ShippingEasy Software

ShippingEasy Software

Find out more:

FrontRunners 2020

Find out more:

About ShippingEasy

ShippingEasy is a cloud-based shipping and inventory management solution suitable for small to midsize e-commerce businesses. Key features include order management, label customization, integration with multiple seller channels, rate comparison and returns management. ShippingEasy is able to integrate with UPS and FedEx accounts as well as a variety of marketplaces, shopping carts and e-commerce platforms. The solution downloads orders from all selling channels and automatically maps custom shipping preferences, rates and delivery options. ShippingEasy enables users to customize shipping labels and packing slips to match branding. Labels and slips can then be set to print in batches or individually. The solution is able to automatically send emails with tracki...

ShippingEasy Pricing

Starter - $5/month Basic - $29/month Plus - $49/month Select - $69/month Premium - $99/month Enterprise - $149/month

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 6

Inventory management

ShippingEasy User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 1,089 reviews

Heather

Company size: 51 - 200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Great for International Shipping

User Profile

Joshua

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Functionality

out of 5

May 2019

FREE Plan + Discounted USPS Rates!

I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items.

Pros

The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing.

Cons

One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however.

Reasons for choosing ShippingEasy

I chose ShippingEasy because it offers a free plan which suits my current needs. Additionally, ShippingEasy offers better integration with online marketplaces.

Steven

Company size: 2-10 employees

Industry: Building Materials

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

Great first shipping platform. Scales with your business!

Great, support was always helpful, but it was the Inventory Management (and lack thereof) that required us to switch. We also wish Houzz was a supported integration, but it is a very niche platform so I can understand why it may not be integrated.

Pros

While we no longer use Shipping easy, it still has been the best shipping service I've used in my 10 years in e-commerce. We had to switch to a system that managed inventory across multiple sales channels and allowed bulk updates, so we had to leave ShippingEasy. We still wish we had the shipping functionality of ShippingEasy in our new system. Our new system is a little clunky, and ShippingEasy had better presets / automatic shipping we would take advantage of to save time during our day.

Cons

We ultimately left ShippingEasy due to the inventory management being an issue and it did not integrate with Houzz. At one point it was working perfectly, but it seems like ShippingEasy all but dropped support for that feature a couple years ago. It could be better now, we just couldn't afford to pay for two shipping service providers. Our new inventory management system also allowed us to ship (not as great as ShippingEasy) so we had to make the smarter choice for our business and drop ShippingEasy. Inventory management coming back in a fashion that truly allows multi-channel e-commerce sellers to manage inventory would be great for a seller like us that uses Amazon, eBay, Houzz, and Shopify.

Reasons for choosing ShippingEasy

None other considered, I used ShippingEasy at a previous jobs as part of StitchLabs and knew it was the perfect solution for an eCommerce business to scale the shipping operation.

Reasons for switching to ShippingEasy

Worldship was clunky, always required us to type in addresses of every customer. Shipping Easy synced with our sales channels and automatically filled out customer addresses for us when shipping. Saved us tons of time!

Ryan

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

1

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

May 2017

Bria rocks and you should do whatever it takes to keep her on your staff.

Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).

Pros

Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.

Cons

It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!

Response from ShippingEasy

We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience. As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you. In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat. Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.

Replied May 2017

Jayden

Company size: 501-1,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Engineer’s Perspective

An easy and usually affordable shipping option.

Pros

The ease of creating shipping labels and the transparent side of tracking packages.

Cons

Some shipping options are more expensive than other sites.

Reasons for switching to ShippingEasy

Better deals for the size packages we most often ship.

Popular ShippingEasy Comparisons