I'm new so the functioning is hard for me to rate but so far so good.

Honestly, It's the best I have experienced with any company ever (including Clover which is pretty good) I've worked with [SENSITIVE CONTENT HIDDEN]. They have all been polite, helpful, and very polite (they don't make ya feel dumb for asking) as well as super quick to respond. I have honestly not needed a call because the chat actually is clearer, quicker, and more efficient. I bet their call help is just as good. Other tech companies could take a lesson from their chat support team.

It is a little hard to learn but I am new. I think It's just going to take some time like any other software.

Super solid experience, while there has been some learning and need to reach out to support from time to time the user experience, the functionality, accuracy and ability to track modify and cycle count inventory is top tier. I've used Square Retail, QuickBooks POS, LightSpeed and a few other smaller programs that boast inventory management. They all pale in comparison... and if you want Brick and Mortar (I'm using Square and WooCommerce) Shopventory can manage it all whether I want stand alone inventory or pooled inventory it has me covered! Love it!

Shopventory first and foremost is unbelievably user friendly. From day one it is easy to setup, maintain and even if you are unsure of anything on the platform, knowledgeable support and guidance are a click away... yes even during a pandemic!

The only thing I can think of is the addition of managing serial numbers, but that really speaks to maybe 2-3 products for me so while nice to have. I wouldnt sacrifice the ease of use or multi platform functionality of Shopventory for being able to use SN# with a far more confusing and less robust competitor.

Once the initial setup is done (which can take some time) it's a very useful and helpful middle man platform

Once a product is connected on the platforms , it gets kind of difficult to perform edit actions

We were using Square as our in-store POS and WooCommerce as our e-commerce platform, and this is hands-down the best solution for inventory management in this use case. There are some quirks with Shopventory's bulk edit system that made certain tasks difficult (such as bulk changing categories) and there are inherent weaknesses in trying to use Square and WooCommerce together but this made a world of difference when we switched to it from a competitor—especially since Shopventory support and documentation are super helpful and competent.

Highly detailed stock history, super fast export of all SKUs with inventory quantity.

Making bulk changes to the product details can be unintuitive at times, and these bulk imports can take a long time to process.

Accurate inventory. Accurate data. Excellent customer service.

It has good reporting. We had a little learning curve because we've been with them so long they have implemented so many additional functionalities! Once you get past the learning curve it is smooth sailing. And their support is the best I've seen in the industry. I always there for you to walk you through the issue. And their tutorials are easy to follow.

It's really nothing but it does so much there is a learning curve to learn and know everything it can do for you. Once you learn all it can do you have a lot of data to analyze. It's an awesome system.

you just changed my world... next thing I will be learning is bundles... after years of working with clover and getting no help. we can finally sell things correctly. we have been taking a loss on by the pound sales for years by rounding down in the customers favor because we couldn't sell units correctly

There are still a couple of bugs with clover. And some missing integrations I don't see attributes anywhere but I may be wrong

When we signed up for the Clover POS it was under the guise of being an all-in-one for our business. That has proven to NOT be the case. Shopventory has seamlessly filled in the gaps Clover has. The bundling of products and superb inventory management/tracking. If you're finding that you aren't getting enough data, can't do what you need to do to track your stock, or other basic business functions, chances are Shopventory can help. We're halfway through the trial period and there are no questions that have been left unanswered, no system issues they haven't been able to help with, their customer service is ABOVE AND BEYOND anything I could have imagined. I wish I could give more than 5 stars, they deserve the sky. We will 100% be purchasing a subscription and will not consider it to be wasted money at all. They truly are the best companion for this Clover setup. Many mahalos!

The ease of use, customer service support and response rate and quality.

If there were an option to calculate the freight and taxes into our purchase order item costs it would be perfect. But that's a minute issue we are already familiar with dealing with.

The experience has been really good. There are very few things in this world today that have given me more confidence rather than less. Shopventory is a miracle solution for us.

Shopventory has done the following for my business- Solved issues with inventory that have plagued us for years. - Created accountability among my staff for who is making updates in the system- Given me valuable sales data to help keep more products in stock- Connected me with a level of customer service that I have not experienced before.

It doesn't work spectacularly with Woocommerce Product Bundles... but it still works a million times better than what we were using before.

Hands-down I have to give all of the credit to signing up with Shopventory to rep who is part of the support staff. She is impressively patient, spent hours working with me as we transitioned to Shopventory and is always extremely helpful whether I need phone or chat support.

It's been extremely helpful to have software that manages our inventory with important reporting AND integrates our Square Point of Sale system with our E-commerce​ store, Woocommerce.

There are some limitations in reporting and filtering, but I know Shopventory is constantly updating and improving.

My overall experience with the software was great, and cannot really fault it. My business used this software for around 12 months while the company sold merchandise.

I like that its pretty straight forward and self explanatory. It doesn't take someone with a lot of previous inventory knowledge to pick up and start using this software from day one.

It doesn't have all the features that some alternatives softwares have.

Overall, Shopventory has helped us combine and keep track of our online & in-store inventory by integrating with our new point of sale system. There was a bit of a learning curve, but the program is relatively user-friendly and support is available for questions that arise. There are many available features for a fair price, and the program does most of what we need it to do.

We are a small retail store and Shopventory makes it easy to create barcode labels, print tags, create purchase orders, view sales, and display current inventory. Stocktakes with an integrated barcode scanner are an easy way to take and update inventory. The program integrates well with our Shopify point of sale + online store and when we make changes in Shopventory, the updates are reflected in Shopify quickly. I have chatted with Shopventory's customer service representatives multiple times and they are responsive and helpful. There are also ways to input reorder quantities and be notified when you are running low on stock.

We don't like that purchase orders cannot be edited after they are created. Sometimes Shopventory quantities are slow to update after an item is purchased, although if you click on the quantity that will usually update it. The program will also update at random times and if you don't save what you're doing frequently, you could lose your work. You can also only input digits to three decimal places.

Shopventory has allowed us to stock more of what sells well, less of what doesn't, and not reorder dead product. Overall we have increased sales and decreased inventory. With several time consuming tasks now automated we are spending less on payroll maintaining the inventory.

Shopventory was good when it came out, and keeps getting better. They are always adding new features and reports without having to upgrade. In the beginning I was concerned that an "App" would not be able to handle our inventory in real time. After several years I can say that it easily handles thousands of titles of sheet music, and emails me daily titles needing to be reordered. We have since moved all the inventory from QuickBooks to Shopventory. Noteworthy today - they have GREAT customer service!

There really are no Cons! It works, and it's uptime is very close to 100%.

I've been using Shopventory for over 3 years now and it has been great. It was a brand new app when we started using them and they have just been adding new functions and making everything work! The multi location reporting and inventory management is super easy to use and it just works every time. Their customer support is always a great help. They are hard at work improving this day by day and I can't wait for what news in store! Great for multi-store operations and an all-in-one program for most if not all needs!

The best thing about Shopventory is that I can manage all my locations from one single page. I have a primary warehouse that receives all goods and then distributes to our retail locations. With a couple clicks I can adjust inventory counts of ALL locations. It's just really easy to do and I don't have to go into each stores inventory software and manually adjust each thing. Literally saves me hours of work every day. I can create purchase orders directly from Shopventory and it'll email my vendors my order automatically. It has many more nice features that really help!

Not really a Con for the software, sometimes it glitches and lags due to being cloud based when it is under heavy load but those issues have been less and less every update. It is a board software that is doing many things so it is expected occasionally. A quick logout and login fixes the issue if there was one. No other issues in my experience.

I needed something to help me track my inventory better that also integrated with my Square POS and Shopventory did the trick. It was kind of difficult to set up but the customer support was amazing and they helped me every step of the way. I probably took at least 2+ hours of their time just to help me set up a free trial account. The main reason I signed up for it was to get functionality that wasn't present in square such as setting COGS. Overall I am happy but hope to see some feature improvements in the future.

A few drawbacks which make Shopventory difficult to use: No mobile app. This is a pretty painful pill to swallow to be honest. As a small business owner, often times I can only go shopping for ingredients when I have some spare time. Having the ability to check stock levels in real on my phone while i'm shopping would be a huge win. Currently, I try to login to their website on my phone but it isn't even mobile friendly which can be quite frustrating at times. After speaking with support it's also clear this isn't even on the horizon. Upsell quickbooks integration: Not a huge fan of paid SaaS products that lock out features for an additional fee. Quickbooks integration will cost you an extra, which DOUBLES the price of the product. If it's already been developed, why not just include it into the subscription? There's nothing I hate more than feeling like I'm being nickel and dimed. Overall I will continue to use this product as I have already set it up, but it's likely I will look for something in the future that has a mobile app as that functionality is just too important for me at the moment.