What are InventoryCloud users saying about the software?
Read what people like you have said about using InventoryCloud software through verified user reviews
User Review Highlights
4.22
220 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time."
"Very user friendly with easy to use interface so it's perfect for beginners who have never used this type of software. Saves countless hours of when it comes to bookkeeping and inventory."
"Very easy to use and the recommended software for Inventory Management. The Tech Support Team is very accommodating and been helpful with all of our concerns."
"Its own reports will not balance to its exports, items will come up missing. Importing data is near useless."
"It is a bit difficult to muddle through at the beginning, I would suggest paying extra to have them set it up."
"Unfortunately our company is too small at the moment but do plan on using them in the future."
Jump to:
Product Overview
Alternatives
Comparison
Browse all InventoryCloud Reviews
- Have you used InventoryCloud and would like to share your experience with others?
- Write a Review
Sort by
Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
Showing 1 - 25 of 203 reviews
Md sabbir
Company size: 1,001-5,000 employees
Industry: Furniture
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
my review
Pros
ease of use, comprehensive reports, great features
Cons
slow processing speed with huge data

Response from Wasp Barcode Technologies
Glad to hear you find InventoryCloud as being easy to use. Do know we take your input very seriously.
Replied May 2022
sudev
Company size: 11-50 employees
Industry: Oil & Energy
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Specific feedback
history of item tracking, movement, sales and purchase help us a lot in our warehouse management.
Pros
Barcoding, tracking, customization, sales and purchase, and report these are the thing i like in this software.
Cons
there is no functions that we not like. we use almost every functions in it and all are useful for us.
Reasons for choosing InventoryCloud
it is accessible for anywhere with computer and mobile devices. which help our sales team those are working from different places.

Response from Wasp Barcode Technologies
Thanks Sudev for letting us know that InventoryCloud is fulfilling all of your current needs.
Replied May 2022
Trent
Company size: 201-500 employees
Industry: Food Production
Time used: More than 2 years
Review Source: Capterra
August 2021
WASP Inventory Review
Over all my experience with WASP has been quite frustrating. I have had very hard times contacting customer support, and when there is an error that doesn't seem to make sense, getting in contact with customer support makes it feel even more impossible. I do however like the ease of use, it's very user friendly from a visible standpoint and doesn't deter new users like other inventory softwares do. WASP is perfect for small businesses with minimal moving parts that need basic inventory tracking at a fair price. Only with larger businesses will you see WASP's functionality decline. For our business, we believe we have exceeded WASP's capabilities.
Pros
What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.
Cons
Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.
Brodie
Company size: 51-200 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Easy to customise
It is a great system with multiple features to assist many different industries, you are going to have small issues with in any OS.
Pros
Once you get the system set up to your needs and how to efficiently operate it, it is easy and quick to do your day to day tasks at any level. It's great to be able to access your information from anywhere.
Cons
if there is any network interference during any transaction type you will loose your progress. The other the issue i have is there are times when you will complete a transaction but the system wont register the transaction.
Reasons for choosing InventoryCloud
InventoryCloud just filled most of our prerequisites and was the most easily manipulated to your company's requirements.

Response from Wasp Barcode Technologies
Brodie, thanks for your insightful comments. We are pleased to hear that you find InventoryCloud as easy to customize.
Replied March 2022
Mohammed
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Furniture
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
The best
good for warehousing
Pros
History of each every items is most good thing.
Cons
search by serial number take some time its delay

Response from Wasp Barcode Technologies
Glad to hear that InventoryCloud is meeting your warehousing needs.
Replied May 2022
angel
Company size: 11-50 employees
Industry: Consumer Electronics
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
User friendly system
overall the experience is good, system is easy to use, lots of features that can be used, biggest thing is just the ease of being able to navigate
Pros
very well organized, easy to navigate, very user friendly
Cons
sometimes system can lag and take a few seconds to perform a command

Response from Wasp Barcode Technologies
InventoryCloud -- User friendly? Glad to hear you agree, Angel. Thanks for your experience.
Replied May 2022
Greg
Company size: 10,000+ employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
SOM DAR Review
Pros
The product is easy to use. We heavly use the report creation.scheduling feactures.
Cons
Turnover is a constant issue. Like to see more efforts on job aids

Response from Wasp Barcode Technologies
Thanks Greg for confirming that InventoryCloud is easy to use. Do know that we have recently added additional job aids to our website to make getting started even easier.
Replied May 2022
Beatriz Esmeralda
Company size: 51-200 employees
Industry: Machinery
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Good Inventory system
Pros
I like that is very simple to use and it doesn't have any extra information that is confusing.
Cons
I don't like that you can't track PO'S, because then the company has to buy another software.

Response from Wasp Barcode Technologies
We are glad to hear that you find InventoryCloud as easy to use. Do know that we are committed to constantly improving on your experience.
Replied May 2022
Jacob
Company size: 11-50 employees
Industry: Warehousing
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Love this!
has been great once we got it up and running
Pros
Live updates, see each user, good view of history
Cons
Need a good wifi signal, can be slow at times
Reasons for choosing InventoryCloud
It's live updates

Response from Wasp Barcode Technologies
Thanks Jacob for sharing your experience with InventoryCloud. Always love to see the word "love" when our customers are talking about our solution. Thanks again.
Replied May 2022
Audrey
Company size: 2-10 employees
Industry: Airlines/Aviation
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Wasp Review
Pros
The reports are very organized and detailed.
Cons
It is hard to learn this software but, the professional help was amazing.

Response from Wasp Barcode Technologies
Hell Audrey. Thanks for letting us know how effectively you are using InventoryCloud. Regarding training, you'll be happy to know that we've just improved our new users onboarding process.
Replied May 2022
Anthony
Company size: 51-200 employees
Industry: Furniture
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2021
Great Option for the Price
I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.
Pros
It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.
Cons
The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.
Reasons for choosing InventoryCloud
Price to feature set ratio. Seemed like the most well-rounded option for the price.
Reasons for switching to InventoryCloud
Fishbowl's terrible UI and issues with reports.
Joseph
Company size: 11-50 employees
Industry: Wholesale
Time used: More than 2 years
Review Source: Capterra
August 2021
Pretty Darn Good Bang For Your Buck
Overall great experience, we use this tool daily and it has stream lined our inventory/sales process. It is nice to know what dollar amount of inventory we have at any given time. Being able to track cost across the board is very critical in this age of constant price increases. We really love the mobile app due to the fact we can help our customers on the fly, great job!
Pros
Implementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.
Cons
The search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".
Reasons for choosing InventoryCloud
We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.
Reasons for switching to InventoryCloud
Sales Office is a powerful tool for quotes, POs and job tracking but is very lacking for inventory management.
Hugo
Company size: 51-200 employees
Industry: Medical Devices
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2021
Inventory Cloud
It's been very convinient for us to have the cloud set up, it given us more features / tools to get our orders processed and tracked through our shop down to the end user, It's a must have for any buisness
Pros
I've been using the Wasp Inventory Control for about 5 years now and just upgraded to the Inventory Cloud and it has been much easier to use, also the software gives the user the option of using our mobile devices instead of the scanner in certain cases. One of the best items also provided with the upgrade is the availability of creating your own custom reports very important in tracking your inventory . It's a must have program if you want to make sure all your inventory is squared away..
Cons
Only one real issue I've had is label printing not as easy as the previous version, Creating the label is not the real issue it's having to modify a labels size .. Not user friendly when it comes to label modification. Not a deal breaker.. I do have a work around only because I've been using inventory control for some time now.
Reasons for choosing InventoryCloud
We've been a WASP customer for over 5 years now and upgrading seemed alot easier than selecting a new system and starting from scratch, Just so we are clear we weren't having issue that called for a system replacment. We kept what works just upgraded to improve our system. - If it isn't broken leave it alone lol
Brooke
Company size: 11-50 employees
Industry: Sports
Time used: More than 2 years
Review Source: Capterra
August 2021
Texas Christian University Sports Nutrition
I am very satisfied with the overall product and the way we have chosen to utilize this software to control and manage our sports nutrition department and the 500+ food and beverage options we serve our athletes.
Pros
The capability of utilizing the software on an app as we use iPads to input data in various storage locations. I also like the customized reporting option as we set min and maxes to calculate and control reordering quantities.
Cons
That I cannot get alerts for both expiration date warnings as well as min and max alerts. Handheld devices are also finicky with wifi connections.
Reasons for choosing InventoryCloud
Because I was able to talk to a real person as opposed to setting up a demo with an automated messenger. Also, Wasp was a local company in Texas.
Michael
Company size: 51-200 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2021
If you are doing inventory by hand, or in Excel, give InventoryCloud a look.
Personally, InventoryCloud has made my live at work INCREDIBLY easier and less stressful. I no longer have to worry about those end of the month hard counts, or if I am running low on inventory. I find InventoryCloud very intuitive, and easy to use. although it may have been difficult getting other workers to understand the software, the company I work for is better because of InventoryCloud.
Pros
When I say that I LOVE this software, it isn't an understatement. This software has changed not just how I do my job, but has changed how the company I work for does inventory. Before InventoryCloud, the company as a whole was doing inventory through Excel. While this worked it was extremely inefficient. with InventoryCloud, checking in, managing, and charging materials to certain projects, couldn't be easier. Monthly hard counts? simplified. Inventory running low? Notifications sent straight to your email. InventoryCloud is well worth it.
Cons
Now, while I said I love this software, that does not mean that there are not things that need work. for example, the barcode scanning, while easy to use, requires a lot of setup. also, it doesn't always scan on the first try, and sometimes you will need to scan a few times. secondly, if you have other people using the software on iPads, like the company that I work for does, the training needed is a lot of work. some workers may have trouble understanding the ins and outs of all of the transactions that can be performed.
Kris
Industry: Chemicals
Time used: More than 2 years
July 2015
Waspnest Inventory Control
Pros
Following are the best features of Waspnest product. 1. Easy to understand interface which require no prior knowledge on inventory methods. 2. User friendly and painless backup and restore. This is very critical especially if you are changing from one computer to another. Almost every year we upgrade our laptop. So carrying forward the inventory created is very easy. It takes lots of effort inputting all the inventory all over. Several hours of was saved by this feature. 3. Any type of inventory process will require user involvement. Waspnest product makes this process easy and comfortable to users even with little or no experience in inventory and book keeping. 4.Importing and exporting to/from excel files is very helpful as it is easy to share the list of items with others. Vendor is very helpful in selecting the right product for our company. The cost of the software is reasonable even for small business to try out.
Cons
Labeling is not clearly explained. Unless you have prior knowledge on UPC codes etc. it will be difficult to work with this feature. Detailed tutorial will be helpful. Not sure if online video tutorial will be helpful in this regard. It will helpful if the program prompts duplicate or similar entries to avoid two entries for the same item.
Andrew
Company size: 2-10 employees
Industry: Research
Time used: Less than 12 months
Review Source: Capterra
August 2021
Good product, but non-pro subscription is limited.
Very usable product. Overall I am happy with the experience.
Pros
The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.
Cons
The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.
Reasons for choosing InventoryCloud
Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.
Manjula
Company size: 201-500 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
July 2021
User Friendly Solution for Rapid Deployment at a Reasonable Price!
The system was easy to follow and understand. Once the backend structure was setup with the key terminology, the rest was quite quick to implement. There were some teething issues with aligning some of the internal processes with how the solution functioned but once these were ironed out, it provided us with a great overall experience.
Pros
This solution was easy to follow and implement with some guidance from the solution trainers. System was up and running in a few hours time and took a few weeks to align with the business processes. Due to the cloud hosted backend, administrative overhead is very less in comparison to the legacy on-premise solution we used in the past. Ease of use with the navigation also assisted in quick adoption by the team with very less resistance to the change. Great solution at an affordable price.
Cons
Reporting could be improved that can provide more flexibility
Reasons for choosing InventoryCloud
- Specific Business Requirements - Rapid Deployment Capability - Well Informed Demonstrations by Sales - Cloud Hosted Backend - Features of the Solution
Reasons for switching to InventoryCloud
Unsupported legacy application
James
Company size: 51-200 employees
Industry: Telecommunications
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2021
InventoryCloud is great for small AND big comapnies.
It is great when having to handle 200+ items. Also, it is very easy to navigate through and simple when using all the functions. My overall experience would rate it a 9 out of 10.
Pros
The ability to track items by a certain criteria. If it is by the serial number, by the lot, or by the date code. It helps tremendously by giving us the ability to keep every item visible and traceable with just a few clicks.
Cons
The check-in and check-out process. It is only a few options when handling this function, and wish there were more TRACKABLE options than what are given.
Reasons for switching to InventoryCloud
It was out-dated and was not able to be used any longer due to no more tech support. My team was directed to switch to InventoryCloud because it wasn't being supported any longer.
Jay
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2021
Game changer
Prior to getting Inventory Cloud I had to manually keep track of my inventory taking up a lot of time to maintain. Since my company has purchased the Inventory Cloud software, it has made running the warehouse easier and more accurate. I can now order materials and equipment with Inventory Cloud software, and the employees can now make a pick list of what they need for a job.
Pros
The check in-check out feature is a game changer for my company. I no longer have to write down what went where and who has it. Very easy to use.
Cons
There has only been one short time that the software was acting up. It was just after an update that was done to the system and it wasn't sending my orders to my vendors. This was a moderate inconvenience for me. Once I realized that my orders were not being sent to my vendors, I called the support team at Wasp. They were aware of the issue (from other companies that had called) and resolved the problem in a very timely manner.
Reasons for choosing InventoryCloud
Inventory Cloud fit the needs of my companies. It gave me all the right functions needed to run a warehouse at a great price point.
Shelley
Company size: 201-500 employees
Industry: Packaging and Containers
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2021
Great for any company who needs inventory assistance.
We can keep our inventory, orders, picks for specific work orders, and incoming items organized easily by using this system. It helps us a great deal every day here at our company.
Pros
I love that we can use it on the go. We can count our inventory going in and out while actually on the floor looking at it. It is easily used with our other systems and helps us a great deal with keeping up with the amount of raw material and finished goods we have here at our location.
Cons
The specific thing I did not like about the software was fixed with the last update. We had an issue when we tried to change an order. We were not able to delete specific line items in a pick or purchase order. We would have to make another with a different title. We no longer have to do that. We are able to delete a line item and something else. Yay. Go Wasp!!!
Mushal
Company size: 51-200 employees
Industry: Biotechnology
Time used: Less than 12 months
Review Source: Capterra
August 2021
Great inventory tool for efficient working environment
I like the amount of information it allows to fill in. It helps to find all the features of the product in one place.
Pros
I like the way it displays all the information on one page and generated reports from the very first transactions.
Cons
All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.
Reasons for choosing InventoryCloud
We liked the vast amount of information display options and the tracking was so easy.
Reasons for switching to InventoryCloud
It was not covering all the features we required to fulfil the job.
aimee
Company size: 201-500 employees
Industry: Oil & Energy
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2021
Inventory Cloud
overall it is a great product very user friendly
Pros
This product is super easy to use and there is not a big learning curve for new hires.
Cons
I don't like that I can't see last month's inventory report it only has a running report on available inventory. I also don't like that it averages prices.
Reasons for choosing InventoryCloud
I used it at a previous company I was with and it was great on integration and API.
Brett
Company size: 51-200 employees
Industry: Utilities
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Managing Company Assets Used in Internet Customer's Homes
We were able to solve the problem of knowing how and when to order new CPE equipment. This is vital to us as if we do not streamline inventory, this could result in us being delayed in providing customer's with service and stalling revenue growth.
Pros
The setup and training for this software is extremely easy. We quickly remove and add inventory to the system. We can use the software in a very simplistic capacity. However, as we have brought on a software engineer, we can do more complex usage of the system, including API usage for integration.
Cons
There is not a whole lot that we dislike about the software. It is very easy to get information in and out of the system.
Reasons for choosing InventoryCloud
It's a name brand product that has a good reputation.

Response from Wasp Barcode Technologies
Thanks Brett for your glowing review. We're happy to hear you find the experience as extremely easy to use.
Replied April 2022
Bob
Company size: 51-200 employees
Industry: Automotive
Time used: Less than 6 months
December 2016
WASP Enterprise Edition
- Great software for the price and can be purchased with scanners, printers etc as one package - On-line training supplied with purchase and technical help line is available to support unique-to-application issues. - Software does a good job of providing inventory managment with very efficient uptime. - Has options for multiple warehouse locations that can assist in controlling inventory or used for unique applications. - Check-out feature or expiry date can be used for other uses such as alerting system as to when equipment calibrations are due
Pros
- Easy to use and quick uptime for new users. - Adminstrator protected to limit user access for multiple functions - Alert tab accessible to all users identifies overdue actions
Cons
- Requires work arounds to control inventory lot numbers that are approved for use vs lot numbers that are rejected for same part number - special notes added to describe part number or lot are not visible from main inventory screen - hard copy bar code labels default does not include lot number description when tracking of multiple lots is required - E-mail notification require an assigned iIP address that is not feasible for systems where users that login/out of system.
