Anchanto Order Management
About Anchanto Order Management
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Most Helpful Reviews for Anchanto Order Management
1 - 6 of 6 Reviews
Ryan
Import and Export, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Just one click for integration and intuitive UI
coutless SKU ? mutiple warehouses? selling via every ecommerce channel? then Anchanto OMS is the answer.
PROSAccuracy is the basic for OMS but it's not easy to reach. Anchanto OMS is the most accurate order mangement solution that I have ever used and also as it's intuitive UI, so easy to be accustomed and use after 5min training.
CONSIf it can provide more opened environment for integration with external solution, ther will be no more requirments.
Reason for choosing Anchanto Order Management
Too expensive and there are no room for customization
Reasons for switching to Anchanto Order Management
it works witth any issue but to expand biz and save cost, we dicided to switch
Patrick
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Online cataloging made easy with OMS!
Overall I'm happy with Anchanto OMS. It lessened our workflow regarding managing online listings per sales channel.
PROSI like the easy cataloging and listing to multiple sales channels in just one click!
CONSSometimes the server overloads on their side resulting in slow website response.
Louis
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2021
Don't understand this field
Neutral, but the standard answers given by CS is very annoying and has to escalate to key account manager to resolve that.
PROSInventory sharing across marketplaces
CONS- Pickup date is defaulted as tomorrow after RTS, which is a bad nono as user should be able to select the date for carrier to come (eg. Fri RTS, Pickup on Mon instead of Sat). - Super laggy during marketplace peak days, there's no way you can export new order report or do RTS in peak times due to laggy loading
Soyun
Consumer Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
OMS review
Our company has a special order process that requires screening of customer data before order release, and Anchanto OMS program support was helpful in this regard.
CONSKorea team and Global IT team supported us in almost real time. There was no issue.
Cria
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2023
User-Friendly
User friendly and easy to understand compared to other systems
CONSSyncing issues, especially when a sku is listed in multiple stores.
Raghav
Wholesale, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed November 2020
Laggy system, useless support team
Good integrations and broad set of features. Works mostly fine
CONSSuper slow (they have not invested in bandwidth for the software), really useless support team who get nothing resolved on time. Server jams during peak sale period. All support team is based in India and no one takes responsibility for the query, it just keeps passing around from one person to another