Ordoro is a cloud-based inventory and shipping management solution designed for small and mid-size retailers. The solution allows users to integrate their e-commerce accounts such as Shopify, Bigcommerce, Amazon, eBay, Etsy and Magento into one platform. It also integrates with users’ accounts from shipping carriers like UPS and FedEx, to identify commercial shipping rates offered by them.
Ordoro enables users to print shipping labels and allocate filterable tags to all the orders. These tags help to search and view the activity and status of all shipments. Other shipping features include auditing, actions documentation, auto-filling of shipping forms and selection of shipping carriers.
Ordoro’s integration features allow users to monitor their inventory levels across all of their e-commerce accounts in one unified place. The inventory management system also features kitting capabilities, which allows users to bundle products into kits.Services are offered on per order per month basis.
Support is available via phone and through an online forum.
Carl from DIY Pest Control Power, LLC
There is a willingness to serve with Ordoro that is rare in business today. I had to close a company due to distributor misrepresentation. Several months later, after closing the Ordoro account, I had to ask for records when an internal backup source failed. Ordoro produced the records I needed when my account was no longer active. There were no questions and no delay. Great "former" customer service.
I didn't find anything lacking with Ordoro services.
Exceptional customer service. Guidance when you need it. Results oriented with your needs foremost.
Manny from Convo Communications
Employees number: 201-500 employees
Ordoro offers a free account for those who don't ship much or are a growing business, which is huge. The free edition comes with quite a few nice features that make our shipping more automated. We connected this with WooCommerce to auto-generate orders.
Requires a lot of clicks to get it from order to shipped. Paid version includes more automation which seemingly takes care of this. If you use often, it's probably worth the money.
With Ordoro you are able to create a list of suppliers, so that you can take care of each order by forwarding the order details to the relevant supplier in one click. Very easy to use, and you can see in one sec which are the unshipped orders to process all orders in time.
There is a problem with the sync/integration I think as it sometimes takes too much time to synchronize orders with the website/Amazon: it shows up after 10 minutes, or you have to manually update the orders. That can be frustrating.
Really happy with the customization, we have a unique production flow. Ordoro was able to adapt to this and allow easy use from various different stake holders in our organisation.
Couldn't find anything else quite like it on the market.
Further automation with my freight provider would be good, they are based in China so it is a bit more difficult
Brian from Brandit Corporation
Employees number: 11-50 employees
Excellent service and support, snappy system that has the ability to be expanded upon and is improved by their team regularly.
Some tools that other systems have are missing, however, their team is very willing to find ways to overcome and take what is required to turn these around as wins.
Zachary from Zion Natural History Association
Employees number: 11-50 employees
our mail orders went from being manually written across 3 platforms to automated and updated seamlessly across our 3 sites.
We really enjoy the automation and customization. We can pull orders from multiple sales channels. We can create manual orders and mass upload data as needed. We have all of our orders in one place and once shipped Ordoro then updates those orders not just locally but also across our other platforms. The shipping rates are also extremely competitive and we are paying way less than we were with basic postal rates.
We wish some of the branding options were included in the basic plan, having said that the start plan is perfect for smaller organizations that have outgrown their current manual method and are seeking a Goldilocks automated solution
User Friendly, Customize-able, Easy PO creation and inventory management, Great Postal Rates, Fast and consistent. Most of all - the best customer support we've ever come across after 18 years in eCommerce.
Better API communication with Bigcommerce would be a plus - but it's not a deal breaker by any means. Pitney Bowes API has been an issue - but this isn't ORDORO's fault. I'm pretty short on cons...
Ordoro's customer service should be the model that more business' use. They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see. Bravo, to Ordoro!
Their advanced features, like the inventory or PO features, which come with higher priced versions are not available to the smaller users as they are a bit cost prohibitive. It makes me anxious to build my company just to have these features at my disposal. I wish they had even an Inventory and PO Light Version for the smaller users.
Chana from StyleAndBeauty
I use to Had write all of my order from each site I sold on but that quickly became difficult ordoro works with all of the sites I use and offers shipping discounts!
Rebecca from Posh
I have been using Ordoro for a couple of months now. It has an excellent interface and an easy way to track inventory. They also have a great Kit option that will still allow you to track inventory even when you are selling the same SKU in multiple product bundles. We would like to eventually process orders with Ordoro as well. We are really happy with the product.
Chrystal from DigitalSoaps, LLC
Employees number: 1 employee
Ordoro lets me manage orders from multiple sites, in one place! I can see orders and print shipping labels from Etsy, eBay, and my own business site. Being able to bulk print labels makes things go a lot faster. The pre-set options are extensive (even flat-rate padded envelopes, which cost more than regular flat-rate envelopes). It's easy too, to reprint labels (they save as PDFs). And it's easy to cancel labels too for a refund. I have only ever used USPS, but you can load money for other shipping services like UPS. Any time I've had an issue, Ordoro customer service has been amazingly quick to respond.
The ability to manage orders from multiple sites in one place. And it can communicate with e-commerce sites, to let people know their order shipped and to mark the order as shipped on those sites. PLUS the postage is significantly discounted.
Sometimes I get error messages communicating with my sites.
If you're looking for a way to print bulk labels for multiple orders (saves me during the holidays); if you're looking for a way to print international first class, priority and express packages; check to see if your stores integrate with Ordoro! It doesn't work with every site, but if it does, I recommend getting the service.
We use Ordoro every day, and besides their easy to use platform their customer service is top notch! After vetting a number of platforms similar to Ordoro I couldn't be happier with our decision.
I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business.
-Easy to navigate and user friendly interface.
-Technically advanced and professional level quality.
-Great features(especially the deep discounts off of regular USPS rates!)
-Fantastic customer service for all your technical questions.
-Many features that can be added on an as-needed basis. You only pay for what you need which is great!
I honestly cannot think of any at this time.
I would definitely give Ordoro a shot. You have nothing to lose as they don't hold you committed to any type of long-term contract.
I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel.
I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify.
Ordoro collects all but my web site, which I enter manually.
Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants).
Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.
We are a small eCommerce business in the RV parts and RV Accessories space www.MakariosRV.com. We were at a transition phase for growth and could not really justify the expense of an additional employee, this is when we began our search for an intangible approach versus a tangible. Ordoro represents our latest employee and removes the human error factor. IT takes a little time to setup, but after setting up - it is fantastic.
Processing purchase orders directly from our eCommerce platform. Creating shipping labels from different carriers and printing them and then the software goes one step further and updates our eCommerce platform with the tracking numbers. Sure, other software performs similar tasks and this software Ordoro excels with the above mentioned tasks with very little effort on our behalf. Rockstar employee just happens to fit in with the rest of the team!!!
One improvement would be the final step in the process and this would be obtaining the tracking information from the vendors the purchase orders are pushed with a call and push back into the eCommerce platform. This will be the Bugatti in the SaaS platform.
Sean from United Tees Inc.
Employees number: 2-10 employees
Ordoro has been helping us sell on multiple ecommerce channels fora few years now, and we couldn't be more satisfied! All all orders from Etsy, Amazon & Shopify come to one place to ship & track inventory. It makes everything easier.
All Orders in 1 place
Batch Shipping- create & print many labels at once.
Angela Murphy from Smoky Lake Maple Products, LLC
Employees number: 2-10 employees
Without Ordoro my business would not have been able to grow the way that it has. Ordoro enables us to stay organized and provide better service to our customers.
Best customer service you could ever imagine.
None. They have exceeded my expectations on many fronts.
Kevin from Make YES! Happen
Employees number: 2-10 employees
We started using Ordoro in November of 2015. Because of our growth, our products are growing in exponential volume. Ordoro is scalable and easy to use. It was easily adaptable to our platform. Like many businesses, shipping is tremendously important to our end customer. We require a product that is easy to use and can allow us to print and ship easily in mass.
The only thing that is better than the product is the customer service. The product is easy to use, scalable, and the API works great with our web application.
Shipping is often unpredictable and carriers can sometimes be not so reliable. We have asked for the ability to see when packages are taking too long to be delivered so that we can get in front of any customer service issues. This requires software development to ping all of the carriers on their end. Hopefully that is coming soon.
Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this sooner!
Friendly technical support and service Fast customer service Desire to add features Works as advertised
No reseller program;rarely, some easily solved glitches when upgrading software
We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered pricing; we're not locked into a contract; the order and inventory management modules were very, very easy to learn and use; shopping cart integration is a breeze. We especially love the huge savings on USPS shipping costs! And their support is outstanding. Between online videos that guide you step-by-step and great documentation, it covered 99% of what we needed to know. The few times we had to reach out to the Ordoro Support team, the response was very timely. We highly, highly recommend Ordoro.
Easy to use; tiered pricing; no contract required; fast shopping cart integration; huge savings on USPS costs; outstanding online support and team
The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking.
Colton from The National Center for Family Integrated Churches
Employees number: 2-10 employees
I highly recommend Ordoro. Dealing with USPS on your own can be a pain. Ordoro can handle USPS, UPS, FedEx, and others, and allows you to quickly decide which shipping method will be most cost-effective. Now with their API I'm able to automatically send all our orders to Ordoro, so all I need to do is print the shipping labels.
Ordoro also has a great customer service team, very communicative and happy to solve your problems.