Unleashed Software


 

Unleashed is an inventory management system designed for midsize businesses. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.

Users can calculate total product costs and profit margins through Unleashed’s reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is suitable for businesses in the consumer goods, manufacturing, retail and electronics industries.

Unleashed is cloud-based and is available for purchase as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.

 

Unleashed - Bill of materials
 
  • Unleashed - Bill of materials
    Bill of materials
  • Unleashed - Back ordering
    Back ordering
  • Unleashed - Multi currency
    Multi currency
  • Unleashed - Dashboard overview
    Dashboard overview
  • Unleashed - Costed purchase orders
    Costed purchase orders
  • Unleashed - Multiple warehouses
    Multiple warehouses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

166 Reviews of Unleashed

 

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Software Advice Reviews (9)
More Reviews (157)

Showing 1-9 of 9

Bruce from Lock & Roll
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Off the shelf - Comprehensive but a bit expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros

Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons

The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

 
 

Matthew from Karma Cola
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Unleashed is core to our drinks business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons

We're looking forward to new developments from unleashed

 
 

John from Carrolls Wholesale Timber
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

 
 

Ramsin from The Ramsin Shamouni Group
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was a wonderful product, easy to use and intuitive (smart) functions to keep track of your inventory.

Pros

How easy and smart it was.

Cons

Price was a bit high.

 
 

Rob from Private Label Skincare Florida
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for large or small manufacturing companies. Easy setup, great support

 
 

Quang from Audio Visual Direct
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good product, lacks some core integrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Advice to Others

If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.

 
 

Patrick from Alert Labs
Specialty: Electronics

September 2016

September 2016

Lightweight, accessible, but still functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.

We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.

Likes Least

Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.

Recommendations

1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"

2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.

 
 

Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods

August 2015

August 2015

Thanks for a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.

Likes Least

Nothing bad to say at all. We really appreciate the product.

Recommendations

Great customer service is very important. Handling clients' needs quickly is a must.

 
 

Hannah from NZ Health Naturally Ltd
Specialty: Manufacturing

August 2015

August 2015

Building products with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.

Likes Least

As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.

Recommendations

Give it a go, software is hard to get your head around unless you have jumped on in and had a go.

 
 
 
Showing 1-20 of 157


January 2018

January 2018

I use this software daily in my job role and find it really easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use, really easy to jump from one thing to the next , simple to find what i need and easy to make changes

Cons

when adding things to a customer ie: details,pricing etc it always goes back to page one rather than staying on the current page.

Review Source: Capterra
 

Rachel from Energetic Lighting Australia

January 2018

January 2018

Easy of use great support video

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Keep updating the functionality /have great learning video/ quick response from the support team/ can solve problem properly

Cons

Not flexible for foreign currency exchange / can not combine multi purchase order into one bill or one sales invoice/ can not select different currency under the same customer/

Review Source: Capterra
 

Kelvin from Gate Control Gear Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

The product improved with every upgrade Unleashed have created.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

On-line operation, affordable cost, reliable solid performance

Pros

The improvements to 'Customer Pricing' made a significant difference to the user experience. Coming away from spreadsheets for customer price records was a big step forward. Especially, being able to view all the 'Customer Pricing' on one screen.

Cons

'Customers' still needs further improvement in some areas. For example, to be able to view an expanded view of customer orders (past and current) when using the 'Orders' tab view in 'Customers'. Currently, obtaining details of a previous order is too lengthy a process while a customer is waiting on the telephone.

Review Source: Capterra
 

Rammel from Soilstore Foodstuff Trading

January 2018

January 2018

Unleashed inventory and overall features enables us to save time and have an accurate inventory data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed is a very easy to used software. The commands are simple. The procurement features from PO creation to receiving is very efficient specially in tracing the cost history and auto computation of landed cost using the purchases data. The creation of product and editing the product is very easy. The production feature is not complex and accurate .

Cons

As of the moment all things are smooth when it comes to our usage. We have been using it for quite some time and we haven't encountered any major issue. I we may suggest adding an expiration feature would make the system even helpful.

Review Source: Capterra
 

Stephanie from Medlab Pty Ltd

January 2018

January 2018

Easy to use, very responsive software. We are a growing company and this software meets our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How logical it is to use and how quickly is speaks to Xero. Easy enough for all staff to use and enter sales giving them information to make decisions on the spot such as GP.

Cons

Some of the reporting, but due to individual organisational need I understand that not all reporting needs can be covered. Customer information and the Addresses having to enter each type and it not populating automatically. If it did populate after entering it in 1 field you could then change it if required, it wastes time having to enter it so many times.

Review Source: Capterra
 

Michelle from Clark Products Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy to use system ,does have some limitations, but overall a good system that keeps getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is continually updated so better functions lead to better use. The online chat is quick and the answers are easy to understand. It is cost effective for a small company,

Cons

Some of the search areas are lacking. Also you can set dates when invoices from sales but not when receipting from purchases. Some push through to Xero in the wrong month if not manually changed, whereas I can set Sales to invoice on the date it happens.

Review Source: Capterra
 

malorie from SnackNation

December 2017

December 2017

The software interface is simple and easy to navigate around, without overcomplications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The typeface, the overall design and interface. It's simple and easy to find what you need by clicking around. The control panels and drop-downs are not over-bearing or over-populated with options.

Cons

Sometimes there is a slight delay between clicking / going between activities. There are some features that we wish it had so we could do more robust things with our inventory.

Review Source: Capterra
 

Andrew from M Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

fast, easy, reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Unleashed is easy to use and clear format. If there are issues I have always found a fast response to tickets which are kept open until I am 100% satisfied with the outcome. Unleashed is constantly evolving steadily in a useful and good direction

Cons

My biggest issue would be with the forms in document designer. They are not as easy to manipulate as they could be, often this process takes far longer than it should for a minor fix to something as easy as the layout of a pro forma.

Review Source: Capterra
 

juliet from Georgiana Scott & THE HOOP STATION
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So relieved we found you! Super slick software, incredibly user-friendly and it works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Management of all our warehouses. Variants super easy to create. Userfriendly with Shopify.

Pros

Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints! Love the team.

Cons

Editing templates can be a bit tricky but we are getting used to it! No issues overall, which is amazing in this world of over-priced under-serviced generic inventory software companies!

Review Source: Capterra
 

Karen from Quadbeam Technologies Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

A good system, support is very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stock management, control of production.

Pros

Easy to use. I like the fact that there is continual improvement, some of the new functions have been really useful.

Cons

Some purchasing functions could be improved, reports are not particularly flexible - it would be nice to have a report generator.

Review Source: Capterra
 

Roz from Borough Broth Co
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

The best experience with inventory software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As someone who worked in software for a decade I can vouch for this product as both a developer and end user. It's fantastic, easy on the eye (VERY important) and constantly being improved.

The support, the ease of use and the staff are all fantastic.
Such a brilliant company with great customer service.

Thanks especially to Kyle who articulated the benefits of the software vs the competition clearly. It was an easy decision after that.

Cons

The set up is always labourious for any product. We're still trying to apply certain scenarios to the product to understand how we'd use it to its best potential, but this is no reflection on the team. As organic food producers our process is quite different to many other companies.

Review Source: GetApp
 

Tom from Office Envy
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

It does everything we need and more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

After trialing a number of Inventory systems, I decided on Unleashed. It was perfectly suited to our business model as we needed multiple warehouses, the ability to create a bill of materials, assemble products and work in multi-currencies, oh and with the simple integration with Xero it was a definite winner!

I'd initially signed up for a trail version of Unleashed just to see if it really did do what it said it could do. I was impressed. One of the Sales Execs at Unleashed was always on hand during our trial - nothing was ever too much trouble. After 2 weeks of thoroughly testing the trial version, we subscribed to a Medium User Plan. The API integration with Xero was so unbelievably easy. Online Support is great, to date we have only had to raise two Support tickets to query a CSV import and from logging the ticket to a resolution that was less than one hour! I cannot thank him and the Support team at Unleashed enough.

The software is intuitive and extremely user-friendly - I even declined one of their Onboarding Sessions because I felt it wasn't needed. Feedback from all of the team here has been positive.Training was never an issue as all team members picked up the new system so easily.

Subscribe to an Unleashed trial today - you won't be disappointed! It'll make your business life so much easier to manage!

Cons

Sometimes it can be a little slow logging in, however that is probably our internet connection as we are in North Wales rather than a bug in Unleashed itself.

We are on the Medium Plan which suits our business perfectly. I think the costs could escalate quite quickly for larger businesses.

Review Source: GetApp
 

Courtney from Onboard NZ Ltd

November 2017

November 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Heaps of time saved

Pros

Fast processing of orders and invoicing customers, especially one after the other or high volumes, also the price is always accurate and barely many errors occur.

Cons

It is annoying for me when i need to change or update a code and I am unable to change product codes.

Review Source: Capterra
 


November 2017

November 2017

Migration to Unleashed and Xero from Sage 50

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are a large electronic component distributor and have had many issues using sage for inventory. With so many work arounds we decided to look around and eventually after considering all the options decided on Unleashed. Unleashed for us prodvides everything we need regarding our distribution needs, we import from the USA and Europe and it makes it super easy to track our purchase orders straight through to our sales. It has saved us a lot of time on delivery notes, invoicing and purchasing in general. When there has been an issue not only the sales office in London and the bristol office have been exeptionally helpful, there customer service is fantastic and have always managed to find a work around. We have also used unleashed to propgate our products through our website so we only ever have to update unleashed instead of managing multiple product listings for the website, the APi is great and updates our products daily onto our website.

Cons

Not really found any yet, but as a distributor we would like to see a labelling facility for our products added at some point to the system. We have however spoken to the UK team and they are aware of this and hopefully it will be coming at some point.

Review Source: GetApp
 

Hubert from SweetGeorgia Yarns Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

I use this software daily and it's very reliable. The CSR is great, response time is quick

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Tracking of the inventory and supplies. I'm able to input as much or as little details as I need.

Cons

Unable to sort based on what I want. In the order section, it would be helpful to be able to sort the line items and have it print out that way.

Review Source: Capterra
 

Ben from www.Homemed.com.au

November 2017

November 2017

Unleashed works and is the only option for inventory if using xero.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Works and is easy to use. I have recommended it to several customers wanting more inventory control than xero provides.

Cons

Missing a few key features that seam so obvious. You can't see the customers name when looking at sales of a product in the product or quotes. I would use this daily. We don't have the ability to mass delete quotes so the system is clogging up with old quotes. Many customers require multiple quotes unfortunately you have to open each one to delete it.

Review Source: Capterra
 


November 2017

November 2017

Very Good

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Too many to list

Pros

So many of the features of the software are brilliant when compared to what we were using before MYOB ,but in saying that some of the sections/features are more difficult to work with

Cons

Trying to find my way through some areas to make adjustments is not easy and becomes very frustrating but I guess as time rolls on I keep finding new sections to work with

Review Source: Capterra
 

david from BioDot Inc

November 2017

November 2017

easy to set up and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy install; efficiency for our users; quicker financial close

Pros

We implemented the system in March. It was easy to implement and it has an elegant interface with Xero. We have experienced no major issues since we implemented the system and the combination of Unleashed and Xero has improved efficiency and shortened our monthly financial close.

Cons

Currency rates are linked to original order entry date. The order date currency rate should not be used to record the sale. Instead the sale should be based on the current month currency rate.

Review Source: Capterra
 

Deanne from Automation

November 2017

November 2017

Unleashed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have been using Unleashed for just 2 months and after years of MYOB I found this to be a welcome change. Our Inventory is so easy to manage with information so easily available. As far as the response to enquiries and emails - Cust support representative has assisted us promptly via email and phone directly. Cannot believe their service...amazing.

Cons

Just need to get the freight visible on Purchase Orders to email to suppliers. No good being on the Purchase Costing and not the Purchase Order.

Review Source: GetApp
 

Mike from RM Wine Partners
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I'm a great fan of Unleashed. I have endorsed the product to several colleagues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accurate sales, margin and SoH reports

Pros

Ease of use, reporting and inventory management are excellent. Unleashed has been great for our business and our Staff with live and accurate updates for anything anyone out on the Rd needs.

Cons

The App is good and serves a purpose from our phones however I'd like to see more features available

Review Source: Capterra