ShippingEasy is a huge game changer for our small business. Time saver, highly organized and functional.

Ease of use, connectivity, for both our shipping needs and marketing are all incredibly important aspects of ShippingEasy. In the 5 years we've been using SE, it has saved us countless hours in creating shipping labels, return labels and tracking packages. We've also begun using their email marketing and have found it easy to use and very functional with the ability to segment customer's buying habits. Very useful. Their customer service is also top notch.

Honestly, we don't have much to say in the negative category for ShippingEasy. Before finding SE, we created every label individually on the USPS web site. SE took a daily multi-hour process down to minutes. A huge time saver.

the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.

Very intuitive UI and easy for my employees and clients to use with very little learning curve.

the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.

Paste and copy addresses to make labels right away, ability to import / sync records. Other features to automatize the process such as import rules, etc.

The system has 2 major flaws that we have brought to the attention of ShippingEasy but it seems that is not something that is in the works: 1. You cannot do multiple packages. If an order has more than 1 package you can't do it without having to duplicate the shipment for each label. This is an inconvenience and when we have multiple packages we just make them in FedEx directly. 2. Their address verification for Residential / Commercial is linked to USPS not to FedEx. USPS does not charge differently for Residential / Commercial and their methods are different than FedEx so we found out that we were paying more money because ShippingEasy will assign orders to be residential when they were not. This is a major flaw because it creates double work to verify addresses, at that time we just can do it in FedEx.

My favorite part of using this software is their customer support is ALWAYS available lightning fast and fixes any issues immediately.

Super easy to use and you can link all your platforms to make everything even less work! Superb!

There haven't really been any issues that either weren't my own mistake or something the staff could easily help me with.

Great!

Easy to use, integrates with my purchasing software.

lots of features that are helpful but I just don't always know how to use.

ShippingEasy has provided all the features and resources we need to grow our business efficiently.

It would be helpful to add features that can more efficiently handle orders that need to be re-shipped after issues such as 'returned to sender', damage, or fulfillment errors. This would mean having the option to automatically send notifications to customers and update orders in Shopify.

Great service every time. We use this program for many features, including inventory and email marketing.

Easy to use. Easy to get customer service and technical help. [SENSITIVE CONTENT HIDDEN] helped me with email marketing.. really made it work.

I have nothing to note that can be improved.

Efficiency in purchasing shipping labels from multiple sources. Multiple platform integration. Soon, inventory management and forecasting.

They are making upgrades and enhancements that actual improve the software and save me time. It’s apparent that they care and know first hand what I need as a business.

Nothing. I really can’t think of one con.

I love that it is user friendly and Shipping Easy strives to ensure its users have the access to help when needed. Super prompt and efficient.

I am not a techy person so sometimes I dont always know how to fix an issue, HOWEVER the chat feature is amazing for this!

Shipping easy has been easy to use and customer service has been great. Thank you [SENSITIVE CONTENT HIDDEN] for your help

I love that its integrated with Lularoe and Bless making it easy to ship.

Tax info was hard to find on my own, but thanks to [SENSITIVE CONTENT HIDDEN], in a few minutes he had it figured out and I was able to print.

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

It took us 3 days to catch up from weekend orders with EarthDye and Harvest Moon hair dye, after installing shipping easy all orders go out the same day and weekend orders on Monday with several hours to spare, absolutely incredible, it has saved us tons of time and money and also they helped with postage. First-class all the way around the block and back.

SUPPORT!! Although not needed very much because it is so easy to use, blew shipstaion out of the water. we gave shipstation a months trial and was super confusing. We have used this now for several years and the tech support is nothing short of fricken awesome. Fast and knowledgable. They are like one person answering your questions, nothing like I have ever seen in my lifetime. Lifetime customer.

I have 0 cons. It's affordable, reliable and efficient.

In the two years we have been using ShippingEasy, every time we have a question or odd request, they have been impossibly helpful in getting the issue resolved with nearly no wait at all. The individuals I have contacted are all intimately familiar with not only the aspects of their own product, but have a keen understanding of all the carriers they support as well as the platform you may sell from. They know shipping inside and out.

Everything I need done as far as shipping is concerned, they can handle without issue. The interface is straight-forward and easy to use, plus they work seamlessly with our store and postal carriers. I have never had a bug or issue with the software after over two years of use.

It's hard to come up with something I like the least about this product. Before, we had been doing all of our shipping manually which took hours. Now we can practically automate the process and have easy access to a wealth of information we never had before. I should note that we only take advantage of the shipping aspects of the program and only use one store, so I can't speak on the inventory management or how well it handles multiple platforms.

I was very satisfied with my overall experience. We were able to fulfill all our shipping responsibilities in the most cost-effective and fastest manner.

The most affordable and functional shipping service I've used. It is very easy to use. My favorite plus: It has greatly reduced our shipping costs and greatly contributed to our profitability.

There is nothing. We got the effect we expected for the management of the shipping process. I definitely think it is a product that should be given a chance.

We wanted a platform that manages all our shipping, orders, and refunds all at one platform. ShippingEasy offers great integration and pricing which is great.

Very easy to use and manage all your shipping labels and orders. The great thing is you can filter orders by SKUs. You can manage all your orders from different platforms integrated with ShippingEasy and manage everything in one platform.

There is nothing we have come across as a flaw but managing loss/stolen claims is a painful process specifically when trying to get support from the platform for third-party billers.

Inventory Management across multiple sales channels

I use ShippingEasy to not only ship my orders but to manage my inventory across multiple sales channels. This has been a life saver and likely added years back to my life. The idea of how I was managing my inventory before ShippingEasy makes me want to invent a time machine so I could have started using them from the beginning.

Sometimes getting everything to work with a new sales channel and sync with existing inventory can be a little tricky, but once it's it setup, it's smooth sailing.

Could not be happier. The service, product, and ease of use are crucial to running out warehouse.

Shipping easy is the superior backend shipping system for your business. The ease of use is top notch, and it's easy to train others on the system.

Nothing, They are very responsive to any customer service related request we have had. All software has issues, but shippingeasy always fixes them quickly.

From start to finish, everything this program has to offer is easy to understand and put into action. For a small business like mine, it’s a true headache saver when it comes to order management and shipping.

It’s truly all in the name!! Shipping Easy makes all aspects of shipping extremely easy! From website order integration, to order management, to package tracking, everything works seamlessly and simply.

Honestly, there is nothing about this program I do. It like. When my business suffered an extreme slowdown, like most businesses the past couple of years, paying the monthly fee was an extra cost that Made me contemplate switching. But for the monthly cost, the program truly makes life so much easier and compact so you’re not going between twenty different programs to keep track of everything shipping.

The biggest benefit that we have seen since using ShippingEasy is the time savings. Before using ShippingEasy, we were set up to print all shipping labels out of paypal. 20 orders was a 1/2 day process. Copying and pasting tracking #'s back to my website. Currently we are processing over 100 per day in less than 3 hours.

I love Shipping Easy for how it greatly streamlines the shipping process. Whether you are just shipping a few packages a week to hundreds per day, it makes the process easy and intuitive. Additionally, the interface between various marketplaces is a life saver. Shipping a vendor fulfilled Amazon order is no different than filling one from our own website. It transfers all shipping info quickly and accurately. Finally, they have one of the best help desks of any software I have ever seen with quick and accurate responses.

I think the only negative that I have had is with not being able to print a multi box order more easily. It can be done, but only if using thermal transfer type printing.

Shipping Easy provides an excellent interface and product. They allow users to have a range of plans to choose from ranging from free to several tiers of paid to give users the flexibility to choose what they need for their business. They also allow users to upgrade and downgrade to different plans throughout the year depending on volume changes. The software is extremely stable and the only time in 3 years that I had a problem, my customer service representative, [SENSITIVE CONTENT HIDDEN]. was very professional, diligent and fast to respond when solving my issue.

I really cannot think of an issue in my 3+ year experience with shipping easy. I am very happy with the products and services.

My business buys product from the customer (instead of the other way around). I used to have to manually generate a shipping label, cutting and pasting into paypal ship now, the order #, the customer address, I had to manually calculate the weight...it was tedious, I actually cringed when I got new orders, not good if you are running a business. A friend said I could purchase shipping software to do that, but none of the apps could be customized to automatically send a shipping label to a customer for them to use to SHIP TO ME. Then I tried ShippingEasy, oh my gosh they had a work around for me! Now, with a few clicks my customers receive a shipping label, it has their order # on it, AND it sends them an email! All with a couple clicks! So happy! Now I am happy to get as many orders as I can.

I have no complaints. This software does what it is supposed to do, make my life easier. Customer support is great.

an easier daily life....

The support staff was support driven and sales oriented. He listens, accepts faults moves past them and offers solutions. To answer the question, the software's primary "pro" is it's ability to save time in shipping as well as data flow between my software and itself. The added features like mass email is outstanding... This pretty much cemented my account with shippingeasy. This just simplifies my life and saves my company money. I love it and that's rare for me to say about.... Software.

Moving from the orders page to the shipments page is odd. When I create a shipment on and individual order, I should be able to immediately setup my label to printed. Your plug-in for wordpress/woocommerce did not initially work on my server. I was served the error: Warning: in_array() expects parameter 2 to be array, string given in /home/.../.../.../class-wc-shippingeasy-integration.php on line 21 I fixed this error myself by commenting out the line and reported it to customer support in an effort to help you guys out... No luck, I was brushed off.. And that was even after pointing out that I am my own webhost and willing to modify my Apache/PHP environment to match your requirements. So, I am running your software with my fix in it... So that's a "Con"... You guys should be a little bit more open with people. Smart people do incredible things when they work with more smart people...

Used this software back in our ecommerce days, and have stuck with it for 8+ years. We have since transitioned to manual orders, but Shippingeasy has always worked perfect for us.

Nothing comes to mind. We haven't ran into many problems here.

Excellent, easy, efficient and economical - what more is needed ?

Simple layout makes it easy to use. Flexible with useful options. Information can easily be edited and corrected between original input and final payment - this especially useful when formatting address details for international shipments. Always MUCH easier to input and operate than the websites at USPS and Canada Post

Only slight nuisance factor is the layout when entering a name and then having to insert the email address before the mailing address- so two "copy & paste" motions are needed at input. One efficiency suggestion would be for the zip code/postal code to be entered first and using software such as "address doctor" to confirm and verify the standard street address.