Orderry
About Orderry
Orderry Pricing
7-day free trial, no credit card required. Hobby: from $39/mo Startup: from $69/mo Business: from $99/mo Enterprise: from $199/mo
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Inventory Management Software
Most Helpful Reviews for Orderry
1 - 5 of 19 Reviews
John
Verified reviewer
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Awesomesauce
Just love it. Tried many others and this is the easiest and most extenisible.
CONSCan't really think of anything! We love it.
Mikey
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great CRM software
Very happy with the service and recently integrated phone call logging from a third party service.
PROSLove how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.
CONSThere were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me
Reason for choosing Orderry
Price and being able to edit so much. And great to start with phone repair format to make it as easy as possible.
Dmitry
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Convenient product that solves basic everyday tasks
Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.
PROSAlmost all daily tasks are automated and do not require the participation of a manager.
CONSStill need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.
Reason for choosing Orderry
We had used your first (Russian) version since the time it was a "row" software. So when searching for repairshopr replacement, first of all had checked Orderry and decide to try.
Reasons for switching to Orderry
Repairshopr has terrible inventory unit. Totally impossible to use and was no any future planes to improve. Even they have a list of options Orderry dont have, it was main reason. For example, Repaishopr cn make search in FULL database. We can but a serial number in case description, or in text line of invoice a year before, and found all that document in one second. This options we are missing much.
Vendor Response
Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request.
Replied September 2021
Shane
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great, easy to use CRM software
Overall very pleased with software so far.
PROSI like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.
CONSThe ability for customers to check the status of their work via embedded code on my website seems broken.
Reason for choosing Orderry
I have used Lightspeed in the past and is a great product but is extremely expensive.
Vendor Response
Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com
Replied September 2021
German
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Orderry is a good all-rounder for managing incoming orders
The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.
PROSThe app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.
CONSThe Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.
Vendor Response
Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team. A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request. Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.
Replied September 2021