Unleashed Software


 

Unleashed is an inventory management system designed for midsize businesses. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.

Users can calculate total product costs and profit margins through Unleashed’s reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is suitable for businesses in the consumer goods, manufacturing, retail and electronics industries.

Unleashed is cloud-based and is available for purchase as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.

 

Unleashed - Bill of materials
 
  • Unleashed - Bill of materials
    Bill of materials
  • Unleashed - Back ordering
    Back ordering
  • Unleashed - Multi currency
    Multi currency
  • Unleashed - Dashboard overview
    Dashboard overview
  • Unleashed - Costed purchase orders
    Costed purchase orders
  • Unleashed - Multiple warehouses
    Multiple warehouses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

215 Reviews of Unleashed

 

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Software Advice Reviews (11)
More Reviews (204)

Showing 1-11 of 11

Nathan from GB
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Basic Inventory Software & Cold Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When we found a superior inventory management solution (www.cin7.com) we gave our notice to Unleashed to close our account, prior to the next billing cycle. Unleashed informed us they would bill us another month's payment as it was buried in their terms and conditions. This was despite me bringing to their attention that their website stated in their FAQ "While we’ll be very sad to see you go, you can cancel your subscription at any time by emailing support@unleashedsoftware.com" (they have subsequently updated their website, but steadfastly refused to waive this unfair extra fee.)
When I asked for Unleashed management to intervene, no one from management responded. Hopefully I can help others avoid a similar fate. My gift to other business owners out there is this... do not sign up with Unleashed until you have review/assessed Cin7. Cheers

Pros

It is online software (SAAS) so it is accessed via internet and therefore much more convenient to access/maintain than PC based software.

Cons

Too basic for the needs of a serious retail business. (we have over 5000 products)
Reports are limited and Purchase Order creation in particular has no 'smarts'. i.e. when you add an item to a PO, you would like to know how many you already have on order, how many you have a hand, how many have sold in the last month? Not possible on the PO screen in Unleashed. Also no direct integration with 3PL warehouses.
For these and many other reasons we spent most our time using spreadsheets which defeats the purpose of specialist inventory management software in my opinion.

Review Source
 
 

Shamil from Taste Ireland
Specialty: Food & Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Average

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Not much

Pros

Batch number tracking, Dashboard, Inventory tracking, easy to export to CSV and work in excel then....

Cons

too many manual work such as picking Batch number, etc... FIFO N/A, difficult to use multiple sizes (units, case, mastercase, etc..)
Support very limited, reporting quite out of date. Overall, very basic software.

Review Source
 
 

Bruce from Lock & Roll
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Off the shelf - Comprehensive but a bit expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros

Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons

The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

 
 

Matthew from Karma Cola
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Unleashed is core to our drinks business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons

We're looking forward to new developments from unleashed

 
 

John from Carrolls Wholesale Timber
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

 
 

Ramsin from The Ramsin Shamouni Group
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was a wonderful product, easy to use and intuitive (smart) functions to keep track of your inventory.

Pros

How easy and smart it was.

Cons

Price was a bit high.

 
 

Rob from Private Label Skincare Florida
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for large or small manufacturing companies. Easy setup, great support

 
 

Quang from Audio Visual Direct
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good product, lacks some core integrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Advice to Others

If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.

 
 

Patrick from Alert Labs
Specialty: Electronics

September 2016

September 2016

Lightweight, accessible, but still functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.

We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.

Likes Least

Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.

Recommendations

1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"

2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.

 
 

Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods

August 2015

August 2015

Thanks for a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.

Likes Least

Nothing bad to say at all. We really appreciate the product.

Recommendations

Great customer service is very important. Handling clients' needs quickly is a must.

 
 

Hannah from NZ Health Naturally Ltd
Specialty: Manufacturing

August 2015

August 2015

Building products with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.

Likes Least

As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.

Recommendations

Give it a go, software is hard to get your head around unless you have jumped on in and had a go.

 
 
 
Showing 1-20 of 204


June 2018

June 2018

Unleashed is a great way to manage inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's got good integrations, and helps you stay on top of your inventory, which hugely time-saving on its own.

Cons

Wish they had multiple warehouses supported for the Small plan, it's quite a jump to the medium plan and not much additional features.

Review Source: GetApp
 

Zama from Rock Solid Industries

May 2018

May 2018

I have found that Unleashed is very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that it's online and not server based, I can work from anywhere I want. It is very convenient for people who travel a lot, the phone app is also an added benefit to the programme.

Cons

Being unable to amend transactions once completed like you can in Xero, people make human erros and sometimes they need to be able to fix their mistakes. Also the fact that it allows for an invoice to be generated before the stock is depatche becomes a bit of an issue. Another thing Unleashed needs to allow more restrictions, for instance allow the admionistrator to block certain users from pulling stock from other warehouses that don't belong to them. Currently warehouses are available to anyone who is a user in the company.

Review Source: Capterra
 

Mike from Development and Marketing

May 2018

May 2018

Fantastic Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Just signed up a week ago but felt the need to review early due to the incredible customer service. Best service I've ever had from a company yet. Also, the software was easily the best out of the 5 or so alternate ones I was considering. Great intuitive UI which is important for me, and it works with Amazon, Xero, Shopify and can do Bill of Materials which ticks all the boxes for my business. Highly recommend!

Cons

You can only map one warehouse per sales channel. I may be wrong about this and there may be a workaround but this is the only con I can think of.

Review Source: GetApp
 

Kippie from School Art Supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

For the most part this is one of the easiest warehouse management system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Product & customer management control. clear warehousing reports. easy customer exports for marketing purposes.

Pros

connected buttons
attaches well to Xero
Attaches well with Neto
multiple buy prices
customer price levels
no more duplicate order numbers allowed.

Cons

To easy to complete an order and can not revers the mistake
can not revers dispatched orders
can not do multiple discounts. ie. multiple buys, and overall discounts
could like to load multiple items of one range in one go. ie blue red and yellow 3 of each. without typing in each code separately.

Review Source: Capterra
 


May 2018

May 2018

Unleashed does a fantasic job of ensuring an accurate Inventory.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact this it is a perpetual inventory system is a must have for us. The support documentation is fantastic. Simple to transfer inventory, setup quotes, and the integration with QBO works quite well.

Cons

I can't attach documents to Sales Orders or Purchase Orders. Document Designer could be improved. Needs a direct UPS shipping integration.

Review Source: Capterra
 

Kirsty from The Hardwood Floor Store

May 2018

May 2018

A smooth on-boarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

On boarding was a relatively simple process. I have no experience in setting up new systems but this was smooth and if I got stuck at any point, the Unleashed on boarding team was super helpful. The support team (via email) have had a remarkably fast response time and have been great in responding to any issue I have had since! Training our small team to use the software was quick and easy and the team find it easy to use.
The unleashed software puts some barriers in place that can be annoying (e.g. need a purchase order for every purchase/need to raise a credit relating to an order) but this all leads to a super accurate inventory!
Reports showing margins and split down by sales person or department have been brilliant for tracking and reporting to directors.
The Xero Integration is wonderful and one of the main reasons we looked into using Unleashed.

Cons

A lot of our stock we buy from our sister company which means that the inventory is not 'in stock' this means we need to do a purchase order for ever sales order which is quite some extra work. Also you have to pay for phone support on my plan which I feel sometimes I just need whenI need to sort something - but we don't pay and the email support has been great so it's not a big deal! :)

Review Source: Capterra
 

Alan from Food Industry

May 2018

May 2018

Don't think about it, just do it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed is nothing short of amazing. We deal with importing goods from continents all over the world all batched in varying volumes, which was a total headache. We went from 15+ spreadsheets to something so slick it has greatly reduced my time needed. In fact, when I added up the time to manage the spreadsheets it totalled 248hrs per year. Learning the terminology was a bit tricky, to begin with, and with our many bulk products breaking down to smaller units it took a while to get everything into the system but with the help of the unleashed team and the training program, I have everything in the system running and I would not look back. I only wish I did it sooner. Don't think about it, just do it.

Cons

Terminology is a bit hard to figure out if you are new to this field. It would be great if there was an android based app as well! You can use the site online but its not as slick as the iphone app.

Review Source: GetApp
 

Anke from FloControl Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Excellent Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Unleashed Team is just amazing. They respond usually within the hour to queries, if not sooner. I had put forward development requests, some of which were already delivered, within ca. 3 months, which is quite good for a shared platform service. Our implementation went very smoothly thanks to the continued support of the team.

Cons

It is a platform, not your own system designed to meet your needs for 100%. But for us the benefits outweigh by far the small compromises we had to make.

Review Source: GetApp
 


April 2018

April 2018

Great platform that works well with Xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

One of the best of the inventory management packages available with an integration to Xero. API access is top level.

Cons

The quoting capability and batch reporting for a manufacturing business is poor. While the software includes functionality for BOM's and Assembly's, there's no way to easily quote specialist parts without building a BOM which is a bit of a waste of time.

Review Source: Capterra
 

Ken from RVE Vehicle Enhancement
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

correction of incorrect entry/set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed and particularly Camille Joy Pineda, did an amazing job today helping us out with an incorrect data entry and set up. We were under the pump big time to get some of the work ready and Unleashed, with its simple systems and support enabled us to get it all corrected and in gear.

Cons

I would like to see clear links that link for example Purchase orders to the Sales order they were created from... this creates a traceablility in our system that is excellent and related docs can be traced.

Review Source: GetApp
 

David from Clean Collective

April 2018

April 2018

Unleashed is fundamental to our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cloud-based, easy to use. It integrates straight into Xero (cloud-based accounting software which is awesome too). The Unleashed mobile app is good too - giving an instant look at all orders before we visit a customer. We would have died under the admin/logistics burden if we didn't have Unleashed - it allowed us to launch a new company and ramp up to annual run rate revenue in under 4 months.

Cons

It takes some work setting up the system and each new production run batch. It required a few calls with the Unleashed support team to understand how to set things up, but once done we were fine.

Review Source: Capterra
 

Anita from Bukubuku
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

A sophisticated yet easy to use Inventory program that integrates well with Xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Unleashed indeed is on the top list of Inventory software that integrates with Xero. When we got queries from clients using Xero about a recommended inventory software, we can proudly refer to Unleashed and in many times it can meet the clients' expectation.

Pros

- It really works.
- Ease of use, Unleashed got exporting and reporting features.
- It integrates well with Xero.
- The helpful and responsive customer support.
- It got Learning & Training resources

Cons

We're looking forward to new improvements in integration with Xero.
A couple of features need to be added but these are in the pipeline.

Review Source: Capterra
 

Faraz from GI Building Sciences
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Best Inventory Management Software - helps us in getting our inventory under control.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is transparent and gives me real time movement of our inventory. It is one of the best off the shelf software and generally speaking, it doesn't require much customization.

Cons

Unleashed software can improve its reporting structure. Reporting is a bit complicated especially Margin Inquiry. It gives you information based on Completed Date instead of Invoice Date / Shipped Date.

Review Source: Capterra
 

Brent from Rugged Valley NZ
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

I like the way you can get reports on every product you sell.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can load orders in to be made rather than loading them manually.

Pros

I like the way you can get reports on every product you sell whether it be a seatcover with or without pockets.

Cons

You can't always complete an order if the materials haven't been receipted in - this means you have to go and receipt in the offending materials so you can complete it.

Review Source: Capterra
 

Teresa from SweetGeorgia Yarns Inc.

March 2018

March 2018

Easy to use and great support team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Able to build finished products from raw materials. And it can calculate the unit price of the raw materials based on as little or as much info you feed it.

Cons

The software does not have an alphabetized function for entering line items on orders. However you can reorder the line items manually, it's just time consuming.

Review Source: Capterra
 

Khai from PMFI Enterprises Inc

March 2018

March 2018

Transformed the way we manage our manufacturing business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very comprehensive feature list, powerful UI that is easy to use and understand, and constantly improving!

Cons

Print templates are inflexible - would prefer to have a more typical merge field style template, even though it would be more difficult to set up initially.

Review Source: Capterra
 

Melanie from Belladotti

March 2018

March 2018

Good. Unleashed has certainly helped us with inventory control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of use and the fact that it is cloud based, so all our team can use it and update and sync, when needed. I also like the app that means I can access orders from my phone or my iPad, which is useful.

Cons

We dislike the inability to show batches on invoices. Also, although free tutorials can be access on line, it is difficult in that there is no call centre for users to phone up and access instant help with queries.

Review Source: Capterra
 

Thomas from VINCICO LTD

March 2018

March 2018

Excellent Product, Excellent Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

its range of functionality is what really set it apart from other software packages. We needed a package that could really manage the complexity of our sales orders

Cons

i personally find it a little complex, took me a while to get my head around the all the different things to upload, would be better if it was more concise and broken down into less stages.

Review Source: Capterra
 

Erica from KJ & Co Brands

March 2018

March 2018

Help w/integration into Xero, used the chat help desk and it was very easy, fast, pleasant,convenien

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use from an accounts perspective and has the correct reports required to reconcile. Also nice to track the pricing of our inventory over time.

Cons

Not too sure as I mainly use for reporting purposes. Maybe that there isn't a sales report that combines the sales and credits together to see the net purchases for a customer or period of time.

Review Source: Capterra
 

Michael from Language Dynamcis Group

March 2018

March 2018

Super nice interface, easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the dashboard and the ability to quickly view my inventory status and costs. I tried over 8 different inventory management software programs and Unleashed came out on top every time.

Cons

I wish I could add monthly quota's and view last month sales in the dashboard. Other than that, the program is perfect.

Review Source: Capterra