All InventoryCloud Reviews

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Anonymous

501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Powerful Inventory Management Solution

PROS

One of the standout features of waspbarcode.com is its seamless integration with cloud technology. This enables users to access their inventory data from anywhere, at any time, with just an internet connection. The convenience of having real-time access to inventory information allows for better decision-making, improved inventory accuracy, and enhanced efficiency in overall operations.

CONS

No issue. Although the overall experience with waspbarcode.com is highly positive, there is room for improvement in terms of customization options.

Vendor Response

Thanks for providing such a detailed evaluation. We're glad to hear that you getting a great deal of value of InventoryCloud.

Replied August 2023

Andrew

Research, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

Good product, but non-pro subscription is limited.

Very usable product. Overall I am happy with the experience.

PROS

The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.

CONS

The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.

Reason for choosing InventoryCloud

Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.

Baladas

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

One of the best Warehouse Management System

For user interface and features i will give it five star rating.

PROS

I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory. It also helps you to handle multi locations inventory from one place. It is well designed software to handle different types of inventory smoothly and efficiently.

CONS

We are using it since several years, i personally didn't faced any problems while using it.

Vendor Response

Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.

Replied November 2023

Trent

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2021

WASP Inventory Review

Over all my experience with WASP has been quite frustrating. I have had very hard times contacting customer support, and when there is an error that doesn't seem to make sense, getting in contact with customer support makes it feel even more impossible. I do however like the ease of use, it's very user friendly from a visible standpoint and doesn't deter new users like other inventory softwares do. WASP is perfect for small businesses with minimal moving parts that need basic inventory tracking at a fair price. Only with larger businesses will you see WASP's functionality decline. For our business, we believe we have exceeded WASP's capabilities.

PROS

What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.

CONS

Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.

Virendra

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Streamline your warehouse operations and increase efficiency

It is unique and amazing tool to streamline your warehouse operations.

PROS

It helps you to streamline your warehouse operations like inward, outward, storage etc. It helps you reduce human errors and increase efficiency. It also ensures you inventory accuracy and easy reconciliation. It enables you eliminate manual picking process and ensures faster and accurate dispatches.

CONS

As of now never faced any issues with InventoryCloud.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

Experienced 2 Year Inventory Management User

For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.

PROS

It's mostly self-contained. I completely about 85% of the functionality with the Program.

CONS

Number 1, software updates a a huge growing pain. Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes. Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Reasons for switching to InventoryCloud

I've used these previous programs with other organizations I've worked with.

Miguel

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Wasp Inventory

Overall experience with Wasp is pretty good cant complain really straight forward and easy to get used too with the proper training

PROS

What i like the Most about the Wasp inventory system is that its all on cloud and i could access all my products from wherever i am.

CONS

One thing i had a little problem with is how i cant have multiple windows open with the same login.

Reason for choosing InventoryCloud

I didnt choose the product the product chose me!. just kidding it was chosen for me

Vendor Response

Good feedback, Miguel. Glad to see you are happy with the purchase. Appreciate your insights and we will leverage them in our continuous improvement of the experience.

Replied August 2022

Rajendra

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Decent inventory management solution

Overall experience with InventoryCloud is good and exceptional.

PROS

1) Easy to use. Unique user interface. 2) Can be access from anywhere so you don't have to depends on particular system. 3) You can use mobile scanners for inward and outward operations.

CONS

We never faced any issue with it till now.

Vendor Response

Thank you for sharing your experience. We are very pleased to read that you find InventoryCloud as being easy to use.

Replied October 2023

Susang

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

One of the best inventory management platform

My overall experience with InventoryCloud has been great so far.

PROS

My favorite feature with the InventoryCloud is the detailed and visually appealing reports that it provides. This gives us very good overall insights.

CONS

I do not have any particular dislikes with InventoryCloud. All the features are very good

Vendor Response

Thank you for your wonderful endorsement. We appreciate hearing that you're taking advantages of InventoryCloud's many features.

Replied November 2023

priyanka

E-Learning, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

InventoryCloud is a fantastic Inventory Management Solution.

PROS

To ensure that businesses always know what they have in stock, InventoryCloud offers real-time visibility into inventory levels across all locations. From receiving and processing orders to shipping them out, InventoryCloud assists businesses in managing their orders from beginning to end.

CONS

There are currently only a few accounting and ERP systems that InventoryCloud integrates with. More integrations should be added so that businesses can have a wider range of options.

Vendor Response

Glad to hear you regard InventoryCloud as a "fantastic" solution for your inventory management needs. Do know we are continuing to add even more capabilities.

Replied November 2023

Don

Consumer Goods, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Envelope 1 Inventory Cloud

Very positive

PROS

We use it to track paper. It is extremely adequate for this purpose.

CONS

It can at times be arduous to modify multiple inventory quantities at once.

Reasons for switching to InventoryCloud

We needed to more accurately track inventory.

Vendor Response

Thank you for your very positive review. Do know that we are committed to continuously improved upon your experience.

Replied January 2023

Kyle

Warehousing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Inventory management

It has helped me control inventory which hasn't been done in years.

PROS

Easy of operation. It has giving me the flexibility to control inventory movements within the four wall. Also we are now scanning products in and out of building.

CONS

Not having the complete package to use makes it a little difficult to get everything done that I wanted too. I assume that the kitting feature was part of the basic package and it wasn't. Now I have no budget to purchase the added package.

Reasons for switching to InventoryCloud

QB doesn't track inventory for S---.....

Vendor Response

Thanks for taking the time to share your experience with InventoryCloud. Do know that we are consistently making upgrades and improvements to grow the value of your solution.

Replied August 2023

Brandie

Mechanical or Industrial Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2022

Decent program

Customer service has never been good - when they do answer the phone it's a bunch of talk that never actually answers your question or resolves anything

PROS

This software is good for us as we don't have a lot of inventory and it's nice to have the pick forms to give the guys as we can't get the handheld scanner to work, well it's never worked from the beginning

CONS

The handheld scanner that cost way too much has never worked, this program has averaging which i get some organizations utilize but it would be nice to turn off that function when you don't use it. It seems like you have to go thru a million screens or options to find out one piece of information then you have to go thru it all again to find another on the same object - thought this web version would be better and maybe after some training it will but for now it's no better

Vendor Response

Thanks for sharing your feedback, Brandie. We are sorry to hear about your challenges with your handheld scanner. I agree that enhanced training can help resolve some issues. With that in mind, we'll be working with our training team to make sure more accounts are getting the training they need.

Replied April 2022

Linda

Telecommunications, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2022

WASP Inventory Review

This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup

PROS

This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.

CONS

This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.

Reason for choosing InventoryCloud

After 3 meeting with WASP sales person and our team this is what was recemented from the sales person.

Vendor Response

Thank you for bringing this situation to our attention. I'm sorry to hear that it is currently not working out for you. I have brought your experience to the attention of our customer service team.

Replied January 2023

Josh

Computer & Network Security, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2021

Good People to work with

It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.

PROS

We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.

CONS

Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.

Reason for choosing InventoryCloud

We purchased it years ago and no one used it until I was asked to set it up and give it a go.

Matt

Food Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2021

The Stinging Truth of WASP Inventory Control

Overall, the software is good enough for smaller companies but I feel as companies grow they are currently out growing the usefulness of this software. Also, the customer support seems to be lacking, as we once had to wait an entire week to receive feedback on an issue due to the entire team being out of office. This was problematic for us and I would expect other businesses to feel the same way.

PROS

I enjoy that WASP is relatively easy to use. New users are able to navigate around the software and learn basic functionality quite quickly. This makes it helpful when having new members joining the team, and getting them up to speed on how processes work.

CONS

We do however experience a few "technical" issues that seem unnecessary and hinder us. For instance, we are constantly updating our products and item numbers, and not being able to delete old item numbers to replace with new ones is a hassle. Also, we've had some issues with deleting builds when "old items" are in them, causing builds to remain indefinitely open and clogging up the system.

Derek

Construction, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Tool inventory

Overall its been great. Its nice to use an ipad to look at everything and the scan readers really do save time.

PROS

The ability to adapt the entire system to what you need to utilize it with.

CONS

For transferring tools; you have to transfer each individual tool instead of adding multiple items at a time.

Reason for choosing InventoryCloud

It seemed to fit our needs better.

Reasons for switching to InventoryCloud

Tool Watch was getting to expensive.

Vendor Response

Thanks for switching from Asset Panda to InventoryCloud. We are glad to hear that you are enjoying greater value with our solution.

Replied June 2023

Hannah

Packaging and Containers, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY