Veeqo is a cloud-based inventory management solution designed for small and midsize e-commerce retailers. Primary features include order management, inventory control, shipping management, warehouse management, product management, scanning and reporting.

The order management module syncs orders from various channels, views, edits and prints orders. It provides multi-brand order management, order history, order filtering, bulk printing and barcode scanning features. The inventory control module provides warehouse management, inventory history, bulk editing, warehouse bulk locations, kitting, bundling and stock rule automation. It offers integration with Magento, Shopify, WooCommerce, BigCommerce, Opencart, DHL, eBay, Amazon, Xero, Royal Mail and others. 

It is offered in a monthly subscription pricing on the basis of users. It is compatible with Windows and Mac. Mobile applications for iOS and Android devices are offered. Support is offered via email and over the phone. Other help options include help center, online chat and blogs.



33 Reviews of Veeqo

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 33 reviews

August 2018

Mr N from Accounting

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Much better support and cheaper than the competition

I needed a postage software to replace my old one. This one is cheaper and may also be the bridge to my accounting software.

Pros

It can get sales data from all my sales channels. The user interface is smooth and feels lightweight.
It organises all my postage.
I got a medium package and the Veeqo staff set it all up for me.
The support is from people who spoke to me on the phone or face to face on Zoom. Email was also available.

Cons

The Xero connector did not do what I wanted. I think they are working on it and will get back to me shortly

July 2018

Imrn from CROWDZAP LIMITED

Company Size: 2-10 employees

Review Source


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

1 of 5

July 2018

Doesnt work with amazon well - esecially bulk shipping prime orders

BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.

Pros

all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.

Cons

end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility.

Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well.

another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.

July 2018

Jacob from RYN TRADING LTD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Veeqo has changed our business & allowed us to understand it so much better:

Veeqo helps us control stock, process orders and gives us a general overlook of our business. I can say that Veeqo saves us at least 2 hours daily and its many features help us know when we are to place an order, what products are doing well/badly etc. It saves us making errors processing orders and our packers now have an organised list, order labels are in the order they prefer - all these little preferences add up ... to hundreds of hours a month.

Pros

Having used several other software Veeqo is by far the most User-Friendly.
Veeqo has so many features - I am impressed every day when I find another one.
Veeqo is made to feel personal for you. Every request or need you have they work on and the turnaround is amazing. I find their customer service AMAZING. The onboarding process is made very easy and they help set up most of the backend stuff.

Overall Veeqo has changed order management for us and offers so much more than other platforms as is user friendly - something difficult to say about other platforms.

Cons

I can honestly say there are ZERO cons.
I have used other platforms and this list will be very long for other platforms.

June 2018

Tim from iRed Ltd

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Integrates with all of our accounts and ecommerce systems - smooth process from start to finish!

Pros

Biggest pro for us was the integration with our existing systems - Xero, DPD local and Woocommerce. It enabled us to have a smooth order process from start to finish. User interface is simple and didn't take long to learn how to use the system.

Cons

Purchase order integration isn't great as it is really counter intuitive and doesn't feed into Xero well. Some weird UX glitches that remain broken.

May 2018

Paolo from Founder

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Awesome tool for all online businesses!

Better output.

Pros

Switched to Veeqo a couple of weeks ago, glad to say after a slightly complicated set up, it quite simply just works!
Couldn't do without it, efficieny has gone up and lets us automate our picking and packing with shipping labels & inventory management.
I would recommend this software to anyone.

Cons

Lack of Etsy integration (in the works)
Initial set up whlist necessary is a bit complicated (not really a issue)

May 2018

Darren from Retail

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

May 2018

Frustrating and missing some key functionality to run an normal eCommerce store, very much built for 3rd party selling.

We do keep getting told a lot of this is in the pipeline mmmm..... We've also been given a months free usage because of the inconvenience caused and not doing quite what we we're sold it could do! Works well for 3rd party channels, certainly not great if your business is more through your own website!!

Pros

User-friendly interface with OK top-level reporting
Works well with 3rd parties channels, I think this is where the initial design and build has gone into!
Customer service seems like good guys but seems under a hell of a lot of pressure.
Integrates with carriers well.

Cons

Where do I start, been with these guys for 2 months now and each day another drama unfolds. We used to run everything on Sage line50 which is at heart an accountancy package with a clunky warehouse/inventory management system. Honest opinion key areas we have taken a big step back.

Simple day to day procedures that have become a total nightmare, I really can't understand how this is supposedly been built from an e-commerce background. I would say at the moment it's taking the warehouse 3-4 hours a day longer to operate!

You can't partially refund a customer, so a customer buy's two pairs of pants returns one, no way of partial refunding, we've been told work in progress! Also simple things like refunding a customer postage, can't do!
When you part ship an order there's no way of tracking this, so you need to go into all your shipped orders one by one checking which one's are part shipped or allocated.
You can't do shortfall on your orders to see which order you need to order stock for so you need to go into each and every order new and old to see what needs to be ordered, we've sort of coping on a day to day basis using tags but not ideal at all and extremely time-consuming.
It doesn't automatically allocate purchase orders
Reorder levels don't work so very hard to understand when reordering, it also doesn't recognise zero's which is a massive problem.
You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's.
A lot of duplicate data handling is required to keep Veeqo and your inventory on your own store updated, it does;t pass inventory updates from Woo back across, which is a bit of a pain.



May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

5 of 5

Functionality

1 of 5

May 2018

Good Idea, Bad Pricing Strategy

Pros

If you're selling items on a lot of different platforms, it keeps track of your sales in one place, which is a big time saver for small businesses like mine.

Cons

Honestly, this is a cool product that has a good concept, it's just too expensive for what it does. It also doesn't interface with some markets .

April 2018

david from retrogadgets

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

great service the setup is still on going but very help full

user friendly and eliminate user errors

Pros

the software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms

Cons

at the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried

October 2017

Darren from Rimblades Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Best software I've ever used. Saves so much time.

Speed & efficency It has even saved us accountancy fees and our accountant also has a login for Veeqo and downloads our sales straight into his accounting software.

Pros

We switched to Veeqo in May 2017 and before Veeqo integration we were processing upwards of 20 orders a day manually. This software has saved us over 2 hours a day and that time has been used to grow the business. We have additionally set up a online business account with Royal Mail that we also manage through Veeqo having us additional time and money on sending customer orders.

September 2017

Imran from https://oceansalive.co.uk

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2017

Great product potential - always getting better

Time saver - although expensive, worth it.

Pros

Takes out a lot of the headache of shipping labels and despatch. Saves a lot of time overall. Good support from Vera. Good that there is an app too - which should be developed more hopefully.

Cons

Doesnt work so good with XERO. Also a little buggy at times with some anamalies - but this is gradually improving all the time. The rest of the support team could be a little less dismissive at times and listen better...like Vera does.

July 2017

Neil from H2o Kayaks

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Great transformed our business

Stock and Profit Control.

Pros

Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%

April 2017

Ying from Starry Asian Market (UK) Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Best ERP Solution for multiple channel selling

We have Magento, Amazon and Ebay shop. It was a big tech issue for us to integrate all into one inventory control system before. We've tried many other solutions like odoo etc.. None of them works. Fortunetly, we found Veeqo. Very impressive system. Easy to use. The way of inventory sync are amazing. And now we have a more accurate inventory system, no more back orders which saved a lot man hours to contact customers. For processing online order, Veeqo is the master. The system is integrate with our couriers - DPD and Royal Mail, only few click to generate the invoice, picking and shipping label. Much better than old school method - csv upload. Veeqo also have both android and Apple apps, picking and stock taking becomes very easy now. The best part is their support team, solve the problem very quickly. A+++++, we would highly recommend Veeqo, worth every penny you spend.

Pros

Mobile apps
Products and stock sync
Automation of fetching or mapping existing products from different online stores - Amazon, eBay
Easy to use

Cons

nothing

April 2017

Jon from DealsPlaza

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

April 2017

Waste of time

They had several months to get us setup with little to no progress. Considerablr amounts of delays. We were transferring over from DEAR but decided we would just request a cancellation and refund. Besides being based in the UK and making it difficult to schedule calls, this company is definitely falling short in customer service.

February 2017

Adam from Phix Clothing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

10/10 flawless!

What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!

Pros

Speed
Reliability
Ease of use

Cons

Nithing

February 2017

KEith from K9active

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Couldn't do business without it

Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.

Pros

Easy to use
Intuitive
Just works!

Cons

Price can be prohibitive for smaller eCommerce businesses

January 2017

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2017

Veeqo Review

Fantastic software that is really giving other established software providers a run for their money. Really easy to use, simple and a good support team that assist when help is required.

January 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Veeqo

We use Veeqo daily for our business. It is very easy to use and has helped us to speed up our processes. The customer care and tech line are very helpful.

Pros

Very easy to navigate, great customer care.

Cons

Updates take 10 minutes

January 2017

Gaurav from Door Ironmongery Ltd

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2017

It's fine

We are Door Ironmongery Ltd, an e-commerce company. We send hundreds of orders per week from different platforms like eBay, Amazon, and Magento based websites.

January 2017

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

The best order processing system.

We switched from another provider to Veeqo a few months ago and have not looked back. The two-way sync between our Woocommerce store and Veeqo is seamless. There is now no need to close orders manually, Veeqo handles everything we ask of it. Shipping integration is fantastic too and works well with Interlink Express.

Pros

Shipping integration.
Two-way communication between integrated channels.
Custom invoices etc.
Easy to use and to teach other staff members.
Customer service both over the phone and via email is fantastic.

Cons

Handling of multi-currency could be better and should allow you to print an invoice in the chosen currency.
Manual invoice creation for business customers could be more in depth and the ability to email and invoice straight out without downloading would be ideal.

January 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Veeqo

I use Veeqo to process orders from woo commerce on my website. We are an SME in the food supplement industry with 4 members of staff that started 2 years ago. I wanted to cut down the time it took to dispatch orders through the royal mail DMO site one by one as you need to input all customer details which was very time-consuming. Veeqo seamlessly integrates all customer details uses a fraction time it did.

Pros

Great customer support and integration with other apps.

Cons

A few times has not updated with our website.