Reftab

RATING:

4.8

(77)

About Reftab

Designed for schools and IT departments of any size, Reftab is a free asset management solution that helps administrators track and manage inventory, conduct asset maintenance, and complete work orders. With Reftab's intuitive drag-and-drop designer, users can track any type of assets such as so keyboards, cables, computers, and even software licenses. Add new assets, view all assets, transfer assets between locations, and conduct audits on asset inventory with Reftab. For mobile operations, Reftab is available as an app for iOS and Android devices. The built-in barcode scanner allows users to quickly assign devices or quickly fill out custom work orders.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Reftab Pricing

Free Forever plan includes 50 assets with mobile apps for iOS and Android. Includes barcode scanning, barcode generating and printing asset tags, custom asset fields and categories, check in / check out and reservation abilities, advanced reporting, kits and much, much more.. Paid plans allow you to store more assets and access advanced features like SSO. You also get unlimited users accounts. You also choose the amount of assets you need to track so you're not paying for more than required.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

Assets are neatly displayed in organized categories

Reftab Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Reftab

1 - 5 of 77 Reviews

Avishal

Airlines/Aviation, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Best Program on the Market

The experience with Reftab has been fantastic, from the program to the management team. Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.

PROS

The user interface is simple and easy to work with. Made it so much easier to locate assets that have been signed out to employees and track the usage. It was an easy transition for employees to start using the program and the training aspect was fast and easy. Reporting is fantastic by getting notifications of who has not turned in something.

CONS

I don’t have any Cons on the software because if I do find something missing the Reftab team is always available to try to find a way to get us what we are looking for.

Reason for choosing Reftab

Reftab looks modern has the flexibility of multiple users at a fixed price, we can use this program in many of our department's which is a huge plus. We were looking for a program that can track assets and consumables at the same time and have the flexibility to have separate user access to each department

Scott

Research, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Absolutely astonished by the support offered by Reftab

PROS

Reftab checks all of our boxes for a ITAM tool. The Jira, Intune, and Jamf syncs allow us to trust Reftab as our 100% live source of truth for all of our most critical assets. The software is easy to use and has been a real win for us. While the software is great, support is really where Reftab shines. There have now been two instances where I've found a bug and reported it to their support team. Both times they were able to apply a fix within hours of me reporting the issue. I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough!

CONS

None, reftab has been able to satisfy all of our business needs.

Reason for choosing Reftab

We prefer to work with smaller, more agile companies.

Reasons for switching to Reftab

Integration availability

Chris

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Fast, Simple & Effective

Has been a joy to integrate with our IdP and MDMs, we managed to quickly build some really powerful integrations and automations using Reftab's workflow & webhook features. Looking forward to see what they do next.

PROS

Easy to use with a snappy and intuitive interface. Integrates really well with all of our other applications. Balance of price & features is excellent.

CONS

API could use some work - it's not as intuitive as some others out there, although the support team have been fairly quick to help where the docs didn't!

Reason for choosing Reftab

Ease of setup and cost.

Alan

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

UK Technologist Review

Excellent customer service. Queries are answered very quickly.

PROS

Very easy to use. Great support. Love the fact that we were able to trial a fully featured version which ensured the software would meet our needs. Have been using the software for about a year and even within this time there have been updates making the software even better.

CONS

Nothing. The software does what we require.

Olivia

Investment Management, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Fantastic so far!

From the first point of contact, Reftab have been amazing. I have been in contact with Mike, who I believe to be one of the founders of the software. Personally I find that amazing that we have contact with a founder, who is really able to give me all the answers I need directly without going through long support terminals like with other software programs. Mike has been extremely helpful with the setup of our account - always replying very quickly to emails. Although we are only just (slowly) starting to use Reftab, everything about it is great so far & it works really well. Due to an extremely busy work schedule, we have not been able to push its limits just yet, but so far, so good. Thanks to the Reftab team for all the help so far!

PROS

- The features are super easy to use - the Reftab team are very responsive, efficient & effective when it comes to troubleshooting or answering queries - The check-in /out feature is really simple to use - almost everything is modifiable & customisable

CONS

The mobile app lacks the option to edit details / barcodes for Accessories, which from an Office Supply Management POV, is important as it allows me to work from my mobile when adding / editing stock. The request portal (to my knowledge) does not allow for indefinite loans of accessories OR assets, which could be useful for us at least. It also does not yet allow requests for consumable accessories, which again, could be useful for us.

Reason for choosing Reftab

Super easy to use, really reactive support, user-friendly interface, ticked all our boxes for what our IT & Admin departments needed.

Vendor Response

Hi Olivia, thank you for writing such a wonderful review! We're so happy to hear Reftab is working well for you and your team!

Replied May 2022