying OrderTime as an online version after years of the in house NumberCruncher software. Then, it made sense why they were so good at everything. #### Cons It is not a complete solution, with accounting, so you still need some type of A/R A/P GL plugin. They are so good at everything else, I want this. But, sometimes you do what you are good at so you can be great at it. #### Reasons for choosing Order Time Inventory These others had critical functions that must be delivered and could not. OrderTime fit everything and was quite a relief to find. The reporting is very flexible, strong, and versatile. #### Reasons for switching to Order Time Inventory I needed an online version of Quickbooks Enterprise Desktop so I could have other users access it easily remotely. Having used other software online like Netsuite, I knew what I was looking for and needing, but didn't want to pay the extreme amounts. OrderTime does everything I need and even several things that QBD could not do which has helped our business a lot. --- ### Order Time - Awesome! - Overall rating: 5/5 - Reviewer: Jeff H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We are extremely please with the functionality of the program and how it handles our kits, Bill of Materials, assemblies and vendor management. We also utilize Order Time to manage our customer quoting process which ultimately drives data into sales order and work orders. Finally, it drives all the necessary information into our QuickBooks for payable and receivable management - this a complete package! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability of this program to allow us to build assemblies and kits was our #1 requirement and Order Time does that fabulously. We create a lot of assemblies (Bill of Materials) and this program makes the process easy! Their documentation and customer support has been phenomenal! #### Cons It's tough to find a "least" topic for Order Time but...may be updating large groups of "items" proves to be a little challenging for us. #### Reasons for switching to Order Time Inventory We were in desperate need of a material management program that would allow us to scale our production when we expanded but still the program to be able to communicate with QuickBooks. We found Order Time just after they launch and we very intrigued by it's capabilities. We have been able to easily set up our "kits" and assemblies and track production from beginning to end. The icing on the cake are the ties between Order Time and QuickBooks to drive our sales orders, account receivables and account payables - awesome! --- ### A robust inventory and order management system - Overall rating: 5/5 - Reviewer: Mina A. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered We launched just over a month ago so we have not been using the system that long but we have found it to cover all the bases of order management and fulfillment so far. The integration with Magento and Ship Station makes things more efficient and easier on a daily basis and support is very good overall as their team is knowledgeable and responsive. The only thing I would say to anyone who signs up is to make sure you take full advantage of their onboarding to set it up properly to work for your company (as there are many options and preferences) and to understand the overall process before starting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Order Time is a comprehensive order and inventory management system which syncs to Quickbooks. We have been looking for such a system for a while and it seems to be exactly what we need so far. It also has a light CRM to manage leads and quotes so everything can be done in one place. The support has been really good during the implementation as they are responsive and help you figure things out quickly. #### Cons Implementing and learning a new system is always a challenge and the learning curve with Order Time is no different. On the bright side, once we do get over the curve, things should be great! #### Reasons for switching to Order Time Inventory Quickbooks is good at accounting, not good at inventory. We should've switched a long time ago... Method CRM is good but it doesn't handle inventory... we needed something comprehensive. --- ### All around awesome! - Overall rating: 5/5 - Reviewer: Jennifer R. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, this is a great program. It has tremendously helped our purchasing team be more efficient. It has helped our expediting team keep up on past due vendors at a glance. Our routers make less errors as well. Whenever there is a glitch or something we don't understand, they are 1 ticket away and we typically have answers within 24 hours. The staff is very friendly and very well versed in what they do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and manipulate to exactly what you need. #### Cons I wish things like adjustments to inventory or notes left in the system were date stamped automatically. Currently when something is changed it's based on the date the transaction was created, but if you go back to edit that transaction there is no update to the date. Also, nothing is time stamped, only date controlled. Having that high level of control helps with problem solving when things don't go as planned. #### Reasons for switching to Order Time Inventory The software was outdated and could not keep up with our needs. ## More reviews [Next reviews](https://www.softwareadvice.com/inventory-management/numbercruncher-order-time-inventory-profile/reviews/?page=2) --- Order Time Inventory Reviews, Pros and Cons - 2026 Software Advice