About Orderry

Orderry is a cloud-based inventory management application suitable for small to midsize businesses specializing in repair and maintenance services. Features include ticket tracking, inventory tracking tools, telephony services and point of sale functionality.

Work can be tracked through the ticketing feature, and tickets are displayed in a table based on ticket status such as under repair, ready, issued and pending. Users can search for tickets based on number, item, customer name and customer phone number.

Parts and merchandise are designated by category and SKU, and users can organize and move merchandise between locations to account for resource allocation. Point of sale features allow users to accept payment, print re...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of Orderry

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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September 2021

Shane from LiveTheVanLife

Company Size: 1 employee

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Great, easy to use CRM software

Overall very pleased with software so far.

Pros

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

Cons

The ability for customers to check the status of their work via embedded code on my website seems broken.

Reasons for Choosing Orderry

I have used Lightspeed in the past and is a great product but is extremely expensive.

March 2017

Oleg from MOBO-TEL Sp. z o.o.

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

We have been using Orderry for more than half a year.

We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform: an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before. I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!

Pros

The product is really flexible, convenient and meets needs

Cons

It has everything that I need.

Response from Orderry

Replied March 2017

Oleg, thanks! :-)

September 2021

Dmitry from Inforing Oy

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2021

Convenient product that solves basic everyday tasks

Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Pros

Almost all daily tasks are automated and do not require the participation of a manager.

Cons

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Reasons for Choosing Orderry

We had used your first (Russian) version since the time it was a "row" software. So when searching for repairshopr replacement, first of all had checked Orderry and decide to try.

Reasons for Switching to Orderry

Repairshopr has terrible inventory unit. Totally impossible to use and was no any future planes to improve. Even they have a list of options Orderry dont have, it was main reason. For example, Repaishopr cn make search in FULL database. We can but a serial number in case description, or in text line of invoice a year before, and found all that document in one second. This options we are missing much.

September 2021

John from Phone Doctors

Company Size: 2-10 employees

Industry: Consumer Electronics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Simple. Awesome. User-friendly. Love it!

We looked high and low and tried other software. NOTHING was easy to use. Everything else in fact was very painful to use! And I'm a tech guy that can typically figure things out. Orderry is the opposite. Very easy. And if you can't figure something out, the support pages are phenomenal. We love it and can't wait to dig in even more and discover/start using more features.

Pros

The ability to customize things within the settings (i.e. templates and such). More or this sort of thing please!

Cons

Hmm... Not sure yet. Everything so far we pretty much liked!

September 2021

Lukas from alab Solutions s.r.o.

Company Size: 2-10 employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

September 2021

Orderry is good value for money

Pros

Very good customizable system, documents and work orders

Cons

inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes

September 2021

German from German Polosin Ltd

Company Size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2021

Orderry is a good all-rounder for managing incoming orders

The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Pros

The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

Cons

The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.