Unleashed Software


 

Unleashed is an inventory management system designed for midsize businesses. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.

Users can calculate total product costs and profit margins through Unleashed’s reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is suitable for businesses in the consumer goods, manufacturing, retail and electronics industries.

Unleashed is cloud-based and is available for purchase as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.

 

Unleashed - Bill of materials
 
  • Unleashed - Bill of materials
    Bill of materials
  • Unleashed - Back ordering
    Back ordering
  • Unleashed - Multi currency
    Multi currency
  • Unleashed - Dashboard overview
    Dashboard overview
  • Unleashed - Costed purchase orders
    Costed purchase orders
  • Unleashed - Multiple warehouses
    Multiple warehouses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

134 Reviews of Unleashed

 

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Software Advice Reviews (9)
More Reviews (125)

Showing 1-9 of 9

Bruce from Lock & Roll
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Off the shelf - Comprehensive but a bit expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros

Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons

The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

 
 

Matthew from Karma Cola
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Unleashed is core to our drinks business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons

We're looking forward to new developments from unleashed

 
 

John from Carrolls Wholesale Timber
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

 
 

Ramsin from The Ramsin Shamouni Group
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was a wonderful product, easy to use and intuitive (smart) functions to keep track of your inventory.

Pros

How easy and smart it was.

Cons

Price was a bit high.

 
 

Rob from Private Label Skincare Florida
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for large or small manufacturing companies. Easy setup, great support

 
 

Quang from Audio Visual Direct
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good product, lacks some core integrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Advice to Others

If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.

 
 

Patrick from Alert Labs
Specialty: Electronics

September 2016

September 2016

Lightweight, accessible, but still functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.

We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.

Likes Least

Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.

Recommendations

1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"

2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.

 
 

Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods

August 2015

August 2015

Thanks for a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.

Likes Least

Nothing bad to say at all. We really appreciate the product.

Recommendations

Great customer service is very important. Handling clients' needs quickly is a must.

 
 

Hannah from NZ Health Naturally Ltd
Specialty: Manufacturing

August 2015

August 2015

Building products with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.

Likes Least

As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.

Recommendations

Give it a go, software is hard to get your head around unless you have jumped on in and had a go.

 
 
 
Showing 1-20 of 125

Geoff

September 2017

September 2017

Works very well for our business

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We have been using Unleashed for over 5 years now. After a slow start, it has improved incredibly. Progressively new features and flexibility have been added which has meant that it now meets virtually all our inventory management, order processing and production needs.

Cons

The integration with Xero is very good but not perfect if wanting to use Xero invoicing and not Unleashed invoicing.

Source: GetApp
 

Derrick from Component and Supply Co.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Really like the platform and workflow. Huge upgrade from past software and no server to maintain!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Workflow steps when processing an order. As a distribution based company the ability to assemble and disassemble parts is a big advantage. Overall inventory management performance. Integration from Shopify then to Quickbooks.

Cons

There is a slight learning curve, but plenty of written instructions and videos to assist.
Only able to have [1] vendor contact.
Sales and purchase tax can be complicated to set up and intregrate.

Source: Capterra
 


August 2017

August 2017

Great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have recently worked through a stock adjustment issue with Ivan. It took several emails back and forth but we got there in the end. Ivan was great, following the issue through with us to a satisfactory result.

Cons

Unleashed is quite pricey. Also it lags at times which can be frustrating. It would be great to be able to log emails sent to customers and suppliers (in the same way Xero does in HIstory).

Source: GetApp
 

Renee from Rugged Valley NZ
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

As we have a lot of variables, Unleashed has made it easy to manage our manufacturing inventory.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can process orders with ease, all our products have their own product code, manufacture, dispatch, invoice all in the one system. Integrates with our accounting system Xero. Set up customer specifc pricing/discounts. Pull great reports. Can see what stock you have on hand very easily.

Pros

Love the disassemblies, this is great for if you order differently to how you supply. The bill of materials, work well. Despite how much infomration you plug into the software initially, it has great capacity to hold all fo this. Love the search function. Auto assembling is great, we just have to be aware the affect this can have on the stock levels. How you can have other warehouses - works well for stock we have on consignment.

Cons

Wish it could pull through products you are low on for purchases from particular supplier. Can be too easy to complete things, sometimes i wish you could change orders back to placed.

Source: Capterra
 

Kylie from Equipit Group

August 2017

August 2017

No stress and happy to use this system always and put others on to it for the ease of their business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Has what I need when placing orders for my customers has the little functions I love and the fact its so easy and if I'm unsure I have videos to watch straight away to help. Does the hard work for me

Cons

No are to put blind notes in customers orders so we can see what was said when things are on back order and you can print the invoice without having to delete previous things said. The biggest thing id like to see in this system. Notes are very important and we like to keep them not remove once stock is in.

Source: Capterra
 

Bruce from Gibson Driveshaft Services
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I would highly recommend this for your inventory and business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The easy to use interface is the best benefit I have gotten from this software

Pros

The web based interface is not only easy to use, but practical. Other SAP's I have used you are limited to the computer it is loaded to, however this is able to be used on any device, wherever you are.
It is easy to use all the features, and if you have any issues their support team are both helpful and quick to respond.

Cons

The only function so far I would like changed is there is no option to do a stocktake on items with a quantity of zero. When doing a stock count it only shows you the parts within your search parameters that has an on hand value over 0, which makes doing stocktake counts slightly more difficult.

Source: Capterra
 

Maor from Snacknation

August 2017

August 2017

Very rigid, not flexible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very Cheap, this is something that we can use without breaking the bank. In order to get all the functionality we need without spending too much, we went with unleashed.

Cons

Too rigid, not flexible enough to fit our needs. We need to be able to scan in inventory and have scanning technology work through the entire IMS, but this system doesn't allow that.

Source: Capterra
 

Paola from A Touch of Italy
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Overall is an easy program but needs to have few more options to do more things.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly, good layout and easy to follow up. I like that you can see information of the product when you put the cursor on top of the product. (this would be nice if you can do it in the View products page)

Cons

Report of stock on hand or backorder stock or for products for certain suppliers. Calendar to select or set up a promotion expiry date. You also should be able to delete an order you don't want or was a mistake.

Source: Capterra
 

Tess

August 2017

August 2017

Setting up business in the UK with Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Easy to use software and excellent support from the team, I am based in the UK and able to receive customer support 4 days a week from NZ. Team are really helpful in setting up and able to answer all my queries.

Cons

I would like to be able to pull more customized report on products, but the team have said we can work on building this for our business which is great.

Source: GetApp
 

Eric from Ambush Boarding Company
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Unleashed is ideally suited for our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We selected Unleashed because it's the kind of ultimately customizeable ERP system that we were looking for.
The API is outstanding. The UI is clean, intuitive, and highly functional. And...the reporting features are solid.
Unleashed it just plain works as it should.

Cons

The only con that I can think of is there isn't a way to programmatically cancel/delete sales orders. Hopefully, this will be in their next release.

Source: GetApp
 

Rebecca from Milexa
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

We've enjoyed our experience using Unleashed, we are excited to see what the software will bring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have managed to eradicate all of our previous issues before using the software. Very happy!

Pros

We are using the software in a different way to which it should be used for. At Milexa we print wallpaper digitally. For us Unleashed acts as a 'print list' which is used daily. It has brought us an organised solution to the way we print, allowing our previous issues to be eradicated. The ease of the software has been really helpful and is purely the reason we chose Unleashed. We are now hoping to start using it for stock, giving accurate stock count etc.

Cons

We have only one negative and it is more so because we are using Unleashed differently. We work from 'parked' 'placed' 'completed' sections etc, however we would either love to have more tabs / be able to name these ourselves

Source: Capterra
 

Karen from Mercury

August 2017

August 2017

Easy and simple to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Implementation was pretty simple. We were able to integrate with our accounting system. We needed to add another 3rd party to successfully integrate with Shopify.

Cons

The inability to integrate directly with UPS and the lack of automated emails to customers upon shipment.

Source: Capterra
 

Anna from Doisy & Dam
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It has made life so much easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased levels of data
Stock management
Batch Tracking

Pros

Ability to extract data easily
Integrations with Xero & Shopify
Knowing the true landed cost of your products at the point of sale

Cons

Inability to add the cost of distribution onto a sale to know how it's affected margin
Lack of selection of Xero chart of accounts codes for stock journals

Source: Capterra
 

Vaughan from Eposode Data Solutions

August 2017

August 2017

Very intuitive and fun to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integrates well with xero. Similar approach to xero so easy to use. Reporting very easy and intuitive

Cons

Serial number tracking not as easy as hoped for. Serial number history would be great. Tracking our 20,000 unit serial numbers is not easy

Source: Capterra
 

Kanak from Mapal Australia Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Manage the sales in an efficient way.

Pros

Great package for small businesses . Feature to set customer pricing is a great. Customer support is also good.

Cons

Docu design and reporting filters need to be able to be selected individually. Customer to have the option to select the dashboard.

Source: Capterra
 

Glenn from Awsam Gifts LTD

August 2017

August 2017

Powerful simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it does 99.9% of what we need, and isn¿t burdened with bloated systems that we don¿t. The customer service is literally the best I have ever received. Anywhere.

Cons

The one thing I would like is to be able to select multiple Product Groups for a product. That¿s pretty much it!

Source: Capterra
 

Elaine from Nappy Warehouse 2015 Ltd
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Very helpful when I have asked questions, easy software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The keeping of accurate records for inventory has helped a huge amount.

Pros

It is online so don't have to be at one computer. Costing is fairly cheap so for small businesses like myself I can afford the costs.

Cons

You can't add one service unless you upgrade the whole package, this can be a costly exercise if like me you are a small business and don't need all of the other added extras but only want one option etc.

Source: Capterra
 

Stacey from Monogram Residential Trust
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

I could use a few more user friendly options for customer returns. And credits.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking Serial Numbers, reporting, invoicing and PO and SO creations.

Pros

The amount of info you can plug in for products and the ease of reporting. The reports are detailed and easy to sort and use.

Cons

Credits and returns functions. I have a hard time using these correctly. Or understanding maybe.

Source: Capterra
 

Steve from S-Tech Holdings Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great software for general day to day operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bought our invoicing and stock system together so it saved double handling. We just need to implement Zero software to enable it to be fully streamlined.

Pros

cloud based system, easy to use and complete dashboard in you face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support and normally resolve a problem within a day.

Cons

Reporting... There are some reports that I need out of the system where I can't get the information required unless I create a number of reports and then spend hours merging them. It would be good to have some sort of report writer to be able to do the reports that aren't in the standard list. Backorder releases... this is a time consuming exercise if you have multiple BO for the same product. My dream would be a routine to run a back order release and select the orders to release and create the delivery dockets.
Invoices...we require the ability to provide our terms and conditions as a separate attachment with the invoice. Currently you can't do this from the system, it means we have to save the invoice and send via normal email which defeats the purpose of being able to email from the system.

Source: Capterra
 

Anthony from Glassfit Australia
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy flow from making invoices to exporting customer contacts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not much myself but head office get a lot out of it as they use Xero with it so it works well that the two programs are compatible with each other.

Pros

The simplicity of the program and how smooth it is to flow from one section to another, and easy to use.

Cons

Don't have one yet, if i could think of one it would be that when i email customers through the system it sends it via one address which isn't my personal one so sometimes i have to wait for my head office to send me a response from a customer.

Source: Capterra