PayPal Zettle

RATING:

4.6

(2265)

About PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices. PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks. PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using b...

PayPal Zettle Pricing

Please contact PayPal directly for pricing information.

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

Not Available

Mobile card reader
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PayPal Zettle Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal Zettle

1 - 5 of 1,827 Reviews

User Profile

Ashley

Verified reviewer

Cosmetics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

LOVE AT FIRST PAYMENT! LOL LITERALLY.

AS I STATED BEFORE, "I ABSOLUTELY LOVED THE FACT THAT THEY GIVE YOU YOUR CHIP/CARD READER FOR FREE!! I ALSO LOVE HOW YOU CAN EASILY CREATE YOUR MENU OF PRODUCTS AND PRICES TO MAKE CHECKOUT AND PAYMENT PROCESSING EASIER. (RIGHT FROM MY PHONE TOO)." IT MAKES OWNING A BUSINESS EASIER AND HELPS YOU FEEL LIKE A BOSS WITH CONFIDENCE.

PROS

EASY SIGN UP, PAYPAL IS WELL KNOWN AND USED BY MILLIONS OF PEOPLE. I ABSOLUTELY LOVED THE FACT THAT THEY GIVE YOU YOUR CHIP/CARD READER FOR FREE!! I ALSO LOVE HOW YOU CAN EASILY CREATE YOUR MENU OF PRODUCTS AND PRICES TO MAKE CHECKOUT AND PAYMENT PROCESSING EASIER. (RIGHT FROM MY PHONE TOO).

CONS

I LOVE EVERYTHING ABOUT IT. NO CONS! WHAT'S NOT TO LOVE?

Reason for choosing PayPal Zettle

HANDS DOWN, ITS SIMPLE, EASY, QUICK AND TRUSTWORTHY.

Reasons for switching to PayPal Zettle

SQUARE WAS A LITTLE MORE DIFFICULT, EXPENSIVE AND NOT AS CREDIBLE AS PAYPAL HERE.

User Profile

Joshua

Verified reviewer

Retail, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2019

Quickest Way to Accept Payment with Cards

PayPal Here makes it super simple to accept payment from my customers. I like that it's linked directly to my PayPal account and that funds are available immediately. Before I started using PayPal Here, I would have customers ask to Cash.app me funds or send them via Venmo. The downside to this was that it wasn't necessarily professional and I had to wait for funds to be transferred to my bank account.

PROS

PayPal Here is by far the quickest way to accept payment from customers with credit/debit cards. I'm particularly referring to the speed in which funds are available for spending. It's very simple to swipe the customer's card or enter their payment information and then almost instantly have access to those funds. I the earlier days of PayPal Here, I was one of the fortunate people that received a free card reader. This came in handy as all I had to do was plug it into my iPad and simply swipe the customer's card. The app is somewhat customizable, too. For example, you can specify whether or not you want to require a customer's signature for certain purchase amounts. Also, the app integrates with PayPal Inventory Management as an added convenience if desired.

CONS

The only thing I really dislike about the app is the fact that I am charged a higher percentage on the fee if I manually input the customer's credit/debit card information as opposed to just swiping their card. Sometimes I feel that this is an unfair thing - especially in cases where the customer's card is not properly reading when swiped in the card reader. Lastly, PayPal no longer provides free card readers (unless you're a new user). So, if you need a new, updated card reader you'll have to pay for it.

Reason for choosing PayPal Zettle

I already had a PayPal account, so PayPal Here definitely was the easiest way to go.

Reasons for switching to PayPal Zettle

Cash.app wasn't a professional way of accepting payment and it didn't really create a legitimate record as far as business deals were concerned. Plus, I had to wait for money to be transferred to my bank before having access to the funds.

SHANMUKHA RAM

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

It's my opinion on paypal

PROS

PayPal Zettle is a versatile point-of-sale (POS) solution that integrates seamlessly with PayPal's ecosystem, offering a range of features tailored to small and medium-sized businesses.

CONS

Limited Customization Options,Dependency on Internet Connectivity.

omar

Utilities, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

A weird program in the recording

I was unable to benefit from the program because there were complications in retrieving the password, and we hope to solve and address some of the errorsRetrieving the password is linked to the mobile number and the official mail, because a person has many work tasks and may forget the passwordSuppose a person has money and he dies or forgets the password. Will he lose all the money? Some party to the financial transactions must deal with this regard in some way.

PROS

I hear people talking about it, and some do not know it. We hope to know the program in a simplified way that supports all languages, including Arabic.

CONS

I registered in this program with my mobile number, name, and email, and I forgot the password. I tried to recover the password, but I did not find any benefit for me. I am afraid of this program in financial transactions.

Abigail

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

Not a good platform for health care providers

Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you

PROS

I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.

CONS

No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.