All PALMS Reviews

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Felix

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Excellent Warehouse Management System

Built with a Supply Chain Initiative, PALMS Warehouse Management System is for the past 3 years our core system managing our materials. The birth of PALMS WMS in our organisation has been followed by: - Significant Inventory Improvement : PALMS is excellent in transaction management; highly efficient and effective in inbound, outbound, put away, order picking, shipping, cycle counts, etc. PALMS has helped us keep track of every product from purchase to the final user, updating the status and state of the material at every point, and able to easily manage returns from final user back to our warehouse. - 100% Order Fulfilment : I have the experience of PALMS as being flexible, allowing material flow as per user needs and updating every business unit accordingly. - Material Management : With PALMS, we are now able to tell exactly where the material is, what state (damaged, sold, ordered, etc), what storage facility, what quantity, which expiry age, and a lot more. - Easy Usage : PALMS being very user friendly and intuitive has significantly helped the integration of new staffs/users, thereby reducing training cost and time. We are also happy using PALMS on multiple platforms and hardware. - Flexibility : PALMS adapts efficiently and effortlessly to our ever increasing and changing business needs; able to accommodate our multiple warehouses, varying products, user needs and interfaces. One key point I find with PALMS is its efficient and effective assimilation of data and its high implementation of best standard procedures, and always ready for specific configuration as per our business needs.

PROS

- High Value for ROI - Commitment to Warehouse Management with Supply Chain in mind (Logistics, forecasting and purchasing) - Maximum Functionality as per business needs - Ease of USE - Complete Transaction Management - Flexibility - Report management

Masroor

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2021

PALMS WMS User Experience

One of the best Software used. The support team is very helpful.

PROS

The functionality and user friendliness, the backend support team.

CONS

There are few features which we shared with PALMS development team, and got it deployed.

Reason for choosing PALMS

Cause my experience of work with teams from Bangalore South India (HMS Software Company "Insta Health Solutions Pvt. Ltd." now owned by PRACTO, the way they gave the training and attention to any issues we face). Only one hour difference no day and night / big time difference issue. Feel comfortable working South Asians.

Reasons for switching to PALMS

The WMS was full of BUGS and controlling the inventory and activities were a nightmare, resulting in revenue loss and bad impression on our customers

Vendor Response

Thank You Masroor.

Replied May 2021

Pankaj

Automotive, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Good Application

Team should be little more flexible to attend customer requests of improvements. Need to focus on permanent actions on repetitive issues. System is good and palms team should motivate customer to use all the available features. There should be frequent interactions with customer to explain the available features which may be customer is not using. This will help customer to improve the operations and then they will have more confidence on Palms.

PROS

Application is good for warehouse management. Has quite all required features. Customer support is active and gives quick response.

CONS

Customer support is responsive but I think they are working on immediate resolution only. Detailed analysis of problem with permanent corrective actions is missing which needs to be improved. Also, software to be little more user friendly. Data which customer needs must be available easily for the customer. Every small change should not be treated as customization.

Varun

Logistics and Supply Chain

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

PALMS for 3rd Party Logistics Management

We at Liladhar Pasoo, being a system driven and process oriented organization, were on the lookout for a software company who understood the business of warehousing from the systems perspective for a 3PL service provider and we came across Technoforte. With their professional approach, excellent understanding of operational procedures they configured, and delivered a fantastic product for us: PALMS. With India moving from the conventional 'Godown System' to mature 'Warehouse Environment' , PALMS is a must have for those wanting to move with the times. In the last 3 years we have handled barcoded spare parts for a Japanese electronics giant for 28,800 pallet positions, 1300 SKU's, 400,000 units delivered with 100 % precision. '

PROS

Ease of use, great UI, minimal support intervention

Meenakshi

Warehousing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Fast and Fleexible

It's was quite easy to understand Was able to generated quick reports. I found it very organized and clean software to work on.

PROS

Effective & easy to use, not the prettiest interface but flexible and quite accurate. Able to do more in time without missing valuable information. Does not log out as often like other softwares.

CONS

Generating reports quite accurately. Filtering the data as per requirements Simple and clean

Venugopal

Furniture, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

An Excellent and Economical WMS

An system that meets the requirement of the end user. A system that keeps the Finance department pleased. A system that keeps the Warehouse Manager convinced

PROS

Inventory Accuracy, User Friendly, Easy Browsing

CONS

Every activity in this WMS is useful to its best

User Profile

Sanju Raj

Verified reviewer

Food Production, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2018

Basics of wms is covered with perfection

Managed to handle a all the stock type our company had. We handled food, toys and household goods.

PROS

The user level ease of data entry is as good as it can get, mostly step by step process flow. Good control over the over all stock management

CONS

The desk top interface can be more user freindly. Often difficult to get around. A good level of practise is required to master.

Subash

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Warehouse Management System

Easy to use, fast to implement. Web based system. Zero footprint client. Electronic Data interchange ready

Nikil

Warehousing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Palsm Review

PROS

user friendly software

CONS

consuming time while doing some transaction.

Anil

Logistics and Supply Chain, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

User friendly and Best WMS

Stock Management, Full Order Pick, and have saved 20% of stock loss against Annual Inventory of 2017 v/s 2018

PROS

Simplest and User Friendly Process Pro Easy to Understand and use both on HHT and Desktop

CONS

Migrating to Higher Version have issue to us as Interface from Palms to our ERP was build by our own team

Vendor Response

The review is valid and from one of our user

Replied May 2019

Mubeen

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Importants of PALMS for WMS

We are Saint Vincent Group LLC, is a general trading company having more than 5000 products. PALMS is really useful for day to day inventory, inbound, outbound etc. It makes ware house management easier. PALMS WMS is really professionals and the team is always keep in touch with us, if any assistance required. This is one of the best Warehouse Management System.

Showing 1 - 11 of 11 Reviews