All Sortly Reviews

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Anonymous

501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Totally loving this for our company.

We are able to keep track of all of our inventory & what items are sent out to what locations as well as keep track of what is coming and going within each exact room. We are so happy that we can import from spreadsheet the information on other locations so that we can keep track on them as stock arrives without granting access to those workers to our inventory software.

PROS

Customize-able in almost every aspect. Totally tailored to us.

CONS

Originally it was not available on Android, but now that it is, we have it on the cell phone too. :)

Jason

Research, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Sortly in the Laboratory Environment

This was exactly the application that I needed when I started our Laboratory inventory system. It is easy for my staff to look up if we have any chemicals on site, and the ability to add custom fields and tags allows us to keep a list of all of our Hazardous materials and link the SDS(new MSDS) forms to the chemicals, as OSHA and other agencies require.

PROS

To be honest, it is 'dumb' software. It has a very basic structure that allowed us to fill in and sort things as we needed to without fighting against any templates or pre-designed structure that got in our way. It is super easy to integrate the iOS/Android app as a barcode scanner, something that other inventory management software charges *thousands* of dollars for, as well as expensive hardware to use. Most of your employees already have cell phones, or can be issued ones for work easily.

CONS

It is not quite as intuitive of an interface as the design would lead you to expect. A few good video/YouTube tutorials would be helpful. The team is still developing features as clients give them input, so things can change quickly. App does not always push to update versions and old versions can be out of synch with the database. Uses Avery labels when I would prefer a zebra printer for printing labels.

Trent

Chemicals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Dishonest company with horrible customer service

If you want to work with a dishonest and shady company…. Look no further than Sortly, they check both those boxes.

PROS

The software it’s self is good! Functional and easy to use.

CONS

After 1 year of using the software Sortly removed key features without notifying us, then required us to pay 4 times what we were paying prior to regain access to those features. I live in the customer support/service world, and the 2 days of emailing back and forth (because they will not provide a phone number to call) was the absolute worst customer service I have ever experienced.

Benjamin

Entertainment, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2019

Perfect for Camera Equipment

Sortly pro has been great. I was in the process of designing my own custom app for tracking my equipment, but am glad I didn't go too far down that road before I discovered Sortly.

PROS

What I love about this software is how flexible it is... if pressed for time I can quickly snap some pictures of what I need to inventory, and come back later to fill in the details. Also, the custom fields really help me fit it into my own systems. Also, the more you use the software, the less time consuming it becomes because the information tends to be already input... now I mostly am just moving things around.

CONS

A lot of what I do is basically "Checking in" and "Checking out" equipment... making sure what SortlyPro says is in the case is actually still there... there's no simple solution for that... but I've worked out my own way of doing it. I also wish the "History" option worked better for what I do... would be nice to be able to easily see where a piece of equipment has been... but the current format for History is basically a very complicated list.

Robert

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2018

The App was easy to use and helpful at first, but in the end it did not do everything needed.

I was able to get a pretty solid list of inventory and was able to manage it manually for a few weeks.

PROS

I liked that I was able to take pictures and scan the product into any folder. I liked that i was able to create as many folders as I needed. I really liked the style and functionality of the app. It just didnt accomplish everything that my bosses needed.

CONS

I was not able to search through my items by quantity, I would like to know what I am out of so that I can restock what I do not have. It would be nice to be able to communicate with the other users on the account. I pay for Users, and it would be nice to be able to message them about specific items arriving, through the same app. Maybe a notification system of some sort. I also wish that it were easier to move items back and forth from folder to folder. It is not as user friendly as it should be when it comes to searching for the folder to move the item into. Specifically on the mobile app because when searching for the destination folder you have to click on just the arrows on the right hand side of the parent folder. Maybe implement a quick touch and a hold down action. It would also be nice to be able to receive boxes and deliveries and be able to sort them into specific folders automatically, based on what is scanned. So predetermined folders.

melanie

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2018

Easy to use and set up. Good value overall.

PROS

The app is easy to use and requires a minimal training period for users. It is aesthetically pleasing while being functional. Set up was quick, easy, and can be implemented same day.

CONS

It's missing some core functionality that would be helpful: - Ability to choose which info is displayed first when pulling up a searched item. From our use, we need to see quantity and customer cost first, we don't need to see the QR code, it leads to unnecessary scrolling on the users part to access the info needed. - Permission based views of fields per item. Such as the ability to hide fields, such as dealer cost from non-admin users. -Permission based editing of fields. - Ability to reprint QR labels that have been created - Custom fields are great, but they are limited to text fields. A drop box feature would be great. - Search field suing the web / computer doesn't work as well as the apps. - Low inventory alerts are needed. - a live support number would be highly helpful for any business.

Gregory

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2018

very easy and intuitive at the same time.

PROS

this software is easy and quick when dealing with inventory. I like how everything is set up and ease of finding my folders and subfolders. I also like how you can use the excel import to also add the items.

CONS

wat I lease like is if I use a desk top/laptop, adjusting inventory is a little bit different than if I were to use my smart phone. using a laptop I can not adjust the qty of items I want to move it moves all of them; compared to the smart phone it gives me the opportunity to enter my amount that I want to move. also I wish there was a way to adjust the inventory with the excel import. it makes it a lot easier when dealing with large amounts inventory. I wish the excel import would allow to merge the items together instead of making a whole new item. it would be nice if the excel import could also minus the inventory.

Brandon

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2018

it works well, syncing can be an issue at times but overall good product

PROS

easy to use. simple scan codes for inventory tracking. Can use it across all my devices, iphone, iPad, and Mac to always be up to date.

CONS

syncing can sometimes be an issue. obviously with an inventory tracker a difference of even one can make a difference. it has got better, especially after going to the pro version.

Kevin

Chemicals, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easy to use for basic inventory needs

Overall Sortly has solved some of our problems with inventory management but to implement it on a wider scale it would be impossible to use as is.

PROS

Ease of use, simple to add and delete inventory.

CONS

Not being able to sort part numbers within the app. I wish there was a text only option to scan through inventory items easily without having screen real estate taken up by product pictures. The general layout of information, part number, lot number, etc should be editable. Especially the order in which it appears on the app. Labeling needs some help. Being able to set a specific QR code per item and reprint that specific one would be a really nice feature for inventory management. Being able to use a standard label printer to make labels vs using a sheet and standard printer. Or make your own thermal printer to use Sortly branded labels with the app!

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2019

Great system that has really helped our business

We have a wide inventory with multiple uses. Sortly has helped us consolidate information in one convenient location and given us the opportunity to see all aspects of our inventory under one 'roof.' The check-in/check-out process is quick and easy for anyone on our team and even though we don't use some of the tools that it offers, as our business grows it is nice to know that we have a system that can accommodate our diverse needs.

PROS

The software is user friendly, offers a lot of practical functions, and offers the exact needs for our business. Using it has kept us more organized, more efficient, and has saved us time and money.

CONS

The one feature that I would like to see added is the ability to move items in bulk based on a custom number, not the entire inventory.

Carolina

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2022

Does what it needs to but isnt the best

PROS

Sortly was pretty user friendly and helped us with organizing our inventory. It allowed for pictures and barcodes which was useful for similar products.

CONS

The barcode scanner was only available on the phone which we did not want our employees using during work hours.

Erika

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2018

Initially difficult as it wouldn't update between devices. great now after update.

Assists in tracking who takes what. Assists in proper inventory management.

PROS

photos. ability to move from one location to another. bar code scanning. multiple users and updating. ability to administer online.

CONS

glitches between devices. lack of flexibility for folks not completely familiar with software. Need to be able to make a purchase order with items removed for billing purposes and assign customer name. Be cool to have a PO button and you click and drag what you want to that PO instead of a folder within a folder for each customer. Then email the PO or have it saved in a PO folder. A quick restock feature would be good too.

Sam

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

After 20+ years of using an outdated inventory system it was a relief to find the Sortly App.

PROS

Everything is set up and easy to use, the interface is straight forward and I was able to get straight to work within minutes. If you have a small business and are ready to get out of old ways of inventory I highly suggest Sortly.

CONS

The hashtag search feature can be a hold up sometimes when doing so many numbers with same tag. I wish there was a way to add a hashtag across an entire album instead of inputting the menu with every number. Also I noticed as inventory builds I have to refresh screen more often as some numbers would become unavailable unless I refresh the screen..

Meredith

Individual & Family Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2019

Great tool

PROS

As a speech therapist, I love that I can tag each item with a skill or concept. This is incredibly useful for when I am planning for my next session. I simply type in the skill/concept I want to target in the search tool and all the activities, toys, and games that are tagged with that skill pop up. Very easy and quick for planning.

CONS

Perhaps if there was a way to have the most tags or the most recent tags pop up when you are adding a new item would eliminate the time it takes to add new tags.

Nicholas

Photography, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Softly ftw

PROS

We were able to quickly inventory our whole studio

CONS

I wish there were more label formats. We had to make our own smaller labels.

Vincent

Medical Practice, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY