Wasp Inventory Control Software

Pros

The bar code labels are pretty awesome! This makes your day so much more productive. It is really good for larger company.

Cons

Price point is pretty high if your business is just starting out. I think you could use a cheaper program until you reach the amount of employees that would make sense to use this program.

Pros

Bar-code are able to be put on labels so it can make life so much easier when you have a lot of labels to make

Cons

my version does not center the information on the label automatically I have to do it manually when I create each label.

Pros

The functions are just fantastic, well robust, even has a phone application for both Iphone and android.

Cons

Expensive solutions compared to other software inventory control systems, but the application use for IT admins makes it fantastic.

Pros

When looking for an inventory software Wasp was one of my top 3. Reviewing the product I realized this would be great for larger companies. Sales team was great to work with. Software has several different options to track inventory.

Cons

As stated before this software is great for larger companies. Unfortunately our company is too small at the moment but do plan on using them in the future.

Pros

Basic but easy to use. Very good for a small business in early start up stages. Very good on-phone demo available with the sales reps to fully understand the software before you buy or try out yourself

Cons

Not robust enough to calculate projected inventory over a long period of time. This software is useful for on hand inventory only.

Pros

It's a great help on managing inventory and one more good thing is that it doesn't need an advanced computer knowledge compared to other softwares. Data needed is just some clicks away and gives you more time to analyze more complex things.

Pros

Very easy to use and the recommended software for Inventory Management. The Tech Support Team is very accommodating and been helpful with all of our concerns. Good Job!

If I am yet to get a free online demo despite repeated emails, I suspect that I won't get any assistance if I go ahead and spend thousands on the product.

Pros

Have yet to purchase, still trying to get a free demo despite repeated emails and attempts at contact.

Cons

Poor customer service, while I received one phone call, I never received a demonstration despite repeatedly trying.

Pros

Pros were the sales rep was super persistent when selling me the equipment and software.

Cons

The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.

All in all, this is a very flexible program.

Pros

This system is fairly easy to use once you get it set up the way you like. It provides the opportunity to list numerous additional numbers, and it is very easy to rename items

Cons

It is a bit difficult to muddle through at the beginning, I would suggest paying extra to have them set it up

I have fixed a lot of inventories at many places and have never dealt with this much aggravation with an inventory control software.

Pros

nothing in this system is what it seems. if you put inventory in, I would double check it with a spreadsheet if the same inventory. you will be surprised to find you have wasted you time with this software.

Cons

Its own reports will not balance to its exports, items will come up missing.
Importing data is near useless.

Wasp is helping our production floor be more efficient.

Does everything we need and more. Glad we chose to go in this direction. Has really helped us get control of our inventory.

Pros

Ease of use.

Cons

None.

Advice to Others

Perfectly meets our needs as our first foray into inventory management.

Purchased for a small to medium size business. Strictly use the inventory control functions and have not run into a problem yet.

Pros

Ease of use, low complexity.

Cons

Learning curve, time consuming.

We operate an RV Rental company with approximately 100 units. Each unit has hundreds of parts on the vehicle. Stocking enough parts for these units not to mention general stocking and sales parts quickly brought our inventory needs to critical status.

We began looking for ways to better control this inventory, monitor, manage and quantify everything related to that department. We needed something that felt basic or in other words, was easy to use and intuitive; yet, we needed something that was powerful enough to get the job done.

We landed on Wasp. The interface is simplified. The setup is clean. The level of service provided by the company is solid.

We are happy with our decision and will continue to recommend Wasp Inventory Control.

Pros

Easy to use. Clean interface. Great support.

Cons

Too early to tell....

Advice to Others

I did the leg work. I engaged in 10+ web meetings and demonstrations for other product option. There are definitely more powerful software options out there, but without an enormous warehouse to worry about, the other options seemed like over-kill. Aside from the unnecessary capabilities, the cost was through the roof. Wasp was just what we needed.

I was looking to upgrade my old inventory software to something that would be easier to use, and make my life easier. Wasp Inventory software made that possible without much of a hassle. What used to take me a whole day to complete I can get done in an hour now. This software has made my life so much easier!

Pros

Very easy to navigate, tech support is very quick to help and get any issues resolved quickly. Easy to incorporate bar code later on if you choose to use bar coding to help with tracking.

Cons

There could be better reports that cover a few more details, but if you know how to, you can make your own custom report and you will be good to go.

Advice to Others

Get a demo, make it sure has what you need, and purchase it!

- Great software for the price and can be purchased with scanners, printers etc as one package
- On-line training supplied with purchase and technical help line is available to support unique-to-application issues.
- Software does a good job of providing inventory managment with very efficient uptime.
- Has options for multiple warehouse locations that can assist in controlling inventory or used for unique applications.
- Check-out feature or expiry date can be used for other uses such as alerting system as to when equipment calibrations are due

Pros

- Easy to use and quick uptime for new users.
- Adminstrator protected to limit user access for multiple functions
- Alert tab accessible to all users identifies overdue actions

Cons

- Requires work arounds to control inventory lot numbers that are approved for use vs lot numbers that are rejected for same part number
- special notes added to describe part number or lot are not visible from main inventory screen
- hard copy bar code labels default does not include lot number description when tracking of multiple lots is required
- E-mail notification require an assigned iIP address that is not feasible for systems where users that login/out of system.

Advice to Others

Request a trial licence to evaluate software for your specific application before purchase. If the company is new to inventory managment, the packaged kits in conbination with the on-line training set an industry benchmark to get the inventory system implemented & operating efficiently in short order

I used this inventory control system while working at a department store a few years ago. It was easy to learn, easy to use, and easy to keep track of inventory with the scan of a barcode. It helped with learning how to view the inventory, knowing when to order products, and to see what types of products were selling quicker than others.

Pros

Easy to use!

We purchased WASP recently and now activating the system in our operation.
We called tech support for help and besides the 1-hour long wait time, tech support rep was not helpful, impatient (knowing that it's our first time), arrogant and rude.

We bought an extra mobile computer but it was not explained to us that an extra mobile computer will require an extra license. If we had known, in the first place, we would not have wasted another $1,500 for a mobile computer that we can't use.

Pros

Don't see any pro yet because we are just setting up the system. But with the way we are being treated, it's already becoming a con.
Others are N/A but system required me to fill them out.

Cons

The after sales service is very bad.

Advice to Others

Equipment and software are just as good as the after sales service. People buy Apple computers because Apple customer service take customer support very seriously and keeps following up until you get your issues resolved. Before buying, look at client's feedback on the company's after sales support.

Likes Best

the Interface is good and easy to use. It's really user friendly and our warehouse staff were able to work with the software out of the box with minimum training. they also provide us with all sorts of label printers, bar-code scanners, labels, ribbons and basically any product we might need to work with the software.
It has a really good Import/Export feature which made it easy for us to transfer our data into the system (products, customers, etc.) . The database is well-designed so if you are an IT expert and want specialized reports and queries it's a piece of cake!

Likes Least

It doesn't have a good support for the full ordering cycle (purchase order, pick order, packing slip, etc.) . and it'd be really nice if it had integration with different accounting software.
Customer support is good but they need more people to be able to answer all the calls specially during the busy hours.

Recommendations

when working with inventory management software, it's really important to be able to customize the system in the way that's most convenient to you and your needs. WASP is not necessarily the best option in the market but based on our needs, its features and price/performance ratio it became our final choice and we are happy with it.