About Unleashed

Unleashed Software is a cloud app that gives product businesses the freedom to better make, manage and move products by enabling them to achieve complete clarity and control over suppliers, production, warehouses and sales.

Unleashed allows businesses to easily and accurately track stock in real-time across various locations. The solution helps users gain visibility into all inventory management processes and transactions across warehouses globally.

With such insightful inventory information, businesses are able to make better data-driven business decisions. Unleashed also integrates with various eCommerce, point of sale and accounting software to provide an end-to-end business solution.


Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 8

267 Reviews of Unleashed

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(159)

159

4 stars

(86)

86

3 stars

(11)

11

2 stars

(5)

5

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 267 results

May 2019

Reuben from Link Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Heavy on Features, Easy to Use Inventory App that connects with Xero and QBO

Using Unleashed I finally have a process for everything inventory related in my business from purchasing, manufacturing, through to pick/pack/dispatch/invoice and everything in between. Staff finally have to tools they need to do their jobs effectively without resorting to a series of unconnected spreadsheets. I can see at any time my stock on hand, what products, product categories, customers and customer segments are making me the most revenue and margin. I can now use that information to offer the right products to the right people at the right price and the right time :D

Pros

Despite being feature-rich Unleashed is easy to use. Staff pick up their parts of the process quickly. It's worth noting that Unleashed is also the ONLY inventory app in the Xero space that does manufacturing well. Unleashed also has flexible and easy to use reporting that doesn't require a computer science degree. Any staff member can retrieve and customise the reports they need to do their jobs.

Cons

At the time of this review Unleashed does not: - Provide stock on hand at the bin level (unless all products of that SKU are in the same bin) - Provide demand forecasting

Reasons for Choosing Unleashed

TradeGecko while easy to use and rich in ecommerce integrations lacked a manufacturing capabilities I needed. It's reporting although having just been updated was not as good as Unleashed's. DEAR was a nightmare to navigate. Although it claim to have the same if not more features that apps like Unleashed and TradeGecko it doesn't matter because you can't find them to use them and neither can your staff.

October 2019

Dale from Clark Products Limited

Verified Reviewer

Company Size: 11-50 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

We've Grown With Unleashed

It is great that we can contact Unleashed and speak directly with someone who can help us with our issues, its the great people and service at Unleashed that makes them a valuable partner for our business.

Pros

Unleashed is user intuitive for navigation and it is easy to jump from one screen to the next using the hyperlinks.

Cons

When we started with Unleashed, the pricing options weren't flexible enough for us; however Unleashed took on board our recommendations and now have pricing options that work very well for us.

Reasons for Choosing Unleashed

We were already using Unleashed in a small way to manage our retail business in Napier.

April 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

April 2020

A big thank you to [SENSITIVE CONTENT HIDDEN] from Unleashed Customer Support

I just wanted to voice a big thank you for [SENSITIVE CONTENT HIDDEN] from customer support. We had quite a big issue form with the integration between Shopify & Unleashed (most of which I believe was our fault), and [SENSITIVE CONTENT HIDDEN] was patient and helpful during the process, and we worked together to get everything fixed and running 100%. He listened well when I tried to explain the issues, tried different things to fix them, and ensured everything was good to go before finishing up. Thanks [SENSITIVE CONTENT HIDDEN], you may a stressful week a little less intense!

Pros

Inventory management through the Bill of Materials and the Assemblies capabilities.

Cons

The back-office integration area needs to have more information to help out businesses with using it.

February 2019

Paul from Monarch Print Ltd

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

February 2019

MAGENTO STORE OWNERS, BEWARE UNLEASHED!

Pros

It works well with Xero

Cons

They lied about how well it would work with Magento 2. We bought Unleashed specifically because they told us they supported Magento 2 and that any orders placed on our Magento store would be fed through to unleashed and stock updated and fed back to magento. They told us this would be done through a 3rd party app and we paid them £300 extra for the privilege. After over 8 months of set up and going backwards and forwards with Unleashed and their 3rd party app by Land digital for Magento, we were finally told that the connector would not work with assembled products. This is a crucial and basic feature of inventory functionality. We simply sell branded soft toys with various printed garments. Not hard. Not only that, but they would take the stock figure from the total stock qty not the stock available figure after allocated stock was taken in to account. After 8 months, they finally admitted that the connector was not fit for purpose. Actually, I lie. They’ve never admitted that. They still think its fine, which is even more frustrating! When asked if Unleashed had any plans in the pipeline for a native integration with Magento 2 the answer was no, so we now have a useless piece of inventory software that does nothing particularly more interesting than Xero inventory does on its own. Dealing with 2 of the reps at Unleashed was incredibly frustrating. Their response to the failings of the connector was that it wasn’t their problem. True, its not their program but we were assured at the beginning and throughout by Unleashed that their software would fulfil our eCommerce requirements. It does not. We now have meetings scheduled with Bright Pearl and Cin7 which have native integrations with Magento 2.

August 2019

Jack from Otago Fencing Supplies

Verified Reviewer

Company Size: 2-10 employees

Industry: Farming

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2019

Otago Fencing Supplies

So far so good. We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great. The customer service rep has taken her time to explain everything clearly since inception and has certainly made the whole experience more fluid as a result.

Pros

It's great for multi warehouse visibility. The ease of use is very helpful with on boarding team members.

Cons

Lack of analytical ability within the software.

Reasons for Choosing Unleashed

Better product and better service. We can't wait for Microsoft Power BI to be integrated.