About Vend POS

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend offers tools to help manage customer experience, as well as sales, inventory, customer data and more.

Vend is designed to work on various devices including Macs, PCs and iPads, and a dedicated iPad app is available. It can also operate with a range of in-store hardware including receipt printers, barcode scanners and cash drawers. An offline mode allows users to continue selling even if the internet goes down, and automatically resyncs once the system is back online.

Customers can check into a store using a mobile phone and pay using their PayPal account.  Vend supports input with a mouse and keyboard or a touchscreen, and the point of sale screen can be customi...


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Supported Operating System(s):

Web browser (OS agnostic)

210 Reviews of Vend POS

Average User Ratings

Overall

4.30 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(112)

112

4 stars

(66)

66

3 stars

(18)

18

2 stars

(3)

3

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 210 results

June 2018

Daniel from Cafe Nativo & Roastery

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our business.

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Pros

Pros: Intuitive interface. Most of our users are able to adapt in a few days. Reporting Structure is Good. We can replicate a site basically in few minutes. Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization. Cons: Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. . Lack of Business Intelligence Interfaces.

Cons

Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Response from Vend

Replied June 2018

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

June 2018

Hines from Freelance Web Developer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

I'm currently operating three locations, and Vend has been helpful so far

The simplicity to set up the inventory does save our staff a lot of time. The integration for the receipt printer, payment terminal, and cash drawer is also pretty simple. And if you run into any issues, the customer supports were also quick to respond. If you are an entrepreneur who just opened shop, I'd recommend going with Vend.

Pros

It's simple to setup and if you have any questions, you can usually call customer supports who pick up pretty quickly. This product will help you conduct transactions, manage inventory, and set promotions. I'm sure there are more features, but those were the ones I mostly use, and so far I have not encountered any major issues.

Cons

I wish there were more options on payment services than just Vantiv. Also, since this is cloud base, it will take a while for all your products to sync. For instance, if you're uploading new product and plan to do a count, I'd suggest waiting about 5 minutes for the upload to be completed before setting up the inventory counts to be safe.

Response from Vend

Replied June 2018

Hey Hines, thanks for your detailed review of Vend POS! Great to hear that you've found Vend simple to set up and run, and that Vend is saving your staff time. In regards to payment services, Vend has a number of integrated payment options depending on your location. For example, in the USA, you can use Vantiv, Square or PayPal. For more information go to www.vendhq.com/tour/accept-payments. If you have any questions please don't hesitate to reach out. Best, Lucia (Vend's Community Manager)

January 2020

Eric from OG 831

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Solid for Small Businesses

Overal it was good, I think for a small business that's trying to save on expenses and monthly costs - it's a viable option. Once you start making some real cash, and you want to go online as well - I think there are better platforms to fit your need

Pros

We used this for a small retail clothing store. It was managed remotely and easily updated within the shop. It was easy to see analytics for sales

Cons

Our CC processor wasn't accepted at the time, so we had to input our credit card sales manually. This was a hassle but was eventually fixed.

October 2019

Alon from BYX Pte Ltd

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2019

Few years user of Vend

We shifted to Vend from a traditional PC POS.It was a breeze. We run a few thousand products without a problem. We interfaced with a Shopify e-commerce shop. It was seamless. Very easy. The echosystem of apps is working well and a big advantage. We have multiple outlets which also work very well. Very few bugs or problems. Service - we rarely need but when we do, the response is fast.

Pros

Intuitive and easy to use, feature reach and cloud based so can be used from everywhere. Often use it from phone.

Cons

I find the price high and it has increased substantially since we started. Main missing feature set is related to lack of insights over booking vs sales. Relevant to retailers that sell a lot of layby (advance booking of goods with a down payment), and we do.

Reasons for Choosing Vend POS

At the time of checking (2013) it was the most comprehensive and flexible i could find.

February 2017

Peter from MCH

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

February 2017

Staff that enter in new stock items, are also be granted access to All your sales history

We have been using Vend for 2 years in a retail shop. Cons; Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ? If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !! Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc. Well that is my only Con . (Pros) If that mentioned above is not a problem for you then the rest of Vend is great !!! Download it and try it out for free, see if it is for you . For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.

Pros

Great easy to use systems on the front end, stable data base that despite having over 6,000 items with in it doesn't miss a beat. It professional looking. Elegantly handles discounts by either % or by dollar value. Great reports. Integrates well with Xero and my website.

Cons

Beware Employers, anyone who can enter in new stock will see everything, sales history, reports, you sensitive business data, your business health. Download load it try it for yourself. I have raised this with Vend, and my response back was "Is this really a problem?". For me it is.