All WooCommerce Reviews

1-25 of 905 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Cameron

Marketing and Advertising, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Low cost solution for e-commerce on Wordpress

User Profile

Mir Fida

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best and most widely used WordPress E-Commerce Plugin

I am really happy with overall experience of using Woo Commerce for online E Commerce store. Free version fulfills most of small startup business requirements.Only hosting domain and other charges are needed to setup your own Business or online store website.Configuration is effortless but may be confusing for a total non tech newbie who use shopify only.Nonetheless after some practice it becomes a piece of cake.It is a much secure platform with helpful plugins to for add-on functionality.I would really recommend it for online E-Commerce store specially which are already running on WordPress CMS.

PROS

First of all it is plugin in word press environment which makes it m first and only choice as the best for making e-commerce functionality website.It has all the functions to run an online store easily with out much technical knowledge.Various plugin supplement and extend the Woo Commerce functionalities even further beyond.Payment processing and order management is handled efficiently and effectively.Too many functionalities like bulk upload,shipping management, contact info, payment management and etc make life easier to much extent like designing forms, creating custom checkout field , shop page custom price filter and minimum or max product quantities...etc.

CONS

Not much user friendly like shopify and other competitor.Still just little practice needed to learn it.Its related add-on plugins can be expensive.I had not faced any major technical issue using it.

Reason for choosing WooCommerce

Because WooCommerce give the independence of choosing a hosting server of your own choice according to budget and performance needs.I had WordPress hosting experience and it operates in this environment as a plugin in which I have experience working.

User Profile

Evelyn

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2023

Best by far overall for small biz e-commerce

Our experience and mine overall are great. There are hundreds of third-party integrations running efferently along with this platform, which makes managing an e-commerce very simple out of the box. It is easy to add many products variations, different kind of inventories, pricing features, and so other.

PROS

FreeEasy to use, understand, install and manage. Very customizable since runs on WordPress

CONS

It supposedly might find hard to work along with thousands of items and tremendously visited websites. We haven't faced many issues so far.

Reason for choosing WooCommerce

No way any of those competitors might race WooCommerce at any level other than supper stores, and I keep some doubts WooCommerce get difficulties at large scale as many people claim. In first place, it is the only completely free alternative of the market working along with WordPress, which provides a lot of customization power with ease. Additionally, there are several payment gateways providers, and you can decide your best rate other than getting tied by a particular fee in platforms such as Wix or Shopify. And talking about Magento, WordPress happens to be more user-friendly either for developers or Search Engines.

Dennis

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Woocommerce: An exquisite WordPress plugin for product management

Instantly receiving notifications in my email for new orders/customers and being able to respond effectively has greatly improved client relations and boosted sales. The report analysis also has enabled me to keep tabs on sales.

PROS

For a frequent web Designer using WordPress, Woocommerce is a vital tool in ecommerce sites. I can pricing, shipping, payment integration, view new orders and my customers all under one platform.

CONS

Depending on the outcome one intends to achieve, you might need some extensions to run hand in hand with Woocommerce with most having a high price tag

User Profile

Joanna

Verified reviewer

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed October 2022

Good and bad experiences with Woocommerce.

It’s been ok and got us to where we need to be. We are thinking of switching away in the future mainly due to inventory management not being great, and very time consuming.

PROS

It’s easy to set up, simple to customise layout and overall look of the website. Very inexpensive compared to the majority of competition.

CONS

Slow and sluggish at times. A long and drawn out process to add new products with multiple sizes. No matter how high our security is, we have still been hacked twice.

Reason for choosing WooCommerce

Price

Reasons for switching to WooCommerce

More features with woocommerce

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2024

Woocommerce is the best tool for online stores

WooCommerce is great for creating an online store and getting it up and running in a short time with little money. It is my preferred platform to recommend to my clients.

PROS

Its ability to integrate with other tools, addons, extensions and its extensive documentation allows you to customize many elements of the online store.

CONS

WooCommerce's base design is not the prettiest and some of its own add-ons are very expensive compared to other brands.

Reason for choosing WooCommerce

The portability, integration with methods and its customization capacity in both design, UX and code to add unique functionalities.

User Profile

Ngala Emmanuel

Verified reviewer

Graphic Design, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

WooCommerce is a can't-do-without WordPress store builder

WooCommerce is the perfect eCommerce solution for me because it's cost-effective and provides a great store-building experience. It's a great plugin for all-size projects. I strongly recommend it.

PROS

Building an eCommerce website with the WooCommerce plugin is far better than developing one from scratch. The main reason I say this is because I've worked on a couple of eCommerce projects where I had to do the development from scratch, add products, and do all the formalities.When I discovered WooCommerce my entire experience suddenly changed. Why?Because it actually saved me from a lot of stress.WooCommerce supplies me with all the infrastructures required to build a modern and fully functional eCommerce store and handles a lot of other tasks like inventory management, shopping cart, shipping, and more. Using WooCommerce in WordPress I always assume that I know nothing about coding - and it's true; you don't need any coding skills to use WooCommerce.It's my to-use plugin whenever I receive orders about online store designs. I like it because it's simple to use, has a modern user interface, supports a wide array of third-party integrations, it is lightweight and free.

CONS

For a free plugin, I see no issues with it. It helps a lot

User Profile

Monica

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

A great alternative to Shopify

I've been working with this system for years now, and i learnt how to develop new functions, work with its hooks, customize everything. So, for me, it would be difficult to switch to another product right now. It integrates perfectly with wordpress and use same mechanisms, so i find working with it very compfortable.

PROS

That is free, is open source and have a lot of integrations.

CONS

Out of the box, according to me, misses some important features that should have been standard.

Reason for choosing WooCommerce

I am more confident with wordpress environment.

User Profile

Nedim

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Great platform to integrate

We ll keep using it on all our WP based shops. Great value and definetely easy setup.

PROS

We are using WooCommerce for most of our e-comm sites. Easy to integrate with third-party addons. Lot of options for customization of our shop, from shipping to advanced options.

CONS

No issues with any of the features we are utilizing. It is recommended for beginners too.

Reason for choosing WooCommerce

Overall value of Woo is more than other we also use.

User Profile

Deyan

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2023

Arguably the best eCommerce platform for beginners

PROS

I love two things about Woocommerce the most. One is how easy it is to use. Unlike Shopify, a complete beginner can set up an e-commerce website rather quickly and without problems. The second thing is the community. So many people are using woocommerce, so if you ever face a challenge, there is already a fix online.

CONS

The fact that you need a plugin for every single custom thing you want. I'm still building a woocommerce site and I already have like 20 plugins, because some basic options are missing from the default WooCommerce.

Reason for choosing WooCommerce

Shopify was too complicated for our abilities.

Reasons for switching to WooCommerce

Shopiko's customization options were lacking.

Craig

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Love WooCommerce

Love the software works great with almost every theme we have used.

PROS

Easy to use Tons of plug-ins Free Works great with WordPresss

CONS

Too many options for plug-ins can become overwhelming (if that is a con)

Reasons for switching to WooCommerce

The cost alone was a deciding factor plus the time you save on updates or changing the feel of the site

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Great for selling online

PROS

WooCommerce allows me to sell items on my website seamlessly. It is easy to set up and use.

CONS

WooCommerce has other add-on products that you must pay for separately, especially if you want more functionalities. I guess that's how they make their money.

Cátia

Verified reviewer

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Easy setup & management

PROS

Anyone can have a online shop with woocommerce!

CONS

When you starting using woocommerce you may feel a little confused to know your way around because you have many options to choose

User Profile

Tess

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Woocommerce Review

PROS

I love the fact that i can integrate many other feature and softwares to the ecommerce store.

CONS

i dont like the fact that handling the website can sometimes be complex.

User Profile

David

Verified reviewer

Telecommunications, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Create an online store and own it

My experience with this software is quite enjoyable, it is a great advantage to have this plug-in to build a professional store that allows you to sell like the big companies, taking in count that you practically own the store and you can do anything you want with it and sell anything you like, forget about being suspended or penalized it is practically yours.

PROS

- This plug-in software for WordPress is something else, it is really complete and allows you to create functional store from A-Z. - It is extremely flexible and you can edit just about anything from shipping to payment processors, give coupons perform cross sales and up sales. - It has several paid modules but you can purchase them as you go, plus if you are starting the basic out of the box version has enough to make you money so you can start adding more paid functionalities. - The entry base system is free and works seamlessly with WordPress and it is fully responsive to any device. - It works great with page builders such as Beaver Builder, Elementor and others, if you do not want to code this is a good choice. - You have the biggest companies and shipping services having interrogations for Woo-commerce. - It has a set up wizard that allows you to get started quickly. - There is a lot of documentation and the woo-commerce community is huge. - You can easily find a developer that is familiar with this system.

CONS

- The learning curve you will experience can be a bit steep specially if you do not have experience with CMS. - There is some technical data you have to know in terms of taxes and logistics info but it can be easily sorted out with an internet search or a tutorial online.

Reason for choosing WooCommerce

Because I own it and know how to do marketing so i don't need to pay extra.

Reasons for switching to WooCommerce

Because I wanted to switch to WordPress instead of Joomla

John

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

WooCommerce - Great system! Not perfect! But is anything really perfect?

I personally believe the 'pros' outweigh the 'cons' when considering WooCommerce as an E-commerce platform. I've built multiple sites using WooCommerce that would have $cost tens of thousands of dollars had a Developer been required to code all of these functions. My advice would always be - find a high quality / low-cost Developer (using one of the online labour aggregator sites e.g. Upwork) who has a wealth of recent WooCommerce experience (particularly with the functionality you are looking to achieve) and accept that not everything will work perfectly (or even be compatible) straight 'out of the box'. At the end of the day, if you priced all of the code that has been contributed to make WooCommerce what it is today - it would probably cost $billions to rebuild. So the next time you're criticising 'free' - remember that nothing is ever free.

PROS

There are too many pro's to mention with WooCommerce, but i love the fact that it is Open Source which ensures thousands of plugins are available to extend the functionality of WooCommerce. And this is Woocommerce's biggest strength - It can quite feasibly allow a micro-size company to operate like an Enterprise (e-biz), including building end-to-end workflow automation across an entire business operation. Remarkably, this business panacea (end-2-end) can conceivably be achieved free of charge, or for only a few hundred dollars (plus A LOT of Developer and Administrator time).

CONS

WooCommerce doesn't come without Con's, and it's vitally important to recognise them. The main 'con' for me is the fact that because you have an 'infrastructure' that allows you to 'act' like an Enterprise - the temptation is to do so. This is where cost, resources, licences, etc can start to rack up. WooCommerce DOES NOT provide everything out of the box, but rather through a series of Modules (1st & 3rd party) that come at a cost. If you purchase from WooCommerce (Automattic) you pay a premium for each module (but you get support). If you purchase from 3rd party devs you typically pay a lower cost for the module (but the support is often questionable, as are the 'upgrades', 'compatibility roadmap', etc). So, although WooCommerce is an incredible toolset for building an Enterprise-style e-commerce platform, it is not always plain sailing.

Reason for choosing WooCommerce

Cost and functionality benefits are always the reasons why I always choose WooCommerce over its competitors.

Reasons for switching to WooCommerce

Love Shopify as well (as WooCommerce), but feel that WooCommerce gives the owner more control, more functionality, and more opportunities to create an end-2-end digital workflow. But, there's also a lot to be said for having a simpler system that doesn't allow you to get carried away.

Steph

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2021

Decent Depending on What You Need it For

It's great for small shops. It works best for simple things, especially affiliate products. Can be cumbersome for growing shops. You need at least some Wordpress experience. Requires a decent amount of maintenance. Overall, I'd give it a 3 out 5 stars.

PROS

Woocommerce is a really inexpensive way to get started with ecommerce. It's great if you're just starting out and on a tight budget since it is a free plugin. It also depends what you're using Woocommerce for. It works the best for affiliate products.

CONS

Although Woocommerce is free, it does help to have some knowledge of Wordpress and basic development skills to effectively use it. Otherwise, using a paid ecommerce software is much easier. I've used Woocommerce for years and it can become very heavy and cumbersome with the more products you add. It's gotten a lot better over the years, but the functionality can still be tricky and you need to install a lot of plugins to customize it to your various needs. Code, plugins, Wordpress, etc., can also easily break your site from updates and conflicts. There's a lot of maintenance that goes into a Wordpress site and that's maximized with Woocommerce. I find other ecommerce software to be much easier to use and be less of a headache, especially for a beginner.

Reason for choosing WooCommerce

Just needed an extremely simple affiliate product ecommerce software. If I was selling a good amount of products or needed something that's extremely easy to use and doesn't require much maintenance, then I'd go with a paid software.

Daniel

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

C&U review of Woocommerce

Positive. Would recommend to anyone.

PROS

Easy integration with plugins and other platforms. Inventory tracking. Order management. Refunds. Shipment tracking numbers.

CONS

Shipping profiles and actual cost of shipping rates. I find that the actual shipping rates will differ from what the customer pays to what we end up paying for a label. And in particular, international shipping costs are only available as a flat rate, and do not calculate an accurate cost. Making the difference between shipping from US to Canada the same as shipping from US to Europe.

Reason for choosing WooCommerce

Customization

Reasons for switching to WooCommerce

Needed to grow and customize our site. The inventory management on Squarespace was limited. And customizing on Squarespace did not allow for how my business was growing.

Eva

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

One of the Best E-commerce Solutions

WooCommerce has a lot of pros and cons. As soon as the plugin is installed, setting up an e-commerce store is a breeze. It is almost free (except hosting) and fast to set up a decent looking e-commerce website. However, the WordPress admin interface can become very messy and cumbersome when more plugins are being added to spruce up the website. Some of the plugins would appear inside WooCommerce while others outside, making maintenance tedious and confusing for beginners. Furthermore, many plugins needed for basic functions (eg. Google feed, SEO) required paid subscriptions. Many needed third party plugins can conflict with each other, hence bringing down the performance of WooCommerce and the overall website.

PROS

- Easy to use - Free (no fees) - Great catalog system - Great shopping cart - Great customization based on needs - Compatible with most popular plugins

CONS

- Can be confusing for beginners to have to use WooCommerce together with WordPress, such as in building a product menu which is not built automatically as with other platforms (eg. Shopify) - Can slow down a website because WooCommerce is itself a plugin - Online product editing can be slow and tedious - No in-built SEO without using another plugin - Poor Google Core Web Vitals for mobile which is essential for good search page result ranking - The search bar is a pain to use

Reasons for switching to WooCommerce

3dcart and Shopify were becoming very expensive.

Sharif

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Good eCommerce Solution if You Want to Get out From Under a Limited Platform

WooCommerce is my go-to eCommerce solution and it works very well. There are only a few drawbacks that are worth the hassle to have such a full-featured option.

PROS

By far the most beneficial part of WooCommerce is that it works on WordPress which means you're completely unlimited in your ability to customize the system how you like. With other eCommerce solutions such as Shopify or SquareSpace, you're stuck with whatever that have in their closed system whereas with WooCommerce the sky is the limit with what you can do.

CONS

WooCommerce is a heavy plugin that adds a lot to a website and as a result, updates must be vetted in a test environment in order to be safe. This wasn't a problem a few years ago when WooCommerce only released updates once every 1 or 2 months. Over the last few years, they've begun releasing updates with no apparent schedule and sometimes you get multiple updates in the same week. This can be very disruptive and labor intensive for store owners to have to test the updates first and look for issues/bugs before going live with a new update just to have to do it all over again a few days later (sometimes even in the very next day).

Reason for choosing WooCommerce

WooCommerce was chosen because of the platform it works on (WordPress) and the flexibility you get from using such a system.

User Profile

Marco

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

An e-commerce dinosaur

PROS

Installing it and keeping it updated is extremely easy because it is found on any hosting that runs WordPress; there are many third party extensions in the Marketplace to add any functionality required, a Google search helps to find the required extension and lately several payment platforms have plugins to install it and you can use it with WooCommerce.

CONS

Some extensions or add-ons are expensive and have no trial version and in some cases are developed for a specific version of woocommerce.Adding products manually is tedious, but luckily there are templates to upload products, but they are very complicated to fill in until you do trial and error, it uses its own ID which does not allow you to edit it or understand how to configure it if you need to integrate with any CRM.

Reason for choosing WooCommerce

For its cost and its integration in Wordpress.

Reasons for switching to WooCommerce

It has full integration with Wordpress, it is free, it has a marketplace that allows you to buy extensions, there are add-ons that other platforms do not have.

User Profile

Gustavo

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

Excellent

I find in WooCommerce an ally to run my business, and my clients businesses. This is a beautiful tool made to provide a great experience at creating, operating an ecommerce, and to buy on any as well.

PROS

It is a completely free platform to manage an e-commerce There are thousands of integration systems available for WooCommerce, from payment gateways to shipping labeling. There are endless opportunities to customize a website running on WordPress while operating WooCommerce.

CONS

It is well known that managing a super store online via WooCommerce, may be a little troubleful in terms of operation, notwithstanding, I had run stores with thousands of items with no issues. Then, I guess it won't be an issue for the most percentage of people trying to sell online.

Reason for choosing WooCommerce

The alternatives offered by WooCommerce and the freedom are endless compared to both other platforms. Using WooCommerce you can actually run and manage your own online store. Both other services are mostly thirdparty monthly subscriptions, then you are kind of renting a store.

User Profile

Daniel

Verified reviewer

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

Excelent ecommerce platform with great SEO built in

I'm in love with WooCommerce as ecommerce platform. My company build a whole business around it. It's reliable, easy to work with and backwards compatible.

PROS

WooCommerce is cost effective and has a great community behind, both volunteers and business oriented

CONS

Being a WordPress plugin, you have to be careful with overdoing by installing other plugins. Performance it's an issue.

Reason for choosing WooCommerce

Our team has an extensive experience with WordPress, so WooCommerce was a natural choice

Reasons for switching to WooCommerce

WooCommerce has all the advantages of WordPress when publishing content.

Sara

Graphic Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2020

When you have more time than money - worth learning!

It's absolutely a game-changer for me and my very small business. I sell items online and moved away from big commerce marketplaces because the fees were eating me alive in an already super competitive market. I can now run my own store on my own website and list as many items as I was for free. I also have the ability to modify Woocommerce however I see fit to my needs. It's a little tricky at first but worth the time investment considering it's a free opensource app.

PROS

It's free and it's open source! If you have the time and a little bit of patience this is well worth the investment of knowledge it takes to get it up and running. The modifications you can implement and the documentation on how to do so I plentiful online. Having the ability to manipulate such a versatile plugin for your website is monumental when running a small business and literally doing everything for yourself. You can also integrate print-on-demand stores like Printful into your Woocommerce store which is one of the best features!

CONS

It can be overwhelming. If you are not familiar with the backends of websites and a little coding this might not be for you. If you are unfamiliar with e-commerce this can also be overwhelming too. The language and deep level of modifications and settings can make your head spin.

Reason for choosing WooCommerce

It's free!

User Profile

Priyansh

Verified reviewer

Animation, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Backbone of our whole online E-commerce Enterprise

6 year after we set up our business on Woocommerce, we still haven't found any other platform that would help run our shop. Highly recommended!

PROS

We have been using WooCommerce since 6 years now. We had considered a lot of other software but none of them fulfilled our needs like WooCommerce did. - Extremely versatile with a whole lot of customization options. - Plenty plugins, themes and modifications available for free online. - Proven and tested on millions of websites. - Can hold considerable order load without clutter. - Creates all the necessary pages and email templates on a one button click during installation. - Tax options work without additional plugins, haven't seen that in a lot of other big name systems. - The payment options don't take any cut for Woocommerce except the Woocommerce payment plugin. - Has native support for digital products which is what we actually solely sell.

CONS

- The initial database set up is complicated. If the initial database is misconfigured, the whole installation will fall apart. - Some stuff it generates is too bare, has to be extensively edited to make it look appealing. - We used Elementor for smooth editing and creating our own pages as Woocommerce doesn't really have a good editor. - Need maintenance continuously, or an update will break the whole website. - Some plugins break native functionality as there are simply no "off" buttons for some functions provided by Woocommerce that you wish to replace.

Showing 1 - 25 of 905 Reviews