About SkuVault

SkuVault is a cloud-based inventory management software designed for small and medium-sized omnichannel businesses with a focus in eCommerce. SkuVault features inventory management applications that include multi-warehouse inventory visibility, Hyper Picking, barcoding, real-time marketplace data syncs, and quantity buffers.

The inventory management software integrates with other eCommerce software solutions and marketplaces such as Amazon, eBay, Walmart, ShipStation, ShipWorks, Bigcommerce, Magento, Shopify and QuickBooks. SkuVault also features a quality control system that helps users ensure that orders are fulfilled correctly and is able to identify where an error occurred during the order fulfillment process. SkuVault is an operating system agnostic and ...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

29 Reviews of SkuVault

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(7)

7

3 stars

(3)

3

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

December 2019

Hiral from YFWarehouse

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Warehouse Managers Dream Software for Inventory Management

We needed a way to catalog and add location codes in our warehouse for over 144k SKUs, we move inventory frequently around the warehouse so simple methods of barcode scanning and updating where required. Warehouse staff needed ease of use at every level from receiving to order picking and shipping.

Pros

Simple setup Lots of features Integrations across every section of the Internet Retail Multi-level Blanks inventory kitting and bundling

Cons

Limitation on users in the pricing tier and cost of additional users. Training staff can be challenging with so many features

July 2020

Will from Helixx Sports

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Amazing Software - Must have for small business

Amazing experience. These guys are the best.

Pros

Love the ease of use. Tons of videos and help articles to explain how to do anything in the software. If that doesn't help, then they have amazing customer support. They are always innovating the software to make things more streamline and cater to other industries. Another pro is the product feature submission. If you have a suggestion on how making something more streamline, they welcome these ideas.

Cons

The only thing that was challenging was getting the 10's of thousands of sku's set up in the system and barcoding everything but that is something that is unavoidable with any software. My other con was that I didn't use this sooner :)

Reasons for Choosing SkuVault

Price, Easy to use, Met all the needs we needed for the business.

September 2020

Sara from The Daily grace go

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

SkuVault is Great

SkuVault is awesome for what our company needs for everyday use?

Pros

SkuVault is great for the company to be able to organize and place orders for our customers. We use it daily.

Cons

There are some glitches and slow moment in SkuVault printing shipping receipt. But overall we like the product

December 2019

David from Delta Molding LLC

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

December 2019

Didn't Work For Us

I think "ripped off" describes our experience. We paid the $2,000 onboarding fee and spent a month setting up SkuVault. We also spent additional money integrating our drop shippers with SkuVault. After launch, SkuVault failed to sync our external warehouse quantities with WooCommerce. After another month, tech support still hadn't fixed the issue, so we switched to Ecomdash and had everything running in 72 hours. Ecomdash refunded our monthly subscription fees but they still haven't refunded the $2,000 onboaring fee. I'll update this review if that changes, but I currently cannot recommend SkuVault. You'll basically be paying $2,000 just to see if SkuVault really does the things they claim it will do.

Pros

SkuVault has rich features for warehouse management. For example, SkuVault tracks inventory in containers, and in multiple locations. You can also track inventory history, reasons for removal, etc. If you have a large warehouse, it might work well for you.

Cons

A) It's not terribly easy to use. Heck, they made us buy a $2,000 training package. B) The product search function is frustrating. You pretty much can't find a product in SkuVault unless you can type in the product name "exactly". It's almost maddening at times. In comparison, Ecomdash finds my product before I even finish typing; the right product shows up after I type just a few characters. C) The Shipstation integration and packing quality control didn't work very well. The picking/packing flow required too much jumping back and forth and created additional opportunities to screw up an order. We turned these features off. D) The WooCommerce integration doesn't work very well. Evidently, the built-in integration is fairly new, and they preferred that we use their older "tool"; a downloadable program for inventory syncing. However, this didn't work so well either. E) Multiple warehouse functionality is limited. We have warehouses and sales channels in the US, and also in the UK. Ultimately, we need to push our US inventory quantities to our US sales channels, and our UK inventory quantities need to push to our UK sales channels. SkuVault can't do this; it's designed to sync the total combined quantity. Ecomdash has a warehouse override feature that takes it a step closer to doing this. For about $2,500, Ecomdash offered to develop this for us.

Reasons for Choosing SkuVault

SkuVault was attractively priced. We have a lot of sales channels and many other companies charge for each channel integration. In the end, we went with Ecomdash. It has fewer features, but it actually works and it's less expensive.

Response from SkuVault Inc.

Replied January 2020

David, Thank you for your comments. Please be assured they are reviewed and put in context against feedback from our portfolio of long term and recently fully implemented clients.

July 2020

Hallan from Carpets & More

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Exactly what we were looking for.

Excellent experience, almost no issues what so ever. If we do run into a problem, their customer support is fast, clear, and helpful. The implementation and initial setup was a longer experience than we thought, but because we had a lot of internal decisions to make, but their implementation team was always available to help.

Pros

Some features are daily essential to our business model, such as picking items, quality control, inventory management, reordering and replenishing, the ability to use scanners, multiple users, etc...

Cons

Perhaps the interface and layout of how the products and catalog are displayed could be more flexible and adjustable.

Reasons for Choosing SkuVault

Because folks from Channel Advisor recommended SkuVault for such great connectivity with their platform.