Unleashed Software


 

Unleashed is an inventory management system designed for midsize businesses. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.

Users can calculate total product costs and profit margins through Unleashed’s reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is suitable for businesses in the consumer goods, manufacturing, retail and electronics industries.

Unleashed is cloud-based and is available for purchase as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.

 

Unleashed - Bill of materials
 
  • Unleashed - Bill of materials
    Bill of materials
  • Unleashed - Back ordering
    Back ordering
  • Unleashed - Multi currency
    Multi currency
  • Unleashed - Dashboard overview
    Dashboard overview
  • Unleashed - Costed purchase orders
    Costed purchase orders
  • Unleashed - Multiple warehouses
    Multiple warehouses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

153 Reviews of Unleashed

 

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Software Advice Reviews (9)
More Reviews (144)

Showing 1-9 of 9

Bruce from Lock & Roll
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Off the shelf - Comprehensive but a bit expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros

Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons

The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

 
 

Matthew from Karma Cola
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Unleashed is core to our drinks business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons

We're looking forward to new developments from unleashed

 
 

John from Carrolls Wholesale Timber
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

 
 

Ramsin from The Ramsin Shamouni Group
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was a wonderful product, easy to use and intuitive (smart) functions to keep track of your inventory.

Pros

How easy and smart it was.

Cons

Price was a bit high.

 
 

Rob from Private Label Skincare Florida
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for large or small manufacturing companies. Easy setup, great support

 
 

Quang from Audio Visual Direct
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good product, lacks some core integrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Advice to Others

If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.

 
 

Patrick from Alert Labs
Specialty: Electronics

September 2016

September 2016

Lightweight, accessible, but still functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.

We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.

Likes Least

Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.

Recommendations

1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"

2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.

 
 

Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods

August 2015

August 2015

Thanks for a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.

Likes Least

Nothing bad to say at all. We really appreciate the product.

Recommendations

Great customer service is very important. Handling clients' needs quickly is a must.

 
 

Hannah from NZ Health Naturally Ltd
Specialty: Manufacturing

August 2015

August 2015

Building products with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.

Likes Least

As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.

Recommendations

Give it a go, software is hard to get your head around unless you have jumped on in and had a go.

 
 
 
Showing 1-20 of 144


November 2017

November 2017

Migration to Unleashed and Xero from Sage 50

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are a large electronic component distributor and have had many issues using sage for inventory. With so many work arounds we decided to look around and eventually after considering all the options decided on Unleashed. Unleashed for us prodvides everything we need regarding our distribution needs, we import from the USA and Europe and it makes it super easy to track our purchase orders straight through to our sales. It has saved us a lot of time on delivery notes, invoicing and purchasing in general. When there has been an issue not only the sales office in London and the bristol office have been exeptionally helpful, there customer service is fantastic and have always managed to find a work around. We have also used unleashed to propgate our products through our website so we only ever have to update unleashed instead of managing multiple product listings for the website, the APi is great and updates our products daily onto our website.

Cons

Not really found any yet, but as a distributor we would like to see a labelling facility for our products added at some point to the system. We have however spoken to the UK team and they are aware of this and hopefully it will be coming at some point.

Review Source: GetApp
 

Hubert from SweetGeorgia Yarns Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

I use this software daily and it's very reliable. The CSR is great, response time is quick

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Tracking of the inventory and supplies. I'm able to input as much or as little details as I need.

Cons

Unable to sort based on what I want. In the order section, it would be helpful to be able to sort the line items and have it print out that way.

Review Source: Capterra
 

Ben from www.Homemed.com.au

November 2017

November 2017

Unleashed works and is the only option for inventory if using xero.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Works and is easy to use. I have recommended it to several customers wanting more inventory control than xero provides.

Cons

Missing a few key features that seam so obvious. You can't see the customers name when looking at sales of a product in the product or quotes. I would use this daily. We don't have the ability to mass delete quotes so the system is clogging up with old quotes. Many customers require multiple quotes unfortunately you have to open each one to delete it.

Review Source: Capterra
 


November 2017

November 2017

Very Good

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Too many to list

Pros

So many of the features of the software are brilliant when compared to what we were using before MYOB ,but in saying that some of the sections/features are more difficult to work with

Cons

Trying to find my way through some areas to make adjustments is not easy and becomes very frustrating but I guess as time rolls on I keep finding new sections to work with

Review Source: Capterra
 

david from BioDot Inc

November 2017

November 2017

easy to set up and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy install; efficiency for our users; quicker financial close

Pros

We implemented the system in March. It was easy to implement and it has an elegant interface with Xero. We have experienced no major issues since we implemented the system and the combination of Unleashed and Xero has improved efficiency and shortened our monthly financial close.

Cons

Currency rates are linked to original order entry date. The order date currency rate should not be used to record the sale. Instead the sale should be based on the current month currency rate.

Review Source: Capterra
 

Deanne from Automation

November 2017

November 2017

Unleashed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have been using Unleashed for just 2 months and after years of MYOB I found this to be a welcome change. Our Inventory is so easy to manage with information so easily available. As far as the response to enquiries and emails - Cust support representative has assisted us promptly via email and phone directly. Cannot believe their service...amazing.

Cons

Just need to get the freight visible on Purchase Orders to email to suppliers. No good being on the Purchase Costing and not the Purchase Order.

Review Source: GetApp
 

Mike from RM Wine Partners
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I'm a great fan of Unleashed. I have endorsed the product to several colleagues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accurate sales, margin and SoH reports

Pros

Ease of use, reporting and inventory management are excellent. Unleashed has been great for our business and our Staff with live and accurate updates for anything anyone out on the Rd needs.

Cons

The App is good and serves a purpose from our phones however I'd like to see more features available

Review Source: Capterra
 

Ernest from UniForce Pty Ltd

October 2017

October 2017

We enjoy using Unleashed. It is a bit pricey. There are somethings we would like improved still.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It follows basic logic, and is thus easy to use. The system from inquiry / Quote to Sales Order / to Purchase orders is fantastic and is just what we were looking for when selecting Unleashed. Added to this one of our suppliers gave a good recommendation for us to use this.

Cons

One problem we have which we can't seem to get resolved is when we have receipt in a partial shipment and invoiced against that a partial Sales order. When the back order comes in from the supplier we do a new PO and Sales order., which is fine. But then we cannot clear or get rid of the original PO or SO. If you could tell us how to do this step it would enhance our experience.

Review Source: Capterra
 

Renee from My Diffability Australia
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Unleashed has helped us to manage our business and improve our understanding of inventory management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased understanding of stock levels and inventory management. Better experience for our customers as we have fewer out of stocks and back orders. Reduced costs in freight as we have less back orders and have streamlined ordering from our suppliers.

Pros

As we are an online store, unleashed has been great for inventory management as it updates live and will make items unavailable online as soon as they are out of stock. This has resulted in far fewer back orders and has reduced the time we spend contacting customers regarding out of stocks and back orders. Conversely, we now have far fewer out of stock items as we have a better understanding of stock levels and are able to streamline our ordering from suppliers.

Review Source: Capterra
 

Russell from Easilume Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Nice layouts and functions, very quick to use once you get used to it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fully integrated order processing with our accounts system

Pros

Unleashed is excellent if you require online accessibility. There are lots of good features that are time saving for instance the integration with Xero for the accounts.

Cons

We find we have to dig around a bit to find the features or functions as there sometimes isn't any obvious pointers however the help section is very good.

Review Source: Capterra
 

Annie from Icebox Brands, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

This is extremely user friendly and customer support is quick and always helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

how user friendly it is and customer support.

Pros

What u like most is how simple this system is to use. Especially being new to this system very easy and quick to learn and use. Also if I have any question the customer suppression is outstanding with the knowledge that give and I like that they follow up with on each case to make sure your problem is solved.

Review Source: Capterra
 

Linda

October 2017

October 2017

Unleashed support is exceptional with the team going to all lengths to resolve issues and queries.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed is logical in its use and the design means it is easy to find everything. It has the functionality to cover most business operations. The pricing is good and I like that Premium Support is required for just four months. Most clients have their operational queries sorted by then. It provides clear and concise information about product sales. The integration with Shopify saves so much time as orders don't need to be manually entered. This is a great feature with businesses moving more online.

Cons

The removal of negative inventory. Most clients require this feature even if just to overcome timing of getting new stock arrivals recorded. It's somewhat inflexible when purchase orders have been placed and invoice arrives with a different purchase price. The item prices cannot be amended. The Dashboard sales figure is based on sales order completion date rather than sales order actual date. This creates a discrepancy in sales between Unleashed and Xero.

Review Source: GetApp
 

Andrea from Carême Pastry

October 2017

October 2017

The best upgrade!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed was a much needed upgrade from the spreadsheets we were using. It helped us having clear and organised information, available to anyone in the organisation and in real time. The time we used to spend processing orders, organising production and sales has been drastically cut without quality lost.
The support has always been impeccable and useful answers and tips would come in an email within an hour. The team is always improving and that's what made us choose the

Cons

The interface is clear but it could be a bit more visual, especially in the dashboard. It would be nice to see the smartphone add to get more features.

Review Source: Capterra
 

Greg from The Construction Store
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Very easy to learn and operate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Much easier to operate our business, always up to date as it is live online.

Pros

I can login to it anywhere and carry on business, it as easy as finding a computer and getting to work.

Review Source: Capterra
 


October 2017

October 2017

Excellent Customer Care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fantastic Customer Care who really helped us set up the platform, it all seemed quite complicated at first but Ivan in customer support ran us through set by step and but any queries to rest!

Cons

There are various format issues that prevent ease of upload and the guides for such uploads do not specify or clearly navigate through such issues.

Review Source: GetApp
 

Paul from William Daniels Uk Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Excellent after sales and customer support, made my life so much simpler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The flexibility it provides to a manufacturing / warehousing business is amazing. Everything from bills of material to sales orders runs seemlessly.

Cons

no cons really as any items required have been updated in the system. just waiting to see if a bespoke report generator is going to be introduced in time where we pick our own fields to report on.

Review Source: Capterra
 

Frank from Merino Stone
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed looks really simple and clean on the dashboard area, but it actually covers all relevant functions from the very beginning steps of a business (Quote & purchase) to the final steps (Sales & returns). Every single functions are handy and easy to learn. The "Support" page are clear and helpful with both written and video instructions. Also, I have to say that the support team are highly experienced and helpful, problems and questions are able to solved effectively.

Cons

When entering the delivery address in a sales order, we have "address line 1 & 2" and "suburb" column. The address can be seen clearly on the invoice, but always missing the "suburb" area in the "packing list". For example, I enter "20 Starr Avenue" in "Address Line 1" and "North Plympton" in "Suburb" and leave the "Address Line 2" blank, it will only show "20 Starr Avenue" on the "Formal Packing List" with no suburb underneath. But the suburb will finally be seen on the Invoice. However, if I enter "North Plympton" in both "Address Line 2" and "Suburb", it can be seen on the Packing list, but will appear twice on the Invoice. It seems the only solution is to leave the "Suburb" area blank and always put the suburb name into the "Address Line 2"....Then, the "Suburb" column will turn out to be really useless.

Review Source: Capterra
 

Jacqueline from Viponds Paints
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Unleashed looks good and is very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to use.

Pros

I can't comment on customer support as I haven't had to use it yet. I didn't pay for it so can't comment on value for money but I would recommend it so far.

Cons

Unleashed is so nice to use that I haven't come across any negatives yet so I can't comment on this.

Review Source: Capterra
 

Vickie from Reynard Health Supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I find using Unleashed easy and user friendly. It generally works well when integrating with xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory control is the biggest plus for us .

Pros

I like the multi warehouse option and also being able to put in a special price for a certain customer. Very useful.

Cons

I least like not being able to change anything once an order has been completed. I wish you could batch complete several orders that are parked/placed but not completed.

Review Source: Capterra
 

Geoff

September 2017

September 2017

Works very well for our business

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We have been using Unleashed for over 5 years now. After a slow start, it has improved incredibly. Progressively new features and flexibility have been added which has meant that it now meets virtually all our inventory management, order processing and production needs.

Cons

The integration with Xero is very good but not perfect if wanting to use Xero invoicing and not Unleashed invoicing.

Review Source: GetApp