SellerActive
About SellerActive
SellerActive Pricing
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Inventory Management Software
Most Helpful Reviews for SellerActive
1 - 5 of 39 Reviews
Rudy
Verified reviewer
Biotechnology, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Exactly what we were looking for
We are very happy with the software and excellent customer service we have received. the team is responsive and we are very comfortable with the system and how it is functioning.
PROSEase of use. excellent pricing structure. no limitation on user accounts
CONSmulti-currency support for international amazon markets would be great.
Reasons for switching to SellerActive
lack of customer support.
Andy
Sporting Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
What a great choice
The team at Cart was great. As we worked through moving over our products and listing, the helped the whole way. Top notch group offering software systems at affordable prices.
PROSWhen looking to change systems we needed something could manage our inventory for Ebay, Amazon and Walmart. Cart met the bill and more. Our previous system was costing us thousands of dollars every month and we were able to set up Cart to do everything we needed at a fraction of the cost.
CONSNot necessarily a "con" but the terminology uses for Parent/Child relationships of the inventory was different which led to a little confusion at the start.
Reason for choosing SellerActive
They could not effectively manage the products and multiple marketplaces.
Reasons for switching to SellerActive
The cost of Cart was a fraction of Etail. The features are there, just not the cost!!
Kyle
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed August 2021
You Can't Cancel an Annual Suscription without SellerActive Keeping Your Money
Their platform is very clunky and difficult to use as they intended. Their relationship with Deliverr was disastrous and both their recommended 3PL and SellerActive did not work consistently with order tracking and reporting to platforms like Amazon for us.
PROSOur Experiences are as follows: A SellerActive representative convinced us to Use a 3PL Deliverr and goto an annual contract. As we discovered and worked through problems with Deliverr and SellerActive for over a year. We tried hard to make it right but continued to lead to several issues of shipping failures 1% to 6%, tracking not being updated on occasion, and other issues. HUGE MISTAKE! In March 2021, our yearly annual payment with SellerActive was OVER TWICE THE AMOUNT FROM THE YEAR PRIOR! ([SENSITIVE CONTENT HIDDEN]). In August, we just couldn’t take it anymore with Deliverr and SellerActive and decided to cancel our service with both companies. Deliverr charged monthly as SellerActive was yearly. I asked for SellerActive to prorate the remainder and give us a refund and was informed that they do not refund annual payments. I could not believe it after all the problems we went through. Candidly, I thought SellerActive would be reasonable and fair but in our case, NOPE. It didn’t have to be this way but it seems keeping our [SENSITIVE CONTENT HIDDEN] or so dollars are more important than being reasonable and fair. Boy I was wrong and disgusted. This was extremely upsetting for us and caused us to look at our other contracts with other providers and re-examine their policies. After asking SellerActive to reconsider, they replied saying, “Unfortunately, our annual contracts are not refundable". Would I ever recommend SellerActive, HECK NO! There are way better choices and better service. If you are
CONSTheir alleged policy keeping our money after second year.
Michael
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Been using it for years, saves time. Highly Recommended for Multi Channel sellers!
Been using SellerActive for about 3 years now. Great for selling on multiple channels and would like to streamline inventory management in one place.
PROSFrom trying out other similar services out there, by far SellerActive is most feature packed as with great pricing options! Support needed was answered promptly and resolved right away. Pricing adjustment through single website is very handy as well. The statistic page gives you detail information for important data that may help you further your sales.
CONSWish more popular integrations happen faster, but the support always happen. You can message them future support for different market place, they can help you give you good idea of time line on integrating them.
Vendor Response
Michael, Thank you so much for this review. We really appreciate you being a customer and helping share the word about us. We're here for you anytime!
Replied June 2020
Josh
Sporting Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great Service at a Great Price!
Has been a great experience! Extremely easy to use and if you have any issues, customer support usually has it resolved quickly.
PROSThe ease of using the software on a daily basis. Customer support is amazing!!
CONSThe Orders tab. Feels outdated compared to the other tabs in Seller Active.
Reason for choosing SellerActive
The cost.
Reasons for switching to SellerActive
The cost.