SkuVault Software

4.19 / 5 (21)

Our advisors have recommended this product 2 times in the last 30 days

About SkuVault


SkuVault is a cloud-based inventory management software designed for small and medium-sized omnichannel businesses with a focus in eCommerce. SkuVault features inventory management applications that include multi-warehouse inventory visibility, Hyper Picking, barcoding, real-time marketplace data syncs, and quantity buffers.

The inventory management software integrates with other eCommerce software solutions and marketplaces such as Amazon, eBay, Walmart, ShipStation, ShipWorks, Bigcommerce, Magento, Shopify and QuickBooks. SkuVault also features a quality control system that helps users ensure that orders are fulfilled correctly and is able to identify where an error occurred during the order fulfillment process. SkuVault is an operating system agnostic and also offers mobile applications for Android and iOS.

Additionally, SkuVault offers features like cycle counting, paperless wave picking, serialization, and replenishment reports to improve warehouse operations and reduce human error.

SkuVault is priced on a monthly or annual subscription with upfront launch package fees and potential integration cost depending on individual requirements. A dedicated customer service team including Onboarding Specialists is available for users five days a week in addition to community forums and support documentation.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

21 Reviews of SkuVault

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

3.5

Ratings Snapshot

5 stars

(11)

4 stars

(6)

3 stars

(2)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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March 2018

Ryan from SCS International Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Works Well - Tons of Flexibility

Allows us to track exact location of every item in the warehouse, and QC each online order before shipping. Makes the warehouse much more efficient, and significantly reduces shipping errors.

Pros

Very detailed, can be tailored to many types of businesses and has a large number of integrations so chances are it works with your setup or can be adapted easily. Includes a remote print server so pick lists, labels, etc. can be printed anywhere and at multiple locations - very cool.

Cons

They advertise support with accounting software, but the accounting side is VERY limited - does not take into consideration discounts, tax, or shipping so this is really useless. A more thoughtful accounting integration would really improve this service.

Response from SkuVault Inc. of

Replied March 2019

Ryan, Thank you for taking the time to share your thoughts. We appreciate hearing about all the ways you find our platform useful and that you find it flexible. We are taking your concern about accounting to our product team for a closer look at what we can do to help make a better experience. May we contact you if we have any follow-up questions? Thank You,

March 2019

Michael from SAUCIER ENTERPRISES

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

Provides all of the necessary functions for successful warehouse management

Skuvault allows us to fairly easily keep track of all items in our warehouse and provides perpetual inventory valuation. It also helps us to reduce out of stocks with individual item re-order points and purchase order generation.

Pros

Ease of set up, accurately maintains warehouse location and inventory data.

Cons

Order creation process for shipments and inventory removal is difficult to learn and cumbersome.

Response from SkuVault Inc. of

Replied March 2019

Michael, Thank you for taking the time to share your thoughts. We are happy to hear that you are seeing success with managing your warehouse inventory, We strive to provide best in class software and support to our users and take feedback seriously. We are sorry to hear about your difficulties with order creation, and would like to help you find a way to make it a better experience for you. May a member of our team reach out for training? Thank You

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Ease of Use and Customer Service

Pros

Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.

Cons

The times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software

February 2019

Matt from Instocklabels.com

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Manages Awesome

Helped us manage a 3K plus size inventory​ soooo much better.

Pros

Ability to add, manage and do a rolling inventory.

Cons

Wish it could handle mobile a bit better.

Response from SkuVault Inc. of

Replied March 2019

Matt, Thank you for taking the time to share your thoughts. We are happy to hear that our software is helping you manage inventory better. We take user feedback very seriously and will share your concern about using a mobile device with our product team. May we contact you if we have any specific questions about your case? Thank You,

February 2019

Allyse from Baby Cubby

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

February 2019

A reliable way to track and audit inventory.

I love Skuvault and it makes my job in retail so much easier!!

Pros

I love that I can trust Skuvault to give me correct numbers. We use light speed, but always double check inventory through skuvault to make sure we are right and on track. It has helped our company to stay on track!

Cons

Sometimes finding an item can be difficult- putting in a location, item and warehouse can take a second and can cause room for error. Also, at times, if you choose to audit a certain brand it doesn’t have all the items listed.

August 2015

Ron from CRT, Custom Products, Inc.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2015

Cost effectiveness, Functionality & Service

After more than a year with SkuVault, I can honestly say that this is the best and most evolving to fit the customers' needs WMS that I've ever encountered. SkuVault is highly affordable compared to other warehouse management systems. You'd be hard pressed to find another WMS with as many features for the same amount of money. Our last warehouse management system cost 6 figures, and we had to fly someone onsite for more than a week to install it. SkuVault has more features than that system, and you don't have to pay to fly someone out to update it for you... That's the beauty of the cloud. About the cloud, if you're worried about that... We've haven't had any down time the entire time that we've been with SkuVault. SkuVault's WMS is feature packed, and we love the user accountability. Any time that we've had an issue with the way that something worked, SkuVault has changed it for us. The suggested feature section of their website is something that they watch like a hawk, and they are very receptive to customer suggestions... They've made at least 5 changes to the software that we've asked for within that year and a half that we've been with them. What other software company does that? SkuVault has been great for us. Anytime that there's an issue, they are there to help... Immediately. I can't say enough good things about their customer service. I've talked to many people over there, and they've always bent over backwards to help us out. SkuVault is awsome!

Response from Agile Harbor of

Replied August 2015

Thank you so much, Ron! :) Hearing from awesome customers like you is what motivates us!

October 2016

Michael from Sunbelt Products

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

SkuVault has helped us organize our listings and logistics

We have been using SkuVault for almost 4 years (Since 2013). We have checked our other WMS along the way (Skubana, Seller Cloud, and a couple more) but none of them offered the full features we have with SV. One of our main uses at first was to use SkuVault to push live inventory to Ebay, Amazon and Shopify. Since then features were added and we use SkuVault to run our sales reports, reorder reports, create our POs, receive POs, audit our warehouse, and to track our FBA sales. We also use Shipworks which SkuVault is integrated with. We are looking to possibly add a CMS like Channel Advisor and integrating it with SkuVault and Shipworks but we are not quite there yet and are instead using SkuVault.

Pros

Good forums to make feature requests where users can vote on requests
Customer service is fast and we usually talk to the same people every time
Integrates with our shipping platform Shipworks
Has the most features for the price (We are under 1K a month)

Cons

Does not have the ability to create listings. A work around is needed for this.
Sometimes we miss when a new feature is released

May 2017

Anthony from Powder City LLC

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

Excellent startup WMS

This platform was developed by an eCommerce company for their own use. This gives the comfort that the designers and account managers not only talk the talk but walk the walk.

Pros

SKUVAULT is a flexible, fungible platform that is adaptable to nearly any eCommerce operation. It adapts to control of inbound raw materials, application of multiple SKUs to one item. It can handle Kitting, and light manufacturing operations, converting consumable items, raw materials, packaging and assigning the Finished goods part number. SKUVAULT is versatile in the Order selections process and offers a final item match to prevent shipping errors. The live Cycle Count process is a valuable tool for the operation.

Cons

There are a few reporting gaps that show in extracting the users data but compared to other Web based applications, you can access your data and it is traceable to a company's internal SKUs.

May 2018

Cheryl from Champagne Spas

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2018

Easy to use, does exactly what I need it to

Pros

It is one of the easiest inventory products that I've used. Keeping track of everything is essential and they make it fairly simple once you get the hang of it. There is definitely some learning to it but once you figure it out, it's awesome

Cons

Well, it's internet based so you have to have a pretty stable internet signal to use it but other than that, it does what it is designed to do. It is pricey so it's up to you to determine if it's worth it.

Response from SkuVault Inc. of

Replied March 2019

Cheryl, Thank you for taking the time to share your thoughts. We are glad to hear that you find our software easy to use and that it meets your needs. We constantly strive to deliver the best software and support at the best value, so if there is ever anything else we can do, please don¿t hesitate to reach out directly to our team! Thank You,

May 2017

Matthew from Infinity Source Inc.

Company Size: 11-50 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2017

Great choice for inventory management and picking

Overall a good software with some negligible issues here and there. If you're looking for something to help you manage inventory, pick, integrate with other software and nothing more, then this a solid choice.

Pros

Very straightforward, with no extra unneeded features. Includes many ways to bulk import and update virtually everything. Software is mobile friendly and their on boarding program and customer service will answer any questions you may or may not have. Integrations with channels are part of the software plan and do not incur additional costs.

Cons

UI has some issues with usability in terms of ease of use, the picking and QC pages are in different sections even though they are meant to be used in conjunction. You are also unable to resize columns in the catalogs making it difficult to see long strings of text.

August 2015

Tommy from SlimShades

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2015

Fulfills All of Our Inventory/Warehouse Management Needs

SkuVault has been a god-send for the inventory/warehouse management of my business. Some of my favorite features of the software are: 1) It uses bar code technology to track the precise location of all warehoused items. 2) It integrates with all of the major 3rd party marketplaces to accurately juggle quantities as items cycle in and out of the warehouse. It also integrates with my shipping software (Teapplix) to import orders and sales data. 3) It logs the history of all personnel activities to better monitor the productivity of employees. Additionally, it logs the history of items and locations. 4) It provides detailed reporting on many aspects of my business - sales reports, inventory reports, reorder data, etc. Bottom line, the team at SkuVault is serious about what they do. They provide a very powerful tool already and they are constantly developing and adding new features to make it even greater.

Response from Agile Harbor of

Replied August 2015