TRXio software


8 reviews(4.0/5)
8 reviews(4.0/5)

TRXio by Cairnstack Software is a cloud-based inventory solution that helps businesses of all sizes across various manage their assets, protect their brand and comply with industry standards. Within TRXio users gain access to demand forecasting and replenishment, kitting, lot traceability, reporting and analysis and vendor managed inventory tools in addition to marketing features. The program can be used on mobile devices and is iPad compatible.

TRXio maps the process between the proposal and final invoice by visualizing workflows and products. The solution helps users to avoid duplicated efforts by connecting orders, projects, knowledge of inventory locations and invoicing. It tracks products as the flow into, around and out of a business.

Additionally, TRXio automatically creates change orders when the scope of a project changes. Services are offered on a monthly subscription basis that includes support via phone, email and online FAQs.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

8 Reviews of TRXio

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  • Greg from Acoustic Architects

    Number of employees: 11-50 employees

    May 2017

    Good potential, Needs to be fleshed out and bugs taken care of. The

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is really good at keeping track of inventory. It also helped out with tracking items at the customer

    Pros

    The ease of use. Its pretty great! The interface is simple and easy to understand and the drop down tabs are self explanatory

    Cons

    The bugs and functionality needs to be worked on and polished. There are things that were said to be in the works and months later still not working

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thank you for the honest review, Greg. In any application there will be bugs from time to time. We have a full development team that is devoted to the growth and overall success of the platform. Sometimes when requests are made they are weighed across many companies and the polishing that can benefit the most users is what we focus on first. As for special requests, we can always be convinced through a defined scope of work and willingness to pay for the request. Software as a Service is the way of the future where companies are not spending tens of thousands for software per month or year without the knowledge of constant upgrades and fixes in the pipeline. What we do know is that we save organizations many times the cost of the TRXio platform every year in recovering lost revenue from all levels of an organization. Software with an ROI that can be measure in days not years.

  • Jonathon from Completely connected LLC

    Number of employees: 2-10 employees

    May 2017

    My company purchased the software and I was the one who said it up for our company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to inventory are products in stock so that we are able to closely monitor what we have and correctly order new products

    Pros

    Support for customers is awesome and very helpful. Software is also easy to use once I got the hang of it

    Cons

    Editing products in software after they've been added it's kind of difficult. So once I got the hang of it it wasn't too bad

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thank you for the honest review, Jonathon! I agree the product editing can be tedious. If you look into the editor now we have made some changes and if you have ideas on how to make the process faster we are always open to feedback. We listen to all feedback and if it can benefit the platform as a whole we get it done asap. Also know that you can add new products by scanning a UPC code that in many cases has existing product info that could be edited for your uses. This limits data entry time to a minimum where all that is needed is to edit for accuracy in your use.

  • Jeff from Big Fish Automation

    May 2017

    Great service, didn't work out for us

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Made us think about how to track our inventory

    Pros

    Cost, service was great to talk to. We liked that there was a database for our industry as well. Thanks

    Cons

    Didn't integrate with quickbooks very well. There was limitation in bulking items, also everything had to be tied to a QR code.

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thank you for the review. We have made two major revisions to the QuickBooks Desktop integration since your account was created. We will have on of our support specialists reach out to you about QuickBooks specifically. Also we are releasing our integration with QuickBooks Online in September as well.

  • Shaun from Sound Oxygen Service

    Number of employees: 51-200 employees

    May 2017

    The work with you to make it the best for you!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Knowing where our inventory is at all times

    Pros

    TRXio has made the system work for us, When we have an issue they make adjustments to improve our daily operations

    Cons

    Its a great inventory system for retail or bulk warehouse movement, however it only works on barcodes we have to create and not on the manufactures barcodes

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thanks for the review, Shaun! Using the manufacture bar codes does not comply with traceability standards as there is no way to ensure a unique identifying ID. The printed 36 digit LiveQR code ensures all of your items are unique and can be traced. As a HIPAA compliant solution there are many UDID compliant and security concerns we address that may be outside of your needs but as you grow will become very important.

  • Tyson from QAV

    May 2017

    Fundamental tool for business management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very simple. The learning curve was minimal. The TRXio additional to our business has been invaluable.

    Cons

    There are some minor suggestions we've made to enhance the software that will make more sense for integrators.

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thank you, Tyson! We appreciate your feedback. As you continue to learn about TRXio you will find many features that fit very well into the workflows of the industry. More than half of our staff has extensive real-world warehouse, logistics and installation experience. We hope you continue to see value for years to come.

  • Robert from Octopus Yachts LLC

    Number of employees: 2-10 employees

    April 2017

    There is truly no other product out there that can do what TRX.io does.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Has improved our efficiency at managing inventory immeasurably.

    Pros

    The ability to track individual items is amazing. We are in a business that needs to track serial numbers and TRX.io is the best option out there for this function.

    It also allows us to monitor stock, both in the shop and in the field externally on trucks, so that we never run out of items we need.

    The support team for the product is also outstanding. Issues are usually resolved quickly and without delay. We have never had to wait for a fix; the team is on the issue as soon as we contact them.

    Cons

    The mobile access is very basic and could use some more work. It basicaaly only allows you to transfer items; the ability to search inventory would be great.

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thanks for the review Robert. The current version of our mobile apps both allow for searching for inventory by type, brand and even by specific model. It will show you what you have and were you have that item. It may be as simple as uploading the newest version from the respective store. As for limited use, that is by design. Most/all mobile phones have too small of screen to effectively run reports or manage users. The mobile app is specifically designed to receive items that you have in your database already, Assign additional LiveQR codes to, Transfer from any internal location and most importantly simply scan the order and the items to move them to the customer or external location. We have both iOS and Android specific developers on staff in our Colorado office so we make updates on a regular basis. Give us a call if you are having issues and we will walk you through the process. Also remember we have a full knowledge base for your review. Thanks.

  • Craig from Lunar Audio Video

    Number of employees: 2-10 employees

    April 2017

    Lunar Audio Video

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using TRX.io for about 2-1/2 months and it gets a little easier to use daily. There are many features that help you keep your inventory organized.

    Pros

    Multiple ways to look up items.

    Cons

    Can only have one screen open at a time

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thanks for the review, Craig! There are many times that you can have multiple pages open at a time, however as a cloud application it is important to understand that the last page you edit info will be the one that saves. For example: If you had two tabs open with the same order, made changes to that order then made different changes to the order on the second tab then went back to the first one and saved progress. The second tab's order would not be accurate and could overwrite your information. It is the limitation of all platforms that use a web browser. It may be beneficial for you to review the workflow you are having difficulty in the knowledge base. Thanks again.

  • Natasha from Show & Tell AV Solutions

    Number of employees: 2-10 employees

    April 2017

    TRXio Software Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software has really helped us keep track of items as long as my techs sign the parts out haha. I wish the phone app would show more information

    Pros

    The ability to look up an item to see if we have it in stock.

    Cons

    We would like to see more information on the phone app.

    Review Source: Capterra

    Response: Cairnstack Software, Cairnstack Software LLC

    August 2018

    Thank you, Natasha for your review! It is on our product updates list to increase functionality of our app. What would you like to see added? Please submit any thoughts, ideas or workflows to our support team at support@cairnstack.com.

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