ToolWatch was chosen to help our construction company manage our tool and equipment inventory at multiple warehouse and job site locations. In 2.5 years our database has grown to 3,350+ model records comprised of 42,700+ active items. Our employees use ToolWatch to accurately manage assignments of assets allowing us to generate the necessary accounting recovery to recoup the operating expenses from projects and minimize end of project losses. Having access to the Reporting Cloud allows us to develop customized reporting and business intelligence that Project Management and Leadership have grown to rely on. ToolWatch's API allows us a channel for bi-directional communication of data generated in ToolWatch to our existing ERP. Most support related issues are resolved same day unless escalation to development is required. In the past year ToolWatch has made great progress in developing a mobile platform (iOS/Android) that is very polished and shows great promise. We are excited to put it to use in the field to expedite our requisition process. The ToolWatch staff, from Support, Sales, and Development, have been a pleasure to work with and we look forward to our continued partnership.

Turnkey Solution, minimal development for custom reporting and API integration. The mobile apps on iPhone/Android work really well. The ToolWatch development team works on a evolving road map which brings continuous improvements to our investment.

The Enterprise desktop client can be sluggish at times. We are optimistically waiting for planned updates to the application that should resolve this.

Overall, I'm glad we have it

It will do nearly anything you want it to

my major gripe is that transfers of tools via the app is not as smooth, simple or intuitive as i feel like it could and should be. also, the fact that is run as a data base makes it powerful, but it also allows too much variation in input of data - a more regimented input system would go a long ways to keeping the data base standardized across users who input tool data.

The only reason I still have this program, is because I don't have the time to convert all the information to a new one.

Um, nothing. I wouldn't wish it on my worst enemy.

Can’t type notes in a retired tool Won’t allow an inspection recurring every two, three years “Certification” recurrence not working in program Tools won’t delete, unless deleted multiple times, reboot a couple times. Service event will not delete. Work order GUI messed up. Workaround: generate w/o from tool. Sort of. “Lists” purchasing / receiving menu messed up. Set up 3000 mile PM on vehicle, created work order for last PM, reset miles to higher than called for PM, no service message. Multiple crashes. Worst one when I had a large transfer almost complete. Locked up computer. “Fatal error” message sent to toolwatch. Editing tasks in service tab tool model, locked up. Editing condition of a quantity tool, asked if I wanted to edit all tools in this category, “yes” said it would reset quantity to zero? It didn’t reset the quantity, and didn’t update the status. Can’t modify a transfer or work order once processed. Transfer history report doesn’t reflect what is currently transferred to employee* When adding cost to a tool, must put price under “replacement value”- “retail” doesn’t register as a value (2) major crashes, toolwatch shut down both times during transfers ETC

The implementation of the program was alot of work but we were able to tailor the program to fit our needs.

Learning the process of movements within Tool Watch

The ToolWatch interface is user-friendly. There is a lot of training material that has helped me quickly learn the back office and warehouse inventory management practices. The support from ToolWatch's team is unmatched from other programs we've tested.

The only aspect I've struggled with so far is the billing browser and understanding the dates involved.