Overall our experience has been positive and a lot of that is due to the support from Massgroup, if we have a problem they address it very quickly.

The functionality, there are a lot of things that TME will do and can do to gather data and provide that data for review.

I would like to see more flexibility in the customization of TME.

We use this product as a check in/check out inventory control for our teacher-to-student need. It has given individual control to our teachers so it doesn't have to be handled centrally

Honestly, we don't have anything that is least liked. I would say "Reports" but MASS Group has been able to create/modify any report to accommodate our need

Recent upgrade seems to have helped performance in general; also, new wand is great and makes for very fast inventory check in our vault.

We have integrations with other library software that make the connection to TME break pretty regularly, which is frustrating. We plan to upgrade to a more modern library management system in 2022 & hope that will improve the overall experience, particularly this ongoing issue.

TME Inventory management allows us to quickly assess inventory status and gain an understanding of where parts are being consumed. Tracking where spare parts are consumed provides better insight into equipment failures. We can assess how long since the last part was changed, and understand if a given tool is subject to more frequent parts consumption. I'd also like to give a heartfelt thanks for the team at MASS Group. When we transitioned to TME Inventory Management they supported a customize upload process, and provided good feedback on how we should configure our data to take advantage of TME features. The MASS group team has consistently provided excellent support for both the TME Inventory Management and TME CMMS software packages

TME Inventory Management Software has four significant benefits. 1) Seamless integration with the TME CMMS 2) Tracking of serialized items 3) Ability to issue parts to and from assets. 4) The MASS Group team has a good knowledge of both their product and industry best practice. They provided excellent guidance on how to best configure data to make the most of our installation.

Some of the submenus are not configurable. Ideally we could configure the information in a submenu to meet our needs. For example the supplier submenu lists the manufacturer ID instead of the name. This requires and additional look-up when ordering parts.

Tracking of Spare parts needed to support an fast pace production environment, where time to repair is critical, is paramount and was effectively addressed with TME Software. The reporting feature ensured that we stayed informed of usage and critical reorder points to mitigate running out of parts and incurring excessive down time.

This software is comprehensively packaged with all that is needed to implement and use seamlessly

The mobile feature needs additional development to function as a true mobile App.

We can easily generate new batch numbers upon material receipt and track its consumption and relocation in the inventory management module. We get emails informing us on what is past its safety stock limits so we have visibility on inventory.

Ease of tracking a given batch number to its transactions. The automatic report trigger reorder of materials that have breached their safety stock level.

Adding column for expiration date on the quantities submodule. Having a more transparent way of seeing the size configuration of materials on hand (not just the total using base unit of measure).

It's easy to use just like its name Traceability Made Easy. Real-time tracking is great and has great reporting features.

I have yet to experience this first, so far, I am getting what I need from TME.

Overall, the experience has been positive, TME helps us track not only what materials we have in stock, but also how they are used and how often.

Being able to barcode track individual inventory items has been monumental in setting up our supply chain and inventory tracking.

Integration into the scientific field was a bit lacking, but this may be due to our company not having access to other modules.