5
4
3
2
1
Ease-of-use
3.8
Customer Support
3.5
Value for money
3.4
Functionality
3.7
"Very user-friendly, excellent real-time reporting, and well organized. LOVE that it automates fulfillment submission and allows for tracking information to be automatically supplied to the customer."
"Awesome, perfect to directly get all the insights from the ShipBob dashboard. They made it visible for us that we ship most of our packages mainly on the East- and West Coast."
"I like that the user interface is pretty straightforward, customer support has been good (during setup and post-launch), and that the price seems to be reasonable."
"Lost stock, constant late orders, overpriced and shocking customer service. They are not a partner, they are an enemy of your business."
"Worst experience so far: one time we sent inventory with the box labels taped to the box opening. This was our mistake (they should be placed on the side of the box)."
"Not only was the customer service terrible, they absolutely could not figure out how to ship products that are heavy/breakable so they didn't break in transit."
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