It provides ease of use and the quickest customer journey via the car parts selection catalogue.

Integration with other accounting software could be improved.

Peach has allowed us to be more efficient in our sales environment and has helped us grow 35% in sales without the need to hire extra sales phone order staff.

Integration was a huge concern but was made seamless by the Peach team. Usability and pricing matrix are key features.

Product reference file is hard to maintain in an efficient way but they are working on a better solution to that.

Peach was definitely an improvement on our last system. It has plenty of decent features and runs well for the most part. Sorting issues tests your patients and often end up in just working around the issue.

Customization of customer profiles and pricing structures, ease of access to product and customer details, general interface is easy to use and bulk change ability across different groups is fantastic. Generally runs well.

The Bugs. A lot of times there is an update something stops working correctly. Whether it is back orders that stop working or items outstanding from an order with suppliers no longer showing as on order or product building off itself. These normally get fixed but that is a task in itself and you are made to feel like it is something you are doing wrong. The reporting is over complicated and building your own reports is painful.

Peach and there support staff after the install has made it a pleasure to deal with them. We have had custom mods done to suit our warehousing etc (at a very reasonable cost)

The integration into our business from MYOB was very easy and the backup support and answers to any questions was first class.

We have not found any major negatives with PEACH

Peach is great for my day to day trading and stock control, when I do have a problem it is solved quickly.

Trading on a day to day basis is so easy, stock control and ordering is a breeze.

The way the general ledger works, but probably more my lack of knowledge

Peach has so many reports, we obviously don't use them all. It gives us in depth details and how we are tracking.

We have used Peach for over 15 years now. Peach has grown with us. The customer service is the best, if I can't find a report or need some special report, customer service points me in the right direction or adds a special report for me. They will log in and step me through anything I don't understand or cant find. Never had any problems. As we are not retail, we don't use that part of the programme. Various accountants have tried to change us over to Xero, but why change what we know and like?

I do find the importing part of peach quite complicated so we just work around it.

Excellent. We’ve been very happy with Peach and how it manages our large data file.

This software is excel based so extracting and analysing data is easy using Excel as a tool. Flexibility of creating your own custom reports to extract the information you need within desired parameters has been instrumental for us.

Sometimes our suggestions for improvement doesn’t get acted on for over a year. We follow up Peach and it’s ‘in the que”.

All good, support is good and the team is very helpful.

It has taken some time to change to the "Peach" way of doing things, but we are enjoying the software and the constant improvements which come regularly. I feel like the future will be strong for both Peach and our business which is great!

The system needs to report on what cost price changes will be changed in a percentage format before XLS Import is finalised/run in to Peach. This would be very important to me.

I have found this software very functional and fairly easy to get used to once you know the basics. I have used V9 for many years and just recently upgraded to V12 and I"m looking forward to finding out and using some of the new features.

V12 seems to be missing one report that i relied on quite heavily on a daily basis, support is putting in the effort to sort out a solution but why get rid of this one particular report in the first place...

It's really mixed bag their whilst the software is good it's has it's faults as to the staff some are very helpful others are very dismissive

The product control is great an being able to bespoke reports is good

Not having the locations shown on the Goods in sheet is a pain and it completely hinders the warehouse staff

Great

The software has everything we need for spare parts , good cross reference program , supplier program , easy invoicing and ordering program

If anything I would like to be able to have multiple delivery addresses for 1 customer and easier finding invoices

Peach have always been great to deal with and very friendly local support

We've been with Peach Software for 10+ years and it keeps track of all facets of our business from product info to accounts. The new reporting feature in V12 is a huge plus as with the improvements they have made to Peach Online (their B2B sales platform) They continue to customise the experience for us where possible.

Integration is fairly seemless as most data can now be easily configured with their excel importer

It is easy to use.

It is easy to use and train new users. most screens are self evident.

The new V12 doesn't put the cursor back in the box in many of the screens when you toggle between them.

Easy for new staff to pick up how to use the program

Easy to use Can have multiple screens open Easy searching for part number transactions Easy uploading of new part numbers.

Sometimes you will need to do a Generate statistics to refresh part numbers Sometimes running a particular report we need can be hard to create

Overall I find peach to be a great product for what I am using it for. Tracking Sales to customers all over Australia.

I find that invoicing, tracking invoices and staying on top of accounts extremely easy and streamlined.

I like least the dificulty in some of the complexities of generating reports. Also the lag that can exist when connecting to peach servers can be frustraiting at times.

JUST A GOOD OVERALL POS SOFTWARE

EASY TO NAVIGATE, EASY TO BACKUP, EASY TO EXPORT FROM, GOOD SELECTION OF REPORTS.

COULD BE MORE FLEXIBLE WITH SOME REPORT PARAMETERS

All the inventory related issues is solved by using thia aoftware.

The most important things i like in this software is interface easily handle if you practice and most amazing product for inventory management.

The thing i personally observed is it is little bit difficult to use at first.

perfect

easy to use , easy to understand , and cost effective

having to manually change the date every morning can be complex if you choose to run the ledger system

Love it!! Easy to use and easy to train.

Ease of use. I have been using it for years.

A little hard to learn, but it is easy once you are trained.

GREAT SUPPORT FROM AIDEN

I CAN EXPORT TO EXCEL AND I CAN EXPORT TO PEACH ONLINE

NO PAYROLL FUNCTION, REPORTS ARE HARD TO FIND LIKED VERSION 9 OVER VERSION 12

Payments and collections are very easy. Also GL payments are easy to enter.

Period lock and then getting as of date trial balance and financial statements are difficult. Difficult to edit details of invoices once entered.